Reports submitted to NHTSA by owners and drivers, shown in full
Data refreshed
Our database holds 65 NHTSA owner-reported complaints for the 2011 Kia Sedona. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Showing 1–25 of 65 · page 1 of 3
My fuel rail assembly in my 2011 kia sedona is cracked and leaking causing a gas smell. I'm confused why only some of the kias from 2011 got recalled when it seems like a lot more have this issue.
The sliding doors do not latch/close all the way. The light on the dash does not show the doors are not closed. The doors have opened while driving with children in the back seat. The same for the trunk.
In getting the ACU recall fixed, it was found that the Airbag Module is not responding. The ACU cannot be fixed unless the airbag module is fixed. It is my understanding that this is the part before the ACU. This is at a cost of $959 and not covered under the current recall.
Recall appointment was set with Ken Ganley Kia auto iNew Port Richey , FL. It was set for two weeks out. They told us what the recall was before we got there. They didn’t order the part to fix it. Now It’s been since March 23rd and we have never heard from them. I feel they’ve had ample opportunity to get the part required to fix it. Since this is a safety issue I am very aggravated . On top of that, my husband wasted an entire day and they gave us a $10,000 estimate on a car worth maybe $1000. It is my opinion they have done nothing required by law to fix this. Since it is regarding a safety concern I wanted to report this issue..
The contact owns a 2011 Kia Sedona. The contact stated while driving 60 MPH, the hood latch fractured, and the hood unexpectedly flew open and crashed into the front windshield. The contact stated that the hood was wrapped around the vehicle. There were no reported injuries. The driver was able to pull over safely. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was contacted and confirmed that the vehicle was previously repaired under NHTSA Campaign Number: 16V389000 (Latches/Locks/Linkages). The failure mileage was 116,102.
PURCHASE A 2011 KIA VAN FROM AUTO CONNECTION NORFOLK VIRGINIA THE VAN STARED HAVING ISSUES WITH THE ELECTRICAL SLIDING DOOR WOULD NOT SHUT UP PROPERLY SOMETIMES IT WOULD TAKE 10 to 15 TO SHUT UP STEERING WHEEL LOCKING UP WAS TOLD BY A LOCK SMITH THAT THE VAN HAD SOME MAJOR ELECTRICAL ISSUES START LEAKING BRAKE FLUID ADDING A QUART A DAY TOOK IT TO SEVERAL REPAIR SHOP WAS INFORMED THE VAN BRAKE LINES WAS IN BAD SHAPE ALSO THE VAN HAD A BUSTED CV JOINT ON FRONT DRIVERS SIDE THE VAN ALSO HAD A STRONG ODOR OF BLACK MOLD LIKE IT HAD BEEN IN A FLOOD ASK DEALERSHIP TO TRADE ME OUT WAS TOLD THEY COULD NOT DO THAT ASK THEM FOR A LOANER THEY SAY THEY COULD NOT DO THAT EITHER THE VAN IS SITTING IN THERE REPAIR SHOP THEY ARE DEMANDING MONEY TO START WORKING ON THE VAN I BELIEVE THE VAN WAS NOT PROPERLY INSPECTED HAVE REPORTED THIS TO THE BBB THE ATTORNEY GENERAL OFFICE ALSO THE FTC THE DEALERSHIP IS PUTTING VEHICLES ON THE LOT FOR SALE WITHOUT PROPER STATE INSPECTION PLACE NEEDS TO BE INVESTIGATED THEY HAVE A GUY IN THE REPAIR SHOP THAT PUT THE INSPECTION STICKERS ON HIS NAME IS KEVIN PLACE IS RIPPING POOR WORKING CLASS FOLKS OFF WORSE CUSTOMER SERVICE EVER
First, the fuel pump was acting up was told the relay was going bad replaced the relay, Than we have "ESC" and ABS light come one for a bout a week took it to get the code read and they said all four wheel sensors (abs) were not transmitting signals ans that my steering angle sensor was bad which I dont think it is equipped with one now today as of 1/6/2024 ESC, ABS and BRAKE all light up and solid at the same time and tI lost my brakes. no we had no inspections we had warning lights the ESC ABS & BRAKE with a warning alarm
I had no prior knowledge of this problem. When backing my van out of the garage my front driver side tire blew out. This was caused by the strut spring breaking and poking a hole through the sidewall of the tire. I also discovered that the bottom control arm needed immediate replacement as it has rusted so much that a failure was imminent. I also discovered that the sun-frame mount for mounting the control arm to the sub-frame so badly rusted that it was unsafe to attempt a repair, as it would break away in short order if I were to replace the control arm and drive the van. While deciding what to do with the van I was storing it in my barn. Within a few weeks, I discovered the front passenger tire was flat. It too was impaled when the strut spring broke and poked a hole in the sidewall. I was really lucky that I was driving on a road, as serious crash could have occurred. If this failed while driving, loss of control would have occurred. I consider this a major safety issue and may be present in other Sedonas without the owners' knowledge. I contacted the dealer that I purchased the vehicle from and was told they could do nothing.
both control arms broke and the front tires were ruined. The tow truck driver said they are lucky , they didn't get hurt because if they were going faster , they would have lost control and rolled the van.
Right passenger slide door on minivan opened while my son was in the car and would not close. There is a recall on this and extended 15 year warranty but Kia wouldn’t honor the electronic controller that burnt out but warranted the motor. Passenger can fall out or something can hurt them. Kia dealer confirmed this and I had to pay a large repair bill for there recall defect. I am afraid to take the car anywhere except local. I feel there recall repair caused this problem. First I took it in for the recall. Next time I used that door it got stuck open. Vehicle is garaged with approximately 30,000 miles on it.
The contact owns a 2011 Kia Sedona. The contact stated that while her daughter was driving approximately 40 MPH, she heard a loud squealing sound coming from the front tires. The contact stated her daughter pulled off the road into a parking and heard a loud crack. The contact stated that her daughter had not been aware of any warning lights. The contact stated that her husband had the vehicle towed to the residence. The contact stated that the control arms on both sides of the vehicle were corroded and had fractured. The contact's husband made the repairs to the vehicle. The contact stated that she researched online and related the failure to NHTSA Campaign Number: 16V38700 (Suspension). The manufacturer had been informed of the failure. The failure mileage was approximately 195,000. The VIN is unavailable.
TL* THE CONTACT OWNS A 2011 KIA SEDONA. THE CONTACT STATED THAT WHILE DRIVING, THE VEHICLE LOSS MOTIVE POWER AND SHUTOFF WITH THE ABS, BATTERY, BRAKES AND CHECK-ENGINE WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR WAS NOT CHARGING THE BATTERY. THE ALTERNATOR WAS REPLACED. THE FAILURE RECURRED AND THE SAME TECHNICIAN REPLACED THE ALTERNATOR AND THE BATTERY. THE FAILURE RECURRED. THE CONTACT STATED THAT THE TECHNICIAN REPLACED THREE ALTERNATORS AND TWO BATTERIES YET THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 200,000. THE VIN WAS NOT PROVIDED.
EXCESSIVE NOISE COMING FROM THE ENGINE COMPARTMENT, MOST NOTABLY ON COLD START OR STARTING A FEW HOURS APART. THE OIL CHANGED IN ACCORDANCE WITH THE MANUFACTURERS RECOMMENDATION, NEVER THE LESS THE OIL PRESSURE SWITCH BLEW TWICE AND WAS CHANGED WITH DEALER PART EACH TIME. THE LAST TIME IT WAS CHANGED BY THE DEALER.
TL* THE CONTACT OWNS A 2011 KIA SEDONA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V101000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AN UNKNOWN DEALER WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2011 KIA SEDONA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V101000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT REACHED OUT MATT TAYLOR KIA (2784 N COLUMBUS ST, LANCASTER, OH 43130, 740-212-1526). THE CONTACT WAS INFORMED THAT THE VEHICLE WOULD BE INSPECTED HOWEVER, THE FUEL RAIL WOULD NOT BE REPLACED. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
WHEN YESTERDAY JUNE 30TH 2020 THE BRAKE LIGHT AND THE BATTERY LIGHT CAME ON I DIDN'T QUITE UNDERSTAND WHY THIS WAS BECAUSE I HAD NEVER APPLIED THE EMERGENCY BRAKE I HAD THE BATTERY CHECK OIL ALL FLUIDS AND THEY SAID THAT EVERYTHING WAS GOOD THAT IT COULD HAVE BEEN A RECALL WITH THE BRAKE LIGHT ALSO THE ABS LIGHT CAME ON AS WELL I DO NOT HAVE THE BRAKE ON MATTER OF FACT I DON'T EVEN KNOW HOW TO PUT IT ON CAN SOMEONE PLEASE HELP ME IT ISN'T DOING ANYTHING WEIRD IT'S JUST SCARING ME BECAUSE THE LIGHT WILL NOT GO OFF AND IT'S NOT JUST THE BRAKE LIGHT BUT THE BATTERY LIGHT AND ABS AS WELL
TL* THE CONTACT OWNS A 2011 KIA SEDONA. THE CONTACT STATED WHILE HIS SON WAS DRIVING 60 MPH, WHEN THE VEHICLE BEGAN TO DECELERATE. THE DRIVER WAS ABLE TO PARK ON THE SIDE OF THE ROAD. THE CONTACT STATED CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE DRIVER STATED HE SAW SMOKE COMING FROM ENGINE. THE VEHICLE WAS NOT DRIVABLE. THE VEHICLE WAS TOWED TO HIS RESIDENCE. THE DRIVER STATED LATER ON THEY RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V101000 (FUEL SYSTEM, GASOLINE). THE VEHICLE WAS TOWED TO LOCAL DEALER REGAL KIA LOCATED AT 1025 BARTOW RD, LAKELAND, FL 33801, (863) 342-5239, WHERE IT WAS DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 200,000.
TL* THE CONTACT OWNS A 2011 KIA SEDONA. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THERE WAS AN ABNORMAL ODOR IN THE VEHICLE. THE VEHICLE WAS TAKEN TO VALLEY AUTO SALES (1697 N. MAIN ST. HWY 27, LAFAYETTE, GA 30728) WHERE IT WAS DIAGNOSED BUT UNABLE TO DUPLICATE THE ISSUE. THE CONTACT STATED THAT THERE WAS FUEL LEAKING FORM THE FUEL TANK. THE VEHICLE WAS NOT REPAIRED. THE FAILURE RECURRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 20V101000 (FUEL SYSTEM, GASOLINE) AS A POSSIBLE SOLUTION TO THE FAILURE. THE VIN WAS INCLUDED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 122,000.
I NOTICED A LEAK COMING FROM MY VAN. WASN'T TOO SURE WHAT IT WAS. THEN ON FEB 9 , I WAS DRIVING DOWN I40 AND MY VAN STARTED SMOKING AND EVERYTHING LOCKED ON ME.
STARTING ABOUT FEB 10, 2020, A RAW GASOLINE SMELL WAS NOTICED WHEN MY 2011 KIA SEDONA LX VEHICLE STOPPED AT STOP LIGHTS OR WHEN ENGINE TURNED OFF AFTER RETURNING HOME. SMELL DISSIPATED AFTER SEVERAL MINUTES WITH ENGINE OFF. RAW GASOLINE SMELL GOT PROGRESSIVELY WORSE WHENEVER CAR ENGINE WAS RUNNING. SMELL CAME INSIDE CAR WITH HEATER FAN OPERATING. NO LEAKS ON GROUND WERE NOTED AT ANY TIME. TOOK CAR TO MY MECHANIC ON FEB 19, 2020. HE REMOVED AIR FILTER ON TOP OF ENGINE AND IMMEDIATELY NOTED PUDDLES OF RAW GASOLINE NEAR FUEL INJECTORS AND FUEL RAIL. AFTER REMOVAL OF RAIL, HE FOUND CRACKS IN THE PLASTIC FUEL RAIL. HE HAD A NEW FUEL RAIL FROM KIA SHIPPED NEXT DAY AIR. HE REPLACED RAIL AND SOME PARTS OF DEFECTIVE FUEL INJECTORS. HE COMMENTED WE WERE VERY LUCKY NOT TO HAVE HAD AN ENGINE FIRE. I NOTED TODAY, FEB 27, 2020 AN ANNOUNCED RECALL FOR 2011-2012 KIA SEDONA FOR FUEL RAIL LEAKS. I DO NOT KNOW IF MY VEHICLE IS IN THE RECALL LIST. BUT I DO KNOW WE WERE LUCKY TO HAVE NO FIRE IN THE ENGINE FROM THIS DEFECTIVE FUEL RAIL PART! MY MECHANIC COULD NOT BELIEVE THIS PART WAS MADE OUT OF A PLASTIC POLYMER! AND IT IS VERY EXPENSIVE TO BUY!!! HE CHECKED LOCAL KIA DEALER AND THEY SAID REPAIR COSTS WOULD BE ABOUT $2000. WOW, FOR A DEFECTIVE PLASTIC PART AND LABOR TO REPLACE.
CHECK ENGINE LIGHT CAME ON WHEN I STARTED THE CAR IN THE MORNING, AND THE GAS DOOR WOULD NOT OPEN. WENT TO DEALERSHIP FOR SERVICE . THEY FOUND #1 FUEL CANISTER/CANISTER CLOSE THE VALVE HAS A POSSIBLE CRACK AND #2 FUEL DOOR BUTTON AND ACTUATOR NEEDS TO BE REPLACED . THEY POPPED THE GAS DOOR OPEN SO I CAN REFILL.
VEHICLE KEEPS LOSING ALL POWER WHILE DRIVING. THIS LAST TIME IT HAPPENED WHEN I WAS TURNING ONTO A BUSY STREET! THE FIRST TIME THE MECHANIC REPLACED THE ALTERNATOR. THAT LASTED 3 DAYS. THE MECHANIC THOUGHT IT WAS A DEFECTIVE PART SO HE REPLACED IT. THAT LASTED ANOTHER THREE DAYS UNTIL WE LOST ALL POWER AGAIN. THIS TIME THE MECHANIC DID SOME MORE RESEARCH AND REPLACED THE INSTRUMENT CLUSTER ALONG WITH A THIRD ALTERNATOR. THE VAN RAN FOR TWO DAYS THIS TIME. AS OF WRITING THIS MY VEHICLE HAS BEEN IN THE SHOP FOR TWO WEEKS. THE MECHANIC HAS TOLD ME THAT WITH THE RESEARCH HE HAS DONE, THIS IS A COMMON ISSUE WITH KIA AND NOBODY SEEMS TO HAVE A SOLID ANSWER AS TO WHAT TO DO TO FIX THE PROBLEM. I WAS TOLD THAT SOME VEHICLES ARE FINE FOR WEEKS OTHERS FOR MONTHS AND THEN THE VAN DIES WITHOUT WARNING. PLEASE HELP! I NEED A RELIABLE VEHICLE. THANK YOU. ALSO, WHEN I SAY THE VEHICLE LOSES POWER I MEAN ALL POWER, NO LIGHTS, NO INSTRUMENT PANEL, NO GAUGES, NO IDIOT LIGHTS, NO WINDOWS, NO SHIFTING OF TRANNY. IT WILL GO 2 OR 3 MPH DOWN THE ROAD.
WHILE DRIVING VAN, SMELLED FUEL. WENT INTO A STORE AND LATER RETURNED TO DRIVE VEHICLE HOME AND VAN HEAVILY SMELLED OF FUEL. WHEN I CHECKED THE ENGINE AFTER RETURNING HOME , FUEL WAS RAINING FROM THE FUEL INJECTOR RAIL. IMMEDIATELY BROUGHT THE VAN TO A MECHANIC WHO INFORMED US THE FUEL RAIL ROD HAD SPLIT DOWN A WELD SEAM AND WAS COVERING THE ENGINE IN FUEL. HE HAD NEVER SEEN THIS ISSUE BEFORE IN ALL HIS YEARS AS A MECHANIC. ISSUE IS CURRENTLY A RECALL ON OTHER KIA/HYUNDAI MODELS BUT NOT THIS SPECIFIC MODEL.
FUEL SYSTEMS IS UNSAFE
TL* THE CONTACT OWNS A 2011 KIA SEDONA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V387000 (SUSPENSION) AND 18V363000 (AIR BAGS). THE CONTACT CALLED KIA AUTOSPORT PENSACOLA AT 888-320-3890 (LOCATED AT 6637 PENSACOLA BLVD, PENSACOLA, FL 32505) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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