RoadVitals

2019 Jeep Wrangler Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
749
+5 complaints in 30 days
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
21
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
70
Reports on file since Dec 4, 2018

What this page shows

Our database holds 749 NHTSA owner-reported complaints for the 2019 Jeep Wrangler. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–25 of 749 · page 1 of 30

Driver assistanceElectrical
Filed Nov 3, 2026

My 2019 Jeep Wrangler JL has developed a severe, recurring electrical malfunction that causes multiple vehicle systems to fail simultaneously, resulting in unexpected loss of propulsion and the vehicle automatically shifting into Park without driver input. The issue initially began with an intermittent “Service Shifter” warning, particularly when driving over bumps or braking. At first, the vehicle continued operating normally. After several weeks, the problem progressively worsened. Now, numerous dashboard warning lights illuminate simultaneously, including the battery, oil pressure, and brake indicators. The speedometer fluctuates erratically, and warnings such as “Service Electronic Stability Control” appear. The vehicle begins jerking, slowing down unexpectedly, and eventually loses propulsion. It may initially continue moving, but the malfunction progresses until the vehicle shifts into Park without my input, preventing further operation. During one extremely dangerous incident, the vehicle malfunctioned and became disabled in the fast lane of [XXX], leaving me stranded in active highway traffic. I discovered that physically pressing down on electrical components connected to the dashboard fuse box sometimes temporarily restores normal operation after restarting the vehicle. However, the malfunction continues to recur and has become increasingly frequent. My VIN shows no outstanding safety recalls, but I am concerned about a potential electrical, wiring, power distribution, or electronic communication defect. The exact cause has not been diagnosed. I have video evidence of the dashboard malfunction and warning messages. I am requesting an investigation because this unpredictable failure creates a serious collision risk, particularly at highway speeds. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID
11775399
Incident
Oct 17, 2026
Powertrain (other)SteeringSuspension
Filed Nov 3, 2026

The Jeep shakes uncontrollably when driving over 50 mph. A rapid braking and speed reduction to under 30 mph will stop the shaking but it will occur again and again. Stellantis has built a completely unsafe car. I can no longer drive the vehicle on the highway or with my kids in the car. I want this major safety issue repaired at the manufacturer's expense.

NHTSA ID
11775378
Incident
Nov 3, 2026
Electrical
Filed Oct 27, 2026

voltage regulator chip failure can cause the engine to stall or fail to start completely. Interior dashboard lights and dome lights along w/ windshield wipers going off without prompted happen after vehicle shutoff. Had to jump it to begin to start at times. Similar to recall U87.

NHTSA ID
11774016
Incident
Oct 19, 2026
Filed Oct 16, 2026

Cluster panel failed. Dashboard is completely dark (ie. no speedometer, fuel guage. etc)

NHTSA ID
11771606
Incident
Sep 3, 2026
EnginePowertrain (other)
Filed Oct 15, 2026
Fire reported

On [XXX], my 2019 Jeep Wrangler Unlimited Rubicon (2.0L turbo) caught fire in the engine compartment while driving, at approximately 101,437 miles. The fire started near the turbocharger and heat shield area. There were no injuries, but the vehicle was moving on a public road with four occupants, including two young children in car seats in the rear, when the fire started. The vehicle had been returned to me four days earlier, after approximately 2.5 months at Preferred Chrysler Dodge Jeep of Muskegon, MI for a timing chain replacement. After the fire, I found that the coolant reservoir hose had come off its fitting, and the hose barb appears to have been broken and the hose pushed back on. Several under-hood trim fasteners were also missing. My best assessment is that coolant sprayed onto the hot turbo/exhaust components and ignited. The vehicle has not been altered since the fire and is available for inspection at Watson's in Ludington, MI. I reported the fire to the manufacturer. They directed me to take it to the local dealer, then instructed the dealer not to inspect or work on it. The case was escalated internally, but as of 10/15/2026 no manufacturer inspection has occurred and no one has contacted me. The cause has not been confirmed by a dealer or independent shop. The fire occurred within the vehicle's Certified Pre-Owned warranty period. As of this filing, the manufacturer has not provided towing, rental, or any other assistance. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID
11771426
Incident
Oct 3, 2026
Electrical
Filed Oct 13, 2026

The contact owns a 2019 Jeep Wrangler. The contact stated that while driving approximately 40 MPH, the instrument panel cluster suddenly went black. The contact pulled to the side of the road and waited for a family member to follow closely behind to ensure a safe drive, as essential driving information was no longer visible. The vehicle was taken to the dealer, where it was diagnosed that the instrument panel cluster had failed and required a complete assembly replacement. The vehicle was pending repair. The contact learned of NHTSA Campaign Number: 24V652000 (Electrical System); however, the vehicle was not covered under the recall because the VIN was not included. The manufacturer was notified and confirmed that the VIN was not included in the recall. The failure mileage was approximately 81,000.

NHTSA ID
11770770
Incident
Sep 24, 2026
Mileage
81,000 mi
BrakesSteeringSuspension
Filed Oct 12, 2026

FCA US sent me a written warranty extension (15 years/150,000 miles) for the instrument panel cluster on my vehicle, covering a blank EVIC display with no digital speedometer, fuel level, temperature, odometer, or PRNDL. My vehicle has this condition intermittently. As I was traveling approximately 55 mph my power steering, antilock brakes, speedometer, fuel gauge, traction control, all-wheel drive, and emergency brake warning lights came on/off. I actually lost power steering and was unable to turn the vehicle off. I reached out to Jeep and advised them of this and that I received the letter for the instrument panel cluster XZ1 and I thought this was related. I read the letter to them word for word, and they had the dealership perform the recall on my clutch. I didn't know until all of the same things happened again and I checked the receipt to confirm the work performed. I reached out to Jeep the same day and that was more than a week ago. I now have a new service transmission light. My vehicle is not safe to drive and they still don't even know why I called. My case number with Jeep is 98166358.

NHTSA ID
11770524
Incident
Oct 1, 2026
Steering
Filed Sep 28, 2026
Crash reported

The contact owns a 2019 Jeep Wrangler. The contact stated that while driving approximately 45-50 MPH northbound on the Hutchinson River Parkway, the steering wheel failed to operate as needed. The vehicle was uncontrollable and started drifting towards the left before crashing into the highway barrier. The message “Electronic Driver Assist” was displayed. The vehicle was towed to the body shop. The manufacturer was contacted by phone, and the contact spoke with a customer representative, and a case was opened. The contact was informed that the investigating team would reach out in 2 to 4 days. An inspector had been assigned by Geico Insurance Company. The approximate failure mileage was 59,000.

NHTSA ID
11767339
Incident
Sep 27, 2026
Mileage
59,000 mi
Powertrain (other)
Filed Sep 24, 2026

The 48-Volt Lithium-Ion eTorque Hybrid Battery Pack (Mopar Power Pack Unit/PPU) on my 2019 Jeep Wrangler Sahara Unlimited (~55K miles) failed. The failed component may be available on video by the dealership. Check engine light first appeared early XXX. Earliest dealership appointment was late August 2026. At that visit, dealer diagnosed DTCs P0A94 (recurring, including P0A94-03) and U0412, and performed a software update flashing the BPCM (Battery Pack Control Module) firmware from 05057870AN to 05057870AV per a Technical Service Bulletin. This was covered under warranty at no charge; vehicle was returned to me. Days later, the check engine light returned along with a battery warning light and additional indicators, including ABS among others I could not fully identify. The vehicle then lost power and stopped running while in the roadway, disabled in an active lane of travel — a safety hazard to myself and surrounding traffic. Vehicle was towed to the dealership XXX. On this second visit, the dealership attributed the failure to moisture exposure and corrosion at the PPU connector/harness, denied warranty coverage, and charged me $4,561.90. I received the repaired vehicle XXX. I opened a case with Stellantis Customer Care (Case #XXX) with case manager [XXX] to request a technical review of the failure and the warranty denial. [XXX] stated he contacted the dealership five times seeking information or resolution and received no response. He offered rental car reimbursement up to $50/day during the repair. Dealership diagnosed and repaired the vehicle on both occasions. No known inspection by manufacturer, police, or insurance beyond the review requested under Stellantis case #XXX. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID
11766716
Incident
Aug 26, 2026
Driver assistance
Filed Sep 23, 2026

