RoadVitals

2020 Keystone Alpine Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
5
Latest Sep 25, 2024
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since Mar 2, 2020

What this page shows

Our database holds 5 NHTSA owner-reported complaints for the 2020 Keystone Alpine. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–5 of 5

Body & structure
Filed Sep 25, 2024

Unit has suffered damage to the chassis due to frame flex. An attempted repair was made by the manufacturer during the winter of 2023/2024 but again failed during the summer of 2024. RV was taken to a local dealer where a “Flex test” was conducted, unit failed the test as it exceeded the manufacturers tolerances. Unit has since been parked at the dealership while I battle the manufacturer on an attempted solution. This frame flex and failure is industry wide and affecting many RV’s.

NHTSA ID
11616326
Incident
Jul 24, 2024
Tires & wheels
Filed Jul 8, 2024

The contact owns a 2020 Ford F-250 hauling a 2020 Keystone Alpine equipped with HiSpec Tires, Tire Line: JURL4, Tire Size: ST235/80/R16, DOT Number: 041JUHPRL. The contact stated while driving 60 MPH and going uphill, the front driver’s side and rear passenger’s side tires sustained blowouts. The cause of the failure was not yet determined. The tires were original equipment. The vehicle manufacturer was not notified of the failure. The tire manufacturer was notified of the failure. The tire failure mileage was 7,000. The vehicle failure mileage was 43,000.

NHTSA ID
11600121
Incident
Jul 5, 2024
Mileage
43,000 mi
Body & structure
Filed Apr 3, 2024

The sidewall of the camper is cracking at the front, lower corner of the left front slide out. This could be an indication of a major structural issue within the wall of the camper. This crack is located in an area of high stress due to the design of the 5th wheel camper. If the structure fails while the camper is being towed at highway speed, a catastrophic event would occur endangering my life and possibly the lives of other motorists. These seems to be a known, recurring issue in many Keystone/Alpine 5th wheel campers around this model year. My camper is available for inspection and repair. I just found the crack yesterday (4/2/2024) so no inspection has been done by the manufacturer or repair service. The movement causing the crack appears to be somewhat minimal (though I have no proven way to measure the movement) at this time but I’m afraid it will get worse and lead to a catastrophic failure. It certainly won’t get any better without repair.

NHTSA ID
11580875
Incident
Apr 2, 2024
Other / unspecified
Filed Jul 13, 2023

The contact owns a 2020 Keystone Alpine RV. The contact stated that the hydraulic jacks were scraping on the roadway while driving at highway speeds. The contact had taken the RV to the dealer who replaced the driver’s side front jack however, the failure persisted. The contact stated that all the other jacks also experienced the failure. The trailer had not been taken to the dealer. The contact placed an eye bolt with an A-clevis to hold up the jacks until able to get the trailer to the dealer. The dealer was informed of the failure and an upcoming appointment was scheduled. The manufacturer was not made aware of the failure. The approximate failure mileage was 8,000.

NHTSA ID
11532010
Incident
Jul 13, 2022
Mileage
8,000 mi
BrakesElectricalExterior lighting
Filed Mar 2, 2020

WHILE DRIVING, RECEIVE INTERMITTENT MESSAGE 'TRAILER WIRING FAULT'. FIFTH WHEEL TRAILER BRAKES AND LIGHTS NOT FUNCTIONING.

NHTSA ID
11315550
Incident
Feb 27, 2020
Mileage
1,500 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Data sources

Data on this page last refreshed .