Owner-reported complaints naming the driver-assistance system, filed with NHTSA
Data refreshed
Driver assistance reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
18
Latest Apr 30, 2010
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
9%
of 198 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
6
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
9
What this page shows
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems. Every record below is an owner-reported complaint about the 2002 Kia Sedona submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 18 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Owner reports naming driver-assistance
Shown in the owner’s own words, exactly as filed
Driver assistance
Filed Apr 30, 2010
Crash reported
2002 KIA SEDONA. CONSUMER STATES UNINTENDED ACCELERATION WAS THE CAUSE OF AN ACCIDENT. THE VEHICLE TOOK OFF AT AN ACCELERATED SPEED AND WOULD NOT STOP DESPITE THE BRAKES BEING APPLIED. *TGW THE CONSUMERS HUSBAND HIT ANOTHER VEHICLE AND SUBSEQUENTLY HIT A TREE. THE CONSUMER STATED THE ACCELERATOR WAS STUCK. *JB
NHTSA ID
10313228
Incident
Jan 6, 2010
Driver assistance
Filed Jan 20, 2010
Crash reported1 injury reported
TL*THE CONTACT OWNS A 2002 KIA SEDONA. WHILE THE CONTACT WAS DRIVING APPROXIMATELY 5 MPH OUT OF A PARKING SPACE, THE VEHICLE SUDDENLY ACCELERATED AND CRASHED INTO A NEARBY VEHICLE. THE CONTACT THEN PLACED THE VEHICLE INTO DRIVE AND IT ACCELERATED AGAIN CAUSING HER TO CRASH INTO ANOTHER VEHICLE FOR THE SECOND TIME. THE CONTACT WAS NOT INJURED; HOWEVER THE DRIVER IN THE VEHICLE IN THE FIRST CRASH SUFFERED A KNEE INJURY. THE FAILURE HAS OCCURRED ON MORE THAN 2 OTHER OCCASIONS AND THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALER. A POLICE REPORT IS AVAILABLE. THE CURRENT AND FAILURE MILEAGES WERE 146000.
NHTSA ID
10300429
Incident
Jan 6, 2010
Mileage
146,000 mi
Driver assistance
Filed Mar 22, 2007
TL*- THE CONTACT STATED THAT WHILE DRIVING THE 2002 KIA SEDONNA WITH 37275 FAILURE MILEAGE AT ANY RATE OF SPEED THE VEHICLE ACCELERATED WHILE BRAKING. THIS FAILURE HAPPENED FOUR TIMES. THE VEHICLE HAS BEEN TO THE DEALER THREE TIMES, BUT THE PROBLEM STILL PERSISTED. RECALL 05V013000 WAS ISSUED FOR VEHICLE SPEED CONTROL: CABLES. REPAIRS HAD BEEN PERFORMED TWICE ON THE VEHICLE, BUT THE ACCELERATION WHILE BRAKING STILL PERSISTED. THE CURRENT MILEAGE WAS 37,292. *AK
NHTSA ID
10185945
Incident
Mar 19, 2007
Mileage
37,275 mi
Driver assistance
Filed Oct 31, 2006
Crash reportedFire reported3 injuries reported1 death reported
