POWER TRAIN:AUTOMATIC TRANSMISSION:INTERNAL:CLUTCHES/BANDS:ACTUATORS/SOLENOIDS
2018 Kia Niro PHEV
Recalls, owner-reported complaints, investigations and safety data
Data refreshed
Overview
Our database contains 13 NHTSA owner-reported complaints for the 2018 Kia Niro PHEV, most frequently naming the powertrain (other), engine and driver assistance categories. 1 safety recall has been issued covering this model year; 1 NHTSA investigation names it; and 51 manufacturer communications are on file.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Complaint activity over time
When owners filed reports about this model year
View as table
| Month | Complaints filed | Cumulative |
|---|---|---|
| Nov 2018 | 1 | 1 |
| Jan 2019 | 1 | 2 |
| Mar 2019 | 1 | 3 |
| May 2019 | 1 | 4 |
| Jan 2020 | 2 | 6 |
| Oct 2023 | 2 | 8 |
| Nov 2023 | 1 | 9 |
| Jan 2024 | 2 | 11 |
| Feb 2024 | 1 | 12 |
| Jun 2026 | 1 | 13 |
What owners report
Complaints grouped by the component NHTSA recorded
- Powertrain (other)628.6%
- Engine419.0%
- Driver assistance314.3%
- Body & structure29.5%
- Electrical29.5%
- Suspension14.8%
- Brakes14.8%
- Fuel system14.8%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Safety recalls
1 campaign cover this model year
Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.
Check a VIN on NHTSA.govSafety investigations
NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.
Pedestrian alert sounds
NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after March 1, 2021.On January 27, 2023, NHTSA opened Defect Petition (DP) 22-005 to evaluate the subject matter described in the petition. On June 24, 2023 and as supplemented on June 25, 2023, the petitioner notified NHTSA he was withdrawing his petition. The petitioner indicated that, based on his review of data, there is no justification for asserting potential benefits that could be derived from actions sought by my petition. Based on the petitioner's withdrawal, DP22-005 is closed. Closure of this DP does not represent a determination by NHTSA regarding the subject matter of the petition.
Recent owner complaints
Reports submitted to NHTSA, shown in the owner's own words
Year/Make/Model: 2018 Kia Niro Hybrid Mileage at time of incident: approximately 69,000 Component: Hybrid Propulsion System / Powertrain My 2018 Kia Niro Hybrid has experienced five recurring "Hybrid System Failure — Turn Off Engine" errors occurring without warning while the vehicle was being operated. Each occurrence rendered the gas engine ineffective in moving the vehicle, creating an immediate safety hazard. The driver was forced to quickly navigate to safety each time. The vehicle has been brought to the dealership four times for this issue — February 25, May 4, May 15, and May 30, 2025. On May 30 the dealer performed a repair they stated would resolve the problem. The vehicle was returned the same day. On May 31, one day later, the error occurred again. The defect remains unresolved after four service visits. Out-of-pocket towing and rental car costs have been incurred each time. I believe this defect is related to the hydraulic clutch actuator issue covered under Kia recall SC276 and the active class action lawsuit (FeganScott v. Kia/Hyundai). The recall repair has not resolved the problem.
- NHTSA ID
- 11741362
- Incident
- Feb 25, 2026
I received KIA letter about the recall SC276 for HCA issue around 1/15/24. I brought my 2018 Kia Niro PHEV to Kia Dealer in San Jose. They inspected and concluded that the vehicle is safe with the recall SC276. However, they did not replace the fuse as stated in Kia's recall instructions. Ten days later, I was on the road, slowing down at the intersection and the car suddenly lost power, the Dashboard show the message for 'EV System failed'. My battery was fully charged at work, which is 2 miles away. My gas tank was full and I couldn't start my car again. Lucky enough, I was 1/4 mile away entering a Freeway. I couldn't imagine what would happen if I was on Freeway. Police stopped by, put road warning while I scrambled to get a tow truck. An hour later, they was able to move my car off the road. The first Kia Dealer is 3 miles away. They, however, refused to service my car because the other Dealer in San Jose already checked my car for recall before. I had to tow my car 36 miles to San Jose Kia Dealer. I asked them to check again if it was the issue with the recall. Kia Dealer diagnosed and concluded that the 'Relay Assembly Power' unit, Fuse-High Voltage failed for whatever reason. I asked for picture of the damage part and haven't received them. The Dealer said they still have system message which Kia's Engineers haven't figured out why. I am on the 3rd week without a car. I don't have a car to go to work and pick up my kids. I am renting a car at $300/week for my family and work tasks.
