RoadVitals

2017 Kia Optima Hybrid

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
25
Latest Jun 2, 2026
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
2
Latest Aug 24, 2023
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
3
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
2
1 injuries, 0 deaths reported

Overview

Our database contains 25 NHTSA owner-reported complaints for the 2017 Kia Optima Hybrid, most frequently naming the engine, electrical and brakes categories. 2 safety recalls have been issued covering this model year; 3 NHTSA investigations name it; and 66 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Engine1647.1%
  • Electrical514.7%
  • Brakes411.8%
  • Other / unspecified25.9%
  • Powertrain (other)25.9%
  • Visibility12.9%
  • Driver assistance12.9%
  • Exterior lighting12.9%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

2 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov

LATCHES/LOCKS/LINKAGES:TRUNK LID:LATCH

Aug 24, 2023
319,436 units potentially affected
The defect: Kia America, Inc. (Kia) is recalling certain 2016-2017 Rio, 2016-2018 Optima, 2017-2018 Optima Hybrid and Optima Plug-in Hybrid vehicles. The trunk latch base may crack, preventing the opening of the trunk from the inside. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 401, "Internal Trunk Release."
The risk: A person inside the trunk compartment may become trapped, increasing their risk of injury.
The remedy: Dealers will replace the trunk latch base subassembly, free of charge. Owner notification letters were mailed October 19, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC278.
Kia America, Inc.Manufacturer number SC278View on NHTSA.gov

ENGINE

Oct 29, 2021
10,731 units potentially affected
The defect: Kia Motors America (Kia) is recalling certain 2017-2018 Optima Hybrid and Optima Plug-In Hybrid vehicles. The connecting rod bearings inside the engine may wear prematurely, which can result in engine damage.
The risk: A damaged engine can increase the risk of a fire or it can cause an engine stall, increasing the risk of a crash.
The remedy: Dealers will inspect the engine. If bearing damage is found, the engine will be replaced. Dealers will also install a software update containing a Knock Sensor Detection System (KSDS). Repairs will be performed free of charge. Owner notification letters were mailed November 29, 2021. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC218.
Kia Motors AmericaManufacturer number SC218View on NHTSA.gov

Safety investigations

NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.

DP22005ClosedDefect Petition

Pedestrian alert sounds

Opened Jan 27, 2023
Closed Aug 7, 2023

NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after March 1, 2021.On January 27, 2023, NHTSA opened Defect Petition (DP) 22-005 to evaluate the subject matter described in the petition. On June 24, 2023 and as supplemented on June 25, 2023, the petitioner notified NHTSA he was withdrawing his petition. The petitioner indicated that, based on his review of data, there is no justification for asserting potential benefits that could be derived from actions sought by my petition. Based on the petitioner's withdrawal, DP22-005 is closed. Closure of this DP does not represent a determination by NHTSA regarding the subject matter of the petition.

ELECTRICAL SYSTEM:PROPULSION SYSTEMLed to recall 22V063000
DP22003ClosedDefect Petition

Loss of Motive Power

Opened Sep 12, 2022
Closed Dec 12, 2023

The National Highway Traffic Safety Administration (NHTSA) received a letter dated July 13, 2022, petitioning the Agency to initiate a safety defect investigation into loss of motive power allegations attributed to oil drain pan assembly failures on certain Hyundai Motor America, Inc. and Kia America, Inc. vehicles spanning Model Years (MY) 2005-2021. The Petitioners cited examples of complaints indicating that the subject vehicles were experiencing rapid loss of engine oil due to oil drain plug back outs, resulting in loss of motive power and/or catastrophic engine damage. Additional complaints were provided which alleged that the oil drain pans lack sufficient structural integrity and are susceptible to cracking. The petition itself can be reviewed at NHTSA.gov under ODI number 11481745. On September 12, 2022, the Office of Defects Investigation (ODI) opened Defect Petition (DP22-003) to evaluate the Petitioners’ request. The Petitioners have provided additional complaints within four supplemental letters dated January 31, 2023, March 21, 2023, May 23, 2023, and August 4, 2023. ODI’s evaluation included the review and analysis of the complaints and supporting information submitted by the Petitioners, as well as additional complaints submitted directly to NHTSA which referenced either the oil drain plug or a crack in the oil pan. After reviewing the available data, ODI has not identified evidence that would support opening a defect investigation into the oil drain pan assemblies of the subject vehicles. Based on a review of the available information, a loss of motive power resulting from an oil drain plug back out has not occurred between the initial sale of a vehicle and the completion of its first oil change. If during an oil change service, a technician fails to remove the existing drain plug gasket before installing a new gasket, it is likely that a proper seal between the drain plug and the oil pan will not be made. An improper seal between the drain plug and oil pan could lead to the backing out on the drain plug, resulting in the sudden loss of oil while driving. Additionally, the provided examples of oil pan cracks were localized to the immediate vicinity of the oil drain plug and/or appeared to be the result of direct-contact with a tool during servicing.  There is no information to support that a vehicle-based defect exists relating to the oil pan assembly, and instead the documented incidents are related to the failure to follow the proper maintenance procedures during oil change service. In October 2023, Hyundai published a Technical Service Bulletin (TSB) that provided detailed instructions for oil change service on its gasoline powered vehicles, specifically highlighting the need to remove and replace the existing drain plug gasket prior to reinstalling the drain plug. After a thorough review of the material submitted by the petitioner, the information already in NHTSA's possession, and the potential risks to motor vehicle safety implicated by the petitioners' allegations, NHTSA does not believe that a formal investigation is warranted. Therefore, the petition is denied. A Federal Register Notice (FRN) further detailing NHTSA’s reasons for denial of the petition will be published. The reference numbers for the complaints to NHTSA cited by the petitioner can be found in the petition submission documents in the public file for DP22-003. To review those complaints and the additional complaints ODI added to its evaluation which are cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.

ENGINE
EA21003ClosedEngineering Analysis

Engine Fires

Opened Dec 22, 2021
Closed Feb 5, 2024

On March 29, 2019, the Office of Defects Investigation (ODI) opened two Preliminary Evaluations (PE19-003 on Hyundai and PE19-004 on Kia) to broadly investigate incidents of non-crash fires (regardless of origin or operational status of the vehicle) on various model year Hyundai and Kia vehicles.  During the PE investigations, Hyundai and Kia issued several recalls to address vehicle fires, including those due to engine failures involving various engine types.  The remedies for the engine failure recalls typically involve engine inspection (to detect existing damage), and if necessary, engine replacement.  Additionally, both manufacturers have been installing an engine control software modification known as Knock Sensor Detection Software (KSDS) which is intended to detect impending engine failure, alert the driver, and limit engine power (to lessen likelihood of engine failure).KSDS is being installed under recalls and non-safety field actions, and both companies have extended limited engine warranties (see recall files). On December 22, 2021, ODI upgraded PE19-003 and PE19-004 to this Engineering Analysis (EA21-003, covering both Hyundai and Kia) to evaluate the scope of the prior recalls related to engine failures/fires and the efficacy of the recall remedies for the recalls, as well as the long-term viability of related programs and non-safety field actions being conducted by Hyundai and Kia.  The former issue involved approximately 550,000 MY 2013 Hyundai Elantra, MY 2011 Kia Sorento, and MY 2012-2015 Kia Rio.  The latter issue involved approximately 2.5 million recalled vehicles, which have been identified as displaying potential remedy concerns: Hyundai recalls 15V-568, 17V-226, 20V-746, and 21V-727; and Kia recalls 17V-224, 19V-120, 20V-750, and 21V-844. Regarding the recall scope issue, among all of the scope vehicles identified at EA opening, ODI found only the MY 2011 Kia Sorento vehicles equipped with both the Theta II 2.4L 4-cylinder Multi-Point Injection (MPI) and the Lambda II 3.5L 6-cylinder MPI engines experienced relatively high rates of reported fires.  In December 2023, Kia issued recall 23V-877 that will cover about 80,000 MY 2011 Kia Sorento vehicles equipped with the Theta II 2.4L MPI engines.  The remedy will involve an inspection, and if necessary, a replacement of the engine, as well as the installation of KSDS.  It should be noted that in 2021 these vehicles were included in a KSDS product improvement campaign with warranty extension.  For the MY 2011 Sorento vehicles equipped with the Lambda II 3.5L engines, ODI believes that future engine failures/fires involving these vehicles will likely be due to a lax in adhering to the proper or scheduled engine maintenance (regular engine oil changes), rather than a design or manufacturing engine issue. Regarding the issue of the efficacy of the recall remedies, ODI found the majority of the recalled Hyundai and Kia vehicles, by model, experienced lower reported fire rates after the remedies were applied.  Furthermore, ODI found that for most vehicles that did not receive the recall remedies, by model, experienced relatively high fire rates.  To address this problem, Hyundai informed ODI in December 2023, that it will renotify all of its owners covered by the Hyundai recalls of engine failures/fires every 8 months for the next 3 years.  In December 2023, Kia stated that it will renotify the majority of its owners every 8 months for the next 3 years.Several previously recalled Kia models are excluded from the renotification due to their lower reported rates of engine fires.  Overall, the renotification actions will help to increase the recall completion rates, thus reduce the frequency of engine fires in the future. In view of the recall action being taken by Kia and renotification actions being taken by both Kia and Hyundai, ODI is closing this Engineering Analysis.  Also, both companies have been released from the 2020-iniated Consent Orders (Kia since November 2022 and Hyundai since November 2023).  The agency reserves the right to take additional action if warranted by future circumstances.  To review the reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.

ENGINELed to recall 23V877

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Filed Jun 2, 2026

I believe the Hybrid Propulsion System in my kia optima hybrid should have been part of the recall. The vehicle is currently showing signs of the vehicle's Voltage Protection Device activating inadvertently, causing a sudden loss of power. Vehicle is currently with an authorized dealership being tested.

NHTSA ID
11741564
Incident
May 27, 2026
Engine
Filed Feb 13, 2025

The contact owns a 2017 Kia Optima Hybrid. The contact stated that while driving on the highway at 70 MPH, there was an abnormal amount of smoke coming from underneath the vehicle. The contact stated that DTC: P1326 was displayed on the instrument panel, with the message, “For Your Safety – Please Pull Over” displayed. The contact pulled over and opened the hood and there was a green liquid sizzling on the heat on top of the engine. The vehicle was towed to a local dealer where it was inspected; however, the vehicle was not diagnosed. The contact was informed that the upper radiator hose had melted, and that the battery was an OEM part. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 115,000.

NHTSA ID
11642636
Incident
Feb 6, 2025
Mileage
115,000 mi
Engine
Filed Jan 23, 2025

The contact’s son owns a 2017 Kia Optima Hybrid. The contact stated that after coming to a complete stop, the vehicle started leaking oil. The vehicle was not taken to a mechanic or the dealer. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 90,000.

NHTSA ID
11638094
Incident
Dec 16, 2024
Mileage
90,000 mi
EnginePowertrain (other)
Filed Aug 27, 2024

The contact owns a 2017 Kia Optima. The contact stated that while his daughter was driving 70 MPH, the vehicle stalled. The vehicle was steered to the side of the road. The vehicle was towed to a dealer where it was diagnosed and determined that the engine needed to be replaced. The vehicle was repaired but failed to accelerate as intended or change gear as intended. The vehicle was then taken to another dealer where it was diagnosed that the triaxle needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 140,000.

NHTSA ID
11611145
Incident
Jul 18, 2024
Mileage
140,000 mi
EngineOther / unspecifiedVisibility
Filed Jun 7, 2024

The contact owns a 2017 Kia Optima Hybrid. The contact received notification of NHTSA Campaign Number: 21V844000 (Engine) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated that while driving at approximately 70 MPH the "Hybrid" warning light illuminated. The contact also stated that while driving in a rainstorm, the windshield wipers failed, and the contact pulled over. The contact turned off and restarted the vehicle and the vehicle returned to normal functionality; however, the "Hybrid" warning light remained illuminated. The contact drove the vehicle to a local dealer who diagnosed that the main propulsion battery needed to be replaced; however, the parts were not yet available. The vehicle was not repaired. The contact stated that the vehicle could no longer be started. The failure mileage was approximately 83,000. Parts distribution disconnect.

NHTSA ID
11593002
Incident
Jun 7, 2023
Mileage
83,000 mi
ElectricalEngine
Filed May 24, 2024

The Hybrid Warning light came on. This was the third time this has happened. The first time Kia said it was the Air Box and I paid $600 to repair. The second time the shop mistakenly cleared the codes before determining the cause. The third time they say it is the Wiring Harness and will cost $4,550 to report if they have the harness. This vehicle has recall for the connecting rod in the engine which I suspect is the real issue due to clicking noise it makes just before the lights come on, but each time I take it in I am told it is something else. Since it is the Wiring Harness this time it could be a fire hazard especiall on a Hybrid with Lithium batteries, I am not going to repair it as it has left me on the road too many times and I am sure it has the connecting rod issue. I hope nobody else has this issue and unfortunately Kia does not seem interested in repairing it, it was in the shop for 6 weeks before they diagnosed it.

NHTSA ID
11590600
Incident
Mar 22, 2024
Engine
Filed May 2, 2024

Vehicle Hybrid system wanring light has come on 3 times since January 2024. Kia has not been able to resolve the issue and just reset the system.

NHTSA ID
11586499
Incident
May 2, 2024
Engine
Filed Jan 15, 2024

I was driving in morning traffic at 65MPH when the warning lights went flashing stating the HEV Electric engine was shutting down, I was crawling to 20 MPH. I had the car towed to a Kia dealer and was told the electric engine was fine, the gas engine oil was bone dry! NO LOW OIL light ever triggered! Not a single warning. Just out of the blue! This is wrong on so many levels! I get oil changes when they are due and use top synthetic oil. The dealer is reporting it to Kia and said at 87,500 miles I'm under the extended warranty, but Kia will tell them how to handle the issue. I cannot afford a new engine! This is the second Kia I had this problem! They said it passed the bearing test, so why is my engine bone dry? This is dangerous to be driving at high speed and have your car drop speed to 20MPH, then drop to 10MPH. I'm still waiting for Kia to get back to me, the dealer says it takes 48 business hours. I dropped it off Thursday 1/11/2024, Hopefully, tomorrow I will find out. I cannot afford a new car and I still have a balance on this car. I've read multiple complaints on this sight, all the same.

NHTSA ID
11565654
Incident
Jan 11, 2024

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

PS797

BACK OVER PREVENTION: WARNINGS

PITSTOP: TECHNICAL OPERATIONS: EXTERNAL DAMAGE TO ULTRASONIC SENSOR: This Pitstop provides information related to Parking Distance Warning (PDW) alerts and repairs involving ultrasonic sensors. The PDW system alerts the driver while parking, by calculating distance based on the difference in signal transmission and reception times between the vehicle (ultrasonic sensor) and an object. The membrane film of the ultrasonic sensor is used for object detention and can be damaged by stone chips or foreign substances while driving. Damage to the cover of the ultrasonic sensor can also lead to damage to the internal circuit. As a result of this external damage, the PDW system may not receive the proper signal from the ultrasonic sensor. In some cases, the system may cause a false alarm, no alert, or phantom warnings by a “Warning Lamp’ to be displayed on the cluster. The ultrasonic sensor membrane film should be always inspected for external damage and if any part replacement should be treated as a general repair, not as a warranty claim repair for this concern. (Please note that this Pitstop only applies to models/trims that are equipped with the ultrasonic sensors.)

TSB_TRA046_R5

POWER TRAIN

TECHNICAL SERVICE BULLETIN: TRANSMISSION FLUID APPLICATION GUIDE - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information relating to the correct transmission fluid type and fill quantity requirement for each Kia model. A flush is required ONLY when a transmission is replaced, and the transmission oil cooler is transferred to the new transmission.

TSB_TRA046_R4

POWER TRAIN

This bulletin provides information relating to the correct transmission fluid type and fill quantity requirement for each Kia model. A flush is required ONLY when a transmission is replaced.

TSB_TRA072_R5

ELECTRICAL SYSTEM; POWER TRAIN

TECHNICAL SERVICE BULLETIN: SERVICE ACTION: INHIBITOR SWITCH REPLACEMENT (SA317B/C) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides the procedure to replace the inhibitor switch on some 2017MY Optima (JFa), Sorento (UMa), Optima Hybrid (HEV), Optima Plug-in Hybrid (PHEV), Sportage (QL), Forte (YD), and Sedona (YP), and some 2016-2017MY Optima (JF) vehicles, equipped with a front wheel drive 6-speed transmission, which may experience the concerns listed below. These concerns may be due to the inhibitor switch not allowing the correct gear position signal to be sent to various control units.

TSB_CLI049_R1

ELECTRICAL SYSTEM; VISIBILITY; VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:COMPRESSOR

TECHNICAL SERVICE BULLETIN: PARTIAL REPAIR - ELECTRICAL A/C COMPRESSOR - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information regarding partial repair of the Air Conditioning (A/C) compressor assembly on some 2011MY~ Optima Hybrid (TF HEV, JF HEV/PHEV), 2015MY~ Soul EV (PS EV), 2017MY~ Niro (DE HEV/PHEV/EV), 2022MY~ EV6 (CV), 2021MY~ Sorento (MQ4 HEV/PHEV), 2023MY~ Sportage (NQ5 HEV/PHEV), and 2023MY~ Niro (SG2 EV/HEV/PHEV) vehicles.

TSB_TRA072_R4

POWER TRAIN

TECHNICAL SERVICE BULLETIN: SERVICE ACTION: INHIBITOR SWITCH REPLACEMENT (SA317B/C) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides the procedure to replace the inhibitor switch on some 2017MY Optima (JFa), Sorento (UMa), Optima Hybrid (HEV), Optima Plug-in Hybrid (PHEV), Sportage (QL), Forte (YD), and Sedona (YP), and some 2016-2017MY Optima (JF) vehicles, equipped with a front wheel drive 6-speed transmission, which may experience the concerns listed below. These concerns may be due to the inhibitor switch not allowing the correct gear position signal to be sent to various control units.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Kia Optima Hybrid by model year
YearComplaintsRecallsInvestigationsIssue Index
2020102
2019002
2018323
2017Viewing252357.5
2016403
2015120347.2
2014310652.9
2013512756.1
20121083761.7
2011343660.2

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.