RoadVitals

2014 Jeep Wrangler Visibility Problems

Owner-reported complaints naming the visibility system, filed with NHTSA

Data refreshed

Visibility reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
13
Latest Jan 23, 2024
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
2%
of 651 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
1
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
1

What this page shows

Reports naming windshields, glass, wipers, defrosters and mirrors. Every record below is an owner-reported complaint about the 2014 Jeep Wrangler submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 13 reports on file name it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Owner reports naming visibility

Shown in the owner’s own words, exactly as filed

Visibility
Filed Jan 23, 2024

The windshield wipers just stopped working. They worked two days before. Turned the car on, windshield wipers came up even though they were not turned on, stuck in the up position and stopped. Replaced motor & switch, checked the fuse and wiring, still not working. TIPM in it is bad and needs to be repaired or replaced. This is a known problem in the wranglers from 2008-2017 and causes other safety hazards. They have replaced them in other Chrysler vehicles, but not the wranglers. If this would have happened during a rainstorm or in other situations, this could cause someone to wreck.

NHTSA ID
11567231
Incident
Jan 19, 2024
Visibility
Filed Mar 12, 2019

CRACKED WINDSHIELD FROM SIMPLY TURNING ON MY DEFROSTER.. WAS DRIVING , WINDOWS FOGGED AND TURNED UP HEAT AND DEFROST. NEXT THING I KNOW THERE IS A HORIZINTAL CRACK FROM THE LOWER CENTER THAT THEN TURNS VERTICALLY TOWARDS THE PASSENGER SIDE..UNBELIEVABLE!!

NHTSA ID
11186313
Incident
Mar 1, 2019
Mileage
88,000 mi
Powertrain (other)Visibility
Filed Oct 21, 2018

WIPER STOPPED WORKING DURING A RAINSTORM WHILE DRIVING ON THE RAOD WHEN PUTTING ON NEW TIRES NOTICED THE SEAL IS LEAKING

NHTSA ID
11141638
Incident
Oct 13, 2018
Mileage
74,000 mi
Exterior lightingVisibility
Filed Feb 6, 2018

MULTIPLE ISSUES WITH LIGHTS NOT WORKING, HORN NOT WORKING, WIPERS NOT WORKING OR NOT CUTTING OFF, CLOCK SPRING REPAIR, (ANY AND ALL STEERING COLUMN CONTROLS FAILING)

NHTSA ID
11067170
Incident
Jun 7, 2017
Mileage
55,000 mi
Visibility
Filed Jan 7, 2018

HEATER CORE PLUGGED UP WITH UNKNOWN SUBSTANCE OF FACTORY FILLED COOLANT, RESULTING IN POOR SNOW AND ICE REMOVAL OF WINDSHIELD DEFROSTER. 1356.00 REPAIR.

NHTSA ID
11060969
Incident
Dec 26, 2017
Mileage
54,000 mi
Visibility
Filed Aug 29, 2017

VEHICLE WAS IN MOTION WHILE RAINING AND THE WINDSHIELD WIPERS DID NOT WORK ON LOW OR HIGH. UNABLE TO GET PARTS FROM JEEP. WIPER SWITCH IS ON BACK ORDER FOR SEVERAL WEEKS. UNABLE TO DRIVE VEHICLE IF THERE IS A CHANCE OF RAIN.

NHTSA ID
11020413
Incident
Aug 28, 2017
Mileage
16,400 mi
AirbagsElectricalVisibility
Filed Aug 25, 2017

OVERNIGHT FAILURE WHILE PARKED: STARTED JEEP IN THE MORNING AND DISCOVERED NO INTERIOR DOME LIGHT UPON ENTERING, NO TURN SIGNALS, NO HEADLIGHTS, NO WIPER CONTROLS, NO STEERING WHEEL CONTROLS, NO SEAT HEATERS, NO ESP CONTROL. TROUBLESHOOTING REVEALED A GROUNDED CLOCK SPRING CAUSING CRITICAL SYSTEM FAILURES RENDERING THE VEHICLE UNSAFE TO DRIVE. THESE SAME CLOCK SPRINGS WERE RECALLED BY NHTSA ON MAY 11, 2016 UNDER CAMPAIGN NUMBER 16V288000 ( HTTPS://WWW.NHTSA.GOV/RECALLS?NHTSAID=16V288) ONLY ON RIGHT-HAND DRIVE VEHICLES FOR "CONTAMINATION FAILURES" CAUSING AIR BAG FAILURES WHERE THEY WERE REPLACED AND A MORE PROTECTIVE STEERING WHEEL TRIM SHROUD WAS INSTALLED. IT'S SAFE TO SAY THAT THE LEFT-HAND DRIVE VEHICLES ARE EXPERIENCING THE SAME FAILURE AND ARE NO MORE EXEMPT FROM THESE CONTAMINATION FAILURES. IT'S ALSO SAFE TO SAY, I HAVE THE SAME FAILURE AND THE SAME AIR BAG MALFUNCTION THAT, THANKFULLY, I DID NOT DISCOVER. THANK GOD I WAS NOT IN AN ACCIDENT WHERE THE AIR BAG DIDN'T FIRE, OR I WOULD HAVE HAD NEED TO HIRE AN ATTORNEY.

NHTSA ID
11019517
Incident
Aug 25, 2017
Mileage
62,701 mi
AirbagsBody & structureVisibility
Filed May 26, 2017
Crash reported1 injury reported

"TAKATA RECALL" I WAS IN AUTOMOBILE ACCIDENT ON THE 23RD OF MAY, A FRONT END COLLISION AND THE AIRBAGS DID NOT DEPLOY, THE SHOULDER/SEAT BELT KEPT ME FROM MAJOR INJURY.

NHTSA ID
10991815
Incident
May 23, 2017
Mileage
62,000 mi
Visibility
Filed Dec 2, 2016

TL* THE CONTACT OWNS A 2014 JEEP WRANGLER. THE CONTACT STATED THAT THE WINDSHIELD CRACKED TOO EASILY WHEN STRUCK BY OBJECTS WHILE DRIVING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE WINDSHIELD NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000.

NHTSA ID
10929680
Incident
Nov 21, 2016
Mileage
60,000 mi
Visibility
Filed Nov 10, 2016

THE ADHESIVE LAYER BETWEEN THE TWO LAYERS OF GLASS ON THE FRONT WINDSHIELD HAS NUMEROUS CRYSTALS THAT REFRACT THE LIGHT. THIS IS INTERFERING WITH VISIBILITY DURING LOW LIGHT SITUATIONS, ILLUMINATION BY HEADLIGHTS, OR WITH LOW ANGLE LIGHT FROM MULTIPLE SOURCES INCLUDING SUNRISE AND SUNSET.

NHTSA ID
10925395
Incident
Apr 16, 2016
AirbagsExterior lightingVisibility
Filed Sep 19, 2016

CLOCK SPRING BROKEN WITH NO PERTINENT DAMAGE TO VEHICLE OR PERTINENT EVENTS, WOKE UP ONE MORNING AND THE ENTIRE STEELING COLUMN DIDN'T WORK ELECTRICALLY.

NHTSA ID
10907587
Incident
Sep 14, 2016
Mileage
38,000 mi
Body & structureVisibility
Filed Mar 3, 2015

I AM REQUESTING THAT DOT NHTSA INVESTIGATE THE STRESS FRACTURE TO MY FRONT WINDSHIELD WHICH SUDDENLY OCCURRED IN LATE FEBRUARY OF 2015. THE JEEP WAS PARKED IN MY MOTHER'S DRIVEWAY IN NEW JERSEY FOR APPROXIMATELY 3 WEEKS DUE TO THE BIRTH OF MY BABY AND INCLEMENT WEATHER. DURING THAT PERIOD A GREAT DEAL OF ICE AND SNOW ACCUMULATED. EVENTUALLY I STARTED THE VEHICLE, AND STARTED CLEARING THE CAR. I NOTICED A CRACK IN THE WINDOW ON THE PASSENGER SIDE RUNNING FROM THE BOTTOM TOWARD THE TOP, APPROXIMATELY 4"-5" LONG THAT HAD NOT BEEN THERE BEFORE. AFTER 15 MINUTES THE CRACK SPREAD TO 6" ACROSS AND THEN BACK DOWN THE WINDSHIELD TO THE POINT WHERE IT PARTLY BLOCKED THE FRONT WINDSHIELD. THE WINDOW FEELS PERFECTLY SMOOTH, BOTH INSIDE AND OUTSIDE THE CAR. IT CLEARLY FORMED INSIDE THE WINDOW. I TOOK THE JEEP TO THE LOCAL DEALER WHO SAID IT WAS A STRESS FRACTURE PROBABLY DUE TO FREEZING CONDITIONS ALONG WITH THE HEAT FROM THE DEFROSTER. THE INDIVIDUAL I SPOKE WITH CONCEDED IT WAS IN ALL PROBABILITY A MANUFACTURING DEFECT SINCE HE HAD HEARD OF "A LOT OF OTHER CASES LIKE MINE" BUT WOULD NOT BE QUOTED ON THAT. HE CONTACTED CHRYSLER WHO REFUSED TO COVER THE WINDSHIELD DAMAGE BECAUSE ALTHOUGH I ONLY HAD THE VEHICLE FOR SEVEN MONTHS, THE MILEAGE WAS OVER 12,000. I HAVE CONTINUED TO INVESTIGATE INCIDENCES OF STRESS FRACTURE DAMAGE TO FRONT WINDSHIELDS IN THE JEEPS AND HAVE COLLECTED A SIGNIFICANT AMOUNT OF DATA THROUGH NUMEROUS COMPLAINT BLOGS THAT SUPPORTS THE FACT THAT EITHER THE JEEP WINDSHIELDS THEMSELVES ARE DEFECTIVE OR SOME PROBLEM WITH THE VEHICLE DESIGN ITSELF MAKES IT POSSIBLE FOR CONSIDERABLE HEAT TO BE TRAPPED BETWEEN THE WINDSHIELD AND DASHBOARD TO THE POINT WHERE STRESS CAUSES THE WINDOW TO CRACK. RATHER THAN ADDRESS THE ISSUE, CHRYSLER IS INSTEAD FORCING OWNERS TO GO THROUGH THEIR PRIVATE INSURANCE FOR REPAIRS. PLEASE FORMALLY INVESTIGATE." *TR

NHTSA ID
10691867
Incident
Mar 24, 2014
Mileage
19,850 mi
Visibility
Filed Jan 7, 2015

DURING A SNOW EVENT ON JAN 3, 2015, MY WINDSHIELD WIPERS STOPPED WORKING ALL TOGETHER (IT WAS SNOWING AND ABOUT 36 DEGREES). I COULD HEAR A CLICK COMING FROM BELOW THE FUSE BOX, BUT THEY WERE NOT WORKING SO I HAD NO VISIBILITY AND HAD TO PULL OVER. I PULLED THE FUSE FROM THE BLOCK THINK MAYBE IT SOMEHOW BECAME LOOSE AND REPLACED (WITH THE SAME) AND THE WIPERS STARTED WORKING AGAIN. I CONTINUED ON WITH MY DAY. ON JAN. 6, DURING ANOTHER SNOW EVENT, THE SAME THING HAPPENED AS I PULLED OUT OF A 40 DEGREE GARAGE. THIS TIME I COULD NOT GET THEM TO START WORKING SO I NEEDED TO HAVE IT TOWED TO A GARAGE. THIS IS STILL UNDER WARRANTY, AND SO FAR THE EVALUATION HAS BEEN THAT THE WIPERS ARE NOW WORKING, BUT THERE IS A CODE DISPLAYED THAT THE WIPERS HAD A FAULT, BUT THEY DON'T KNOW WHAT TO REPLACE. I SURE HOPE THIS DOESN'T HAPPEN WHEN I'M ON A HIGHWAY GOING 65 MPH NEXT TO A TRUCK THROWING UP ROAD SALT ONTO MY WINDSHIELD. *TR

NHTSA ID
10670714
Incident
Jan 3, 2015
Mileage
13,800 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Other components reported on this vehicle

Categories with enough reports to have a page of their own

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .