2002 Keystone Sprinter Problems
Owner-reported complaints filed with NHTSA, grouped by component
Data refreshed
What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 2002 Keystone Sprinter, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Other / unspecified375.0%
- Body & structure125.0%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Other / unspecified
Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.
From owner reports, verbatim
TL*THE CONTACT OWNS A 2002 KEYSTONE SPRINTER RV. THE VEHICLE HAS A DOMETIC REFRIGERATOR, MODEL RM2652. THE REFRIGERATOR WAS REPAIRED UNDER RECALL. RECENTLY, THE CONTACT OBSERVED A YELLOW RESIDUE LEAKING FROM THE REFRIGERATOR AND NOTICED THAT IT WAS NOT COOLING PROPERLY. DOMETIC STATED THAT THE RECALL REPAIR WAS SERVICED AND THEY WOULD NOT BE RESPONSIBLE FOR THE REPLACEMENT OF THE COOLING UNIT, WHICH HAS NOT YET BEEN REPLACED. THE PART AND RECALL NUMBERS WERE UNKNOWN. UPDATED 07/29/08 *BF THE CONSUMER PURCHASED A NEW REFRIGERATOR. UPDATED 08/07/08
TL*THE CONTACT OWNS A 2002 KEYSTONE SPRINTER. THE VEHICLE HAS A DOMETIC REFRIGERATOR. THE CONTACT RECEIVED A RECALL NOTICE THE SECOND WEEK IN APRIL OF 2008, WHICH STATED THAT THE REFRIGERATOR NEEDED TO BE REPAIRED UNDER A RECALL. THE DEALER STATED THAT THEY WERE NO LONGER PERFORMING THE REPAIRS AFTER APRIL 1, 2008. THE CONTACT FEELS THAT THE REFRIGERATOR SHOULD STILL BE REPLACED BECAUSE THE RECALL NOTICE WAS NOT RECEIVED IN TIME. THERE HAD BEEN NO FAILURE TO DATE. THE RECALL NUMBER WAS UNKNOWN.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Body & structure
Reports naming the vehicle structure, frame, body panels, doors, hood and trim.
From owner reports, verbatim
2002 KEYSTONE/SPRINTER 5TH WHEEL TRAVEL TRAILER. THE CONNECTION METHOD FOR THE SIDES TO THE FRONT OF THE UNIT IS FAULTY. THE FRONT OF MY UNIT DELAMINATED AND IF I DID NOT NOTICE AND SECURE WITH 3.5 SHEET ROCK SCREWS THE SIDE COULD HAVE BEEN TORN AWAY FROM THE VEHICLE WHILE TRAVELING SENDING PIECES OF FIBERGLASS AND PLYWOOD INTO TRAFFIC. I EMAILED KEYSTONE WITH THE PROBLEM WITH PICTURES. KEYSTONE SAID IT WAS FROM "PUCKERING AND SHRINKAGE. (WHY DIDN'T KEYSTONE ENGINEER FOR PUCKERING AND SHRINKAGE?) KEYSTONE HAS REFUSED TO HELP OR TO RECOGNIZE THIS AS A HIGHWAY SAFETY ISSUE. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .