RoadVitals

2002 Kawasaki Ninja

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
3
Latest May 17, 2004
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
1
Latest Dec 6, 2002
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
1
1 injuries, 0 deaths reported

Overview

Our database contains 3 NHTSA owner-reported complaints for the 2002 Kawasaki Ninja, most frequently naming the body & structure, electrical and engine categories. 1 safety recall has been issued covering this model year; and 1 manufacturer communication is on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Body & structure133.3%
  • Electrical133.3%
  • Engine133.3%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

1 campaign cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
02V324000

ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR

Dec 6, 2002
9,787 units potentially affected
The defect: ON CERTAIN 2000 ZX1200-A1/A1-L, 2001 ZX1200-A2/A2-L, AND 2002-2003 ZX1200-B1/B1-L MOTORCYCLES, OIL LEAKING FROM THE ALTERNATOR LEAD ELECTRICAL CONNECTOR CAN BE DEPOSITED ONTO THE REAR TIRE.
The risk: THIS CAN CREATE THE POTENTIAL FOR A LOSS OF TRACTION FOR BRAKING OR CORNERING, AND CAN LEAD TO A CRASH.
The remedy: DEALERS WILL SEAL THE ALTERNATOR LEAD WIRES. OWNER NOTIFICATION BEGAN BEGIN DECEMBER 16, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT KAWASAKI AT 1-949-770-0400.
KAWASAKI MOTORS CORP.Manufacturer number MC02-011View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Body & structure
Filed May 17, 2004
Crash reported1 injury reported

CONSUMER WAS RIDING THE MOTORCYCLE WHEN THE FRONT FORKS DISENGAGED. *LA THIS CAUSED THE CONSUMER TO BE SEPARATED FROM THE VEHICLE AND DESTROYED THE VEHICLE. THE PROBLEM WAS DUE TO A DESIGN DEFECT OF THE MECHANISM WHICH SECURED THE FRONT FORKS TO THE VEHICLE. (MODEL ZX900) *SC *JB

NHTSA ID
10074109
Incident
Sep 27, 2003
Mileage
68 mi
Electrical
Filed Apr 20, 2004

AFTER RECALL WAS PERFORMED, MOTORCYCLE CONTINUED TO LEAK OIL. *PH THE CONSUMER WAS TOLD THAT THE RECALL HAD BEEN PERFORMED, HOWEVER LESS THAN A MONTH LATER, HE CHECKED THE CONNECTOR AND FOUND OIL IN IT. THE CONSUMER TOOK THE MOTORCYCLE BACK TO THE DEALER TO HAVE IT FIXED, HOWEVER TO THIS DAY, THE CONNECTOR IS STILL LEAKING OIL. THE CONSUMER EVEN TRIED TO USE SILICON SEALANT WHICH WAS ADVISED BY ANOTHER DEALER. *JB

NHTSA ID
10068576
Incident
Feb 11, 2003
Engine
Filed Dec 8, 2003

FOR 4600 MILES OT THE 5500 MILES MY KAWASAKI ZX12R HAS SUCKED SAND THROUGH THE ENGINE. I FIRST LEARNED ABOUT IT WHEN I WENT TO DO SOME UPGRADES TO MY BIKE AT 3475 MILES. I WENT AHEAD AND FINSHED MY UPGRADES AND DID NOT RIDE THE BIKE UNTIL I TOOK IT TO THE DEALER. THEY DID A COMPRESSION TEST AND A LEAK DOWN TEST AND DETERMINED FROM THAT THAT THERE WAS NOT A PROBLEM AND NO DAMAGE TO THE ENGINE. IN ALL MY YEARS OF WORKING ON ENGINES, THE ONLY WAY I COULD TELL IF SAND HAD DONE DAMAGE WAS TO LOOK IN SIDE THE ENGINE. THEY ALSO TOLD ME PER THE KAWASAKI FACTORY REP. THAT MY UPGRADES CAN VOID MY WARRANTY. I ROAD THE BIKE FOR ABOUT 800 MILES TO SEE IF THE UPGRADES HELPED AND NO SAND GOT IN. SO I PUT THE BIKE BACK TO STOCK AS I DID NOT WANT TO LOSE MY WARRANTY AND IT STARTED TO SUCK SAND THROUGHT THE ENGINE AGAIN. ON 11/9/03, I CALLED THE DEALER WHO FIRST LOOKED AT IT AND TOLD THEM IT HAD SUCKED SAND THROUGH THE ENGINE AGAIN, THEY TOLD ME THAT THEY ARE REFUSEING TO WORK ON MY BIKE. SO I CALLED KAWASAKI AND THEY TOLD ME TO TAKE IT TO ANOTHER DEALER. I TOLD THEM THE ONLY ONE I TRUSTED, WAS A KAWASAKI DEALER IN RIVERSIDE. BUT EVEN THOUGH I GAVE THEM A LETTER TELLING THEM THE ONLY WORK I WILL ALLOW WAS A NEW TOP END, THEY WENT AHEAD AND ONLY DID ANOTHER COMPRESSION TEST AND LEAK DOWN TEST. THE NEW TOP END WAS DENIED. ALSO THE FIRST TIME I TOOK THE BIKE IN TO BE FIXED, I WAS TOLD SAND GOING THROUGH THE ENGINES WOULD NOT AFFECT THEM. IF THIS IS SO, WHY DO THEY TELL YOU IN THE OWNER MANUAL TO NEVER RUN THEM WITH OUT AND AIR FILTER? I DON'T WANT TO HAVE TO TRY AND CONTROL A 550+ LB BIKE AT ABOUT 70 TO 75MPH BECAUSE IT LOCKED DUE TO A DEFECT IN THE FILTERS ALLOWING IT TO SUCK SAND INTO THE ENGINE. I HAVE MORE DOCUMENTATION AND PICTURES BUT WILL NEED EMAIL ADDRESS TO SEND THEM TOO. I ALSO KNOW OF SEVERAL OTHERS WHO ALSO HAVE OR HAD THIS PROBLEM. I HAVE ALSO LEARNED THAT KAWASAKI KNEW OF THIS PROBLEM WHEN THE FIRST ZX12R'S CAME OUT IN THE YEAR 2000. THANKS FOR YOU HELP. *AK

NHTSA ID
10049387
Incident
Jun 6, 2003
Mileage
3,475 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

MC24-01

STRUCTURE

Service Information about a shipping bracket attaching the motorcycle to the crate can cause damage to the motorcycle fuel tank if removed.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Kawasaki Ninja by model year
YearComplaintsRecallsInvestigationsIssue Index
2021100—
2020010—
2019110—
2018220—
2016000—
2015000—
2014100—
2005100—
2004700—
2003510—
2002Viewing310—
2001710—
2000830—
1999210—
1998200—
1996200—
1995020—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.