RoadVitals

2022 Keystone Outback

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
2
Latest Sep 12, 2023
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
3
Latest Aug 9, 2022
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 2 NHTSA owner-reported complaints for the 2022 Keystone Outback, most frequently naming the other / unspecified and body & structure categories. 3 safety recalls have been issued covering this model year; and 1 manufacturer communication is on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Other / unspecified266.7%
  • Body & structure133.3%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

3 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
22V604000

EQUIPMENT:RECREATIONAL VEHICLE/TRAILER

Aug 9, 2022
20,610 units potentially affected
The defect: Keystone RV Company (Keystone) is recalling certain 2022 Dutchmen Aspen Trail, Coleman, Colorado, Voltage, Yukon, Keystone Carbon, Cougar, Hideout, Montana, Outback, Passport, Raptor, Retreat, Springdale, Sprinter and 2022-2023 Keystone Bullet travel trailers. The electric retractable awning has a welded seam on the fabric that may separate, potentially allowing the awning to drop beyond normal operation.
The risk: An awning that drops or extends beyond normal operation can increase the risk of injury.
The remedy: Dealers will repair or replace the awning fabric, free of charge. Owner notification letters were mailed September 16, 2022. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 22-434.
Keystone RV CompanyManufacturer number 22-434View on NHTSA.gov
22V195000

EQUIPMENT:RECREATIONAL VEHICLE/TRAILER; TRAILER HITCHES

Mar 28, 2022
1,155 units potentially affected
The defect: Keystone RV Company (Keystone) is recalling certain 2022 Bullet, Outback, and Passport travel trailers. The coupler hitch may have been welded improperly, which can cause the trailer to separate from the tow vehicle.
The risk: Trailer separation from a tow vehicle can increase the risk of a crash or injury.
The remedy: Dealers will inspect the welds, and replace the coupler if necessary, free of charge. Owner notification letters were mailed May 3, 2022. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 22-427.
Keystone RV CompanyManufacturer number 22-427View on NHTSA.gov
22V144000

ELECTRICAL SYSTEM; EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:120/240 VAC ELECTRICAL SYSTEM:WIRING

Mar 11, 2022
39,240 units potentially affected
The defect: Keystone RV Company (Keystone) is recalling certain 2022 Keystone Arcadia, Carbon, Alpine, Avalanche, Cougar, Fuzion, High Country Montana, Hideout, Impact, Montana, Outback, Passport, Raptor, Springdale, and 2021-2022 Sprinter and Bullet fifth wheel and travel trailers. The solar controller may be incorrectly wired, causing certain components and safety alarms, such as carbon monoxide and propane gas detectors, to become inoperable.
The risk: Inoperable safety alarms increase the risk of injury.
The remedy: Dealers will inspect voltage readings and correct the wiring as necessary, free of charge. Owner notification letters were mailed May 2, 2022. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 22-423.
Keystone RV CompanyManufacturer number 22-423View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Other / unspecified
Filed Sep 12, 2023

One of my trailer wheels broke apart launching shrapnel through the RV floor into the other tire on the same side

NHTSA ID
11544162
Incident
Sep 10, 2023
Body & structureOther / unspecified
Filed Jun 14, 2023

The contact owns a 2022 Keystone Outback RV. The contact stated that the awning on the front passenger’s side had separated from the RV. The dealer was contacted and stated that the failure was not under recall and the repair would not be covered under warranty. The manufacturer was not contacted. The failure mileage was 80.

NHTSA ID
11527028
Incident
Mar 14, 2023
Mileage
80 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

KSB-260417

This process describes the repair of the Exact-Slide G5.5 motors in the event a motor fails due to gearbox failure or sprocket deflection.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Keystone Outback by model year
YearComplaintsRecallsInvestigationsIssue Index
2026000—
2025010—
2024010—
2023100—
2022Viewing230—
2021120—
2020010—
2019120—
2018010—
2017430—
2016230—
2015020—
2014220—
2013230—
2012010—
2011440—
2010230—
2009110—
2008010—
2007830—
2006320—
2005520—
2004321—
2003322—
2002210—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.