RoadVitals

2007 Keystone Outback

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
8
Latest Aug 31, 2016
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
3
Latest Nov 22, 2017
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
1

Overview

Our database contains 8 NHTSA owner-reported complaints for the 2007 Keystone Outback, most frequently naming the tires & wheels, other / unspecified and brakes categories. 3 safety recalls have been issued covering this model year.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Tires & wheels650.0%
  • Other / unspecified325.0%
  • Brakes18.3%
  • Electrical18.3%
  • Suspension18.3%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

3 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
17V755000

EQUIPMENT

Nov 22, 2017
1,205,997 units potentially affected
The defect: Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
The risk: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
The remedy: Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Keystone's number for this recall is 17-307.
Keystone RV CompanyManufacturer number 17-307View on NHTSA.gov
08V325000

EQUIPMENT:RECREATIONAL VEHICLE/TRAILER

Jul 17, 2008
161,250 units potentially affected
The defect: KEYSTONE IS RECALLING 161,250 MY 2004-2007 FIFTH WHEEL AND TRAVEL TRAILERS EQUIPPED WITH A TWO-DOOR REFRIGERATOR MANUFACTURED BY THE DOMETIC CORPORATION. THE REFRIGERATOR MAY HAVE A DEFECT IN THE BOILER TUBE. PRESSURIZED COOLANT SOLUTION COULD BE RELEASED INTO AN AREA WHERE AN IGNITION SOURCE (GAS FLAME) IS PRESENT.
The risk: IF THIS SOLUTION IS EXPOSED TO AN IGNITION SOURCE UNDER CERTAIN SPECIFIC CIRCUMSTANCES, IT CAN RESULT IN A VEHICLE FIRE.
The remedy: KEYSTONE IS WORKING WITH DOMETIC TO REPAIR THESE REFRIGERATORS (PLEASE SEE 08E032). DOMETIC WILL REPAIR THESE REFRIGERATORS BY INSTALLING A SECONDARY BURN HOUSING, A THERMAL FUSE, AND A MELT FUSE FREE OF CHARGE. DOMETIC HAS RETAINED STERICYCLE INC. TO MANAGE THIS CAMPAIGN. STERICYCLE WILL ASSIST THE OWNER IN LOCATING DEALERSHIPS OR SERVICE CENTERS AND WILL PROVIDE ASSISTANCE WITH SCHEDULING OF APPOINTMENTS. OWNERS MAY CONTACT DOMETIC/STERICYCLE AT 1-888-446-5157 OR KEYSTONE AT 1-866-425-4369.
KEYSTONE RV COMPANYManufacturer number 08-111View on NHTSA.gov
06V230000

TRAILER HITCHES

Jun 28, 2006
27 units potentially affected
The defect: ON CERTAIN TRAVEL TRAILERS EQUIPPED WITH TEKONSHA EMERGENCY BRAKE BREAKAWAY SWITCHES SOLD BY CEQUENT, AN ELECTRICAL SWITCHING COMPONENT MAY CAUSE THE BREAKAWAY DEVICE TO FAIL OR TO OPERATE IMPROPERLY.
The risk: IN THE CASE OF A SEPARATION OF THE TRAILER FROM THE TOWING VEHICLE, A FAILURE OF THE BREAKAWAY SWITCH MAY PREVENT THE TRAILER BRAKES FROM ACTIVATING POSSIBLY RESULTING IN A VEHICLE CRASH.
The remedy: DEALERS WILL REPLACE THE BREAKAWAY SWITCHES FREE OF CHARGE. THESE TRAILERS ARE STILL LOCATED AT THE KEYSTONE RV MANUFACTURING FACILITY OR IN THE POSSESSION OF DEALERS.
KEYSTONE RV COMPANYManufacturer number 06-070View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Electrical
Filed Aug 31, 2016
Fire reported

TL* THE CONTACT OWNS A 2007 KEYSTONE OUTBACK BEING HAULED BY A 2007 NISSAN TITAN. THE CONTACT NOTICED A STRONG ODOR OF CHEMICALS AND A BURNING ODOR INSIDE THE TRAILER. THE CONTACT WAS ABLE TO OPEN THE COVER AND OBSERVED FLAMES ASSOCIATED WITH THE REFRIGERATOR. THE CONTACT WAS ABLE TO EXTINGUISH THE FLAMES WITH A FIRE EXTINGUISHER. THE TRAVEL TRAILER WAS PARKED WITH AN EXCESS OF STRONG TOXIC FUMES FROM THE REFRIGERATOR DUE TO THE FAILURE. THE CONTACT WAS NOT NOTIFIED OF NHTSA CAMPAIGN NUMBER: 08V325000 (EQUIPMENT) AND WAS TO CHECK WITH THE MANUFACTURER TO DETERMINE IF THEY MAY BE ABLE TO PROVIDE A REMEDY. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS NOT APPLICABLE.

NHTSA ID
10899839
Incident
Jul 1, 2016
Other / unspecifiedTires & wheels
Filed Apr 21, 2015

BLOW OUT OF FRONT RIGHT TIRE ON CAMPER RESULTING IN RIPPING APART THE UNDER SIDE. (INSOLATION; WIRING; GAS LINES AND FLOORING) SEVERAL FEET OF FIBERGLASS AND ALUMINUM SIDING BLOWN APART. TREAD ON TIRE WAS TOTALLY SEPARATED CAUSING THE DAMAGE. TIRES MOUNTED FEB 2014 AND HAVE APPROXIMATELY 1200 MILES ON THEM TIRES MENTIONED HERE: BCT JK 42 ST 225/75 R 15 HI - RUN. TIRES WERE PROPERLY INFLATED. THERE WAS NO ROAD DEBRIS AND DRY. *TR

NHTSA ID
10712081
Incident
Apr 19, 2015
Tires & wheels
Filed Jul 2, 2009

TL*THE CONTACT OWNS A 2007 KEYSTONE OUTBACK TRAVEL TRAILER. THE VEHICLE HAS CARLISLE USA TRAIL LRF TIRES, SIZE 225/75/D15 (NA). WHILE DRIVING 65 MPH, THE CONTACT NOTICED ANOTHER MOTORIST POINTING AT HIS TRAILER. HE PULLED OVER AND DISCOVERED THAT THE FRONT PASSENGER TIRE HAD TREAD SEPARATION. THE FAILURE DAMAGED THE UNDERCARRIAGE OF THE TRAILER, CRACKED THE LP GAS LINE, AND DESTROYED THE FENDER. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 5,000.

NHTSA ID
10275647
Incident
Jun 1, 2009
Mileage
5,000 mi
BrakesOther / unspecifiedSuspension+1 more
Filed Jan 29, 2009

TL*THE CONTACT OWNS A 2007 KEYSTONE OUTBACK. WHILE DRIVING APPROXIMATELY 45 MPH ON NORMAL ROAD CONDITIONS, THE VEHICLE SWERVED ALL OVER THE ROAD WITHOUT WARNING. AN INDEPENDENT MECHANIC STATED THAT THE VEHICLE WAS EQUIPPED WITH INADEQUATE COMPONENTS. THE COMPONENTS CONSISTED OF THE RIMS, AXLES, BRAKES, AND TIRES. THE TRAILER WEIGHT RATING AND REAR AXLE WEIGHT WERE NOT PERMISSIBLE TO THE RECOMMENDED STANDARDS. THE TRAILER IS IN THE PROCESS OF BEING REPAIRED. THE VIN AND MILEAGES WERE UNAVAILABLE.

NHTSA ID
10256867
Incident
Jun 12, 2007
Other / unspecified
Filed Sep 25, 2008

DOMETIC RV REFRIGERATOR RECALL 08E-032 I CAN NOT GET DOMETIC TO GIVE THE NAME OF A DEALER WHO WILL DO THIS RECALL. AS THIS IS A FIRE HAZARD RECALL, I AM CONCERNED. THE DEALERS ON THEIR WEBSITE IN MY AREA WILL NOT DO IT. I HAVE CALLED 4 OF THE DEALERS LISTED IN THIS AREA, AND NONE WILL DO THE RECALL WORK. I HAVE ALSO CALLED THE DOMETIC HOTLINE TO GET INFORMATION AS TO WHERE TO GET THE WORK DONE. THEY WERE GOING TO CALL ME BACK WITH A LOCATION. I HAVE YET TO HEAR FROM THEM. I GAVE THEM MY MAILING ADDRESS, PHONE NUMBER, AND E-MAIL ADDRESS, SO THEY HAVE A WAY TO CONTACT ME. QUITE FRANKLY, FORM WHAT SOME OF THE DEALERS TOLD ME, THEY ARE NOT DOING THE WORK BECAUSE DOMETIC WILL NOT PAY THEN ENOUGH TIME TO DO IT. PLEASE ADVISE ME WHERE TO GO FROM HERE, AS I AM AT A DEAD END WITH DOMETIC. THANK YOU, GLENN BURTON *TR

NHTSA ID
10243387
Incident
Sep 23, 2008
Tires & wheels
Filed Aug 25, 2008

TIRES ARE ON A 2007 KEYSTONE TRAVEL TRAILER. AFTER 6 MONTHS AND 500 MILES THE SIDEWALLS ON THE TIRES WERE CRACKING. IT IS NOW 1.5 YEARS, AND A TOTAL OF 600 MILES AND THE CRACKING IS SEVERE, AND THE TIRES ARE SHOWING SEPARATION WHERE THE NAMEBRAND AND SIZE ARE STAMPED. IN OUTBACK FORUM ONLINE, MANY PEOPLE ARE EXPERIENCING THE SAME PROBLEMS, INCLUDING TIRE FAILURE AND BLOWOUTS. THE KEYSTONE DEALERS GIVE YOU A NUMBER TO CALL, THE DISTRIBUTOR TIRECO. THEY OFFER REPLACEMENTS IF YOU COMPLAIN WITHOUT HESITATION. BUT THE PRODUCT HAS NOT BEEN RECALLED. THE CONSUMER STILL HAS TO PAY FOR THE MOUNTING AND BALANCING. THEY ALL KNOW THESE TIRES ARE BAD, BUT NO ONE WILL ISSUE A RECALL. WHY?? PLEASE INVESTIGATE BEFORE SOMEONE IS HURT OR KILLED. I HAVE LODGED A COMPLAINT WITH KEYSTONE RV AND TIRECO (800-937-9433). THEY ARE MILESTAR TIRES. I DON'T KNOW THE MAKER AS THE DISTRIBUTOR WON'T TELL ME. *TR

NHTSA ID
10239702
Incident
Aug 25, 2008
Mileage
600 mi
Tires & wheels
Filed May 27, 2008

PURCHASED A NEW 2007 OUTBACK BY KEYSTONE TRAVEL TRAILER IN APRIL 2007. WHEN THE TRAILER WAS TAKEN OUT OF STORAGE THIS SPRING, ALL FOUR TIRES WERE VERY BADLY CRACKED TO THE POINT OF SERIOUS HAZARD IF USED ON THE ROAD. TIRES WERE MANUFACTURED IN 2007 AND LESS THAN 1,000 MILES ON THEM. I HAVE TAKEN PICTURES OF THE TIRES AND CAN MAIL THEM TO YOU. *TR

NHTSA ID
10229042
Incident
May 1, 2008
Mileage
1,000 mi
Tires & wheels
Filed Aug 28, 2007

MY WIFE WAS TRAVELING WESTBOUND ON I-70 THROUGH DENVER AT 55MPH, AND I WAS FOLLOWING BEHIND HER. ONE OF THE MILESTAR TRAILER TIRES - ST205/75D-14 STARTED SMOKING AND IMMEDIATELY EXPLODED. THESE TIRES ARE ON OUR 2007 KEYSTONE OUTBACK CAMPING TRAILER (21'). DOT 5YKC TCI 4906,DOT 5YKC TCI 3306, DOT 5YKC TCI 2906 *TR

NHTSA ID
10200972
Incident
Aug 26, 2007

Compare model years

Complaint and recall counts across every year of this model

Keystone Outback by model year
YearComplaintsRecallsInvestigationsIssue Index
2026000—
2025010—
2024010—
2023100—
2022230—
2021120—
2020010—
2019120—
2018010—
2017430—
2016230—
2015020—
2014220—
2013230—
2012010—
2011440—
2010230—
2009110—
2008010—
2007Viewing830—
2006320—
2005520—
2004321—
2003322—
2002210—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.