Owner-reported complaints naming the electrical system, filed with NHTSA
Data refreshed
Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories. Every record below is an owner-reported complaint about the 2023 Jeep Wagoneer submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 52 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
The 25 most recent of 52, in the owner's own words
The check engine light illuminated on my dashboard when I was driving with my family. On 4 separate occasions as I was coming to a stop, the vehicle unexpectedly shut off (driving at about 5 MPH). When it shut off, it shifted itself into Park and the parking brake was auto-applied. On each of the incidents, I was able to manually restart the vehicle by pushing the ignition button and shifting it back into Drive.
Vehicle will suddenly shut off in traffic. Will NOT start back up for 1-2 minutes. Control panel near gear selector will flash on and off message reading Hold brake and start button. Screen all black. This has happened 3 times this month. Car shut off in car wash, once started it would not shift from Park into Neutral or Drive for 60 seconds. When accelerating on expressway, vehicle will shake then message flashes on dashboard "Put in proper gas and oil". Happens weekly. Dealership of course cannot find any issues or replicate codes....very convenient. Bought new-2023 Jeep Wagoneer Series 2 Hurricane twin-turbo engine.
About a week ago, I received a warning that my lane management assist required servicing. As of Tuesday (10/06), as I slowed to a. Stop sign, my car started beeping, put itself in park and turned off. It flashed a message that stated a restart was required. Then today, I was getting the same lane management warning and as I was stopped, my car did the same thing, threw me into park, put a bunch of different warning messages then said power steering requires service. I proceeded to drive home since I was about ten minutes away, shut my vehicle off for a few minutes and tried to restart it, the car would not restart. The vehicle had to then be towed to dealer for repair. Since purchasing the vehicle in 01/2024 I have had ongoing electrical issues and had to turn the vehicle in for service. But they have never found an underlying issue, they have just replaced batteries and cleared codes
When driving my vehicle suddenly shuts off the engine and puts the vehicle into park. This has happened multiple times now and everything shuts down, power steering, etc goes out and I’m afraid it will cause a serious accident.This seems very dangerous. Dealership tells me they don’t have any idea how to fix it
I recently had an oil change at the dealership I purchased the Wagoneer from. Three days after the oil change was completed, I was sitting at a stop light when the vehicle completely shut down, and the power steering went out. I started the vehicle back up and a power steering service notice popped up. That same day, the large central display screen kept flashing on and off, when it finally shut completely off. Six days later, I was driving home from work when I noticed the engine kept running up into the 6-7000 RPM's if I tried to drive over 40mph. I drove under 40mph the rest of the way home (about 10 minutes) and started noticing how loud the engine sounded and the temperature gauge was increasing. I was about 1 minute from home when my daughter and I could feel the heat coming from the engine inside the cab of the vehicle. It was so hot, I was concerned the vehicle was going to catch on fire. I parked it away from my home and called the dealership. They sent a tow truck and inspected it the next day. They stated the engine thermostat went out, and the auxiliary battery failed. There were never any warning lamps or messages displayed while this was happening. If I would not have been paying attention to the gauges and would have been further away from home, this vehicle could have overheated completely and potentially caught on fire putting my kids, myself, and others on the highway in danger. There was a Campaign Reference: 26B issued by Stellantis in April 2025 stating this exact issue and noting the repair to be performed, however, they only included specific Wagoneer's equipped with a 3.0L GMET6 engine. My engine is a 3.0L I6 Hurricane and was not included in the campaign, even though it is the exact same issue and this could have all been avoided.
Instrument panel dash frozen. instrument dash panel frozen at the screen where it says start/stop press brake to turn the vehicle on, we can’t see how fast we’re going when driving. This has occurred on multiple occasions. We’ve taken it to a Jeep dealership. Who reset the PCM but it does not resolve the issue.
While driving my vehicle suddenly shuts off the engine and puts the vehicle into park. This has happened multiple times now and once on I-66 while merging onto I-495. This seems very dangerous.
Our vehicle was purchased in December of 2025. Aprox. One month after purchase the vehicle unexpectedly turns off while driving. Fails to start. Along with multiple other issues. Its has been in the shop over the course of that time more than four months and is in the shop current day 14sept2026. We have spend roughly $10,000 to date and continue to be financially and emotionally ravaged. Sealants has been no help. The purchasing dealership also refuses to make it right.
Vehicle began to randomly shut off at low speed while moving, while stopped and also in park. Has not yet happened at high speeds. All occasions are at speeds of less than 5 mph, no MIL. Took to the dealership, diag of faulted aux battery. Battery replaced. Still very randomly will die in gear, at low to no speed, and also in park on occasion. Dealership update software of the BCM, PCM, and DCM. Returned to us with the same ongoing dying issue, returned to dealership, they did a wheel alignment, obviously didn't fix the dying issue. This vehicle carries my family, this will cause an accident as other traffic avoiding the vehicle has been the only factor in avoiding accident. No codes present. Vehicle is being refused to drive due to the uncertainty of when and where the vehicle will die randomly. This has happened numerous times over the last month, we will not accept the return of this vehicle until this problem is solved. This has so far ONLY HAPPENED AT LOW SPEED. Dealership has put many highway miles on it without replicating issue. It can be easily replicated by merely driving it from one parking spot to another or around a parking lot stopping and starting and traveling at speeds 5mph or less. This will happen at low to no throttle input. Vehicle will immediately start and run after being placed into park and hitting the start button, this is not the auto -start-stop feature working correctly. Dealership states this has only happened while pulling into a working bay at the dealership, unable to replicate results on the highway. It is currently the low speed dying that is the issue, this has been brought to the attention of the service dept on numerous occasions.
I purchased my 2023 Jeep Wagoneer new in March 2023. The vehicle has experienced multiple electrical/electronic safety-related failures. Beginning around Oct. 2024, the digital instrument cluster intermittently failed to load after startup, leaving me without critical information including vehicle speed and fuel level. I photographed this occurring numerous times and repeatedly reported it to the dealer. The cluster was eventually replaced in April 2026. The vehicle has also unexpectedly shut off more than once while slowing or coming to a stop at a stop sign or traffic light. In July 2026, the entire right-front exterior lighting system failed. The right headlight, daytime/running light, front turn signal and cornering light are all inoperative while the left side operates normally. The dealer replaced the complete right headlamp assembly in Aug. 2026, but this did not correct the problem. All right-front lighting remains inoperative. The odometer is also continuously flashing. The dealer has not determined the cause and says further diagnosis and Stellantis STAR technical assistance are required. As of Sept. 2026, the lighting failure has persisted for more than a month despite a repair attempt. I am concerned about the safety risks from loss of required exterior lighting/turn-signal function, prior loss of instrument-cluster information, and unexpected vehicle shutoffs. I do not know whether these conditions share the same underlying cause.
The vehicle has not started, on 2 separate occasions. It will not start, let you open the door and, the APP won't work. It is just dead. After a period of time, it will start and work fine. Then it won't start again. I have read there are several instances on your web site of this type of failure. The dealer can't find anything "wrong".
On multiple occasions, when starting the vehicle, the screen on the dashboard remains with the power button and instructions to depress the brake and push button to start. The car starts, but no gauges appear on the dashboard. Turning the car off and back on does not resolve the issue. The car is on and running and will let me shift into gear and drive the car, as demonstrated in multiple videos. Driving the car while a message on how to start the car is concerning as I cannot see/view the speedometer or any other gauges. Additionally, the indicator that the driver’s door is open is on when the door is shut. Turning the vehicle off, exiting and locking does not resolve the issue and the screen remains illuminated with the same message. These issues have been reported to the dealer and each time I have been told they cannot reproduce the issue-most recently in May 2026 when the vehicle was inspected, even when showing them photos and videos.
Pulling from a stop sign across two lanes of traffic into a median, the car shut off and then started back. When it started back there were multiple warning lights. Pulled out onto highway and when coming to the next turn, there were no power brakes. Had to use extreme pressure to slow the vehicle down to a stop. Turned the car off and then back on and most lights went off.
Problem occurs randomly and have not been able to consistently repeat results. Vehicle stops and shuts off and puts itself into park. Restart vehicle and it drives normally. It did this once pulling out of a parking lot into traffic, oncoming traffic was able to stop to avoid us. We brought it to the dealership to be looked at and they found nothing wrong. They did say codes were in the computer but since they weren’t active they couldn’t do anything about it. No lights stay on after the car is restarted. It has done this multiple times.
The contact owns a 2023 Jeep Wagoneer. The contact stated that the vehicle intermittently went into park(P) and turned off while merging into traffic with the message "Stop/Start Required" displayed. The vehicle also shut off unexpectedly while idling in park(P). The contact was forced to restart the vehicle to resume normal operation. The vehicle was initially taken to a dealer, and the failure was attributed to the gasoline in the fuel tank; however, the failure returned the following day. The same dealer later diagnosed the vehicle with a defective auxiliary battery inside the alternator. The dealer refused to honor the warranty, prompting the contact to seek repairs from an independent mechanic. The part to repair the vehicle was currently on a national backorder, and there was no estimated date for the parts to become available. The manufacturer was notified of the failure but only directed the contact to a parts website; however, the necessary part could not be located. The vehicle remained unrepaired with the independent mechanic. The failure mileage was approximately 39,000.
I was driving on [XXX] and I noticed the battery meter started going down from 13 and ended at 9 and the vehicle shut of and put itself in Park while the vehicle was still moving. There were other cars behind me and the car would not restart. I had to get a jump and it restarted. The 48volt battery is faulty INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Car will shudder and shut off while slowing down. The control panel will change to saying "Push start button to run." This has happened 50+ times, including while in slower traffic on the Interstate. It is very dangerous because I am stopped suddenly in traffic and have to restart the car and put it back in gear in order to move. Car has also started and run, but the control panel remains in the "push button to start" mode while driving, so none of the control panel is available. This is dangerous because I have no idea what my speed is.
2023 L series II Wagoneer 84,444 miles full bench 2nd and 3rd row - My family was travelling in the car and the second row driver side seat unlatched and forcefully slammed my daughter into the back of the driver seat. No aggressive driving and no warning lights on the dash. The car dinged then slammed my daughter's face into the back of the driver seat. Caused swelling and a black eye on the left side. Also caused a spinal injury on the C2 and C3 joint that we are still getting information on the issue. I am submitting this in hopes that this does not happen to someone else's family like it did mine. My family of 4 and 3 kids that are family friends. The event took place on 6-11 and I am writing this report on 6-12. No inspection has been done on the car due to still being at the hospital consulting a specialist on the spinal issue.
I submitted an issue last week for the vehicle putting itself in park while driving and loss of brakes while driving. I brought the car to an authorized dealer and they told me they fixed the issue. It is now happening again. This is a major safety concern!
Several times, the car put itself into park while driving. Two times, the brakes failed while driving. The brake was pushed all the way to the ground, but the car would not stop.
the gauge cluster and heads up display does not activate vehicle starts and drives but there is no speedometer no tach etc
The contact owns a 2023 JEEP Wagoneer. The contact stated that while towing, the vehicle experienced a serious and recurring safety failure where the trailer lights would function for approximately five minutes before a portion of them would blackout. This failure renders towing unsafe and illegal, as it compromises visibility and traffic law compliance. The contact referenced NHTSA Campaign Number: 26E006000 (EXTERIOR LIGHTING, ELECTRICAL SYSTEM) however, the VIN was not included in the recall due to the vehicle not being within the 2024-2025 range listed on the recall notice. The vehicle was taken to the dealer on three separate occasions for the same failure. During the first visit, the dealer stated the issue was with the trailers; however, the contact paid for independent inspections that confirmed both trailers were in proper working order. During the second visit, the dealer performed a software update, but the failure persisted. During the third visit, the dealer diagnosed the issue as a known manufacturer software defect with no current resolution available. The vehicle was not repaired, due to no other options of repair besides a recall. The manufacturer has been notified of the failure. The failure mileage was 25,335.
It seems that when the outside temperature is very warm/hot, when turning the car on or when idling at a traffic light or driving at very low speeds, on occasion the car will abruptly and without warning, shift itself into Park and the emergency brake activates. I took the vehicle in for repair on 10/23/25 and was told there was a "thermostat internal failure" and that the "thermostat assembly" was replaced. I was just recently traveling in Florida ( reside in NY) and the exact same problems occurred with my vehicle which I can only assume was due to the warmer temperatures that my vehicle has not been exposed to since the last repair as I reside in New York. I feel it should be worth mentioning that when turning OFF the auto start/stop button, the problems occurred less frequently but STILL happened on occasion. I've also had 3 other times when the "check engine" light came on. I was told that the first 2 were related to software updates with the transmission. On the other occasion, a "valve body" was replaced. I'm unsure if any of these were related. I've also had to replace the auxiliary battery but I don't think that's related so I didn't upload that file. Although I'm taking the vehicle to be repaired today, I took it in on 04/14/26 because the check engine light came on while in Florida when the car shifted itself into Park and the Emergency Brake was activated. The check engine light almost never comes on when this happens which I was told makes it difficult to diagnose issues. I didn't know how long this info is stored so I took the vehicle in upon returning to NY and was given a Summary Report after they hooked up a scanner. I couldn't get an appointment until today
On 10/27/25, the thermostat on my wagoneer exploded. It was supposedly repaired on 10/30/25. I read in the wagoneers forum that the thermostat is a common issue, but it could be the result of engine problems. On 2/4/26, I took my vehicle in for a routine oil change. I didn't drive the vehicle for a few days. On 2/7/26, I was driving and received an Error Message stating Max Engine Oil Level Exceeded. Immediate Service required. I returned it to the dealer to fix that issue. On 2/15/26, I noticed that my engine sounded louder than normal and by 2/16/26, the check engine light was on. On 2/18/26, I received an error message saying the engine temperature was too hot. I took it back to the dealership where it is today. I believe the wagoneers have faulty engines that need to be recalled.
This complaint involves a 2023 Jeep Grand Wagoneer L Series III, a full-size luxury SUV. The vehicle has experienced repeated electrical and powertrain failures culminating in complete loss of propulsion. On 01/22/2026, while traveling approximately 45–50 mph, the vehicle abruptly shut down without warning. The engine lost power, dashboard displays went black, and multiple warning lights illuminated simultaneously. I was forced to steer to the shoulder while a trailing vehicle had to swerve off the roadway to avoid a collision. This was a near-miss event and represents a serious safety hazard involving sudden loss of motive power at highway speed. Prior to that event, the vehicle had already stalled at a traffic light and had exhibited repeated check engine warnings, low-voltage faults, and module communication errors. The servicing dealer documented multiple diagnostic trouble codes affecting the Body Control Module (BCM), Ignition System Control Module (ISCM), and Powertrain Control Module (PCM). Manufacturer technical service bulletin software updates were applied in attempts to correct the issue. Despite these interventions, the electrical instability persisted. On 02/12/2026, only days after an auxiliary battery replacement intended to address voltage concerns, the vehicle would not start and required towing to the dealership at my expense. Additional fault codes are currently under review. The vehicle is also subject to an open recall with no remedy available, and the power running board motor has failed with replacement parts unavailable. This pattern of electrical failure, sudden shutdown in motion, and inability to reliably start presents an ongoing and unacceptable safety risk to occupants and surrounding motorists. The vehicle is available for inspection and has been repeatedly evaluated by an authorized dealer.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
Data on this page last refreshed .