RoadVitals

2014 Keystone Raptor Problems

Owner-reported complaints filed with NHTSA, grouped by component

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
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Latest Aug 16, 2016
Components namedHow many of our component categories appear on at least one report for this model year. One report can name several.
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Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
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What this page shows

Everything below is an owner-reported complaint submitted to NHTSA about the 2014 Keystone Raptor, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Reports by component

Ranked by how many owner reports name each component category

  • Body & structure1100.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Each component in detail

What the reports in each category say, in the owners' own words

Body & structure

Reports naming the vehicle structure, frame, body panels, doors, hood and trim.

1
report

From owner reports, verbatim

WHILE DRIVING WITH OUR FIFTH WHEEL ATTACHED TO OUR TRUCK IN COLORADO ON OUR WAY TO MONTANA, WE HAD TO AVOID A MASSIVE SNOW STORM IN WYOMING THAT CLOSED I-25 AT THE COLORADO BORDER. WE DROVE EAST ON I-76 AND THEN CUT NORTH ONTO MAJOR US HIGHWAYS TO RAPID CITY, SD. DURING THAT TRIP, WE ENCOUNTERED UNUSUAL, SUSTAINED PERIODS OF HIGH WINDS WITH GUSTS AT 50 MPH PER THE NATIONAL WEATHER SERVICE. UNKNOWN TO US AT SOME POINT DURING THAT DRIVE, PART OF OUR ROOF RIPPED OFF. WE DO NOT KNOW IF THE LOSS OF PART OF OUR ROOF CAUSED ANY SAFETY ISSUES OR HAZARDS TO OTHER MOTORISTS. THE ATTACHMENTS TELL THE WHOLE STORY REGARDING THE ROOF ISSUE. START WITH THE EMAIL TO KEYSTONE AND SEE THE COMBINED SUPPORTING DOCUMENTS THAT WERE ATTACHED TO THAT EMAIL REGARDING WORK DONE AT THE PURCHASING RV DEALERSHIP UNDER WARRANTY IN OCT 2014 WHICH DID NOT FIX THE ROOF LEAK, EMAILS I SENT TO FAMILY THAT MENTIONED THE CONTINUED ISSUE AND THEN THE INVOICE FOR THE REPLACEMENT OF THE ROOF IN MAY 2016. I'VE ALSO ATTACHED THE DENIAL FROM KEYSTONE OF OUR WARRANTY CLAIM AS WELL AS THE DENIAL OF OUR INSURANCE CLAIM FROM PROGRESSIVE. APPARENTLY, ROOF ISSUES ARE WELL DOCUMENTED ON KEYSTONE PRODUCTS; HOWEVER, THEY ARE DENYING BEING NOTIFIED IN 2014 THAT WE HAD A PROBLEM WITH THE ROOF LEAKING, WHICH IS THE REASON FOR DENYING OUR CLAIM.

NHTSA ID 10896390 · filed Aug 16, 2016

Too few reports in this category for a page of its own — they appear in the full complaint list.

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .