RoadVitals

2018 Kia Niro PHEV

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
13
Latest Jun 1, 2026
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
1
Latest Jul 31, 2023
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
1
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
1

Overview

Our database contains 13 NHTSA owner-reported complaints for the 2018 Kia Niro PHEV, most frequently naming the powertrain (other), engine and driver assistance categories. 1 safety recall has been issued covering this model year; 1 NHTSA investigation names it; and 51 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Powertrain (other)628.6%
  • Engine419.0%
  • Driver assistance314.3%
  • Body & structure29.5%
  • Electrical29.5%
  • Suspension14.8%
  • Brakes14.8%
  • Fuel system14.8%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

1 campaign cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov

POWER TRAIN:AUTOMATIC TRANSMISSION:INTERNAL:CLUTCHES/BANDS:ACTUATORS/SOLENOIDS

Jul 31, 2023
121,411 units potentially affected
The defect: Kia America, Inc. (Kia) is recalling certain 2017-2022 Niro and 2018-2022 Niro Plug-in Hybrid vehicles. Fluid may leak into the printed circuit board inside the hydraulic clutch actuator, which can result in an engine compartment fire.
The risk: A fire increases the risk of injury.
The remedy: Dealers will inspect and replace the hydraulic clutch actuator as necessary and install a new fuse, free of charge. Owner notification letters were mailed December 29, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC276.
Kia America, Inc.Manufacturer number SC276View on NHTSA.gov

Safety investigations

NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.

DP22005ClosedDefect Petition

Pedestrian alert sounds

Opened Jan 27, 2023
Closed Aug 7, 2023

NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after March 1, 2021.On January 27, 2023, NHTSA opened Defect Petition (DP) 22-005 to evaluate the subject matter described in the petition. On June 24, 2023 and as supplemented on June 25, 2023, the petitioner notified NHTSA he was withdrawing his petition. The petitioner indicated that, based on his review of data, there is no justification for asserting potential benefits that could be derived from actions sought by my petition. Based on the petitioner's withdrawal, DP22-005 is closed. Closure of this DP does not represent a determination by NHTSA regarding the subject matter of the petition.

ELECTRICAL SYSTEM:PROPULSION SYSTEMLed to recall 22V063000

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Driver assistanceEngineFuel system
Filed Jun 1, 2026

Year/Make/Model: 2018 Kia Niro Hybrid Mileage at time of incident: approximately 69,000 Component: Hybrid Propulsion System / Powertrain My 2018 Kia Niro Hybrid has experienced five recurring "Hybrid System Failure — Turn Off Engine" errors occurring without warning while the vehicle was being operated. Each occurrence rendered the gas engine ineffective in moving the vehicle, creating an immediate safety hazard. The driver was forced to quickly navigate to safety each time. The vehicle has been brought to the dealership four times for this issue — February 25, May 4, May 15, and May 30, 2025. On May 30 the dealer performed a repair they stated would resolve the problem. The vehicle was returned the same day. On May 31, one day later, the error occurred again. The defect remains unresolved after four service visits. Out-of-pocket towing and rental car costs have been incurred each time. I believe this defect is related to the hydraulic clutch actuator issue covered under Kia recall SC276 and the active class action lawsuit (FeganScott v. Kia/Hyundai). The recall repair has not resolved the problem.

NHTSA ID
11741362
Incident
Feb 25, 2026
ElectricalPowertrain (other)
Filed Feb 20, 2024

I received KIA letter about the recall SC276 for HCA issue around 1/15/24. I brought my 2018 Kia Niro PHEV to Kia Dealer in San Jose. They inspected and concluded that the vehicle is safe with the recall SC276. However, they did not replace the fuse as stated in Kia's recall instructions. Ten days later, I was on the road, slowing down at the intersection and the car suddenly lost power, the Dashboard show the message for 'EV System failed'. My battery was fully charged at work, which is 2 miles away. My gas tank was full and I couldn't start my car again. Lucky enough, I was 1/4 mile away entering a Freeway. I couldn't imagine what would happen if I was on Freeway. Police stopped by, put road warning while I scrambled to get a tow truck. An hour later, they was able to move my car off the road. The first Kia Dealer is 3 miles away. They, however, refused to service my car because the other Dealer in San Jose already checked my car for recall before. I had to tow my car 36 miles to San Jose Kia Dealer. I asked them to check again if it was the issue with the recall. Kia Dealer diagnosed and concluded that the 'Relay Assembly Power' unit, Fuse-High Voltage failed for whatever reason. I asked for picture of the damage part and haven't received them. The Dealer said they still have system message which Kia's Engineers haven't figured out why. I am on the 3rd week without a car. I don't have a car to go to work and pick up my kids. I am renting a car at $300/week for my family and work tasks.

NHTSA ID
11572995
Incident
Jan 29, 2024
Driver assistance
Filed Jan 10, 2024

I was driving myself and two passengers on a highway at night in the rain. I was using the adaptive cruise control and was maintaining speed when i went through a puddle and I think the car hydroplaned a little. A warning sign flashed up on the dash that said something towards "deactivating cruise control" - i am not sure of the exact warning. I've had a warning similar, im not sure if its the exact same, when the adaptive cruise control turns off in traffic and it slows down and turns itself off. But when it turned off this time after the puddle I tried to take control of the car and the gas pedal was completely unresponsive. Pedal to the metal, nothing. I was, thankfully, the only car in sight, so i was able to change lanes and check my brakes, which worked, and coasted/braked my way off the shoulder. I turned the car off and then back on and the car and pedal responded normally.

NHTSA ID
11564643
Incident
Dec 10, 2023
Engine
Filed Jan 2, 2024

In July 2023, Kia identified a defect that can increase the risk of an engine compartment fire while driving; namely that the printed circuit board in the hydraulic clutch actuator may become contaminated with fluid and lead to an electrical short circuit. To date, there is still no remedy available. I am filing this complaint for your assistance in ensuring the company provides a remedy within a reasonable time.

NHTSA ID
11563151
Incident
Jul 31, 2023
Powertrain (other)
Filed Nov 16, 2023

The contact owns a 2018 Kia Niro. The contact received notification of NHTSA Campaign Number: 23V534000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ID
11555439
Incident
Oct 1, 2023
Powertrain (other)
Filed Oct 31, 2023

The contact owns a 2018 Kia Niro. The contact received notification of NHTSA Campaign Number: 23V534000 (Power Train) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ID
11552926
Incident
Jul 31, 2023
Powertrain (other)
Filed Oct 3, 2023

The contact owns a 2018 Kia Niro. The contact received notification of NHTSA Campaign Number: 23V534000 (Power Train) however, the part to do the recall repair was not yet available. An undisclosed dealer was contacted and confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ID
11548070
Incident
Jul 23, 2023
BrakesEnginePowertrain (other)
Filed Jan 16, 2020

2018 KIA NIRO PLUG-IN HYBRID, 16,235MI. VEHICLE HAS BEEN IN 5 TIMES IN LAST SEVERAL MONTHS FOR A TOTAL OF OVER 30 DAYS IN SHOP. TRANSMISSION WILL DO A VERY HARD DOWNSHIFT INTERMITTENTLY WHEN STOPPING. MAKES VEHICLE DIP HARD..NOTICEABLE ON DASH CAM VIDEO. ON HARDER ACCELERATION, POWER TRAIN HAS TROUBLE DECIDING WHAT TO DO AND OFTEN THERE IS A NOTICEABLE DELAY IN ACCELERATION. FEELS SORT OF LIKE IT IS SLIPPING, BUT IS A DELAY IN POWERING THE ELECTRIC MOTOR FULLY AND STARTING THE GAS MOTOR.THIS HAS CAUSED A COUPLE CLOSE CALLS WHEN PULLING INTO TRAFFIC EXPECTING THE CAR TO REACT APPROPRIATELY. SOME ONLINE RESEARCH SHOWS THIS IS NOT AN UNCOMMON OCCURRENCE. DEALER HAS REPLACED A HYDRAULIC ACTUATOR, BLED SYSTEM AND REPROGRAMMED PCM. THIS FIXED A SQUEAK NOISE IN POWER TRAIN BUT NOT THE HARSH/ERRATIC OPERATIONS. AS FOR THE BRAKES, RECENTLY, DEPRESSING THE BRAKE WITH MORE THAN LIGHT PRESSURE CAUSES A RUBBERY GROAN SOUND FROM UNDER DRIVER'S DASH. THIS HAPPENS MORE WHEN THE CAR IS COLD OR SITTING FOR SOME TIME, LESS AFTER IT HAS WARMED UP. DURING THESE EPISODES, THE BRAKE PEDAL TAKE MORE EFFORT TO PUSH AND BRAKE ENGAGEMENT IS DELAYED. THE NOISE WILL HAPPEN WHEN YOU STEP ON THE BRAKE TO START CAR OR WHEN DRIVING. DEALER HAS BEEN DISMISSIVE ABOUT THE ISSUES. WE WERE TOLD WE WOULD GET A 'FLIGHT RECORDER' TO HELP THEM DOCUMENT THE TRANSMISSION ISSUES AND RECORD VEHICLE DATA FROM THE COMPUTERS. TODAY WE WERE TOLD WE WILL NOT BE GETTING IT AND TO COME PICK UP THE CAR. KIA CORPORATE IN IRVINE, CA HAS BEEN NOTIFIED AND A CASE HAS BEEN OPENED. WE ARE WAITING ON A RESPONSE NOW.

NHTSA ID
11299943
Incident
Jan 12, 2020
Mileage
5,000 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

PS797

BACK OVER PREVENTION: WARNINGS

PITSTOP: TECHNICAL OPERATIONS: EXTERNAL DAMAGE TO ULTRASONIC SENSOR: This Pitstop provides information related to Parking Distance Warning (PDW) alerts and repairs involving ultrasonic sensors. The PDW system alerts the driver while parking, by calculating distance based on the difference in signal transmission and reception times between the vehicle (ultrasonic sensor) and an object. The membrane film of the ultrasonic sensor is used for object detention and can be damaged by stone chips or foreign substances while driving. Damage to the cover of the ultrasonic sensor can also lead to damage to the internal circuit. As a result of this external damage, the PDW system may not receive the proper signal from the ultrasonic sensor. In some cases, the system may cause a false alarm, no alert, or phantom warnings by a “Warning Lamp’ to be displayed on the cluster. The ultrasonic sensor membrane film should be always inspected for external damage and if any part replacement should be treated as a general repair, not as a warranty claim repair for this concern. (Please note that this Pitstop only applies to models/trims that are equipped with the ultrasonic sensors.)

TSB_TRA046_R5

POWER TRAIN

TECHNICAL SERVICE BULLETIN: TRANSMISSION FLUID APPLICATION GUIDE - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information relating to the correct transmission fluid type and fill quantity requirement for each Kia model. A flush is required ONLY when a transmission is replaced, and the transmission oil cooler is transferred to the new transmission.

TSB_ELE378

ELECTRICAL SYSTEM

TECHNICAL SERVICE BULLETIN: SERVICE ACTION: KIA CONNECT MODEM RESET (SA611) - This bulletin outlines the procedure for resetting the modem in certain 2016-2025MY Kia vehicles listed on page 3 that are equipped with Kia Connect Services. The affected vehicles may encounter the following issues: remote Start/Climate Control function not working, vehicle Status on the Kia Access App not updating, connected routing not functioning properly.

TSB_TRA046_R4

POWER TRAIN

This bulletin provides information relating to the correct transmission fluid type and fill quantity requirement for each Kia model. A flush is required ONLY when a transmission is replaced.

TSB_CLI049_R1

ELECTRICAL SYSTEM; VISIBILITY; VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:COMPRESSOR

TECHNICAL SERVICE BULLETIN: PARTIAL REPAIR - ELECTRICAL A/C COMPRESSOR - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information regarding partial repair of the Air Conditioning (A/C) compressor assembly on some 2011MY~ Optima Hybrid (TF HEV, JF HEV/PHEV), 2015MY~ Soul EV (PS EV), 2017MY~ Niro (DE HEV/PHEV/EV), 2022MY~ EV6 (CV), 2021MY~ Sorento (MQ4 HEV/PHEV), 2023MY~ Sportage (NQ5 HEV/PHEV), and 2023MY~ Niro (SG2 EV/HEV/PHEV) vehicles.

TSB_BOD314

INTERIOR LIGHTING; LATCHES/LOCKS/LINKAGES:DOORS:LOCK; STRUCTURE; STRUCTURE:INTERIOR PANELS:SUN VISOR

TECHNICAL SERVICE BULLETIN: OVERHEAD CONSOLE SUNGLASS DOOR-LATCH REPAIR - This bulletin provides information to repair the overhead console lamp assembly and sunglass door latch on some 2012-2023MY model vehicles listed in the table below, which may encounter the sunglass case of the overhead console lamp not closing properly.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Kia Niro PHEV by model year
YearComplaintsRecallsInvestigationsIssue Index
2026000
2025210
2024310
2023620
2022121143.0
2021111
2020511
2019261136.0
2018Viewing131147.1
2017000

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.