- NHTSA ID
- 11572995
- Incident
- Jan 29, 2024
I was driving myself and two passengers on a highway at night in the rain. I was using the adaptive cruise control and was maintaining speed when i went through a puddle and I think the car hydroplaned a little. A warning sign flashed up on the dash that said something towards "deactivating cruise control" - i am not sure of the exact warning. I've had a warning similar, im not sure if its the exact same, when the adaptive cruise control turns off in traffic and it slows down and turns itself off. But when it turned off this time after the puddle I tried to take control of the car and the gas pedal was completely unresponsive. Pedal to the metal, nothing. I was, thankfully, the only car in sight, so i was able to change lanes and check my brakes, which worked, and coasted/braked my way off the shoulder. I turned the car off and then back on and the car and pedal responded normally.
- NHTSA ID
- 11564643
- Incident
- Dec 10, 2023
In July 2023, Kia identified a defect that can increase the risk of an engine compartment fire while driving; namely that the printed circuit board in the hydraulic clutch actuator may become contaminated with fluid and lead to an electrical short circuit. To date, there is still no remedy available. I am filing this complaint for your assistance in ensuring the company provides a remedy within a reasonable time.
- NHTSA ID
- 11563151
- Incident
- Jul 31, 2023
The contact owns a 2018 Kia Niro. The contact received notification of NHTSA Campaign Number: 23V534000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
- NHTSA ID
- 11555439
- Incident
- Oct 1, 2023
The contact owns a 2018 Kia Niro. The contact received notification of NHTSA Campaign Number: 23V534000 (Power Train) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- NHTSA ID
- 11552926
- Incident
- Jul 31, 2023
The contact owns a 2018 Kia Niro. The contact received notification of NHTSA Campaign Number: 23V534000 (Power Train) however, the part to do the recall repair was not yet available. An undisclosed dealer was contacted and confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- NHTSA ID
- 11548070
- Incident
- Jul 23, 2023
2018 KIA NIRO PLUG-IN HYBRID, 16,235MI. VEHICLE HAS BEEN IN 5 TIMES IN LAST SEVERAL MONTHS FOR A TOTAL OF OVER 30 DAYS IN SHOP. TRANSMISSION WILL DO A VERY HARD DOWNSHIFT INTERMITTENTLY WHEN STOPPING. MAKES VEHICLE DIP HARD..NOTICEABLE ON DASH CAM VIDEO. ON HARDER ACCELERATION, POWER TRAIN HAS TROUBLE DECIDING WHAT TO DO AND OFTEN THERE IS A NOTICEABLE DELAY IN ACCELERATION. FEELS SORT OF LIKE IT IS SLIPPING, BUT IS A DELAY IN POWERING THE ELECTRIC MOTOR FULLY AND STARTING THE GAS MOTOR.THIS HAS CAUSED A COUPLE CLOSE CALLS WHEN PULLING INTO TRAFFIC EXPECTING THE CAR TO REACT APPROPRIATELY. SOME ONLINE RESEARCH SHOWS THIS IS NOT AN UNCOMMON OCCURRENCE. DEALER HAS REPLACED A HYDRAULIC ACTUATOR, BLED SYSTEM AND REPROGRAMMED PCM. THIS FIXED A SQUEAK NOISE IN POWER TRAIN BUT NOT THE HARSH/ERRATIC OPERATIONS. AS FOR THE BRAKES, RECENTLY, DEPRESSING THE BRAKE WITH MORE THAN LIGHT PRESSURE CAUSES A RUBBERY GROAN SOUND FROM UNDER DRIVER'S DASH. THIS HAPPENS MORE WHEN THE CAR IS COLD OR SITTING FOR SOME TIME, LESS AFTER IT HAS WARMED UP. DURING THESE EPISODES, THE BRAKE PEDAL TAKE MORE EFFORT TO PUSH AND BRAKE ENGAGEMENT IS DELAYED. THE NOISE WILL HAPPEN WHEN YOU STEP ON THE BRAKE TO START CAR OR WHEN DRIVING. DEALER HAS BEEN DISMISSIVE ABOUT THE ISSUES. WE WERE TOLD WE WOULD GET A 'FLIGHT RECORDER' TO HELP THEM DOCUMENT THE TRANSMISSION ISSUES AND RECORD VEHICLE DATA FROM THE COMPUTERS. TODAY WE WERE TOLD WE WILL NOT BE GETTING IT AND TO COME PICK UP THE CAR. KIA CORPORATE IN IRVINE, CA HAS BEEN NOTIFIED AND A CASE HAS BEEN OPENED. WE ARE WAITING ON A RESPONSE NOW.
- NHTSA ID
- 11299943
- Incident
- Jan 12, 2020
- Mileage
- 5,000 mi
Manufacturer communications
A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.
BACK OVER PREVENTION: WARNINGS
PITSTOP: TECHNICAL OPERATIONS: EXTERNAL DAMAGE TO ULTRASONIC SENSOR: This Pitstop provides information related to Parking Distance Warning (PDW) alerts and repairs involving ultrasonic sensors. The PDW system alerts the driver while parking, by calculating distance based on the difference in signal transmission and reception times between the vehicle (ultrasonic sensor) and an object. The membrane film of the ultrasonic sensor is used for object detention and can be damaged by stone chips or foreign substances while driving. Damage to the cover of the ultrasonic sensor can also lead to damage to the internal circuit. As a result of this external damage, the PDW system may not receive the proper signal from the ultrasonic sensor. In some cases, the system may cause a false alarm, no alert, or phantom warnings by a “Warning Lamp’ to be displayed on the cluster. The ultrasonic sensor membrane film should be always inspected for external damage and if any part replacement should be treated as a general repair, not as a warranty claim repair for this concern. (Please note that this Pitstop only applies to models/trims that are equipped with the ultrasonic sensors.)
POWER TRAIN
TECHNICAL SERVICE BULLETIN: TRANSMISSION FLUID APPLICATION GUIDE - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information relating to the correct transmission fluid type and fill quantity requirement for each Kia model. A flush is required ONLY when a transmission is replaced, and the transmission oil cooler is transferred to the new transmission.
ELECTRICAL SYSTEM
TECHNICAL SERVICE BULLETIN: SERVICE ACTION: KIA CONNECT MODEM RESET (SA611) - This bulletin outlines the procedure for resetting the modem in certain 2016-2025MY Kia vehicles listed on page 3 that are equipped with Kia Connect Services. The affected vehicles may encounter the following issues: remote Start/Climate Control function not working, vehicle Status on the Kia Access App not updating, connected routing not functioning properly.
POWER TRAIN
This bulletin provides information relating to the correct transmission fluid type and fill quantity requirement for each Kia model. A flush is required ONLY when a transmission is replaced.
ELECTRICAL SYSTEM; VISIBILITY; VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:COMPRESSOR
TECHNICAL SERVICE BULLETIN: PARTIAL REPAIR - ELECTRICAL A/C COMPRESSOR - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information regarding partial repair of the Air Conditioning (A/C) compressor assembly on some 2011MY~ Optima Hybrid (TF HEV, JF HEV/PHEV), 2015MY~ Soul EV (PS EV), 2017MY~ Niro (DE HEV/PHEV/EV), 2022MY~ EV6 (CV), 2021MY~ Sorento (MQ4 HEV/PHEV), 2023MY~ Sportage (NQ5 HEV/PHEV), and 2023MY~ Niro (SG2 EV/HEV/PHEV) vehicles.
INTERIOR LIGHTING; LATCHES/LOCKS/LINKAGES:DOORS:LOCK; STRUCTURE; STRUCTURE:INTERIOR PANELS:SUN VISOR
TECHNICAL SERVICE BULLETIN: OVERHEAD CONSOLE SUNGLASS DOOR-LATCH REPAIR - This bulletin provides information to repair the overhead console lamp assembly and sunglass door latch on some 2012-2023MY model vehicles listed in the table below, which may encounter the sunglass case of the overhead console lamp not closing properly.
Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.
Compare model years
Complaint and recall counts across every year of this model
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.