2021 Keystone Hideout Problems
Owner-reported complaints filed with NHTSA, grouped by component
Data refreshed
What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 2021 Keystone Hideout, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Body & structure133.3%
- Brakes133.3%
- Other / unspecified133.3%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Body & structure
Reports naming the vehicle structure, frame, body panels, doors, hood and trim.
From owner reports, verbatim
Outside wall cracking at bedroom slide lower front driver side. Had a small Crack at slide in fiberglass,I drilled and epoxies it. Crack continued to grow. Have contacted Bish's RV Kalispell MT. I have an appointment for drop off on 12/27/2023. I will be contacting Keystone also. Not sure of the cause but am deeply concerned about the frame
Too few reports in this category for a page of its own — they appear in the full complaint list.
Brakes
Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.
From owner reports, verbatim
PURCHASED THE TRAILER ON 9/25/20 AND WHEN I GOT IT HOME I WAS CHECKING EQUIPMENT AND NOTICED THE PASSENGER SIDE BRAKE WAS NOT WIRED TO ACUATE THE BRAKE. ONLY THE DRIVERS SIDE IS WIRED. I NOTICED IT WAS DIFFICULT TO STOP, AS IF THE TRAILER WAS PUSHING THE TRUCK. I HAVE CONTACTED KEYSTONE VIA EMAIL TO REPORT THIS POSSIBLE SAFETY OVERSIGHT TO THEM. I WAS NOT INVOLVED IN ANY ACCIDENT.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Other / unspecified
Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.
From owner reports, verbatim
2021 KEYSTONE HIDEOUT. CONSUMER WRITES SEEKING REIMBURSEMENTS FOR REPAIRS MADE TO VEHICLE. THE CONSUMER STATED THE VEHICLE EXPERIENCED MULTIPLE FAILURES. THE VEHICLE LOST THE THE AIR CONDITONER COVER WHILE BEING DRIVEN. IT WAS MONTHS BEFORE THE AIR CONDITION COULD BE REPAIRED DO TO PARTS BEING UNAVAILABLE. THE PASSENGER SIDE BEARING BEGAN TO SQUEAL AND SMOKE WHILE DRIVING. THE SIDE BEARINGS FAILED TWICE. IT WAS MONTHS BEFORE THE BRAKES COULD BE REPAIRED. THE MANUFACTURER ASSISTED WITH THIS REPAIR. THE REAR EXHAUST FAN FAILED AND WAS REPAIRED. THE SLIDE OUT WOULD NOT CLOSE PROPERLY DUE TO IMPROPER SEALING. THE METAL SUPPORT FOR THE SPARE SPLIT IN HALF. UPON THE SECOND FAILURE OF THE WHEEL BEARINGS, PARTS WERE UNABLE TO BE LOCATED TO REPAIR THE VEHICLE. THE CONSUMER TRAVELED HOME WITH NO BRAKES WHERE THE VEHICLE AWAITED REPAIRS. ALSO, DURING THE TRAVEL THE TIRE WENT FLAT.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .