Reports submitted to NHTSA by owners and drivers, shown in full
Data refreshed
Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
205
Latest Sep 16, 2007
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
35
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since Apr 23, 1996
What this page shows
Our database holds 205 NHTSA owner-reported complaints for the 1997 Kia Sephia. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Complaints, most recent first
Showing 1–25 of 205 · page 1 of 9
Body & structure
Filed Sep 16, 2007
THE DASHBOARD IS WARPED/COMING UP AND HAS BENT/RUINED THE DEFROST/DEFOGGER SYSTEM. IT HAPPENED ALL ON IT'S OWN, WE DID NOTHING TO PROVOKE THIS. I AM THE ORIGINAL OWNER AND THE CAR HAS NEVER BEEN IN A WRECK. I AM CONCERNED IF IT HAS CAUSED AIRBAG DAMAGE. IT IS A HAZARD NOT TO BE ABLE TO DEFROST/DEFOG WINDOWS. ALSO THE TAILPIPE KEEPS GETTING HOLES IN IT AND WE HAVE TO KEEP GETTING WELDING DONE ON IT. *JB
NHTSA ID
10203109
Incident
Aug 8, 2005
Mileage
49,000 mi
AirbagsBody & structureInterior & seats+1 more
Filed Sep 13, 2007
DASHBOARD WARPED AND COMING UP AND TOUCHING WINDSHIELD. IT IS BREAKING OR BLOCKING THE VENT/DEFROSTER/DEFOGGER SYSTEM. THEREFORE THE WINDOWS BARELY DEFROST AND THIS IS A SAFETY HAZARD. I KNOW OF TWO OTHER PEOPLE HAVING THE SAME PROBLEM WITH THE DASHBOARD. ALSO "DOOR OPEN" LIGHT REMAINS ON AND DRAINS BATTERY. *TR
NHTSA ID
10202861
Incident
Sep 24, 2006
Mileage
59,000 mi
Airbags
Filed Jul 16, 2007
TL*THE CONTACT OWNS A 1997 KIA SEPHIA. THE CONTACT STATED THAT THE AIR BAG LIGHT ON THE INSTRUMENT PANEL REMAINS ILLUMINATED. HE DOES NOT KNOW IF THE AIR BAGS ARE WORKING PROPERLY. THE DEALER STATED THAT THERE WAS NOTHING THEY COULD DO, ESPECIALLY SINCE HIS VEHICLE IS NOT UNDER WARRANTY. THE COST WOULD BE $750 TO HAVE THE SENSOR REPAIRED. THE DEALER ALSO STATED THAT THEY ARE AWARE OF THE NUMEROUS AMOUNTS OF COMPLAINTS, BUT IT IS NOT A SAFETY ISSUE. THE CURRENT MILEAGE IS 18,355 AND FAILURE MILEAGE WAS 300. UPDATED 09/05/07. *JB
NHTSA ID
10196469
Incident
Mar 1, 1998
Mileage
300 mi
Airbags
Filed Mar 23, 2007
Crash reported1 injury reported
AIRBAG FAILED TO DEPLOY DURING A FRONT END CRASH. INJURIES INCLUDED HEAD,NECK AND BACK .THE CAR WAS TOTALED.*AK
NHTSA ID
10186043
Incident
Mar 13, 2007
Engine
Filed Oct 2, 2006
DT*: THE CONTACT STATED WHILE TRAVELING VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS RESTARTED AND THE DEALERSHIP WAS UNABLE TO DETERMINE THE PROBLEM.
NHTSA ID
10169738
Incident
Oct 2, 2006
Mileage
69,000 mi
Powertrain (other)
Filed Feb 2, 2006
I NOTICED A CLUNKING SOUND IN MY FRONT END OF MY 1997 KIA SEPHIA. THIS CAR ONLY HAS 49,000 MILES ON IT. I TOOK IT IN TO THE DEALER AND WAS TOLD I NEEDED NEW AXLE SHAFTS ON BOTH SIDES. THE DEALER INFORMED ME HE WOULD HAVE TO ORDER THE PARTS OVERNIGHT AND THAT HE DID NOT WANT ME TO PICK UP THE VEHICLE UNTIL IT WAS FIXED BECAUSE IT WAS NOT SAFE TO DRIVE. THE AXLE SHAFTS ARE CRUMBLING AND HE HAS NO EXPLANATION AS TO WHY. HE SAID YOU DON'T SEE THAT IN KIA VEHICLES. THANKFULLY THERE WAS NO ACCIDENT BUT HAD I WAITED THE CONSEQUENCES COULD HAVE BEEN DEVASTATING. MY CAR IS CURRENTLY AT THE DEALER FOR REPAIRS, AND I HAVE ASKED THEM TO HOLD ON TO THE AXLE SHAFTS WHEN THEY ARE REMOVED. *NM
NHTSA ID
10149273
Incident
Feb 1, 2006
Mileage
49,900 mi
Electrical
Filed Sep 29, 2005
DT: 1997 KIA SEPHIA, THE DASHBOARD IS LIFTING. WHEN THE CONSUMER ENTERED THE VEHICLE SHE SMELLED SOMETHING BURNING. UPON INSPECTING THE DASH SHE NOTICED THE DRIVER'S SIDE DASH WAS BURNED. WHEN THE CONSUMER CLEANED THE DASH THE CLEANING CLOTH SMELLED BURNED AND THERE WAS A BROWN RESIDUE ON THE CLOTH. THE VEHICLE HAS NOT BEEN TAKEN TO THE DEALER BECAUSE IT IS OUT OF WARRANTY AND THE CONSUMER CANNOT AFFORD TO HAVE IT FIXED. *AK *JB *NM
NHTSA ID
10134181
Incident
Jan 10, 2005
Airbags
Filed Sep 26, 2005
Crash reported1 injury reported
DT: CONSUMER'S VEHICLE WAS HIT BY ANOTHER CAR ON AUGUST 15, 2005, AND THE AIRBAGS FAILED TO DEPLOY. WERE STILL UNSURE OF THE EXTEND OF THE INJURIES TO THE CONSUMER. A POLICE REPORT WAS TAKEN. THE MANUFACTURER WAS UNHELPFUL TO THE CONSUMER. THEY TOLD THE CONSUMER THAT THE AIRBAGS SHOULD NOT HAVE DEPLOYED UNDER THESE CIRCUMSTANCES. ALTHOUGH OTHER INFORMATION THEY SENT HER SAID THAT THE AIR BAGS SHOULD HAVE DEPLOYED. *AK
NHTSA ID
10137621
Incident
Aug 15, 2005
Mileage
100,000 mi
Body & structureVisibility
Filed Aug 18, 2005
DT: CONSUMER OWNS 1997 KIA SEPHIA. SHE HAD A PROBLEM WITH THE DASHBOARD. THE VENTS FOR THE DEFROSTER FELL OFF, AND THE DASHBOARD WAS BROWN, WHICH BEGAN AS A SMALL SPOT AND GREW TO COVER THE WHOLE DASHBOARD. SHE WAS CONCERNED THAT THE DASHBOARD FALLING APART MIGHT SOMEHOW AFFECT THE AIRBAGS. SHE SAYS THAT THERE IS A BURNING SMELL COMING FROM DASH, SMELL HAS BEEN THERE SINCE SHE PURCHASED VEHICLE. SHE DID PURCHASE VEHICLE NEW.*AK
NHTSA ID
10133360
Incident
Aug 18, 1999
Electrical
Filed Aug 18, 2005
