2011 Kia Sedona Problems
Owner-reported complaints filed with NHTSA, grouped by component
Data refreshed
What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 2011 Kia Sedona, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Engine1417.1%
- Fuel system1315.9%
- Electrical1214.6%
- Suspension911.0%
- Body & structure89.8%
- Driver assistance89.8%
- Interior & seats44.9%
- Airbags44.9%
- Brakes44.9%
- Powertrain (other)33.7%
- Seat belts11.2%
- Steering11.2%
- Other / unspecified11.2%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Engine
Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.
From owner reports, verbatim
TL* THE CONTACT OWNS A 2011 KIA SEDONA. THE CONTACT STATED THAT WHILE DRIVING, THE VEHICLE LOSS MOTIVE POWER AND SHUTOFF WITH THE ABS, BATTERY, BRAKES AND CHECK-ENGINE WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR WAS NOT CHARGING THE BATTERY. THE ALTERNATOR WAS REPLACED. THE FAILURE RECURRED AND THE SAME TECHNICIAN REPLACED THE ALTERNATOR AND THE BATTERY. THE FAILURE RECURRED. THE CONTACT STATED THAT THE TECHNICIAN REPLACED THREE ALTERNATORS AND TWO BATTERIES YET THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 200,000. THE VIN WAS NOT PROVIDED.
EXCESSIVE NOISE COMING FROM THE ENGINE COMPARTMENT, MOST NOTABLY ON COLD START OR STARTING A FEW HOURS APART. THE OIL CHANGED IN ACCORDANCE WITH THE MANUFACTURERS RECOMMENDATION, NEVER THE LESS THE OIL PRESSURE SWITCH BLEW TWICE AND WAS CHANGED WITH DEALER PART EACH TIME. THE LAST TIME IT WAS CHANGED BY THE DEALER.
Fuel system
Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.
From owner reports, verbatim
First, the fuel pump was acting up was told the relay was going bad replaced the relay, Than we have "ESC" and ABS light come one for a bout a week took it to get the code read and they said all four wheel sensors (abs) were not transmitting signals ans that my steering angle sensor was bad which I dont think it is equipped with one now today as of 1/6/2024 ESC, ABS and BRAKE all light up and solid at the same time and tI lost my brakes. no we had no inspections we had warning lights the ESC ABS & BRAKE with a warning alarm
TL* THE CONTACT OWNS A 2011 KIA SEDONA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V101000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AN UNKNOWN DEALER WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Electrical
Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.
From owner reports, verbatim
PURCHASE A 2011 KIA VAN FROM AUTO CONNECTION NORFOLK VIRGINIA THE VAN STARED HAVING ISSUES WITH THE ELECTRICAL SLIDING DOOR WOULD NOT SHUT UP PROPERLY SOMETIMES IT WOULD TAKE 10 to 15 TO SHUT UP STEERING WHEEL LOCKING UP WAS TOLD BY A LOCK SMITH THAT THE VAN HAD SOME MAJOR ELECTRICAL ISSUES START LEAKING BRAKE FLUID ADDING A QUART A DAY TOOK IT TO SEVERAL REPAIR SHOP WAS INFORMED THE VAN BRAKE LINES WAS IN BAD SHAPE ALSO THE VAN HAD A BUSTED CV JOINT ON FRONT DRIVERS SIDE THE VAN ALSO HAD A STRONG ODOR OF BLACK MOLD LIKE IT HAD BEEN IN A FLOOD ASK DEALERSHIP TO TRADE ME OUT WAS TOLD THEY COULD NOT DO THAT ASK THEM FOR A LOANER THEY SAY THEY COULD NOT DO THAT EITHER THE VAN IS SITTING IN THERE REPAIR SHOP THEY ARE DEMANDING MONEY TO START WORKING ON THE VAN I BELIEVE THE VAN WAS NOT PROPERLY INSPECTED HAVE REPORTED THIS TO THE BBB THE ATTORNEY GENERAL OFFICE ALSO THE FTC THE DEALERSHIP IS PUTTING VEHICLES ON THE LOT FOR SALE WITHOUT PROPER STATE INSPECTION PLACE NEEDS TO BE INVESTIGATED THEY HAVE A GUY IN THE REPAIR SHOP THAT PUT THE INSPECTION STICKERS ON HIS NAME IS KEVIN PLACE IS RIPPING POOR WORKING CLASS FOLKS OFF WORSE CUSTOMER SERVICE EVER
First, the fuel pump was acting up was told the relay was going bad replaced the relay, Than we have "ESC" and ABS light come one for a bout a week took it to get the code read and they said all four wheel sensors (abs) were not transmitting signals ans that my steering angle sensor was bad which I dont think it is equipped with one now today as of 1/6/2024 ESC, ABS and BRAKE all light up and solid at the same time and tI lost my brakes. no we had no inspections we had warning lights the ESC ABS & BRAKE with a warning alarm
Suspension
Reports naming suspension components — springs, struts, shocks, control arms and related hardware.
From owner reports, verbatim
PURCHASE A 2011 KIA VAN FROM AUTO CONNECTION NORFOLK VIRGINIA THE VAN STARED HAVING ISSUES WITH THE ELECTRICAL SLIDING DOOR WOULD NOT SHUT UP PROPERLY SOMETIMES IT WOULD TAKE 10 to 15 TO SHUT UP STEERING WHEEL LOCKING UP WAS TOLD BY A LOCK SMITH THAT THE VAN HAD SOME MAJOR ELECTRICAL ISSUES START LEAKING BRAKE FLUID ADDING A QUART A DAY TOOK IT TO SEVERAL REPAIR SHOP WAS INFORMED THE VAN BRAKE LINES WAS IN BAD SHAPE ALSO THE VAN HAD A BUSTED CV JOINT ON FRONT DRIVERS SIDE THE VAN ALSO HAD A STRONG ODOR OF BLACK MOLD LIKE IT HAD BEEN IN A FLOOD ASK DEALERSHIP TO TRADE ME OUT WAS TOLD THEY COULD NOT DO THAT ASK THEM FOR A LOANER THEY SAY THEY COULD NOT DO THAT EITHER THE VAN IS SITTING IN THERE REPAIR SHOP THEY ARE DEMANDING MONEY TO START WORKING ON THE VAN I BELIEVE THE VAN WAS NOT PROPERLY INSPECTED HAVE REPORTED THIS TO THE BBB THE ATTORNEY GENERAL OFFICE ALSO THE FTC THE DEALERSHIP IS PUTTING VEHICLES ON THE LOT FOR SALE WITHOUT PROPER STATE INSPECTION PLACE NEEDS TO BE INVESTIGATED THEY HAVE A GUY IN THE REPAIR SHOP THAT PUT THE INSPECTION STICKERS ON HIS NAME IS KEVIN PLACE IS RIPPING POOR WORKING CLASS FOLKS OFF WORSE CUSTOMER SERVICE EVER
I had no prior knowledge of this problem. When backing my van out of the garage my front driver side tire blew out. This was caused by the strut spring breaking and poking a hole through the sidewall of the tire. I also discovered that the bottom control arm needed immediate replacement as it has rusted so much that a failure was imminent. I also discovered that the sun-frame mount for mounting the control arm to the sub-frame so badly rusted that it was unsafe to attempt a repair, as it would break away in short order if I were to replace the control arm and drive the van. While deciding what to do with the van I was storing it in my barn. Within a few weeks, I discovered the front passenger tire was flat. It too was impaled when the strut spring broke and poked a hole in the sidewall. I was really lucky that I was driving on a road, as serious crash could have occurred. If this failed while driving, loss of control would have occurred. I consider this a major safety issue and may be present in other Sedonas without the owners' knowledge. I contacted the dealer that I purchased the vehicle from and was told they could do nothing.
Body & structure
Reports naming the vehicle structure, frame, body panels, doors, hood and trim.
From owner reports, verbatim
Right passenger slide door on minivan opened while my son was in the car and would not close. There is a recall on this and extended 15 year warranty but Kia wouldn’t honor the electronic controller that burnt out but warranted the motor. Passenger can fall out or something can hurt them. Kia dealer confirmed this and I had to pay a large repair bill for there recall defect. I am afraid to take the car anywhere except local. I feel there recall repair caused this problem. First I took it in for the recall. Next time I used that door it got stuck open. Vehicle is garaged with approximately 30,000 miles on it.
THE DOORS WILL NOT LATCH AND RANDOMLY OPEN WHILE DRIVING! THIS IS A SEVERE SAFETY HAZARD AS MY KIDS ARE PASSENGERS IN THE VAN.
Driver assistance
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.
From owner reports, verbatim
WHILE VEHICLE IS IN DRIVE, ONCE BRAKES ARE APPLIED, IT RANDOMLY REFUSES TO MOVE INTO PARK. MUST KEEP FOOT ON BRAKE WHILE FIGHTING WITH VEHICLE TO TRY TO GET IT INTO PARK. THIS HAPPENS FREQUENTLY BUT RANDOMLY. IT WOULD BE EASY TO RUN OVER A PERSON OR OBJECT IN FRONT OF THE CAR WHILE FIGHTING THE CAR TO MOVE IT INTO PARK. THIS FAILURE ALSO HAPPENS WHILE IN PARK -- IT WILL RANDOMLY REFUSE TO MOVE INTO REVERSE. WITHOUT WARNING, FROM ONE TIME TO THE NEXT IT WORKS PROPERLY THEN LATER IN THE SAME DAY IT WILL NOT WORK PROPERLY -- SOMETIMES JUST MINUTES APART. IT HAS OCCURRED OVER THE LAST TWO DAYS AND IS ON-GOING TODAY. I NEARLY HIT THE CAR IN FRONT OF ME TODAY AT A GAS PUMP WHILE TRYING TO GET THE TRANSMISSION TO MOVE INTO PARK.
THIS VEHICLE HAD A RECALL FOR THE STOP LAMP SWITCH, NHTSA 13V114000, THE UNIT WAS REPLACED IN DECEMBER OF 2014 AND HAS FAILED AGAIN. DEALERSHIP IS CHARGING US TO REPLACE THE PART EVEN THOUGH IT'S FAILED AFTER ONLY 22 MONTHS.
Interior & seats
Reports naming seats, latches, locks, linkages and interior fittings.
From owner reports, verbatim
The contact owns a 2011 Kia Sedona. The contact stated while driving 60 MPH, the hood latch fractured, and the hood unexpectedly flew open and crashed into the front windshield. The contact stated that the hood was wrapped around the vehicle. There were no reported injuries. The driver was able to pull over safely. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was contacted and confirmed that the vehicle was previously repaired under NHTSA Campaign Number: 16V389000 (Latches/Locks/Linkages). The failure mileage was 116,102.
TL* THE CONTACT OWNS A 2011 KIA SEDONA. THE CONTACT STATED THAT THE REAR PASSENGER DOOR HANDLE FRACTURED WHEN A CHILD ATTEMPTED TO OPEN THE DOOR. ALSO, THE POWER DOOR LOCKS DID NOT OPERATE IN HOT WEATHER AND THE DRIVER'S SIDE DOOR OPENED AUTOMATICALLY WHEN THE WINDOW WAS ROLLED DOWN. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO GRIECO KIA OF DELRAY BEACH (2255 S FEDERAL HWY, DELRAY BEACH, FL 33483, 866-858-7513) AND THE DOOR HANDLE WAS REPLACED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND OFFERED TO REPAIR ONE DOOR. THE DOORS WERE NOT ALL REPAIRED. THE FAILURE MILEAGE WAS 81,500.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Airbags
Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.
From owner reports, verbatim
In getting the ACU recall fixed, it was found that the Airbag Module is not responding. The ACU cannot be fixed unless the airbag module is fixed. It is my understanding that this is the part before the ACU. This is at a cost of $959 and not covered under the current recall.
Recall appointment was set with Ken Ganley Kia auto iNew Port Richey , FL. It was set for two weeks out. They told us what the recall was before we got there. They didn’t order the part to fix it. Now It’s been since March 23rd and we have never heard from them. I feel they’ve had ample opportunity to get the part required to fix it. Since this is a safety issue I am very aggravated . On top of that, my husband wasted an entire day and they gave us a $10,000 estimate on a car worth maybe $1000. It is my opinion they have done nothing required by law to fix this. Since it is regarding a safety concern I wanted to report this issue..
Too few reports in this category for a page of its own — they appear in the full complaint list.
Brakes
Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.
From owner reports, verbatim
PURCHASE A 2011 KIA VAN FROM AUTO CONNECTION NORFOLK VIRGINIA THE VAN STARED HAVING ISSUES WITH THE ELECTRICAL SLIDING DOOR WOULD NOT SHUT UP PROPERLY SOMETIMES IT WOULD TAKE 10 to 15 TO SHUT UP STEERING WHEEL LOCKING UP WAS TOLD BY A LOCK SMITH THAT THE VAN HAD SOME MAJOR ELECTRICAL ISSUES START LEAKING BRAKE FLUID ADDING A QUART A DAY TOOK IT TO SEVERAL REPAIR SHOP WAS INFORMED THE VAN BRAKE LINES WAS IN BAD SHAPE ALSO THE VAN HAD A BUSTED CV JOINT ON FRONT DRIVERS SIDE THE VAN ALSO HAD A STRONG ODOR OF BLACK MOLD LIKE IT HAD BEEN IN A FLOOD ASK DEALERSHIP TO TRADE ME OUT WAS TOLD THEY COULD NOT DO THAT ASK THEM FOR A LOANER THEY SAY THEY COULD NOT DO THAT EITHER THE VAN IS SITTING IN THERE REPAIR SHOP THEY ARE DEMANDING MONEY TO START WORKING ON THE VAN I BELIEVE THE VAN WAS NOT PROPERLY INSPECTED HAVE REPORTED THIS TO THE BBB THE ATTORNEY GENERAL OFFICE ALSO THE FTC THE DEALERSHIP IS PUTTING VEHICLES ON THE LOT FOR SALE WITHOUT PROPER STATE INSPECTION PLACE NEEDS TO BE INVESTIGATED THEY HAVE A GUY IN THE REPAIR SHOP THAT PUT THE INSPECTION STICKERS ON HIS NAME IS KEVIN PLACE IS RIPPING POOR WORKING CLASS FOLKS OFF WORSE CUSTOMER SERVICE EVER
First, the fuel pump was acting up was told the relay was going bad replaced the relay, Than we have "ESC" and ABS light come one for a bout a week took it to get the code read and they said all four wheel sensors (abs) were not transmitting signals ans that my steering angle sensor was bad which I dont think it is equipped with one now today as of 1/6/2024 ESC, ABS and BRAKE all light up and solid at the same time and tI lost my brakes. no we had no inspections we had warning lights the ESC ABS & BRAKE with a warning alarm
Too few reports in this category for a page of its own — they appear in the full complaint list.
Powertrain (other)
Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.
From owner reports, verbatim
WHILE VEHICLE IS IN DRIVE, ONCE BRAKES ARE APPLIED, IT RANDOMLY REFUSES TO MOVE INTO PARK. MUST KEEP FOOT ON BRAKE WHILE FIGHTING WITH VEHICLE TO TRY TO GET IT INTO PARK. THIS HAPPENS FREQUENTLY BUT RANDOMLY. IT WOULD BE EASY TO RUN OVER A PERSON OR OBJECT IN FRONT OF THE CAR WHILE FIGHTING THE CAR TO MOVE IT INTO PARK. THIS FAILURE ALSO HAPPENS WHILE IN PARK -- IT WILL RANDOMLY REFUSE TO MOVE INTO REVERSE. WITHOUT WARNING, FROM ONE TIME TO THE NEXT IT WORKS PROPERLY THEN LATER IN THE SAME DAY IT WILL NOT WORK PROPERLY -- SOMETIMES JUST MINUTES APART. IT HAS OCCURRED OVER THE LAST TWO DAYS AND IS ON-GOING TODAY. I NEARLY HIT THE CAR IN FRONT OF ME TODAY AT A GAS PUMP WHILE TRYING TO GET THE TRANSMISSION TO MOVE INTO PARK.
ON TWO OCCASIONS WE WERE UNABLE TO SHIFT THE VAN OUT OF THE PARK POSITION. IT APPEARED TO BE STUCK. THE FIRST TIME IT HAPPENED, MY HUSBAND SHUT THE VAN OFF, AND TURNED IT BACK ON AND IT FIXED THE PROBLEM. THE SECOND TIME IT HAPPENED, I WAS ABLE TO SHIFT IT OUT OF PARK, BUT THE "ESC" LIGHT LIT UP ON THE DASH BOARD. AFTER DOING RESEARCH ON LINE, I REALIZED THIS IS A MAJOR PROBLEM ON PAST KIA SEDONA MODELS AND I AM CONCERNED FOR MY SAFETY AND THE SAFETY OF MY CHILDREN IN THIS VEHICLE. I HAVE CALLED THE DEALERSHIP AND AM AWAITING A RESPONSE. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Seat belts
Reports naming seat belts, buckles, retractors and pretensioners.
From owner reports, verbatim
Recall appointment was set with Ken Ganley Kia auto iNew Port Richey , FL. It was set for two weeks out. They told us what the recall was before we got there. They didn’t order the part to fix it. Now It’s been since March 23rd and we have never heard from them. I feel they’ve had ample opportunity to get the part required to fix it. Since this is a safety issue I am very aggravated . On top of that, my husband wasted an entire day and they gave us a $10,000 estimate on a car worth maybe $1000. It is my opinion they have done nothing required by law to fix this. Since it is regarding a safety concern I wanted to report this issue..
Too few reports in this category for a page of its own — they appear in the full complaint list.
Steering
Reports naming the steering system — racks, columns, power-steering assist and steering linkage.
From owner reports, verbatim
ANY TIME THERE IS BUDDLE OF WATER ON THE ROAD AT LOW SPEED UNDER 15 I LOST CONTROL OF STEERING AND POWER YOU CAN'T TURN THE STEERING AND HAS POWER WARNING ON THE DASH SOMETIME ON CAR WASH I HAVE TO PUSH GAS TO GET POWER ON AGAIN
Too few reports in this category for a page of its own — they appear in the full complaint list.
Other / unspecified
Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.
From owner reports, verbatim
both control arms broke and the front tires were ruined. The tow truck driver said they are lucky , they didn't get hurt because if they were going faster , they would have lost control and rolled the van.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .