RoadVitals

2009 Jeep Wrangler 4-Dr 4X4

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
165
Latest May 26, 2020
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
1
Latest Apr 9, 2009
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
3
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
5
3 injuries, 0 deaths reported

Overview

Our database contains 165 NHTSA owner-reported complaints for the 2009 Jeep Wrangler 4-Dr 4X4, most frequently naming the airbags, fuel system and steering categories. 1 safety recall has been issued covering this model year; 3 NHTSA investigations name it; and 18 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

1 campaign cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov

AIR BAGS; AIR BAGS:FRONTAL; ELECTRICAL SYSTEM:WIRING

Apr 9, 2009
4,314 units potentially affected
The defect: CHRYSLER IS RECALLING 4,314 MY 2009 DODGE JOURNEY, JEEP GRAND CHEROKEE, COMMANDER AND WRANGLER VEHICLES. WIRING MAY BE REVERSED ON THE STEERING COLUMN CONTROL MODULE DRIVER AIRBAG SQUIB CONNECTOR. THE DRIVER'S AIRBAG MAY NOT DEPLOY AS INTENDED.
The risk: IN THE EVENT OF A CRASH, THE DRIVER'S AIRBAG MAY NOT PROPERLY INFLATE AND MAY NOT BE ABLE TO PROPERLY PROTECT AN OCCUPANT, INCREASING THE RISK OF INJURIES.
The remedy: DEALERS WILL INSPECT THE DRIVER'S AIRBAG SQUIB WIRES AND REPLACE THE STEERING COLUMN CONTROL MODULE FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING MAY 2009. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
CHRYSLER LLCManufacturer number J13View on NHTSA.gov

Safety investigations

NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.

EA15007ClosedEngineering Analysis

Air Bag Clockspring Wiring Failure

Opened Dec 4, 2015
Closed Jul 6, 2016

On May 10, 2016, Fiat Chrysler America (FCA) submitted a Part 573 Defect Information Report announcing NHTSA recall 16V290 involving 394,258 model year (MY) 2007-2010 Jeep Wrangler vehicles.Under the recall FCA will replace the clockspring and install a steering wheel back cover and steering wheel column shroud.This recall also includes approx. 4,524 MY2007-2010 right hand drive (RHD) Jeep Wrangler vehicles commonly used for rural postal delivery services.In addition 7,180 MY 2011-2016 right hand drive Jeep Wrangler vehicles were also recalled under 16V288, the same remedy repair will be used.Upon review of the 1,942 MY 2007-2010 Jeep Wrangler consumer complaints, 17,195 warranty reports and field returned parts assessment, FCA concluded that a defect exists in the driver side clockspring assembly, a device that both connects (electrically) the driver air bag to the control module and allows rotational movement between the steering wheel and fixed steering column.Clockspring failure may compromise the air bag circuit causing illumination of the air bag warning lamp, and may result in non-deployment of the driver air bag in a frontal crash.FCA identified a contributing factor in that the recalled vehicles may be subjected to off-road dusty environments and/or usage with the vehicle roof top/doors removed thus allowing dust and moisture to enter the clockspring assembly.FCA advised that the MY 2011 and later Wrangler vehicles had an improved steering column cover/shroud that may reduce the amount of dirt/moisture that can enter the clockspring assembly.During the investigation FCA and the Office of Defects Investigation (ODI) also reviewed 193 MY 2011-2012 Jeep Wrangler consumer complaints, 3,918 warranty reports and field returned parts along with reports from other FCA vehicles that use the same clockspring assembly.Based on this review, the rate of repair and the failure mode does not indicate a defect trend at this time in the later MY Wrangler or other FCA vehicles.During the field return parts review, FCA found a significant number of MY 2011-2012 Wrangler returned parts that operated normally, the so called ?no trouble found? or NTF parts where no fault could be identified through bench testing.On June 10, 2016, FCA informed ODI of its intention to conduct a 15-yr, 150k mile extended warranty program due to the NTF issue and the MY 2011 and later vehicles having a somewhat elevated level of warranty replacement.Consumers will be notified of the program in writing.FCA will collect clocksprings replaced under the warranty extension program to further examine and study the root cause failure.ODI will monitor FCA?s analysis to determine if any further field action is warranted.Based on the actions taken by FCA to recall the MY 2007-2010 Jeep Wrangler vehicles and the MY 2008-2016 right hand drive Wrangler vehicles, this investigation is closed.FCA has also agreed to conduct a warranty extension and further evaluation of the MY 2011-2016 Wrangler.At the time of FCA's field data submission in PE 15-025 (September 2015), ODI was aware of a total of 416 MY 2007-2010 and 23 MY 2011-2012 VOQs relevant to this issue.In addition, there have been an additional 90 and 16 VOQs (respectively) received since the recall announcement (i.e., thru May 2016).The reports noted above can be viewed at SaferCar.gov under the reference (ODI) numbers cited on the attached listing.

AIR BAGSLed to recall 16V288000
PE15025ClosedPreliminary Evaluation

Air Bag Clockspring Wiring Failure

Opened Jun 19, 2015
Closed Dec 7, 2015

In it's response to ODI's PE15-025 Information Request letter, FCA identified 1,703 consumer complaints, field reports and legal claims responsive to the subject defect condition on the subject Wrangler vehicles.Six of these reports alleged an air bag non-deployment in a crash in which either the air bag warning light was allegedly on or came on afterward the crash, one of which also alleged injuries as a result of the non-deployment.FCA also provided data on other make, model and model year vehicles using the same clockspring.Additionally FCA provided 16,955 warranty claims related to the replacement of the air bag clockspring wiring assembly.It should be noted that FCA initiated an Extended Warranty Program on the left hand drive MY 2007 Wrangler in late calendar year 2011.6,777 of these claims are from the MY 2007 left hand drive Wrangler.FCA advises that some of the warranty claims involved clockspring failures that would not affect the air bag operation, for example due to noise, cruise control and/or radio operation issues.Many of these claims involved newer model year subject vehicles.FCA also noted that Wrangler's removable roof and door configuration may make it more susceptible to outdoor water/moisture and dust ingress.ODI investigated the right hand drive Wrangler in calender year 2011 for a similar clockspring issue under PE11-019.That investigation lead to NHTSA Safety Recall 11V258 on right hand drive model year (MY) 2008-2012 Wranglers.FCA redesigned the remedy clockspring to improve its durability and environmental protection and revised the design of the steering wheel to column shroud.Base on the data reviewed, this Preliminary Analysis (PE) is being upgraded to an Engineering Analysis (EA).The reports cited above are listed in the public investigative file available at SaferCar.gov under this investigation ID.

AIR BAGS
DP14004ClosedDefect Petition

Totally Integrated Power Module Failure

Opened Sep 25, 2014
Closed Jul 24, 2015

In a letter dated August 21, 2014, the Center for Auto Safety (CAS) petitioned the National Highway Traffic Safety Administration (NHTSA) to initiate a defect investigation of alleged failures associated with the Totally Integrated Power Module (TIPM) installed in Chrysler SUV?s, trucks, and vans beginning in the 2007 model year. The petitioner alleges that TIPM defects may result in engine stall, airbag non-deployment, failure of fuel pump shutoff resulting in unintended acceleration, fire, and other symptoms. On September 25, 2014, the Office of Defects Investigation (ODI) opened DP14-004 to evaluate the petition for a grant or deny decision. ODI analyzed complaint data provided by CAS as well as complaints submitted to ODI from consumers. In total, there were 296 complaints submitted by the petitioner in the original petition and five supplements, including 271 complaints related to the subject vehicles equipped with TIPM-7. Approximately 3 percent of CAS complaints are related to vehicles equipped with TIPM-6 and ODI?s review of these complaints did not identify any safety defect trends. ODI conducted a detailed review of complaints narratives submitted by CAS and consumers including careful analysis of vehicle repair histories, warranty claims obtained from the manufacturer and any available Customer Assistance Inquiry reports (CAIR). Analysis of the field data indicated that MY2011-2013 Jeep Grand Cherokee and Dodge Durango vehicles exhibited significantly higher complaint rates related to fuel pump relay (FPR) failures than other subject vehicles. In a September 3, 2014 letter to NHTSA, Chrysler submitted a Defect Information Report (DIR) identifying a defect in the FPR within the TIPM-7 which can result in a no start or stall condition in approximately 188,723 model year (MY) 2011 Jeep Grand Cherokee (WK) and Dodge Durango (WD) vehicles manufactured from January 5, 2010 through July 20, 2011 (14V-530).In a February 24, 2015 letter, Chrysler submitted a second DIR expanding the scope of the FPR defect condition to include an additional 338,216 MY 2012 through 2013 Jeep Grand Cherokee vehicles manufactured from September 17, 2010 through August 19, 2013 and MY 2012 through 2013 Dodge Durango vehicles manufactured from January 18, 2011 through August 19, 2013 (15V-115).ODI analysis of the CAS allegations of TIPM defects resulting in stall while driving, airbag non-deployment, unintended acceleration, fire and other faults identified a single defect condition related to 1 of over 60 different circuits in the TIPM assembly. The most common effect of this defect condition, related to the fuel pump relay, was a no-start concern, but it could also result in stall while driving (76 complaints). No valid evidence was presented in support of claims related to airbag non-deployment, unintended acceleration or fire resulting from TIPM faults and these claims were found to be wholly without merit based on review of the field data and design of the relevant systems and components.Except insofar as the petitioner's contentions relate to the defect condition addressed by the Chrysler recalls, the factual bases of the petitioner's contentions that any further investigation is necessary are unsupported. In our view, additional investigation is unlikely to result in a finding that a defect related to motor vehicle safety exists or a NHTSA order for the notification and remedy of a safety-related defect as alleged by the petitioner at the conclusion of the requested investigation. Therefore, in view of the need to allocate and prioritize NHTSA's limited resources to best accomplish the agency's safety mission, the petition is den

ELECTRICAL SYSTEM

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Brakes
Filed May 26, 2020

LESS THAN 30 DAYS AFTER PURCHASING MY 2009 JEEP WRANGLER UNLIMITED SAHARA, I WAS DRIVING IT AND WENT TO PRESS THE BRAKE PEDAL WHILE THE VEHICLE WAS IN MOTION GOING APPROXIMATELY 35 MPH. WHEN I PRESSED THE BRAKES I HEARD A GRINDING NOISE, MY VEHICLE SLOWED DOWN SLIGHTLY BUT NOT AS MUCH AS IT NORMALLY DID, IT PULLED TO THE LEFT, AND WOBBLED WHENEVER I PRESSED THE BRAKES CAUSING ME TO MOMENTARILY LOOSE CONTROL AS A RESULT OF IT FISH TAILING. I WAS UNABLE TO STOP OR SLOW THE VEHICLE IN THE SAME AMOUNT OF TIME AS IT NORMALLY TOOK TO DO SO. I IMMEDIATELY DROVE TO AN AUTO MECHANIC. I TOOK IT TO POPE DAVIS TIRE & AUTOMOTIVE LOCATED AT 631 S ASSEMBLY STREET IN COLUMBIA SOUTH CAROLINA WHERE I WAS TOLD MY THE MANAGER, [XXX] THAT THE FLUID WENT BAD AND CAUSED DAMAGE TO ALL 2 HYDRAULIC HOSES, FRONT BRAKES, CALIPERS, AND ROTORS, AND THAT THEY ALONG WITH MY PADS ALL NEEDED TO BE REPLACED. IT COST ME APPROXIMATELY $880. I FOUND OUT LATER THAT THERE WAS AN RECALL ON THE SAME YEAR, MAKE, AND MODEL. HOWEVER, MY SPECIFIC VIN NUMBER DID NOT HAVE THIS RECALL. I FEEL THAT IT WAS OVERLOOKED AND I SHOULD BE REIMBURSED. *BF CONSUMER STATED THE LEAKAGE COULD OF BEEN DUE TO RIGHT AND LEFT FRONT INNER FENDER LINERS CAUSED BY WEAR OF TUBES. *JB INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NHTSA ID
11326004
Incident
Jan 6, 2020
Mileage
156,000 mi
Fuel system
Filed Jan 22, 2019

WHEN REFUELING, REGARDLESS OF FILL LEVEL THE GAS WILL NOT FLOW INTO TANK PROPERLY ON LEVEL GROUND, AND SPEWS OUT ALL OVER THE GROUND/CAR/PERSON. IT WILL NOT TAKE FUEL IN ANY POSITION. IT TAKES ABOUT 10-15 MINUTES TO REFUEL FROM EMPTY. IT WILL TAKE GAS UNTIL THE FILLER NECK FILLS UP AND THEN YOU HAVE TO STOP AND LET IT DRAIN INTO TANK. YOU HAVE TO REPEAT THIS OVER AND OVER AGAIN UNTIL FULL.

NHTSA ID
11171292
Incident
Jan 21, 2019
Mileage
98,000 mi
Fuel system
Filed Nov 24, 2018

WHEN FILILNG THE FUEL TANK, NO MATTER WHICH GAS STATION I USE, THE TANK OVERFLOWS WHEN FULL, SPILLING GASOLINE BEFORE THE PUMP SHUTOFF CAN ACTIVATE. THIS IS STATIONARY, TURNED OFF, AND LEVEL. I'VE OWNED THIS CAR SINCE FEB 2015 AND IT IS A HIGHLY REPEATABLE PROBLEM.

NHTSA ID
11153459
Incident
Nov 24, 2018
Mileage
69,500 mi
Body & structure
Filed Aug 15, 2018

MY WIFE CALLED ME FROM WORK SAYING HER JEEP WAS SMOKING AFTER PARKING THE VEHICLE. I RUSHED TO HER JOB AND FOUND SMOKE COMING FROM UNDER THE JEEP. WHAT I FOUND WAS DEBRIS WAS STUCK BETWEEN THE FRAME AND THE EXHAUST PIPE IN THE CENTER OF THE JEEP. PINESTRAW BEEN COLLECTING THERE AND WAS SMOLDERING. I THOUGHT THAT WAS A FLUKE BUT MUCH TO MY SURPRISE MY WIFE PULLED INTO THE GARAGE 2 DAYS AGO AND THE CAR SMELLED LIKE IT WAS BURNING AND I REMOVED ABOUT 10 HANDFULS OF PINESTRAW THAT WAS SMOLDERING. WE DO NOT PARK THE CAR IN THE GARAGE ANYMORE FOR FEAR OF A FIRE. WHAT MAKES NO SENSE IS THE DEBRIS NOT COLLECTING BEHIND THE TIRES BUT IN THE MIDDLE OF THE CAR. IT IS MY OPINION THAT JEEP SHOULD FOLLOW UP WITH A RECALL OR AT LEAST TELL ME HOW TO RECTIFY THE PROBLEM.

NHTSA ID
11120218
Incident
Aug 13, 2018
Mileage
130,000 mi
Fuel system
Filed Apr 27, 2018

EVERYTIME I FILL UP MY GAS TANK IT OVERFLOWS!!! LEAVING GAS ALL OVER THE GROUND, ME AND MY POOR JEEP. WITH GAS RUNNING ON MY BUMPER AND WELL DISCOLORING IT. PLEASE FIX THIS ISSUE.

NHTSA ID
11090382
Incident
Apr 11, 2018
Mileage
97,800 mi
Fuel system
Filed Apr 10, 2018

I HAVE A PROBLEM WITH FUEL OVERFLOWING EVERY TIME I GO TO THE GAS STATION. I'VE TRIED DIFFERENT PUMPS AND DIFFERENT GAS STATIONS AND HAVE THE SAME PROBLEM EVERY TIME. I BOUGHT THE CAR 1 MONTH AGO AND IYHE OVERFLOW HAS BEEN A CONSTANT PROBLEM. AFTER RESEARCHING THIS PROBLEM ONLINE, I SEE THIS IS A PROBLEM FOR MANY JEEP WRANGLER OWNERS. THIS IS A COSTLY AND POTENTIALLY DANGEROUS ISSUE.

NHTSA ID
11084247
Incident
Apr 9, 2018
Mileage
42,000 mi
Fuel system
Filed Apr 7, 2018

WHEN FUELING THIS VEHICLE THE NOZZLE WILL NOT SHUT OFF CORRECTLY RESULTING IN FUEL OVERFLOWING AND SPILLING OUT, APROX 1/2 PINT WORTH. CAUSE UNKNOWN. SEEMS TO HAPPEN IN THE FALL WINTER AND SPRING BUT NOT THE SUMMER. NOT SURE IF THE TEMPERATURE OR FUEL BLEND HAS SOMETHING TO DO WITH IT. BOUGHT VEHICLE NEW IN '09 AND ITS BEEN DOING IT REGULARLY. JEEP RECALLED '07 AND '08 FOR THIS PROBLEM. '09 HAS THE SAME PROBLEM.

NHTSA ID
11083733
Incident
Dec 7, 2010
Mileage
10,000 mi
SteeringSuspension
Filed Dec 6, 2017

EXPERIENCED THE VIOLENT SHAKING OF THE FRONT SUSPENSION AND STEERING WHEEL WHILE TRAVELING AT APPROXIMATELY 55 MPH. APPARENTLY THIS IS REFERRED TO AS A "DEATH WOBBLE" BUT A RECALL HAS NOT BEEN ISSUED YET. MY BEST GUESS IS, AFTER MULTIPLE PEOPLE DIE FROM THIS MALFUNCTION AND SUE THE CHRYSLER/JEEP CORPORATION, THEN IT A RECALL MIGHT BE ISSUED AND THE PROBLEM FIXED! I AM HIGHLY AGITATED BY THIS ISSUE AND THE REOCCURENCE!!!!!

NHTSA ID
11052766
Incident
Dec 5, 2017
Mileage
85,000 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

9100226

ELECTRICAL SYSTEM:WIRING

Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.

9100226

ELECTRICAL SYSTEM

Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.

23-015-20

EQUIPMENT; STRUCTURE

Disinfectant Solution Recommended for COVID-19

08-049-20

ELECTRICAL SYSTEM; EQUIPMENT

Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are necessary.

31-006-19

STRUCTURE

Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.

3100619

EQUIPMENT; STRUCTURE

Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Jeep Wrangler 4-Dr 4X4 by model year
YearComplaintsRecallsInvestigationsIssue Index
2009Viewing1651345.9
20086140745.4
20075870844.0

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.