RoadVitals

2022 Keystone Crossroads Redwood

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1
Latest May 27, 2025
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
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InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
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Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
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Overview

Our database contains 1 NHTSA owner-reported complaint for the 2022 Keystone Crossroads Redwood, most frequently naming the suspension category. 1 manufacturer communication is on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Suspension1100.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

No recalls in our database for this model year

That does not guarantee a specific vehicle is unaffected — recalls are issued against VINs, and new campaigns are announced regularly. Check a VIN on NHTSA.gov.

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Suspension
Filed May 27, 2025

The contact owns a 2022 Keystone Dutchman Redwood RV. The contact stated that while driving at slow speeds in stop-and-go traffic, there was an abnormally loud sound coming from the rear of the RV. The contact pulled over to the side of the road and inspected the fifth wheel and became aware that the rear axle had detached. A mobile mechanic was contacted and repaired the RV, allowing the contact to continue driving. The RV was taken to a dealer where it was diagnosed and determined that the U-bolts had failed. The RV was repaired. The contact stated that on another occasion, while driving at slow speeds, other drivers were waving to the contact to attempt to notify the contact that there were leaf springs falling onto the roadway. The contact pulled over to the side of the road. The RV was taken to a dealer where it was determined that the U-bolts and leaf springs had failed, and the rear axle had shifted. The RV was repaired. Most recently, the contact stated that while driving 70 MPH, there was a loud sound coming from the rear of the RV. The contact stated that the RV fishtailed; however, the contact was able to control the RV. The RV was inspected, and the contact became aware that the rear panel and axle had detached from the RV, and the front passenger’s side tire had a blowout. The RV was taken to the dealer who declined to repair the RV because the warranty had lapsed. The RV was taken to an independent mechanic where it was determined that the U-bolts and leaf springs had failed, and the rear axle had shifted. The RV repair was pending. The manufacturer was notified of the failure. The contact related the failure to NHTSA Campaign Number: 22V728000 (SUSPENSION). The failure mileage was unknown.

NHTSA ID
11663146
Incident
Mar 3, 2022

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

23-442

EQUIPMENT:ELECTRICAL:INFOTAINMENT

It has been determined that some Redwood units have a Firefly touch screen that cannot be disconnected from battery power using the battery disconnect.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Keystone Crossroads Redwood by model year
YearComplaintsRecallsInvestigationsIssue Index
2022Viewing100—
2021110—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.