Owner-reported complaints naming the body or structure system, filed with NHTSA
Data refreshed
Reports naming the vehicle structure, frame, body panels, doors, hood and trim. Every record below is an owner-reported complaint about the 2002 Kia Sedona submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 14 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
THE DOOR HANDLES ARE PLASTIC AND EVENTUALLY BROKE OFF ON THE OUTSIDE SO THAT OPENING THE DOORS -ALL 4- IS TRICKY SINCE ONLY ONE SIDE OF THE HANDLE REMAINS IN PLACE. THE INSIDE DOOR HANDLES HAVE A PLASTIC CHROME-LOOKING COATING THAT PEELS OFF AND HAS CUT OUR HANDS SEVERAL TIMES CAUSING US TO NEED BANDAGES AS SOON AS WE RUN IN THE FRONT DOOR.
DRIVER DOOR WILL NOT OPEN FROM THE INSIDE OR OUTSIDE.
BOTH OF MY FRONT DOOR HANDLES ON INSIDE BROKE COMPLETELY OFF EXACTLY THE SAME WAY ONLY WAY TO GET OUT IF MY CAR IS TO ROLL WINDOW DOWN AND OPEN FROM OUTSIDE. ALSO SLIDING DOOR HANDLE SAME MATERIAL BROKE OFF I FEEL IT IS A SAFETY HAZARD IF THE WINDOWS WERE TO QUIT WORKING I WOULD HAVE NO WAY OUT. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
TL* THE CONTACT OWNS A 2002 KIA SEDONA. THE CONTACT STATED THAT THE AIR CONDITIONING UNIT FAILED AND WAS BLOWING WARM AIR. THE VEHICLE WAS TAKEN TO THE DEALER AND AN INSPECTION WAS PERFORMED, WHICH DETERMINED THAT THE CONDENSER WAS LEAKING. THE DEALER ALSO FOUND THAT THE VEHICLE PASSENGER SIDE OF THE SUB FRAME WAS CORRODED WITH ONLY TWO INCHES OF METAL LEFT SUPPORTING THE ENGINE. THE CORROSION ALSO SPREAD TO THE DRIVER'S SIDE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DENIED ASSISTANCE WITH THE REPAIR. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 62,000.
THE SLIDING DOOR ON THE DRIVER'S SIDE WON'T GO FARTHER BACK THAN 1/2 WAY & THEN STOPS. WHEN THIS HAPPENED ON THE PASSENGER SIDE ON MAY 16, 2005, AND WE PULLED IT BACK ALL THE WAY, THE SLIDING DOOR ASSEMBLY FELL OUT OF THE WINDOW IN THE REAR & THE REAR PART OF THE SLIDING DOOR FELL DOWN TO THE GROUND & LEFT LARGE GOUGES IN THE SIDE OF THE VEHICLE. THIS WAS MARKED AS RECALL WHEN FIXED ON THE PASSENGER SIDE - 2002, KIA SEDONA.*AKI
DT: THE CONTACT STATED BOTH T SLIDING DOORS MALFUNCTIONED. HE HAD A PROBLEM WITH THE PASSENGER'S SIDE DOOR PREVIOUSLY. IT FELL OFF THE TRACK, AND WAS REPAIRED BY SERVICE DEALER. NOW, BOTH DOORS WERE STUCK SHUT AND WILL NOT OPEN, EVEN OPEN FROM THE INSIDE. NO APPOINTMENT HAS BEEN MADE WITH THE SERVICE DEALER FOR REPAIRS.*AK
CONSUMER BELTS SQUEAL, SLIDDING DOOR DRAGS, PULLEY WAS REPLACED AT 7744 MILES. *TS ***NO ANSWER REQUIRED*** THE PULLEY AND BELT HAVE BEEN REPLACED 10 TIMES. THE ALTERNATOR SEIZED WHILE THE VEHICLE WAS BEING DRIVEN. THE A/C FAN MADE LOUD NOISES. THE SLIDING DOOR DRAGGED. THE EMERGENCY BRAKE WOULD NOT HOLD, THE DEALER ADJUSTED IT THREE TIMES THEN FINALLY REPLACED. AN INTERNAL SHORT IN THE FUSE CLOCK CAUSED THE VEHICLE NOT TO START. THE VEHICLE STALLED INTERMITTENLTY BUT THE DEALER WAS UNABLE TO DUPLICATE THE STALLING. THE POWER WINDOWS WOULD STICK AND MAKE NOISE, THE DEALER LUBED IT AND REPLACED THE REGULATOR. THE REAR HATCH RUSTED AROUND HANDLE AND HAD TO BE REPAIRED/REFINISHED TWICE. THE EXHAUST MANIFOLD RACKED. OIL LEAKED FROM OIL FILTER. THE FRONT AND REAR WIPERS FAILED. THE SLIDING DOOR HANDLE BROKE. THE DASH LIGHTS ILLUMINATED DUE TO BROKEN BAD SWITCH CONTACTS. THE ROTORS WARPED. THE A/C WAS BLOWING WHEN IT WASN'T ON AND SOMETIMES IT BLEW OUT WARM AIR. THE REAR SEAT ARM REST WILL NOT STAY DOWN. THE THRESHOLD ON THE LEFT SIDE IS CRACKED. *NM
WE HAVE A 2002 KIA SEDONA; WE BOUGHT IN DEC OF 2001. WITHIN THE FIRST 6 MONTHS, THE ALTERNATOR,BATTERY,IGNITION SWITCH, HAD TO BE REPLACED, ALONG WITH SLIDING DOORS FALLING OFF THE HINGE. I COMPLAINED OF A WIND NOISE FOR THE FIRST YEAR NO ONE KNEW WHAT IT WAS. IT WENT UNFIXED. WITHIN A YEAR THE SHOCKS, THE STRUTS AND SLIDING DOORS HAD TO BE REPLACED. MY AIR-CONDITION WENT OUT COMPLETELY GUESS WHAT NO MORE WIND NOISE. AND NO LONGER UNDER WARRANTY. MY REAR WIPER CONTROL WENT OUT. RECENTLY, WHILE ON THANKSGIVING VACATION TO OHIO WE HAD TO HAVE ROADSIDE PICK UP OUR VAN AS THE TRANSMISSION TOTALLY WENT OUT WITHOUT WARNING. WHILE IN THE SHOP WE WERE ADVISED OUR BRAKES WERE NOT SAFE TO DRIVE. WE HAD NEVER HAD A PROBLEM WITH THE BRAKES. AND THE MOTOR MOUNTS WERE ALSO IN NEED OF REPLACEMENT. WAS IN THE SHOP 14 DAYS, WE HAD TO DRIVE BACK TO OHIO TO WHEN READY. THE BRAKES WENT TO THE FLOOR HAD NEVER EVER DONE THAT BEFORE. WHEN WE WERE ON OUR WAY OUT OF TOWN, THE TRANSMISSION WAS ACTING UP. WE MADE IT HOME ON DEC 7TH AND NO ONE AT KIA COULD TAKE THE VEHICLE IN UNTIL THE SERVICE MANAGER RETURNED MY CALL HE WAS OFF FOR DOCTOR VISIT. ON DEC 13, I TOOK MY VAN IN TO BE REPAIRED, THEY CALLED ME AND TOLD ME IT WOULD NEED A NEW TRANSMISSION, AND GUESS WHAT THEY ARE ALSO REPAIRING THE SLIDING DOORS 5TH TIME I THINK. THEY HAVE TO ALSO FIX THE DENT IN THE HOOD THAT WAS NOT THERE, BEFORE THE OHIO KIA TOOK IT IN TO BE FIXED. TODAY IT HAS BEEN 15 DAYS. I STILL DO NOT HAVE MY VAN. I WOULD NOT RECOMMEND KIA TO MY WORST ENEMY. PLEASE ALLOW OTHERS TO KNOW THAT KIA IS A LEMON IF EVER THERE WERE ONE.*AK
KIA HAS INFORMED US THAT OUR CAR WILL CONTINUE TO NEED REPAIRS SINCE IT WAS NOT DESIGNED TO BE DRIVEN ON DIRT ROADS. WE LIVE ON A DIRT ROAD AND DRIVE MANY MILES OF DIRT ROADS AND NOW WE ARE SPENDING MONEY REPLACING PARTS NOT PROTECTED FROM DIRT DUE TO FAULTY ENGINEERING DESIGN.*AK
WHILE STARTING VEHICLE THE SLIDING DOOR WINDOW HAD BLOWNOUT AND SHATTERED INTO PIECES. NO ONE WAS HURT, BUT THE THE ONLY OCCUPANCY WAS THE DRIVER AT TIME OF INCIDENT. *AK THE CONSUMER STATES THAT THE DOOR WAS SHUT AT THE TIME AND THE VEHICLE WAS NOT MOVING. THE CONSUMER FEELS THAT SOMETHING SHOULD BE DONE TO INSURE HIS FAMILY'S SAFETY, AND TO KEEP THEM DRIVING KIA VEHICLES. *SCC
SPRING MECHANISM ON REAR HATCHBACK WAS TOO "STRONG". CONSUMER OPENED HATCHBACK AND WAS WAS KNOCKED TO THE GROUND AND BROKE ARM.*AK
BACK HATCH DOOR WILL NOT OPEN AT ALL. CONTACTED DEALER ,AND THE DEALER IS NOT WILLING TO DO ANYTHING.*AK *YH
BOTH SLIDING DOORS WILL NOT STOP IF A PERSON GETS IN THE PATH OF DOOR. IF DOORS ARE NOT OPEN ALL THE WAY THEY WILL CLOSE.*AK
ELECTRIC SYSTEM WIRING CAUSING LIGHTS/WINDOWS AND DOOR LOCKS TO GO OUT. DEALER NOTIFIED.*AK
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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