Owner-reported complaints naming the suspension system, filed with NHTSA
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Reports naming suspension components — springs, struts, shocks, control arms and related hardware. Every record below is an owner-reported complaint about the 2017 Jeep Renegade submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 8 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
AC wasn’t working properly, replaced parts not working. Fan stopped working and removed fuse box and it worked bad wiring harness affecting all electrical, fire hazard, dealership would rather keep it than me driving because of fire or meltdown situation. Says part to repair has been discontinued. Why? Engine hesitation, transmission when driving with jerk and almost causing vehicle to stop
This car is a lemon and the entire car should be a recall. Shortly after having it I had to replace the tires , brakes , suspension. Then just a couple months ago I had a sediment in the coolant that is very rare and the only time the mechanic experienced that was on recall cars where (not sure if I am saying this correctly) dust is left when they cast the engine in production. And it takes years for it to build up and destroy your car. Now it’s at jeep in Dade city Fl and they said the engine is bad … after spending $950 on the sediment issue. Another $980 a couple weeks ago for battery , spark plugs , computer software update etc. now they want another $700 just to open my engine up and see what’s wrong. I am done. So as of now I have no car. Jeep only offered me $2k to buy it from me. And I still owe $12k. And I put about $3k into it in the last 5 months. This should be illegal to sell a lemon like this and leave a consumer like me more than $12k out. And from my research. Many others have the same complaint. Something legally should be done about this.
While accelerating at a certain speed and letting go of the pedal the vehicle stalls causing a loud cluck sound depending of the speed of the acceleration. I am not sure if this issue will cause the vehicle to break down or cause other problems in the near future. In the beginning of November 2022, the drivers side has been making clunking noises when ever I reverse and while slowly taking from. It is Nov 25, and I have been told is the struts that have signs of defective because of the tires wearing down from the inner side. Also, I was told by a different mechanic the motor mount may be loose, and now the wheel bearing. I've replaced the wheel bearing on the driver's side and the noise has not completely left but the replacement helped. I am hoping the struts make the difference along with swapping to street tires.
I was driving in right lane,40-45MPH, heard a very loud bang (not a tire), front end of jeep lifted UP, then began veering to the right heading off the road. I was unable to break or turn steering. Next thing, I woke up from being knocked out, hit a pole, 3 witnesses heard the bang as well - one witness told police, all 3 air bags went off. Emergency services were summoned. Car totaled. Pole is still standing upright. Fortunately I did not die or get seriously injured. Emergency services said if I had hit the tree next to pole, the outcome of my injuries would have been totally different. Car was towed to auto repair center and they had never seen collision damage such as this. Insurance company notified. Police report made at time of accident.no driver citations. a few days later I contacted jeep company, told them they needed to send someone out to look at this damage, because someone is going to die! They had a third party come out to the collision repair shop and get black box information/examined vehicle. A few days later, I received a carefully worded letter from Jeep that they saw NO SUSPENSION or STEERING issues to be the reason for the accident. Only the BANG, VEHICLE UPLIFT ON RIGHT SIDE, HITTING POLE. NO warning lights were on. This car was purchased new in 2/2018. I just hit the 30,000 miles, new tires on vehicle for 3 months and had only 2,000 miles of usage on them. The vehicle was in excellent condition and always maintained 100%. Even the Farmer's Insurance inspector stated car was in showroom condition. Rim broke in half along inner seam, no blowout evidence, tie rod broke in half, ball joint shaft inside of the knuckle (broke inside of it), pivot still in lower control arm. Have photos/police report/pics. NO OTHER VEHICLES INVOLVED. HUSBAND HAD TO HELP TOW TRUCK DRIVER SLIDE THE SUSPENSION UNDER VEHICLE TO TOW IT. I can send upon request insurance company docs and letter from JEEP upon request.
BOUGHT NEW 2017 JEEP RENEGADE, HAVE VEHICLE TO TWO DEALERS SO FAR GOING TO THIRD NEXT WEEK. HAVE HAD TO REPLACE TIRES THREE TIMES SO FAR IN 30,000 MILES. STEERING POPS AND PULLS WHEN TURNING, DO NOT FILL SAFE DRIVING IT. DEALERS KEEP SAYING IT IS FIXED BUT IS NOT, THINK THEY ARE STUMBLING UNTIL WARRANTY IS GONE, BEEN GOING ON SENCE AROUND 12,000 MILES. IN MOTION AND TURNING. CUNKING OFF THE TIRE ON FRONT DRIVER SIDE.
THE JEEPS TIYROD BROKE WHILE DRIVING DOWN HWY COULD NOT STEER THE VEHICLE THIS RESULTING THE JEEP VEERED OFF THE ROAD AN SLAMMING INTO A TELEPHONE POLE WE HAD TAKEN THE VEHICLE TO B SERVICED MONTHS BEFORE AN THE DEALERSHIP STATED THAT THEY WOULD NOT LOOK AT OR EVEN. HELP US THEY SENT US AWAY LEAVING US CONCERNED ON HOW WE COULD GO ABOUT GETTING THE DEALERSHIP TO HELP AN NOT LONG AFTER THAT THE ACCIDENT HAPPENED
PULLS TO PASSENGER SIDE THE WHEELS WERE COCKEYED THE DEALER REFUSES TO FIX IT CORRECTLY THE DEALER LEFT TWO BRAND NEW ONES ON THE FRONT AND ALMOST WORE OFF TIRES ON THE BACK AND THEY HAD TO PUT BRAND NEW BRAKES AND ROTORS ON THE CAR BECAUSE IT STARTED MAKING REALLY REALLY BAD SOUNDS THEY DON'T WANT TO FIX IT AND I THINK THEY KIRK AND SAFETY RECALLS ON THIS CAR I THINK THEY DID SAID THEY FIX THEM SO THEY CAN GET IT OFF THE CARFAX TO SELL THE CAR JUST KEEP IN MIND THIS CAR ONLY HAS 24,464 ON IT AND I'M A SINGLE DAD I FILLED IT I'M GETTING SCREWED AROUND BUY A MULTI BILLION DOLLAR COMPANY FRANK FLETCHER FORD JOPLIN MISSOURI
TL* THE CONTACT OWNS A 2017 JEEP RENEGADE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE INADVERTENTLY VEERED TO THE RIGHT AND A SEVERE VIBRATION WAS FELT. IN ADDITION, THERE WAS AN ABNORMAL NOISE AND JERKING WHEN THE BRAKE PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO TURLOCK CHRYSLER DODGE JEEP RAM (1600 AUTO MALL DR., TURLOCK, CA), BUT THE FAILURE COULD NOT BE DIAGNOSED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 287.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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