I HAVE A 1997 KIA SEPHIA RS AND I HAVE REPLACED THE ALTERNATOR BELT 11 TIMES AND 4 OF THOSE HAVE BEEN IN THE LAST 3 MONTHS. I AM UNABLE TO GET ANY ANSWERS ABOUT WHY THE BELT KEEPS BREAKING FROM ANY REPAIR SHOP, OTHER THAN IT MUST BE A SIZING DEFECT BY KIA. THIS LAST BELT WAS REPLACED 6/05 AND BROKE OFF AGAIN 8/17/05. I CAN ONLY SEEM TO GET ABOUT 1-3 MONTH USE FROM A BELT. I CHECKED WITH THE PREVIOUS OWNER OF THE CAR, WHICH I KNEW AND SHE INDICATES THAT SHE HAD THE SAME PROBLEMS. I NOW HAVE SPOKEN TO ANOTHER KIA SEPHIA RS OWNER SAME YEAR AND THEY GOT RID OF THEIRS FOR THAT VERY REASON.*JB
NHTSA ID
10133282
Incident
Aug 17, 2005
Mileage
75,000 mi
AirbagsSeat belts
Filed Aug 2, 2005
Crash reported1 injury reported
DT: THE CONTACT OWNED A 1997 KIA SEPHIA. CONTACT'S VEHICLE REAR ENDED ANOTHER VEHICLE AT 35 MPH . UPON IMPACT, THE FRONTAL AIR BAGS DID NOT DEPLOY.THERE WERE THREE OCCUPANTS IN THE CAR ALL WEARING SEAT BELTS. THE REAR PASSENGER SIDE SEAT BELT BROKE . THE AIR BAG WARNING LIGHT HAD NOT BEEN ON IN THIS VEHICLE NOR WAS IT ON AFTER THE CRASH. ONE PERSON SUSTAINED INJURIES BECAUSE OF THE SEAT BELT. SHE BROKE TWO RIBS. *AK
NHTSA ID
10131172
Incident
Jul 30, 2005
Seat belts
Filed Mar 25, 2005
BOTH OF THE REAR SEAT BELTS WILL NOT REATRACT BACK TO NORMAL POSITION, WHICH IS PREVENTING THE REAR PASSENGERS FROM BEING SAFE IF THE VEHICLE WERE TO BE INVOLVED IN AN ACCIDENT. MANUFACTURER HAS BEEN CONTACTED BY CONSUMER.*AK
NHTSA ID
10115860
Incident
Mar 4, 2005
AirbagsSeat belts
Filed Sep 28, 2004
Crash reported1 injury reported
CONSUMER WAS DRIVING WAS INVOLVED IN A COLLISION HEAD ON . SEAT BELT BROKE, THROWING THE CONSUMER THREW THE DRIVER'S WINDSHIELD. AIR BAGS DID NOT DEPLOY. VEHICLE WAS TOTALED. *AK CONSUMER IS IN A COMA. *NM
NHTSA ID
10087858
Incident
Aug 5, 2004
AirbagsBody & structure
Filed Aug 30, 2004
Crash reported
THE DASHBOARD LIFTED UP FROM THE CHASSIS OF THE VEHICLE. ALSO, THERE WAS A HOLE THAT BURNED INTO THE TOP OF THE DASHBOARD. THE CONSUMER WAS CONCERNED WITH THE AIR BAGS NOT DEPLOYING OR DEPLOYING PREMATURELY. *AK *SC *JB
NHTSA ID
10082004
Incident
Jun 22, 2004
Mileage
22,590 mi
Body & structureSeat belts
Filed Jun 22, 2004
PROBLEMS WITH SEAT BELTS AND DASHBOARD. *MR *SC *JB
NHTSA ID
10079704
Incident
Jun 1, 2004
BrakesPowertrain (other)
Filed Jan 15, 2004
WHEN I BOUGHT THE CAR THE BRAKES FELT BAD BECAUSE I HAD TO PUSH THE BRAKE ALL THE WAY TO THE FLOOR. AFTER HAVING IT FOR 2 WEEKS OTHER THING STARTED TO GO WRONG. I HAD TO BUY A CAP AND ROTOR AND GET SPARK PLUG AND WIRES. NOW THE TRANSMISSION IS MESSING UP. THEY ARE NOT WILLING TO PUT ME IN SOMETHING BETTER. THEY WANT ME TO PAY ON A JUNK CAR THAT I WILL ALWAYS HAVE TO BE FIXING DAY AFTER DAY.
NHTSA ID
10070151
Incident
Feb 15, 2003
Mileage
63,000 mi
Engine
Filed Dec 4, 2003
INTERMITTENTLY WHILE DRIVING THE VEHICLE LOOSES POWER. DEALER INDICATED AND PERFORMED A TUNE UP ON THE VEHICLE. CONSUMER STATES THE PROBLEM IS RECURRING. PLEASE PROVIDE FURTHER INFORMATION. *PH
NHTSA ID
10050045
Incident
Dec 4, 2003
Body & structure
Filed Sep 26, 2003
THE PASSENGER SIDE DASHBOARD IS LIFTING UP, CONSUMER BELIEVES THIS MAY CAUSE THE AIRBAG TO DEPLOY. DEALER HAS BEEN CONTACTED. *AK
NHTSA ID
10040743
Airbags
Filed Sep 25, 2003
THE DASHBOARD ON THIS YEAR VEHICLE STARTS TO CURL AND IS HEADING TOWARDS THE PASSENGER SIDE AIRBAG WHICH MAY POP AND CAUSE INJURIES OR FATALITIES. THE DASHBOARD ALSO BREAKS THE PLASTIC VENTS WHICH THEN DOES NOT DISTRIBUTE THE AIR ON THE DEFROSTER PROPERLY WHICH THEN COULD ALSO CAUSE FATALITIES OR INJURIES.
NHTSA ID
10039524
Incident
Jul 1, 2002
Mileage
102,000 mi
Body & structure
Filed Sep 6, 2003
THE DASHBOARD IS PULLING APART AND THIS IS UNSAFE AND I WORRY ABOUT THE AIR BAGS BLASTING OFF AND OTHER DAMAGE. I KNOW THIS PROBLEM IS PREVELANT TO THIS CAR ALSO THERE IS SOMETHING WRONG WITH THE BREAKS THEY SQUEAK HORRIBLY, BUT THE BREAK PEOPLE SAY THEY DON'T NEED TO BE REPLACED, UNSURE OF THE CAUSE.*AK
NHTSA ID
10037350
Incident
May 17, 2003
Body & structure
Filed Aug 25, 2003
THE DASHBOARD CAME LOOSE AND LIFTED FROM THE INTERIOR OF THE VEHICLE.*MR. THE MOLDING STRIP AROUND THE REAR WINDOW WAS LOOSE.*TS *JB
NHTSA ID
10037744
Body & structure
Filed Jul 18, 2003
THE DASHBOARD AREA, IN FRONT OF DRIVER'S SEAT DEVELOPED "BURN" SPOTS AND SINCE THEN POPPED OUT, NEAR THE FRONT WINDSHIELD. AS A RESULT, THE CONSUMER EXPERIENCED RESPIRATORY PROBLEMS AND BLURRED VISION WHEN DRIVING FOR AN EXTENDED PERIOD OF TIME. THE CONSUMER BELIEVED THE SUN CONTACTED THE DASH AND HAD GIVEN OFF SOME TYPE OF CHEMICAL. *AK THE BURN SPOT WAS APPROXIMATELY 12 INCHES IN DIAMETER. EVERY THREE TO FOUR DAYS IT CREATED A FILM ON THE INSIDE OF THE WINDSHIELD(THE SIZE OF THE BURN AREA) AND ALSO HAD GIVEN OFF AN ODOR. THE ODOR MADE THE CONSUMER'S HUSBAND SICK AND HER SISTER'S EYES BURN. *SCC *JB
NHTSA ID
10025007
Engine
Filed Jul 11, 2003
WHEN THE CONSUMER PULLED OFF FROM A STOP, THE VEHICLE STALLED. THIS INCIDENT OCCURRED IN TRAFFIC WHICH MADE IT A DANGEROUS SITUATION. *NLM PH *JB
NHTSA ID
10018044
Mileage
36,000 mi
Brakes
Filed May 28, 2003
TOOK CAR INTO DEALER BECAUSE BRAKES WERE PULSING. SERVICE CONSULTANT SHOWED ME A SERVICE BULLETIN INDICATING THAT THERE WAS A PROBLEM WITH THE ORIGINAL ROTORS AND THAT THEY NEEDED TO REPLACE THEM WITH A NEWER DESIGN THAT WAS NOT SUBJECT TO HEAT WARPING. THE EXTRA COST TO ME FOR REPLACEMENT ROTORS $110 ABOVE THE COST OF REPLACING THE PADS AND CALIPHERS, WHICH INCREASED THE TOTAL COST OF THE BRAKE JOB TO $307.
NHTSA ID
10020658
Incident
May 17, 2003
Body & structure
Filed Apr 14, 2003
THE DASH BOARD STARTED TO LIFT/ EXPAND, WHICH MAY CAUSE THE AIR BAG TO DEPLOY. *JB
NHTSA ID
10015823
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
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