2019 Kia K900

Number one vibration while driving when cold car has had 24 tires put on in 19,000 miles Michelin has now paid for somebody else’s tires to be put on the car number two Engine misfire dealer verified replaced coil pack same condition still exists no check engine light Number three excessive ticking noise when engine started cold in a.m. multiple electrical problems wipers going off intermittently trunk not opening intermittently safety features engaging randomly have requested Kia to either take the car back or extend the manufacturers warranty Kia has refused both options car has been out of service more than 180 days car purchased new 2/14/20

NHTSA ID

11470901

Incident

May 22, 2020

I BOUGHT THIS CAR IN NOV. '20. THE FIRST TIME THAT THE TEMP DROPPED BELOW 65, ON THE FIRST "AUTO STOP" OCCURENCE AFTER REACHING OPERATING TEMPERATURE, AFTER ABOUT A SECOND OF THE ENGINE TURNING OFF,A LOUD BEEP OCCURRED AND A MESSAGE POPPED UP SAYING THE SYSTEM HAS SHUT DOWN AND I NEEDED TO SHIFT INTO N OR P AND PRESS THE START BUTTON TO RESTART THE ENGINE. IT ACTUALLY REQUIRED PRESSING THE BUTTON TWICE WHILE THE LOUD BEEP CONTINUED, STUCK IN TRAFFIC. IT WILL DO THIS UP TO 4 TIMES IF IT'S BELOW ABOUT 65 AND THE VEHICLE HAS SAT FOR HOURS OUTSIDE.TO THIS DATE, THE MFG. HAS YET TO DETERMINE THE CAUSE OF THE SHUT DOWN. A DTC WAS NEVER STORED. A CONTINUOUS MIL ILLUMINATION NEVER HAPPENED. IT'S BEEN TO THE DEALER MULTIPLE TIMES. I CALLED KIA TWO DAYS AGO AND THEY SAID THEY WOULD CALL THE DEALER AND HAVE THEM PUT PRESSURE ON KIA'S OWN TECH LINE. NO CALL HAS BEEN RECEIVED.I BELIEVE THAT A LOSS OF MOTIVE POWER IN TRAFFIC REPRESENTS A SERIOUS SAFETY CONCERN AND REGARDLESS OF THE ACTUAL MALFUNCATION CAUSING THE SHUT DOWN, THE SHUT DOWN FAILURE MODE OF THE SYSTEM, VERSUS JUST RESTARTING THE ENGINE WITH A MIL ILLUMINATION AND A STORED DTC IS A SERIOUS SAFETY CONCERN AND THAT HYUNDAI MOTOR GROUP SHOULD BE MADE TO IDENTIFY ALL SUCH KIA, GENESIS, AND HYUNDAI MODELS WITH SUCH A SYSTEM AND BE MADE TO RECALL THEM AND REPROGRAM THEM TO NOT ALLOW A REMOVAL OF MOTIVE POWER WHILE BEING DRIVEN IN TRAFFIC, IN ADDITION TO ADDRESSING THE ACTUAL MALFUNCTION IN MY K900. OR IF THEY CAN'T, THEY NEED TO BE MADE TO DEACTIVATE THE SYSTEM PERMANENTLY, RESTATE FUEL ECONOMY ESTIMATES, AND REIMBURSE DRIVERS.

NHTSA ID

11402610

Incident

Nov 23, 2020

Mileage

23,000 mi

PITSTOP: TECHNICAL OPERATIONS: EXTERNAL DAMAGE TO ULTRASONIC SENSOR: This Pitstop provides information related to Parking Distance Warning (PDW) alerts and repairs involving ultrasonic sensors. The PDW system alerts the driver while parking, by calculating distance based on the difference in signal transmission and reception times between the vehicle (ultrasonic sensor) and an object. The membrane film of the ultrasonic sensor is used for object detention and can be damaged by stone chips or foreign substances while driving. Damage to the cover of the ultrasonic sensor can also lead to damage to the internal circuit. As a result of this external damage, the PDW system may not receive the proper signal from the ultrasonic sensor. In some cases, the system may cause a false alarm, no alert, or phantom warnings by a “Warning Lamp’ to be displayed on the cluster. The ultrasonic sensor membrane film should be always inspected for external damage and if any part replacement should be treated as a general repair, not as a warranty claim repair for this concern. (Please note that this Pitstop only applies to models/trims that are equipped with the ultrasonic sensors.)

TECHNICAL SERVICE BULLETIN: TRANSMISSION FLUID APPLICATION GUIDE - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information relating to the correct transmission fluid type and fill quantity requirement for each Kia model. A flush is required ONLY when a transmission is replaced, and the transmission oil cooler is transferred to the new transmission.

TECHNICAL SERVICE BULLETIN: SERVICE ACTION: KIA CONNECT MODEM RESET (SA611) - This bulletin outlines the procedure for resetting the modem in certain 2016-2025MY Kia vehicles listed on page 3 that are equipped with Kia Connect Services. The affected vehicles may encounter the following issues: remote Start/Climate Control function not working, vehicle Status on the Kia Access App not updating, connected routing not functioning properly.

This bulletin provides information relating to the correct transmission fluid type and fill quantity requirement for each Kia model. A flush is required ONLY when a transmission is replaced.

TECHNICAL SERVICE BULLETIN: OVERHEAD CONSOLE SUNGLASS DOOR-LATCH REPAIR - This bulletin provides information to repair the overhead console lamp assembly and sunglass door latch on some 2012-2023MY model vehicles listed in the table below, which may encounter the sunglass case of the overhead console lamp not closing properly.

TECHNICAL SERVICE BULLETIN: TRANSMISSION FLUID APPLICATION GUIDE - This bulletin provides information relating to the correct transmission fluid type and fill quantity requirement for each Kia model. A flush is required ONLY when a transmission is replaced, refer to applicable vehicles in the chart starting on page 2.