DT*: THE CONTACT STATED THE VEHICLE HAD RECENTLY BEEN SERVICED AT A SERVICE DEALER, FOR RECALL # 05V013000, VEHICLE SPEED CONTROL: CABLES. THE SERVICE REPORT DID NOT STATE THE CLIP WAS ADDED TO KEEP THE CABLES IN PLACE. ITEMS WERE NOTICED HANGING UNDER THE VEHICLE. THE CONTACT STATED WHILE DRIVING 35 MPH ON DRY ROAD CONDITIONS, THE VEHICLE ACCELERATED UNCONTROLLABLY TO 75 MPH. THE BRAKES WERE APPLIED BUT THE VEHICLE CONTINUED THE TRAVEL FORWARD, SWERVED OFF THE ROAD , GLANCED A TREE ON THE RIGHT SIDE, THEN IMPACTED A TREE HEAD ON. THE WINDSHIELD WAS TORN OUT BY THE IMPACT AND THE VEHICLE CAUGHT ON FIRE. A PEDESTRIAN SAW THE CRASH AND WENT TO HELP. THE FIRE WAS PARTIALLY EXTINGUISHED THEN THE 40 YEAR OLD DRIVER WAS PULLED OUT OF THE VEHICLE. THE DRIVER SUFFERED INJURIES TO THE HEAD, A LACERATION TO THE RIGHT KNEE, CUTS AND BURNS FROM THE FINGERS OF THE RIGHT HAND, TO THE SHOULDER, THE HEEL OF THE RIGHT FOOT WAS CRUSHED AND AN UNIDENTIFIED NUMBER OF RIBS WERE BROKEN. THE FRONT RIGHT PASSENGER SUSTAINED INJURIES TO THE HEAD AND BURNS TO 30% OF THE BODY, MOSTLY ON THE LEFT SIDE, WHICH RESULTED IN A COMA. BOTH ARMS AND LEGS WERE BROKEN AS WELL. AN 11 YEAR OLD MALE AND A 9 YEAR OLD FEMALE ESCAPED THE REAR OF THE VEHICLE. THE 11 YEAR OLD MALE DIED OF HEAD AND CHEST INJURIES AT THE SCENE AND THE 9 YEAR OLD FEMALE HAD A BROKEN RIGHT ARM AND TRAUMA TO THE RIGHT EYE. A 10 YEAR OLD FEMALE WITH HEAD AND CHEST INJURIES, DIED IN THE VEHICLE FIRE. A 12 YEAR OLD MALE DIED ON IMPACT FROM HEAD AND CHEST INJURIES, BUT WAS NOT RECOVERED UNTIL AFTER THE FIRE WAS EXTINGUISHED. ALL OCCUPANTS WERE WEARING THEIR SEATBELTS. ALL WERE TAKEN TO THE HOSPITAL. A POLICE AND FIRE DEPARTMENT REPORT WERE TAKEN. PICTURES WERE AVAILABLE. THE SERVICE DEALER AND MANUFACTURER WERE NOTIFIED.*AK
NHTSA ID
10172313
Incident
Aug 22, 2006
Mileage
32,000 mi
Driver assistance
Filed Mar 21, 2006
DT*: THE CONTACT STATED THE VEHICLE LOST POWER INTERMITTENTLY ON HOT DAYS WHILE ACCELERATING. FURTHERMORE, WHEN THE ACCELERATOR PEDAL WAS RELEASED AND AGAIN DEPRESSED THE VEHICLE ACCELERATED. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION, BUT THE PROBLEM COULD NOT BE DUPLICATED.
NHTSA ID
10153309
Incident
Mar 6, 2006
Mileage
77,400 mi
Driver assistance
Filed Aug 17, 2005
INPUT SPEED SENSOR ERROR BEGAN IN EARLY JULY. CAUSED RANDOM SHIFTING WHILE DRIVING, CAR REMAINED STUCK IN GEARS OR RANDOMLY DROPPED OUT OF GEARS. CAR SENT TO HAVE SENSOR REPLACED IN MID AUGUST. ONE OF FOUR SENSORS SHOWING DEFECTIVE ON VEHICLE JUST BARELY OUT OF WARRANTY.*AK
NHTSA ID
10133189
Incident
Aug 15, 2005
Mileage
65,000 mi
Driver assistance
Filed May 2, 2005
Crash reported2 injuries reported
WHEN THE CONSUMERS FOOT WAS ON THE BRAKE, THE CAR MOVED(LURCHED) BY ITSELF AND HIT THE CAR IN FRONT. THE CONSUMER TOOK THE CAR TO THE KIA DEALER APPROXIMATELY 10 TIMES IN THE PRIOR YEAR. THEY FOUND THREE MAJOR THINGS WRONG WITH THE VEHICLE, AND REPAIRED ALL OF THE DEFECTS EXCEPT THE UNINTENDED ACCELERATION. THE CONSUMER THOUGHT THE PROBLEM WAS TAKEN CARE OF AND THE SAME THING HAPPENED THIS MORNING. CALLED THE DEALER AND THEY WANT TO HAVE THE CAR TOWED IN. IT STARTED GOING BAD THIS PAST YEAR WHEN IT WOULD SHAKE.
NHTSA ID
10119368
Incident
Apr 6, 2005
Mileage
37,000 mi
Driver assistance
Filed Mar 14, 2005
ON SEVERAL OCCASIONS WHILE DRIVING IN SEVERE COLD WEATHER OF 10 DEGREE CENTIGRADE VEHICLE ACCELERATOR/THROTTLE FROZE. VEHICLE WAS TAKEN TO THE DEALER, WHO WAS UNABLE TO LOCATE THE PROBLEM. *AK THE CONSUMER STATED THAT THE VEHICLE ACCELERATED ON ITS OWN. THE CONSUMER PUT THE ENGINE IN NEUTRAL AND THE ENGINE WOULD NOT STOP REVVING. THE CONSUMER TOOK THE VEHICLE IN FOR SERVICE AND THE MECHANIC AFTER STARTING THE ACCELERATOR STUCK AND THE VEHICLE ALMOST WENT THROUGH THE BUILDING. *TC
NHTSA ID
10109021
Incident
Jan 24, 2005
Mileage
50,380 mi
Driver assistance
Filed Jan 31, 2005
WHILE DRIVING ACCELERATOR BECAME INOPERABLE BETWEEN 2000, AND 3000 RPMS. CONTACTED THE DEALER, AND WAS TOLD THERE WAS PLASTIC COATING WHICH BROKE IN SEVERAL PARTS. HOWEVER, THERE WAS SOMETHING SHREDDING THE COATING. *AK
NHTSA ID
10109337
Incident
Dec 22, 2004
Mileage
59,000 mi
Driver assistanceEngineInterior & seats+2 more
Filed Jan 21, 2005
I HAVE HAD NUMEROUS PROBLEMS WITH MY KIA SEDONA. WITHIN A FEW MONTHS OF OWNERSHIP THE HEAD GASKET BLEW AND IT WAS TOWED IN AND REPLACED. THEN THE WINDSHIELD BROKE DURING THE NIGHT IN THE GARAGE WITH NO WEATHER EXTREMES. I REPLACED THAT. IN 2 YEARS I'VE HAD 2 BLOWOUTS TO THE FRONT DRIVER'S TIRE. THE ONLY 2 IN MY WHOLE 30+ YEARS OF DRIVING.DEALER SAYS ITS NOT THE CAR. THE FRONT WHEEL BEARINGS WERE REPLACED. IN DEC 2004 THE ENGINE WAS REPLACED, THE LUMBAR SUPPORT WAS BROKEN AND FIXED, THE DRIVER'S DOORHANDLE BROKE AND WAS FIXED BY KIA. JAN18 IT WAS BACK IN BECAUSE THE HOOD RELEASE WAS NOT WORKING. IT WAS FIXED AND WE PICKED UP THE VEHICLE 1/19. ON 1/21 THE GAS PEDAL STUCK, I BROUGHT IT IN AND THEY FIXED IT IMMEDIATELY. " THE COVER HAD FALLEN DOWN AND THEY TIED IT BACK UP." OBVIOUSLY NOT A GOOD JOB BECAUSE IT STUCK AGAIN ON THE WAY HOME AT 65MPH. I WAS FINALLY ABLE TO STOP THE CAR AND HAD IT TOWED BACK IN. I THINK IT IS A DEATH TRAP!
NHTSA ID
10107689
Incident
Jan 21, 2005
Mileage
5,000 mi
Driver assistance
Filed Jan 9, 2005
MY 2002 KIA SEDONA HAS APPROXIMATELY 54000 MILES. AT APPROX 34000 MILES, WE ENCOUNTERED A VERY SERIOUS SAFETY PROBLEM WITH THE VEHICLE SURGING FORWARD AT STOP SIGNS, RED LIGHTS, AND BUSY INTERSECTIONS. IT WAS AS IF WERE SITTING AT A STOP SIGN W/ ONE FOOT ON BREAK AND A GHOST WAS STOMPING ON THE ACCELARATER. KIA CHANGED OUT THE WIRING HARNESS AND THIS SEEMED TO FIX THE PROBLEM.*AK
NHTSA ID
10106033
Incident
Apr 9, 2003
Mileage
34,000 mi
AirbagsDriver assistanceSuspension
Filed Jan 2, 2005
PROBLEMS: UNWANTED ACCELERATION; CLUNKING/SEIZING BRAKES/LIT AIRBAG WARNING LIGHT. MILEAGE: UNDER 58,000 MILES. KIA SEDONA 2002 VIN # [XXX]. ON AFTERNOON OF 12/31/04, I & PASSENGER DRIVE FROM NYC TO HARTFORD, CT. MINIVAN REPEATEDLY ACCELERATED TO 70-75 MPH ALONG HIGHWAY ROADS. I BRAKED TO REDUCE SPEED REPEATEDLY. UNSUCCESSFUL REPEATEDLY DESPITE KNOWLEDGE THAT STATE TROOPERS LOOKING FOR SPEEDERS ON NEW YEAR'S EVE. RETURNING FROM HARTFORD, CT TO NYC ON AFTERNOON, ON HIGHWAY ROADS, A LIGHT GRINDING SOUND FROM RIGHT SIDE OF CAR [SEEMED BOTH FRONT & REAR WHEELS] CAME ON WHENEVER I STEERED TO THE LEFT. NO SOUND IF DRIVING STRAIGHT OR TO RIGHT. CHECKED UNDER MINIVAN FOR LOOSE ANYTHING. SAW NOTHING. FELT TIRES AND STEEL WHEELS FOR HEAT, IF BRAKES ARE WEARING OR STICKING. FELT UNIFORM TEMPERATURES ON ALL TIRES AND WHEELS. CONDUCT MY BUSINESS IN HARTFORD, CT. DROVE HOME TO BRONX COUNTY, NY WITH PASSENGER. PICKED UP FAMILY OF 4 KIDS, 2 PARENTS TO DRIVE TO MOTHER-IN-LAW IN QUEENS COUNTY. DROP OFF PASSENGER AND PROCEED TO ROUTE 87 SOUTH. LEAVING ROUTE 87 SOUTH [MAJOR DEEGAN HIGHWAY] ONTO EXIT RAMP FOR ROUTE 95 NORTH [CROSS BRONX EXPRESSWAY EASTBOUND] IN STOP & GO TRAFFIC AROUND 7:30 PM THERE WAS A CLUNKING SOUND GOING FROM RIGHT FRONT WHEEL TO CENTER TO LEFT FRONT OF CAR. I STOPPED & CHECKED UNDER CAR WITH ELECTRIC LANTERN FOR BROKEN STRUT OR TIE-ROD. SAW NOTHING. DROVE ON ROUTE 95, OVER WHITESTONE BRIDGE TO QUEENS. PARKED VAN. ON 1/1/2005 [SATURDAY] AROUND 1:00 AM I DRIVE FAMILY BACK TO HOME IN BRONX COUNTY. TWO STREETS FROM HOME A CLUNK SOUND AGAIN, GRABBING WHEELS. DROP OFF FAMILY AT 1:30 A.M. DRIVE VEHICLE TO NEIGHBORHOOD GAS STATION FOR CHECK-UP THAT SATURDAY MORNING. UNABLE TO CONTACT SERVICE DEPT OF LOCAL KIA DEALERSHIP DUE TO NEW YEAR'S WEEKEND. ALSO, NOTE AIRBAG LIGHT IS ON CONTINUOUSLY. WILL CONTACT WARRANTY PHONE NUMBERS & PERSONNEL & KIA DEALERSHIP AM OF MONDAY, 1/3/2005 PRIOR TO WORK COMMENCING. FRONT & REAR SUSPENSION COMPLAINTS. UPDATED 07/24/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREE
NHTSA ID
10104934
Incident
Dec 31, 2004
Mileage
57,840 mi
Driver assistance
Filed Dec 17, 2004
I WAS TRAVELING FROM ONE HIGHWAY ONTO ANOTHER. AS I WAS COMING OFF THE RAMP AND ACCELERATING TO MERGE ONTO THE OTHER HIGHWAY THE CAR STARTED ACCELERATING BY ITSELF. IT KEPT GETTING FASTER AND FASTER. I TRIED TO TAP THE PEDAL THINKING IT WAS JUST STUCK ( LIKE OLDER CARS DID WHEN YOU STARTED THEM AND THEY REACHED IDEAL IDLE & TEMPERATURE) AND IT INCREASED SPEED. IT REACHED THE MAXIMUM SPEED ON THE CAR OF 135 MPH. I CAN'T REMEMBER MUCH ELSE EXCEPT JUST TRYING TO FIGURE OUT HOW TO STAY SAFE AND GET THE CAR TO STOP. THE ENGINE WAS SCREAMING AND THERE WAS A LOT OF NOISE COMING FROM EVERYWHERE IN THE CAR. I TRIED THE BRAKES BUT THEY ONLY SMOKED AND THE CAR DIDN'T SEEM TO SLOW DOWN MUCH. I GOT TO A PORTION OF THE ROAD WHERE THERE WAS A STRAIGHT AWAY AND I GOT ONTO THE SHOULDER AND I PUT THE CAR IN NEUTRAL. IT TOOK A BIT TO SLOW DOWN TO A STOP AND THEN I SHUT THE CAR OF. I CALLED THE 800 NUMBER ON MY DOOR FOR ROADSIDE ASSISTANCE AND TOLD THEM WHAT HAPPENED. THEY TOLD