RoadVitals

2002 Keystone Challenger

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
2
Latest Aug 13, 2008
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
1
Latest Mar 22, 2007
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 2 NHTSA owner-reported complaints for the 2002 Keystone Challenger, most frequently naming the other / unspecified category. 1 safety recall has been issued covering this model year.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Other / unspecified2100.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

1 campaign cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
07V134000

EQUIPMENT:RECREATIONAL VEHICLE/TRAILER

Mar 22, 2007
122,162 units potentially affected
The defect: CERTAIN FIFTH WHEEL AND TRAVEL TRAILERS EQUIPPED WITH A TWO-DOOR REFRIGERATOR, MANUFACTURED BY THE DOMETIC CORPORATION, MAY HAVE A DEFECT IN CERTAIN TUBING IN THE REFRIGERATOR WHICH COULD ALLOW PRESSURIZED FLAMMABLE COOLANT SOLUTION TO BE RELEASED INTO AN AREA WHERE AN IGNITION SOURCE (GAS FLAME) IS PRESENT.
The risk: THIS COULD RESULT IN A FIRE.
The remedy: KEYSTONE RV WILL BE WORKING WITH DOMETIC IN ORDER TO REPAIR THESE REFRIGERATORS (PLEASE SEE 06E076). DOMETIC WILL REPAIR THESE REFRIGERATORS BY INSTALLING A SECONDARY BURNER HOUSING AND THERMAL FUSES FREE OF CHARGE. DOMETIC HAS RETAINED STERICYCLE INC. TO MANAGE THIS CAMPAIGN. STERICYCLE WILL ASSIST YOU IN LOCATING DEALERSHIPS OR SERVICE CENTERS AND WILL PROVIDE ASSISTANCE WITH SCHEDULING OF APPOINTMENTS. OWNERS MAY CONTACT DOMETIC/STERICYCLE AT 1-888-446-5157 OR KEYSTONE RV AT 574-535-2100.
KEYSTONE RV COMPANYView on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Other / unspecified
Filed Aug 13, 2008

DOMETIC REFRIGERATOR HEAT TUBE MALFUNCTION. CONSUMER STATES THAT ONLY SOME PARTS WERE REPLACED. *NJ THE CONSUMER STATED SHE DEFROSTED THE REFRIGERATOR AND THEN SHE SWITCHED THE CONTROL TO GAS. WHEN SHE WENT TO OPEN THE DOOR, THERE WAS A STRONG SMELL OF AMMONIA. IT WAS DISCOVERED THAT AMMONIA WAS LEAKING FROM THE BOILER TUBE AND WAS SATURATING THE PLYWOOD AND THE INSULATION AROUND THE TUBE. THE CONSUMER STATED THE ONLY THING THAT WAS DONE REGARDING THE RECALL WAS PLACING A GUARD AND A SMALL PORTION OF INSULATION AROUND THE BOILER TUBE, IN CASE THE BOILER TUBE FAILED. THE CONSUMER STATED THE RECALL SHOULD HAVE BEEN A COMPLETE REPLACEMENT OF THE BOILER TUBE SYSTEM AND NOT JUST A SIMPLE HEAT SHIELD AND A SMALL AMOUNT OF INSULATION. *JB

NHTSA ID
10238170
Incident
Jul 26, 2008
Other / unspecified
Filed Mar 6, 2007

TL- THE CONTACT STATED THAT HE RECEIVED HIS RECALL IN THE MAIL TODAY 03/06/2007). THE CONTACT CALLED DOMETIC, WHO STATED THAT THE SECONDARY BURNER HOUSING WILL BE INSTALLED TO CONTAIN THE FIRE AND THAT IT WILL NOT PREVENT THE FIRE. *AK

NHTSA ID
10184343
Incident
Mar 6, 2007

Compare model years

Complaint and recall counts across every year of this model

Keystone Challenger by model year
YearComplaintsRecallsInvestigationsIssue Index
2010030—
2009240—
2008130—
2007340—
2006020—
2005110—
2004010—
2003131—
2002Viewing210—
2001210—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.