2013 Kia Optima Hybrid Owner Complaints

I took my car to riverchase Kia to get a battery and to get the battery installed I have the invoice I was charged $762 and he also told me that he was doing some recalls on wiring and he told me he completed it well recently I was driving and the brakes gave out on me he was supposed to do a recall job on the he cu but he only put a fuse in and press complete on your system to let you all know that he completed the job but he did not complete the job he patched it up and I almost lost my life the Brits gave out on me I pressed the brakes down to the floor I pressed the the parking brake and I put the car in park while driving because it lost power of breaking and a warning came up popped up and it said it's a safety race warning do not drive do not drive no brakes do not drive and I almost ran into a building finally the car out down and I was able to stop but I can't drive the car because it's a safety risk the the brake fluid keeps coming out and the car keeps telling me warning do not drive and the brake warning light is on and when I check the brake fluid reservoir is no brake fluid in it it keeps running out and I feel like I'm at a dead end I don't have any transportation I can't drive my kids to school I can't do the things that I need to do in my normal life because I don't have any breaks and this dealership did not perform the job that they were supposed to perform he did not repair the he cu he just passed it up and I almost died

NHTSA ID

11767056

Incident

Sep 17, 2026

Based on reading some service forms, it seems it may be the hydraulic booster, causing the issue. In order for them to take a look at the brakes system. I was charged a upfront diagnostics fee of $316. While driving warning light comes on " Check brake system " then the car slows down to 10mph immediately. While pressing on the brakes they squeaking, very badly. I have to turn the car off and back on until the flashing " Check brake system" turns off. This happens every 5 to 10 minutes while driving multiple times a day, everyday. This could have caused an accident on multiple occasions. When the warning light comes on, the car immediately goes down to 10mph making it impossible to pullover in time. The car is currently at the dealership for inspection, they're the only ones that i had inspect the car. However reading the Kia forms online alot of other customers are having this same issue. This issue started happening about two months ago. And has progressively gotten worse.

NHTSA ID

11761103

Incident

Aug 31, 2026

I googled and a recall # SC200TE showed it was uncompleted. I called Holly Kia in Felton, Delaware, and they informed me my title is "branded" and therefore not covered under recalls. Then i google the recall again and now its gone.

NHTSA ID

11759772

Incident

Aug 26, 2026

The contact owns a 2013 Kia Optima. The contact stated that while driving at an undisclosed speed, an unknown warning light illuminated, and the vehicle decelerated unintendedly. The accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The vehicle failed to accelerate above 10 MPH. In addition, there was an abnormal grinding sound coming from the vehicle. The vehicle was taken to the dealer; however, the failure was not duplicated. The contact was informed that an unknown software update was completed, and the brake line was bled; however, the failure reoccurred. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The contact referenced an unknown recall; however, the VIN was not associated with a recall associated with the failure. The manufacturer was made aware of the failure, and a case was filed. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 180,000.

NHTSA ID

11758459

Incident

Oct 15, 2025

Mileage

180,000 mi

The car lights have dimmed tremendously, I replaced lights by myself with no luck over the years. It has just come to my attention, they knew and addressed reported problems but never sent a recall or safety notice that the reflective material designates. My car is at the dealer and confirmed this is the problem, your help would be great. Also, a steering recall and the part was replaced with the same material, it now needs to be changed again and they want me to pay. I thought all safety recalls never expire. Thanks in advance, [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11750567

Incident

Jul 1, 2020

The contact owns a 2013 Kia Optima Hybrid. The contact stated that while driving at an undisclosed speed, the message "Hybrid battery system warning - Pull over -Do Not Drive" was displayed, prompting the contact to pull over and discontinue driving the vehicle. The vehicle was towed to the residence. The ABS and TPMS warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The failure mileage was 146,000.

NHTSA ID

11646856

Incident

Mar 6, 2025

Mileage

146,000 mi

The contact owns a 2013 Kia Optima Hybrid. The contact stated while driving approximately 30 MPH, the vehicle lost power and the brake pedal was pumped to slow the vehicle as needed. Additionally, the "Hybrid System Warning! Safely Stop and Do Not Drive" and "Check Brake" messages were displayed. The vehicle was towed to a dealer where it was diagnosed and determined that the ABS system had failed and needed to be replaced. The vehicle was repaired. The contact linked the failure to NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) after the recall repair was performed. The manufacturer was notified of the failure. The failure mileage was approximately 177,000.

NHTSA ID

11626607

Incident

Nov 8, 2024

Mileage

177,000 mi

The contact owns a 2013 Kia Optima Hybrid. The contact stated that upon starting the vehicle, the ABS and engine warning lights illuminated. The contact called the local dealer and was informed that the failure was not related to the repair of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic). The vehicle was not repaired. The manufacturer was not contacted. The approximate failure mileage was 43,494.

NHTSA ID

11622889

Incident

Oct 30, 2024

Mileage

43,494 mi

The contact owns a 2013 Kia Optima Hybrid. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ID

11588131

Incident

May 10, 2024

The contact owns a 2013 Kia Optima Hybrid. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ID

11580611

Incident

Apr 2, 2024

The contact owns a 2013 Kia Optima Hybrid. The contact stated that after driving at various speeds, there was a burning odor present inside the vehicle. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the failure and confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 90,000. The VIN was not available.

NHTSA ID

11580505

Incident

Nov 15, 2023

Mileage

90,000 mi

The contact owns a 2013 Kia Optima Hybrid. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ID

11573928

Incident

Sep 25, 2023

The contact owns a 2013 Kia Optima Hybrid. The contact stated that the front-end of the vehicle was making an abnormal knocking sound while driving. The vehicle was taken to the dealer, where the cause of the failure could not be determined. The vehicle was then taken to an independent mechanic, where the contact was informed that the failure could be related to the front struts. The front driver's side axle was replaced; however, the failure persisted. Additionally, the contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the MIL warning light was illuminated. The local dealer was contacted; however, the vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 65,000. VIN tool confirms parts not available.

NHTSA ID

11559549

Incident

Nov 27, 2023

Mileage

65,000 mi

The contact owns a 2013 Kia Optima Hybrid. The contact stated that while driving approximately 3 MPH, the vehicle stalled, and failed to restart. The contact stated that prior to the vehicle stalling, an unknown warning light had flashed on the instrument panel. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The failure mileage was 94,223.

NHTSA ID

11558780

Incident

Dec 5, 2023

Mileage

94,223 mi

The contact owns a 2013 Kia Optima Hybrid. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated while driving at an undisclosed speed, the check engine warning light and several unknown warning lights were illuminated. The message "Pull Over and Shut Down Vehicle" was displayed. The contact pulled over to the side of the road, and turned off and restarted the vehicle; however, the check engine warning light remained illuminated. The contact was able to drive to the nearby residence, where the vehicle was parked. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure and advised the contact to park the vehicle outside and away from structures. The failure mileage was approximately 128,795. VIN tool confirms parts not available.

NHTSA ID

11557827

Incident

Oct 15, 2023

Mileage

128,795 mi

The contact owns a 2013 Kia Optima Hybrid. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ID

11557224

Incident

Nov 28, 2023

The contact owns a 2013 Kia Optima Hybrid. The contact stated while driving approximately 35 MPH, the vehicle lost motive power and stalled. During the failure, the check engine, ABS, service vehicle, and other unknown warning lights were illuminated. Additionally, the warning message "Hybrid System Failure" message was displayed. The cause of the failure was not yet determined. The local dealer and the manufacturer were notified of the failure. The failure mileage was approximately 100,200.

NHTSA ID

11556960

Incident

Nov 27, 2023

Mileage

100,200 mi

The contact owns a 2013 Kia Optima Hybrid. The contact stated that while her daughter was reversing the vehicle, the Hybrid Propulsion System message was displayed. The vehicle was towed to the dealer where it was diagnosed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was 159,636.

NHTSA ID

11489787

Incident

Jun 30, 2022

Mileage

159,636 mi

The contact owns a 2013 Kia Optima Hybrid. The contact stated while driving at various speeds, the steering wheel started shaking abnormally with a sound coming from the steering rack. The contact stated that the vehicle was unsafe to drive. The contact stated there was no warning light illuminated. The vehicle was not diagnosed nor repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 170,000.

NHTSA ID

11423946

Incident

Jun 15, 2021

Mileage

170,000 mi

The contact owns a 2013 Kia Optima Hybrid. The contact stated while driving at an undisclosed speed, the hybrid system failure, pull over warning light was illuminated. The contact pulled over and the vehicle was not able to restart. The vehicle was towed to the dealer and diagnosed with a blown head gasket failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired and remained at the dealer for almost one year. The manufacturer was made aware of the failure. The approximate failure mileage was 115,000. Vin was unavailable.

NHTSA ID

11423227

Incident

Aug 1, 2020

Mileage

115,000 mi

TL* THE CONTACT OWNS A 2013 KIA OPTIMA HYBRID. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V750000 (ENGINE). THE CONTACT'S DAUGHTER WAS DRIVING AT AN UNDISCLOSED SPEED, WHEN THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO KIA OF MCCOMB (1030 LONGLEAF RD, MCCOMB, MS 39648) AND DIAGNOSED THAT THE ENGINE HAD THROWN A ROD AND NEEDED TO BE REPLACED. THE DEALER INFORMED THE CONTACT THAT THE VEHICLE WAS NOT ELIGIBLE FOR A NEW ENGINE UNDER THE RECALL HOWEVER, AFTER SPEAKING WITH THE MANUFACTURER, THE CONTACT WAS INFORMED THAT THE VEHICLE WAS EXCLUDED FROM THE RECALL REPAIR BECAUSE THE MILEAGE WAS OVER 150,000. THE CONTACT STATED THAT THE VEHICLE HAD A HYBRID AND GASOLINE ENGINE SO THE ODOMETER MILEAGE SHOULD NOT BE THE DECIDING FACTOR IN DETERMINING WHICH VEHICLES WERE INCLUDED OR EXCLUDED FROM THE FREE RECALL REPAIR AND ENGINE REPLACEMENT. THE FAILURE MILEAGE WAS 163,000. VIN WAS UNAVAILABLE.

NHTSA ID

11414285

Incident

Oct 1, 2020

Mileage

163,000 mi

TL* THE CONTACT OWNS A 2013 KIA OPTIMA HYBRID. WHILE DRIVING 45 MPH, THE CONTACT NOTICED THAT THE CHECK CHARGING SYSTEM WARNING INDICATOR ILLUMINATED. WHILE ATTEMPTING TO MANEUVER THE VEHICLE TO THE SIDE OF THE ROAD, IT COMPLETELY SHUT OFF. THE VEHICLE WAS TOWED TO EARNHARDT KIA (2121 E BELL RD, PHOENIX, AZ 85022, 602-346-5400) WHERE IT WAS DIAGNOSED THAT THERE WAS ELECTRICAL FAILURE; HOWEVER, THE SPECIFICS WERE UNKNOWN. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 73,000.

NHTSA ID

11257689

Incident

Sep 16, 2019

Mileage

73,000 mi

TL* THE CONTACT OWNS A 2013 KIA OPTIMA HYBRID. WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE SUDDENLY STALLED AND "CHECK HYBRID BATTERY AND DO NOT RUN" WAS DISPLAYED. THE VEHICLE WAS TOWED TO ROMEO KIA OF KINGSTON (111 SCHENK DR, KINGSTON, NY), BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 67,000.

NHTSA ID

11218849

Incident

Jun 6, 2019

Mileage

67,000 mi

HYBRID WARNING LIGHT SUDDENLY CAME ON INDICATING THAT I SHOULD PULL OVER WHILE I WAS DRIVING ON THE FREEWAY. I IMMEDIATELY VEERED TO MY LEFT TO GET TO THE SHOULDER, AS THE CAR HAD ALREADY DIED, AND I WAS MOVING ONLY ON MOMENTUM. I WAS ALMOST HIT BY A CAR BEHIND ME. I WAITED A WHILE, AND THE CAR RESTARTED. THE ENGINE LIGHT CAME ON AND WENT AWAY LATER THAT DAY. THIS WAS A SATURDAY, AND I TOOK THE CAR TO THE DEALERSHIP ON MONDAY. THIS WAS NOT THE FIRST OCCURRENCE. THE FIRST TIME I EXPERIENCED THE SAME SCENARIO AND ALSO ALMOST GOT HIT BY A CAR AS I WAS TRYING TO GET TO THE RIGHT SHOULDER. MY CAR DID NOT START IN THAT INCIDENT, AND I HAD TO GET IT TOWED. THE SECOND TIME WAS AGAIN THE SAME SCENARIO, AND IT DID RESTART. EACH TIME I TOOK IT TO THE DEALERSHIP. EACH TIME THEY SAID THEY COULDN'T REPLICATE THE PROBLEM, AND THEY MADE ANCILLARY UPDATES, WHICH DIDN'T HELP. THE THIRD TIME IT HAPPENED, I WAS ADAMANT THAT THEY FIX IT BECAUSE THEY WERE AT RISK OF SERIOUS LIABILITY BECAUSE I WAS BEING PLACED IN EXTREME DANGER. FURTHER, IT BROUGHT ABOUT MUCH ANXIETY KNOWING THAT THIS COULD HAPPEN WITHOUT WARNING AT ANY TIME WHILE DRIVING. MY CAR IS STILL WITHIN THE 100K WARRANTY. THE FIRST TIME, THEY REFUSED TO ADDRESS IT UNDER WARRANTY, AND THEY ARGUED WITH ME ABOUT IT ONLY TO CONCEDE LATER THAT, IN FACT, IT WAS COVERED UNDER WARRANTY.

NHTSA ID

11210065

Incident

May 11, 2019

Mileage

67,000 mi

ELECTRICAL INTERIOR LIGHT TURN ON WHEN YOU LEAN ON THE ARM REST ALSO GOT A OIL CHANGE AND THE OIL LIGHT WILL NOT RESET CAUSE THERE IS A MALFUNCTION IN THE OIL PRESSURE

NHTSA ID

11209961

Incident

May 23, 2019