RoadVitals

2022 Keystone Passport Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
2
Latest Jun 23, 2025
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since Apr 17, 2022

What this page shows

Our database holds 2 NHTSA owner-reported complaints for the 2022 Keystone Passport. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–2 of 2

Body & structureOther / unspecified
Filed Jun 23, 2025

What component or system failed or malfunctioned, and is it available for inspection upon request? The bolts attaching the lower cable pulleys for the living room slide shear off. The damaged components are still in the wall of my camper. How was your safety or the safety of others put at risk? If they had broken going down the road during the next right hand turn the slide could come out unexpectedly causing collision or roll over of the travel trailer. Has the problem been reproduced or confirmed by a dealer or independent service center? The travel trailer has been repaired on two separate occasions by the authorized selling dealership. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? I called the manufacturer to alert them of this issue and they were not interested. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? There were no warning signs the pulleys will just burst off the walls. My travel trailer has only been used 6 times since being purchased new.

NHTSA ID
11668672
Incident
Jun 7, 2025
BrakesOther / unspecified
Filed Apr 17, 2022

There are 4 bolts that hold the backing plate to the axle. All 4 were missing from one of the wheels. The brakes of that wheel were over heating to the point of billowing out smoke. We called the dealer and the tech thought a stuck brake. Told me how to cut the wires for just that wheel. Trailer was dropped off at the dealer for repair and is available to view. I also took two photos. I feel as though there was a risk of our wheel falling off, potentially causing us to roll the trailer or the wheel hitting someone else.

NHTSA ID
11461086
Incident
Apr 16, 2022

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Data sources

Data on this page last refreshed .