2007 Keystone Outback Owner Complaints

TL* THE CONTACT OWNS A 2007 KEYSTONE OUTBACK BEING HAULED BY A 2007 NISSAN TITAN. THE CONTACT NOTICED A STRONG ODOR OF CHEMICALS AND A BURNING ODOR INSIDE THE TRAILER. THE CONTACT WAS ABLE TO OPEN THE COVER AND OBSERVED FLAMES ASSOCIATED WITH THE REFRIGERATOR. THE CONTACT WAS ABLE TO EXTINGUISH THE FLAMES WITH A FIRE EXTINGUISHER. THE TRAVEL TRAILER WAS PARKED WITH AN EXCESS OF STRONG TOXIC FUMES FROM THE REFRIGERATOR DUE TO THE FAILURE. THE CONTACT WAS NOT NOTIFIED OF NHTSA CAMPAIGN NUMBER: 08V325000 (EQUIPMENT) AND WAS TO CHECK WITH THE MANUFACTURER TO DETERMINE IF THEY MAY BE ABLE TO PROVIDE A REMEDY. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS NOT APPLICABLE.

NHTSA ID

10899839

Incident

Jul 1, 2016

BLOW OUT OF FRONT RIGHT TIRE ON CAMPER RESULTING IN RIPPING APART THE UNDER SIDE. (INSOLATION; WIRING; GAS LINES AND FLOORING) SEVERAL FEET OF FIBERGLASS AND ALUMINUM SIDING BLOWN APART. TREAD ON TIRE WAS TOTALLY SEPARATED CAUSING THE DAMAGE. TIRES MOUNTED FEB 2014 AND HAVE APPROXIMATELY 1200 MILES ON THEM TIRES MENTIONED HERE: BCT JK 42 ST 225/75 R 15 HI - RUN. TIRES WERE PROPERLY INFLATED. THERE WAS NO ROAD DEBRIS AND DRY. *TR

NHTSA ID

10712081

Incident

Apr 19, 2015

TL*THE CONTACT OWNS A 2007 KEYSTONE OUTBACK TRAVEL TRAILER. THE VEHICLE HAS CARLISLE USA TRAIL LRF TIRES, SIZE 225/75/D15 (NA). WHILE DRIVING 65 MPH, THE CONTACT NOTICED ANOTHER MOTORIST POINTING AT HIS TRAILER. HE PULLED OVER AND DISCOVERED THAT THE FRONT PASSENGER TIRE HAD TREAD SEPARATION. THE FAILURE DAMAGED THE UNDERCARRIAGE OF THE TRAILER, CRACKED THE LP GAS LINE, AND DESTROYED THE FENDER. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 5,000.

NHTSA ID

10275647

Incident

Jun 1, 2009

Mileage

5,000 mi

TL*THE CONTACT OWNS A 2007 KEYSTONE OUTBACK. WHILE DRIVING APPROXIMATELY 45 MPH ON NORMAL ROAD CONDITIONS, THE VEHICLE SWERVED ALL OVER THE ROAD WITHOUT WARNING. AN INDEPENDENT MECHANIC STATED THAT THE VEHICLE WAS EQUIPPED WITH INADEQUATE COMPONENTS. THE COMPONENTS CONSISTED OF THE RIMS, AXLES, BRAKES, AND TIRES. THE TRAILER WEIGHT RATING AND REAR AXLE WEIGHT WERE NOT PERMISSIBLE TO THE RECOMMENDED STANDARDS. THE TRAILER IS IN THE PROCESS OF BEING REPAIRED. THE VIN AND MILEAGES WERE UNAVAILABLE.

NHTSA ID

10256867

Incident

Jun 12, 2007

DOMETIC RV REFRIGERATOR RECALL 08E-032 I CAN NOT GET DOMETIC TO GIVE THE NAME OF A DEALER WHO WILL DO THIS RECALL. AS THIS IS A FIRE HAZARD RECALL, I AM CONCERNED. THE DEALERS ON THEIR WEBSITE IN MY AREA WILL NOT DO IT. I HAVE CALLED 4 OF THE DEALERS LISTED IN THIS AREA, AND NONE WILL DO THE RECALL WORK. I HAVE ALSO CALLED THE DOMETIC HOTLINE TO GET INFORMATION AS TO WHERE TO GET THE WORK DONE. THEY WERE GOING TO CALL ME BACK WITH A LOCATION. I HAVE YET TO HEAR FROM THEM. I GAVE THEM MY MAILING ADDRESS, PHONE NUMBER, AND E-MAIL ADDRESS, SO THEY HAVE A WAY TO CONTACT ME. QUITE FRANKLY, FORM WHAT SOME OF THE DEALERS TOLD ME, THEY ARE NOT DOING THE WORK BECAUSE DOMETIC WILL NOT PAY THEN ENOUGH TIME TO DO IT. PLEASE ADVISE ME WHERE TO GO FROM HERE, AS I AM AT A DEAD END WITH DOMETIC. THANK YOU, GLENN BURTON *TR

NHTSA ID

10243387

Incident

Sep 23, 2008

TIRES ARE ON A 2007 KEYSTONE TRAVEL TRAILER. AFTER 6 MONTHS AND 500 MILES THE SIDEWALLS ON THE TIRES WERE CRACKING. IT IS NOW 1.5 YEARS, AND A TOTAL OF 600 MILES AND THE CRACKING IS SEVERE, AND THE TIRES ARE SHOWING SEPARATION WHERE THE NAMEBRAND AND SIZE ARE STAMPED. IN OUTBACK FORUM ONLINE, MANY PEOPLE ARE EXPERIENCING THE SAME PROBLEMS, INCLUDING TIRE FAILURE AND BLOWOUTS. THE KEYSTONE DEALERS GIVE YOU A NUMBER TO CALL, THE DISTRIBUTOR TIRECO. THEY OFFER REPLACEMENTS IF YOU COMPLAIN WITHOUT HESITATION. BUT THE PRODUCT HAS NOT BEEN RECALLED. THE CONSUMER STILL HAS TO PAY FOR THE MOUNTING AND BALANCING. THEY ALL KNOW THESE TIRES ARE BAD, BUT NO ONE WILL ISSUE A RECALL. WHY?? PLEASE INVESTIGATE BEFORE SOMEONE IS HURT OR KILLED. I HAVE LODGED A COMPLAINT WITH KEYSTONE RV AND TIRECO (800-937-9433). THEY ARE MILESTAR TIRES. I DON'T KNOW THE MAKER AS THE DISTRIBUTOR WON'T TELL ME. *TR

NHTSA ID

10239702

Incident

Aug 25, 2008

Mileage

600 mi

PURCHASED A NEW 2007 OUTBACK BY KEYSTONE TRAVEL TRAILER IN APRIL 2007. WHEN THE TRAILER WAS TAKEN OUT OF STORAGE THIS SPRING, ALL FOUR TIRES WERE VERY BADLY CRACKED TO THE POINT OF SERIOUS HAZARD IF USED ON THE ROAD. TIRES WERE MANUFACTURED IN 2007 AND LESS THAN 1,000 MILES ON THEM. I HAVE TAKEN PICTURES OF THE TIRES AND CAN MAIL THEM TO YOU. *TR

NHTSA ID

10229042

Incident

May 1, 2008

Mileage

1,000 mi

MY WIFE WAS TRAVELING WESTBOUND ON I-70 THROUGH DENVER AT 55MPH, AND I WAS FOLLOWING BEHIND HER. ONE OF THE MILESTAR TRAILER TIRES - ST205/75D-14 STARTED SMOKING AND IMMEDIATELY EXPLODED. THESE TIRES ARE ON OUR 2007 KEYSTONE OUTBACK CAMPING TRAILER (21'). DOT 5YKC TCI 4906,DOT 5YKC TCI 3306, DOT 5YKC TCI 2906 *TR

NHTSA ID

10200972

Incident

Aug 26, 2007