RoadVitals

2015 Keystone Hideout

Recalls, owner-reported complaints, investigations and safety data

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
0
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
3
Latest Nov 22, 2017
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains no NHTSA owner-reported complaints for the 2015 Keystone Hideout. 3 safety recalls have been issued covering this model year; and 3 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Safety recalls

3 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
17V755000

EQUIPMENT

Nov 22, 2017
1,205,997 units potentially affected
The defect: Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
The risk: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
The remedy: Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Keystone's number for this recall is 17-307.
Keystone RV CompanyManufacturer number 17-307View on NHTSA.gov
15V207000

SUSPENSION:REAR:AXLE:NON-POWERED AXLE ASSEMBLY

Apr 7, 2015
2,260 units potentially affected
The defect: Keystone RV Company (Keystone) is recalling certain model year 2015-2016 Keystone Sprinter, Springdale, Bullet, Cougar, Hideout, and Passport trailers and 2015-2016 Dutchmen Aspen, Coleman, Denali, Razorback, Rubicon, and Voltage trailers. For a full list of the specific models and floor plans affected, see RCLRPT-15V207-4161.PDF under “Associated Documents.” In the affected trailers, the studs that are used to attach the wheels to the axle hubs may break.
The risk: If the wheel studs break, the wheel could detach from the vehicle, increasing the risk of a crash.
The remedy: Keystone will notify owners, and dealers will replace the wheel hubs, free of charge. The recall began on June 29, 2015. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 15-230.
Keystone RV CompanyManufacturer number 15-230View on NHTSA.gov
14V549000

EQUIPMENT:ELECTRICAL

Sep 10, 2014
198 units potentially affected
The defect: Keystone RV Company (Keystone) is recalling certain model year 2014-2015 Hideout 308BHDS fifth wheel trailers manufactured October 2, 2013, to August 8, 2014. The affected trailers may have been built with a 120V outlet in the exterior kitchen that is not part of the GFCI protected circuit.
The risk: An outlet that is not part of the GFCI protected circuit has an increased risk of providing an electrical shock if an electrical fault exists in an appliance plugged into the receptacle.
The remedy: Keystone has notified owners, and dealers will verify that the outside kitchen outlet is on a GFCI circuit, replacing it as necessary, free of charge. The recall began on September 15, 2014. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 14-216.
Keystone RV CompanyManufacturer number 14-216View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

No owner complaints recorded for this model year

Either none have been filed with NHTSA, or this vehicle is too new for reports to have accumulated.

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

14-215

SUSPENSION

THIS OWNER NOTIFICATION 14-215 INVOLVES UNITS WITH THE OCTAGON CORRECT TRACK CAM PLATE MANUFACTURED OUT OF SPECIFICATION. IF THE HANGER HAS THE DEFECT PART AND THE INVOLVED COMPONENT HAS BEEN ADJUSTED FROM THE ORIGINAL MANUFACTURING SETTING, IT MAY ALLOW EXCESSIVE SUSPENSION MOVEMENT POSSIBLY CAUSING ABNORMAL WEAR OF THE SUSPENSION COMPONENTS OR TIRES. THE COMPONENT, AS INSTALLED AND NOT HAVING BEEN ADJUSTED, POSES NO SAFETY PROBLEM AND SHOULD BE INSPECTED FOR THE CONDITION AND REPLACED ALLOWING ADJUSTMENT IN THE FUTURE SHOULD IT BE REQUIRED.

14-215

EQUIPMENT

THIS COMMUNICATION IS INFORMING DEALERSHIP SERVICE DEPARTMENTS OF OWNER NOTIFICATION 14-215 FOR THE OCTAGON CORRECT TRACK CAM PLATE MANUFACTURED OUT OF SPECIFICATION.

14-215

EQUIPMENT

THIS COMMUNICATION IS THE OWNER NOTIFICATION 14-215 FOR THE OCTAGON CORRECT TRACK CAM PLATE MANUFACTURED OUT OF SPECIFICATION.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Keystone Hideout by model year
YearComplaintsRecallsInvestigationsIssue Index
2026010—
2025010—
2024120—
2023000—
2022120—
2021310—
2020250—
2019140—
2018230—
2017010—
2016020—
2015Viewing030—
2014140—
2013020—
2012110—
2011020—
2010010—
2009010—
2008020—
2007020—
2006010—
2005010—
2004020—
2003020—
2002020—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.