RoadVitals

2015 Keystone Springdale Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1
Latest Aug 24, 2020
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since Aug 24, 2020

What this page shows

Our database holds 1 NHTSA owner-reported complaint for the 2015 Keystone Springdale. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–1 of 1

Body & structure
Filed Aug 24, 2020

I DO NOT KNOW WHEN THE FAILURE OCCURRED OR EXACT EVENT, AND NEITHER DID THE PREVIOUS OWNER. SO I STATED THE DATE THE FAILURE WAS DISCOVERED AND GUESSED SPEED AND TOTAL MILEAGE (TRAILER HAS BEEN TO BADLANDS SOUTH DAKOTA AND UPPER MICHIGAN). BASED ON FAILURE MODE, I PRESUME IT HAPPENED WHILE TURNING OR BACKING THE DUAL AXLE TRAILER. I JUST PURCHASED A 2015 KEYSTONE SPRINGDALE SUMMERLAND TRAILER AND FOUND THE RIGHT REAR SPRING HANGER WAS BROKEN OFF, BUT NOT DUE A WELD FAILURE, THE I-BEAM FAILED AND A PORTION IS STILL ATTACHED TO THE HANGER. THE DAMAGE OCCURRED SOME TIME AGO BASED ON RUST ON THE BROKEN I-BEAM PIECES. I SPOKE WITH THE PREVIOUS OWNER WHO BOUGHT IT NEW, NEVER HAD ANY EVENT THAT CAUSED IT AND HE WAS UNAWARE OF THE DAMAGE. HOWEVER THEY HAD JUST HAD A BLOW-OUT ON THEIR LAST TRIP ON ONE OF THE REAR TIRES. THE CURRENT SPARE TIRE HAS VERY OBVIOUS UNEVEN WEAR ON ONE SIDE, I ASSUME WAS DUE TO AXLE MISALIGNMENT SINCE ONE HANGER NOT ATTACHED. FAILED SPRING HANGER/I-BEAM IS RUBBING ON A BLACK IRON LP GAS LINE. THERE IS NO REINFORCEMENT ABOVE THE SPRING HANGERS TO STOP ANY TWISTING MOTION THAT WOULD FATIGUE THE I-BEAM. LOOKS TO BE THE SAME ISSUE AS IN NHTSA RECALL NO. : 17V-611.

NHTSA ID
11350895
Incident
Aug 22, 2020
Mileage
5,000 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Data sources

Data on this page last refreshed .