My 2019 Jeep Wrangler has experienced a failure of the Blind Spot Monitoring system. The vehicle repeatedly displays a “Blind Spot Alert Temporarily Unavailable” warning, causing the blind spot detection system to become unavailable while driving. The vehicle was inspected and diagnosed by an authorized Jeep dealership. Diagnostic trouble codes were present, and I was advised that Stellantis has issued a service bulletin addressing this condition and that the diagnostic codes indicate replacement of the mirror glass/components associated with the blind spot monitoring system. This concerns me because the system is an important safety feature designed to alert the driver to vehicles located in areas that may not be visible in the mirrors. When the system fails, those warnings are unavailable. Despite this being a documented issue addressed by a manufacturer service bulletin, I was informed that there is currently no recall and that the necessary mirror replacement is not covered under my extended warranty. I am filing this complaint because I believe a recurring failure involving a vehicle safety system should be documented and investigated to determine whether other Jeep Wrangler owners are experiencing the same problem and whether further manufacturer action is warranted.

NHTSA ID
11766319
Incident
Sep 21, 2026
Brakes
Filed Sep 17, 2026

The contact owns a 2019 Jeep Wrangler. The contact stated that while driving at an undisclosed speed, one of the brake calipers locked up, causing the vehicle to veer from side to side during acceleration. The vehicle was driven to an independent mechanic, where a technician diagnosed it with a seized brake caliper. Due to the constant dragging, the brake pads wore excessively and failed to slow the vehicle properly, extending the stopping distance. The brake parts were replaced, and the vehicle was repaired.

NHTSA ID
11764943
Incident
Sep 17, 2026
Brakes
Filed Sep 17, 2026

The left front brake line has failed and needed replacement on 2 occasions. The brake line gets a restriction that causes the vehicle to veer to the right under braking. It also is causing uneven rotor and caliper ware resulting in a high pitched squeal under load.

NHTSA ID
11764931
Incident
Sep 3, 2026
BrakesElectricalSteering
Filed Sep 9, 2026

While driving my 2019 Jeep Wrangler, the vehicle suffered a major electronic/CAN-network failure. Service Shifter, ABS and ESC warnings appeared, the wipers activated on their own, controls malfunctioned, and power-steering assistance failed while the vehicle was moving, making it extremely difficult to steer. My two young children were in the vehicle. Jeep dealer diagnostics showed widespread communication faults involving steering, ABS/brake, transmission and other control modules. The dealer replaced the power-steering assembly and RF Hub, but the problem remains. On the first drive after repair, the ABS and ESC warnings repeatedly flashed on and off at highway speed. Interior lights are also flickering. I am concerned another network failure could again disable steering assistance or compromise ABS/braking-related safety systems and cause loss of vehicle control or a crash.

NHTSA ID
11762997
Incident
Aug 18, 2026
Electrical
Filed Sep 8, 2026

Vehicle went into dealer for diagnostic, update PCM for hill start assist and cruise control failure. Dealer identified pcm update was not done when clutch recall performed. Instrument cluster update was pushed as well. Instrument cluster bricked. headlight indicator only functioning light on cluster. All gauges and information screen are dark. no functionality. Car has been sitting at the dealership since July 1, 2026 waiting on a replacement instrument cluster.

NHTSA ID
11762754
Incident
Jul 1, 2026
ElectricalEngineSteering
Filed Sep 7, 2026

2019 Jeep Wrangler JLU experienced intermittent CAN-C communication failure. Vehicle has repeatedly experienced simultaneous loss of multiple electronic systems. On September 7th 2026, while driving, vehicle unexpectedly lost electric power steering, windshield wipers activated without command, ABS/TPMS/ESC warning lights illuminated, and vehicle subsequently would not shift into gear after stopping at a traffic light. Hazard lights would not activate. After shutting vehicle off, vehicle would not enter ACC or restart normally. Opening driver’s door unexpectedly caused vehicle to enter ACC. Manipulating the CAN-bus wiring/STAR connector behind the glove box has historically temporarily restored normal operation. Vehicle has previously required repair to this wiring/connector, and the failure has recurred. This has been occurring for at least 3 years and since 60,000 miles. This presents a significant safety hazard because steering assistance, shifting/propulsion, and signaling were simultaneously affected while driving. It is a known Chrysler issue (FCA STAR Case S2108000146) and should be recalled as there is a CLEAR and present danger with this ongoing issue.

NHTSA ID
11762615
Incident
Sep 7, 2026
Steering
Filed Sep 2, 2026

Getting the well know Jeep "Death Wobble". Was advised by Carvana when I bought this vehicle that it had an open recall for this exact issue (Manufacturer Recall Number CDJR XF1) due to the Steering Damper having air in it. However, when I contacted a Jeep dealership to get it fixed, I was told there is no recall for the Steering Damper for my specific vehicle. When I look it up on NHTSA, there isn't a recall listed on here either. Whenever I hit transitions in the pavement while driving above 50mph, I get the death wobble on the front of the vehicle. I have not yet had it repaired, but I plan to do so regardless of whether a recall exists. This is clearly an affected vehicle that was wrongly excluded from the manufacturer's recall for the Steering Damper on vehicles manufactured prior to August 11, 2020. My vehicle was manufactured in April 2019, so it is definitely in the correct date range, and with the exact same issue of others that were recalled. The only reason I have not crashed is because I've taken EVOC classes (for driving firetrucks and ambulances), and I am able to control it when it does happen. There were approximately 65k miles on the vehicle when I bought it, and there is about 72k miles now. It has been happening since I bought it in December 2025 from Carvana.

NHTSA ID
11761655
Incident
Sep 1, 2026
Electrical
Filed Sep 2, 2026

The IPC Cluster completely blank. Unsafe to operate vehicle, as speed was unknown, unable to read fuel gauges, and unable to see any warning lights. Experienced the exact problem noted in Recall Campaign 30B/NHTSA 24-V 652 for jeeps with the 3.5 inch cluster layout, and my VIN is not listed on the recall list.

NHTSA ID
11761583
Incident
Mar 1, 2026
BrakesElectricalSteering
Filed Aug 18, 2026

Check engine, ABS, Service Shifter suddenly pops up and the steering was hard to turn almost had an accident

NHTSA ID
11757827
Incident
Aug 16, 2026
Filed Aug 18, 2026

The IPC Cluster stopped working and the screen is completely blank. It is unsafe to drive since I don’t know how fast I’m going, how much gas is in the tank, and inability to see any warning lights. The recall for this is Recall Campaign 30B/NHTSA 24-V 652 for jeeps with the 3.5 inch cluster layout, which I have but my VIN is not listed on the recall list. It should be!

NHTSA ID
11757749
Incident
Jun 19, 2026
Electrical
Filed Aug 17, 2026

The contact owns a 2019 Jeep Wrangler. The contact stated that while driving at an undisclosed speed, the instrument panel was blank. The vehicle was taken to the dealer and was diagnosed with instrument cluster failure. The contact was informed that the instrument cluster needed to be replaced. The vehicle was awaiting the repair. The manufacturer was notified of the failure and referenced NHTSA Campaign Number: 24V652000 (Electrical System); however, the VIN was not included in the recall. The failure mileage was unknown.

NHTSA ID
11757421
Incident
Aug 17, 2026
Brakes
Filed Aug 12, 2026

ABS pump and module combination is making brake calipers to not released. It’s been two times in 6 months my brakes are used up and calipers locked. Jeep knows this issue across its brand of vehicles but not called for a recall. Parts are also in back order that says lot of vehicles has issues. Confirmed with local dealership.

NHTSA ID
11756488
Incident
Jul 29, 2026
Electrical
Filed Aug 12, 2026

The 3.5-inch Instrument Panel Cluster went completely black while operating the vehicle, causing a total loss of speedometer and critical safety indicators (violating FMVSS 101). Concurrently, the engine computer limited vehicle performance to 3,000 RPM (limp mode). The vehicle exhibits the exact failure mode detailed in NHTSA Campaign 24V-652 (Jeep Recall 30B), but the manufacturer has not yet added this VIN to the recall population.

NHTSA ID
11756483
Incident
Apr 7, 2026
EnginePowertrain (other)
Filed Aug 9, 2026
Fire reported

VEHICLE & INCIDENT: 2019 Jeep Wrangler JL 2.0L Turbo. While climbing an extended grade on Hwy 87, vehicle experienced a sudden sluggish throttle anomaly and rapid coolant temperature spike from ~215F to 255F under load. Vehicle was pulled off and shut down within ~20 seconds. SUSPECTED FAILURE MODE & UNDERHOOD FIRE: Upon opening the hood, pressurized coolant had sprayed across the engine bay from a split in the smaller rubber hose branch of the engine coolant outlet assembly (Mopar PN 68280797AC). The hose split longitudinally ~13mm with the center ~32mm from the hose end. The vehicle is equipped with a Baja Designs T-Fitting to replace 68280784A The hot, pressurized coolant sprayed directly onto the exposed, center section of the turbocharger between the compressor and turbine sections and on the turbine section itself. The coolant is suspected to have flash-ignited on contact with the turbo, creating an active under hood fire that began spreading to the hood insulation liner. The fire was successfully doused roadside with water, preventing a total vehicle burn-down. No other fuel sources were noted and the lines to the turbocharger were intact and did not show evidence of a leak. SAFETY CONCERN / HAZARD FOR NHTSA: 1. FIRE HAZARD: Pressurized factory coolant hoses and plastic junctions on the 2.0T GMET4 are routed in close proximity to the unshielded turbine housing. A hose rupture under normal grade-climbing thermal loads results in high-pressure atomized coolant hitting an ignition source well above its auto-ignition point. 2. COMPONENT DEGRADATION: Rubber lines near the engine outlet appear susceptible to heat-fatigue failure under high ambient/high load conditions, posing a sudden fire hazard at highway speeds. REPAIR: Roadside trim/re-clamp of the split hose allowed temporary transit. Replacing full hose assembly (68280797AC), upgrading radiator lines, and performing a full OAT coolant flush/vacuum refill. No oil contamination was noted after the incident.

NHTSA ID
11755697
Incident
Aug 8, 2026
Body & structure
Filed Jul 29, 2026

The vehicle is experiencing severe, premature galvanic corrosion on the doors, hinges, and hood due to a documented factory defect where aluminum panels press directly against steel hinges without proper isolation (acknowledged by the manufacturer in TSB 31-001-24).This is a critical structural and safety hazard covered under Federal Motor Vehicle Safety Standard (FMVSS) 206, which regulates door locks and door retention components. The advanced sub-surface corrosion is causing the metal surrounding the door hinges to degrade and oxidize, causing the paint to blister, bubble, and flake off. Over time, this structural failure poses an imminent safety risk of causing the door hinges to seize or bind, potentially jamming the doors shut during an emergency and trapping occupants inside the vehicle. Furthermore, the degradation of these hinge components creates a severe risk of the doors failing and opening unexpectedly while the vehicle is in motion at highway speeds.The manufacturer is refusing to address this structural defect because the vehicle passed its 5-year calendar warranty window, ignoring the fact that this sub-surface chemical reaction takes years to visibly manifest. This defect requires a formal safety investigation and an expanded recall to protect drivers from door-retention failures.

NHTSA ID
11753493
Incident
Jul 18, 2026
BrakesEngine
Filed Jul 22, 2026

The contact owns a 2019 Jeep Wrangler. The contact stated that while driving approximately 60 MPH, the vehicle suddenly lost motive power and stalled, and the vehicle went into LIMP Mode. The check engine warning light was illuminated. The driver was able to safely move the vehicle to the side of the road. The vehicle was taken to an independent mechanic to be diagnosed, and the contact was informed that the ABS module had failed. The local dealer was contacted and advised that the replacement part was on backorder and referred the contact to the manufacturer for assistance. The vehicle was not diagnosed or repaired. The manufacturer was contacted and confirmed that the replacement part was not available. The failure mileage was approximately 68,482.

NHTSA ID
11752102
Incident
Jun 7, 2026
Mileage
68,482 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

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