RoadVitals

2014 Keystone Raptor Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1
Latest Aug 16, 2016
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since Aug 16, 2016

What this page shows

Our database holds 1 NHTSA owner-reported complaint for the 2014 Keystone Raptor. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–1 of 1

Body & structure
Filed Aug 16, 2016

WHILE DRIVING WITH OUR FIFTH WHEEL ATTACHED TO OUR TRUCK IN COLORADO ON OUR WAY TO MONTANA, WE HAD TO AVOID A MASSIVE SNOW STORM IN WYOMING THAT CLOSED I-25 AT THE COLORADO BORDER. WE DROVE EAST ON I-76 AND THEN CUT NORTH ONTO MAJOR US HIGHWAYS TO RAPID CITY, SD. DURING THAT TRIP, WE ENCOUNTERED UNUSUAL, SUSTAINED PERIODS OF HIGH WINDS WITH GUSTS AT 50 MPH PER THE NATIONAL WEATHER SERVICE. UNKNOWN TO US AT SOME POINT DURING THAT DRIVE, PART OF OUR ROOF RIPPED OFF. WE DO NOT KNOW IF THE LOSS OF PART OF OUR ROOF CAUSED ANY SAFETY ISSUES OR HAZARDS TO OTHER MOTORISTS. THE ATTACHMENTS TELL THE WHOLE STORY REGARDING THE ROOF ISSUE. START WITH THE EMAIL TO KEYSTONE AND SEE THE COMBINED SUPPORTING DOCUMENTS THAT WERE ATTACHED TO THAT EMAIL REGARDING WORK DONE AT THE PURCHASING RV DEALERSHIP UNDER WARRANTY IN OCT 2014 WHICH DID NOT FIX THE ROOF LEAK, EMAILS I SENT TO FAMILY THAT MENTIONED THE CONTINUED ISSUE AND THEN THE INVOICE FOR THE REPLACEMENT OF THE ROOF IN MAY 2016. I'VE ALSO ATTACHED THE DENIAL FROM KEYSTONE OF OUR WARRANTY CLAIM AS WELL AS THE DENIAL OF OUR INSURANCE CLAIM FROM PROGRESSIVE. APPARENTLY, ROOF ISSUES ARE WELL DOCUMENTED ON KEYSTONE PRODUCTS; HOWEVER, THEY ARE DENYING BEING NOTIFIED IN 2014 THAT WE HAD A PROBLEM WITH THE ROOF LEAKING, WHICH IS THE REASON FOR DENYING OUR CLAIM.

NHTSA ID
10896390
Incident
Apr 26, 2016
Mileage
35,000 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Data sources

Data on this page last refreshed .