RoadVitals

2002 Keystone Springdale Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
6
Latest Apr 7, 2010
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since Aug 12, 2002

What this page shows

Our database holds 6 NHTSA owner-reported complaints for the 2002 Keystone Springdale. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–6 of 6

Suspension
Filed Apr 7, 2010

TL*THE CONTACT OWNS A 2002 KEYSTONE SPRINGDALE TRAILER. THE CONTACT WAS DRIVING APPROXIMATELY 60 MPH AND THE REAR DRIVER SIDE TIRE EXPLODED. THE VEHICLE WAS DRIVEN TO THE SIDE OF THE ROAD. THE TIRE WAS REPLACED WITH A SPARE TIRE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THEY STATED THE SLIDE BAR UNDER THE VEHICLE WAS POSITIONED EXTREMELY CLOSE TO THE TIRE. THE VEHICLE HAD NOT BEEN REPAIRED WHEN THE COMPLAINT WAS FILED. THE FAILURE MILEAGE WAS UNAVAILABLE.

NHTSA ID
10324275
Incident
Mar 26, 2010
Other / unspecified
Filed Aug 19, 2008

TL*THE CONTACT OWNS A 2002 KEYSTONE SPRINGDALE. THE VEHICLE HAS A DOMETIC REFRIGERATOR, MODEL RM2652. THE CONTACT RECEIVED A RECALL NOTICE FOR HER DOMETIC REFRIGERATOR, BUT DID NOT CALL THE MANUFACTURER AT THAT TIME. WEEKS LATER, SHE WENT INTO HER VEHICLE AND NOTICED THAT EVERYTHING IN THE REFRIGERATOR HAD BEEN RUINED; HOWEVER, THERE WAS NO LEAK. SHE CALLED A FEW RV SERVICE DEPARTMENTS IN HER AREA AND WAS INFORMED THAT THERE WAS A RECALL. THE CONTACT FOUND THE RECALL NOTICE SHE RECEIVED EARLIER AND CALLED DOMETIC. DOMETIC STATED THAT THEY WOULD NOT BE ABLE TO REPLACE OR REPAIR THE REFRIGERATOR BECAUSE THEY WERE CURRENTLY ONLY INSTALLING THE FIRE PREVENTION KITS. THE CONTACT BELIEVES THAT THE FAILURE WAS DUE TO A MANUFACTURER DEFECT AND THEY SHOULD BE RESPONSIBLE FOR THE REPAIR. THE PART NUMBER AND RECALL NUMBER WERE UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 60. UPDATED 11/17/08 *BF UPDATED 11/18/08. *JB

NHTSA ID
10238882
Incident
Aug 15, 2008
Other / unspecified
Filed Mar 18, 2008

TL*THE CONTACT OWNS A 2002 KEYSTONE SPRINGDALE. THE CONTACT RECEIVED A RECALL NOTICE ON FEBRUARY 3, 2008 FOR THE DOMETIC REFRIGERATOR. HE CALLED THE DEALER THE SAME DAY AND WAS INFORMED TO GET AN ESTIMATE AND CALL THEM BACK. THE CONTACT RECEIVED AN ESTIMATE AND CALLED THE DEALER BACK. SINCE THAT TIME, THE DEALER HAS BEEN NOTIFIED THREE TIMES AND STATED THAT THE SITUATION WOULD BE RESOLVED. THE REFRIGERATOR STILL HAS NOT BEEN REPAIRED. THERE HAD BEEN NO FAILURE TO DATE.

NHTSA ID
10221563
Incident
Feb 2, 2008
Body & structure
Filed Dec 27, 2006

TL* - THE CONTACT HAS A KEYSTONE SPRINGDALE CAMPER AND THE SIDING PULLED AWAY FROM THE FRAME WHILE DRIVING AT 50 MPH. .THE CONTACT TOOK THE CAMPER TO THE DEALER, AND THE MANUFACTURER TOLD THEM THAT IT HAD A 12 YEAR STRUCTURE WARRANTY, AND THIS VEHICLE WAS NOT INCLUDED.*AK

NHTSA ID
10177053
Incident
Dec 5, 2006
Tires & wheels
Filed Jun 16, 2004

OUR 2002 SPRINTER 30 FOOT TRAILER SPARE TIRE, A CARLISLE 225/75 R15 RANGE "D" EXPLODED ON OUR SPARE TIRE COACH CARRIER. WE CONTACTED MELINDA KELLY @ CARLISLE TIRES @ 1-800-260-7959 EXT. 351 FOR FURTHER ASSISTANCE ON THIS MATTER. WE HAVE STILL NOT RESOLVED THIS ISSUE AND HAVE 4 MORE OF THESE EXPLODING TIRES ON OUR COACH. THE EXPLODING TIRE WAS NEVER ON OUR COACH AND BLEW OFF AND RIPPED APART OUR SPARE TIRE COVER. WE HAVE CHILDREN AND ARE VERY AFRAID OF HAVING THE OTHER, SAME, TIRES WHICH ARE OBVIOUSLY DEFECTIVE CAUSE A MORE SEVERE INJURY/ACCIDENT. IS THERE ANYTHING WE CAN DO TO RESOLVE THIS ISSUE? WE HAVE INFORMED CARLISLE WE ARE OVING OUT OF STATE SOON, AND THEY HAVE DRAGGED THIS OUT, HOPING WE WOULD JUST "GIVE UP". PLEASE HELP US! BECKY. *AK

NHTSA ID
10078301
Incident
May 17, 2004
Heating & air conditioning
Filed Aug 12, 2002

HOT WATER TANK BURNED UP BECAUSE OF LACK OF WATER, DEALER REPLACED WATER TANK. WATER TANK IS LOCATED UNDER THE BEDS. WINDOWS ON TRAILER WILL NOT CLOSE. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK

NHTSA ID
8015978
Incident
Jun 1, 2002

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Data sources

Data on this page last refreshed .