ME TO SIT TIGHT AND THEY WOULD CALL ME BACK IN 5-7 MINUTES TO TELL ME WHO WAS COMING AND WHERE THE CAR WAS GOING FOR REPAIR. SHE NEVER CALLED BACK. THE DEALER WHERE I BOUGHT THE CAR WAS THE POINT OF SERVICE. WHEN I GOT THE CAR BACK IT WAS STATED ON THE SERVICE INVOICE THAT THE BREATHER HOSE HAD POPPED OFF OF THE VALVE COVER AND THE BRACKET BENT CAUSING THE HOSE AND CLAMP TO BIND UNDER ACCELERATOR CABLE AND THROTTLE LINKAGE. THEY REPLACED THE SPRING CLAMP WITH A WORM TYPE CLAMP. THEY ALSO PERFORMED A LIGHT CUT ON THE FRONT ROTORS AND DEGLAZED THE PADS. THEY GAVE ME THE CLAMP THAT CAUSED THE WHOLE PROBLEM. IT WAS NOT BROKEN IT JUST POPPED OFF. I HAVE RETURNED THE CAR BECAUSE IT STILL IS NOT THE SAME. I FEEL THE CAR HAS BEEN COMPROMISED AND I DON'T FEEL SAFE IN IT. *JB
NHTSA ID
10104045
Incident
Dec 13, 2004
Mileage
50,524 mi
Driver assistance
Filed Nov 30, 2004
THE VEHICLE WOULD JERK BACK AND FORTH OR SHAKE FORCEFULLY AND UNCONTROLLABLY AT VARIOUS SPEEDS, INCLUDING WHILE TRAVELING ON THE HIGHWAY AT 50 MPH, THE VEHICLE WOULD ALSO STALL UNEXPECTEDLY WHILE IN MOTION FORCING THE DRIVER TO SUDDENLY TRY TO STEER TO SAFETY WITHOUT POWER STEERING. THE VEHICLE IDLED LOW WHEN STOPPED AND SUDDENLY LUNGES FORWARD ON IT'S OWN WHILE THE DRIVERS FOOT WAS ON THE BRAKES. THE SERVICE DEALERS WERE UNABLE TO DUPLICATE THE PROBLEM. THE VALVES, FILTERS AND WIRING WERE CHANGED. *JB *SC
NHTSA ID
10099249
Incident
Jan 10, 2003
Mileage
17,700 mi
Driver assistance
Filed Sep 8, 2004
VEHICLE LUNGED OR ACCELERATED UPON FINAL PARKING WITH FOOT OFF ACCELERATOR AND ON BRAKE. CAR JUMPED OVER. DEALERSHIP WAS NOTIFIED. *AK *TS
NHTSA ID
10087893
Incident
Aug 13, 2004
BrakesDriver assistanceSeat belts+1 more
Filed Apr 18, 2004
Crash reported2 injuries reported
ONE MORE TIME KIA SEDONA 2002 FAILED TO BRAKE CAR LOST CONTROL FRONT PASSENGER SEAT BELT SNAPPED OUT, LOOKS LIKE POWER STEERING FAILED AND BRAKES ALSO, NOT THE FIRST TIME BRAKES FAILED IN KIA SEDONA. PRIOR TO THIS ACCIDENT THE CONSUMER COMPLAINED TO THE DEALER ABOUT VIBRATIONS WHILE BRAKING. CAR ACCELERATE BY ITSELF (THROTTLE STUCK). *BF
NHTSA ID
10065882
Incident
Apr 10, 2004
Mileage
10,000 mi
Driver assistance
Filed Mar 4, 2003
WHILE MY WIFE WAS GOING TO WORK FEBRUARY 27,2003 THE KIA SEDONA'S GAS PEDAL CONTINUED TO JAM WHICH RESULTED IN IT TO SPEED UNCONTROLLABLE. WHEN I FOUND HER ON THE SIDE OF THE ROAD SHE DIDN'T WANT TO DRIVE IT, SO I DROVE TO THE DEALER, ITS BEEN THERE EVER SINCE UNABLE TO REPAIR IT. *NLM
NHTSA ID
10008388
Incident
Feb 27, 2003
Driver assistance
Filed Jul 5, 2002
WHILE DRIVING AND WHEN BRAKES ARE APPLIED VEHICLE WILL CONTINUE TO ACCELERATE.*AK *SCC
NHTSA ID
8013340
Incident
Jul 5, 2002
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Other components reported on this vehicle
Categories with enough reports to have a page of their own