RoadVitals

2011 Kia Sorento Seat belts Problems

Owner-reported complaints naming the seat belt system, filed with NHTSA

Data refreshed

Seat belts reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
12
Latest Apr 25, 2023
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
<1%
of 1,517 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
1
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
1

What this page shows

Reports naming seat belts, buckles, retractors and pretensioners. Every record below is an owner-reported complaint about the 2011 Kia Sorento submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 12 reports on file name it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Owner reports naming seat belt

Shown in the owner’s own words, exactly as filed

BrakesSeat belts
Filed Apr 25, 2023

Item- Down hill accent light came on, traction control light came on, Not sure if caused by brake stop lamp switch defective. Item- bugler alarm will not shut off. resetting the alarm failed three different ways. The battery cable was removed to reset alarm, the fuse was removed, and procedure using the key fob to reset alarm also failed to deactivate system. This happened same time as above. Vehicle is non-moveable at present because of the anti-theft system cannot be shut off. Item-driver side seat belt buckle will not latch or must be repeatably latched to be engaged. This vehicle is equipped with Kia remote start accessory. See this NHTSA SC098

NHTSA ID
11518986
Incident
Mar 18, 2023
Seat belts
Filed Nov 5, 2020

MY SEAT BELT KEEPS LOCKING ON ME. FORTUNATELY, THUS FAR I HAVE BEEN ABLE TO EVENTUALLY GET IT TO COME LOOSE. SOMETIMES IT IS A LITTLE DIFFICULT TO FASTEN. I'M AFRAID SOMEDAY I WILL NEED TO GET OUT FAST AND WON'T BE ABLE TO. I AM PARKED AND THE CAR IS TURNED OFF ON A CITY STREET AND SOMETIMES IN MY DRIVEWAY AND STORES.

NHTSA ID
11373172
Incident
Oct 27, 2020
Mileage
231,937 mi
Seat belts
Filed Jul 24, 2020

RIGHT SIDED PASSENGER SEATBELT BUCKLE WITH NOT FASTEN/LOCK. CAR WAS STABLE AS WE WERE TRYING TO BUCKLE UP BEFORE WE DROVE.

NHTSA ID
11341256
Incident
Feb 10, 2020
Mileage
179,000 mi
AirbagsSeat belts
Filed Feb 17, 2020

MY ABS, AIRBAG LIGHT IS ON BEFORE. AFTER REPLACING THE CLOCK SPRING THE LIGHTS ARE STILL ON, AND ALSO BOTH MY BACK SEAT BELTS WILL NOT GO DOWN. THE CAR HAS NOT BEEN IN ANY ACCIDENTS

NHTSA ID
11309718
Incident
Feb 3, 2020
Mileage
220,000 mi
Exterior lightingSeat beltsVisibility
Filed Mar 31, 2019

MY LOW BEAM HEADLIGHTS KEEP BLOWING OUT, MY REAR WIND SHIELD WIPER DOESN'T LAY ON THE GLASS. THEREFORE, IT DOESN'T CLEAN WELL, THE SEATBELT IN THE MIDDLE ROW KEEPS FALLING IN THE SEAT CRACK MAKING IT HARD TO GET OUT AND BUCKLE UP. MY REAR KIA SYMBOL IS CHIPPING PAINT.

NHTSA ID
11192695
Incident
May 8, 2013
Mileage
200,000 mi
AirbagsSeat belts
Filed Sep 15, 2018

DASHBOARD CONTINUOUSLY ILLUMINATES THAT THERE IS A PROBLEM WITH THE VEHICLES AIR BAGS. LIGHT IS ON WHEN THE IGNITION IS ON OR THE ENGINE IS ON. THERE ARE NO PROBLEMS DRIVING HE VEHICLE BUT UNSURE IF AIRBAG WILL DEPLOY IF I AM IN AN ACCIDENT.

NHTSA ID
11129637
Incident
Sep 10, 2018
Mileage
108,000 mi
Seat belts
Filed Jan 8, 2018

BACK DRIVER SIDE DOOR WILL NOT OPEN, I WENT ONLINE AND SEARCHED MY VEHICLE AND THIS SEEMS TO BE AN ONGOING PROBLEM. MIDDLE BACK SEAT BELT IS STUCK DOWN IN THE SEAT AND YOU CAN'T NOT GET IT OUT

NHTSA ID
11061130
Incident
Oct 1, 2017
Seat belts
Filed Sep 17, 2014

I BUCKLED IN MY SEAT BELT AS USUAL ONLY TO FIND WHEN SHIFTING TO DRIVE THE SEAT BELT INDICATOR LIGHT CONTINUED TO FLASH. I CHECKED THE CHILDREN'S SEAT BELT TO MAKE SURE THEY WERE BUCKLED IN AND THEY WERE. I DISCONNECTED MY SEAT BELT AND TRIED TO RECONNECT AND IT WOULD NOT RECONNECT. I VISITED THE DEALERSHIP AS THE VEHICLE WAS PURCHASED ROUGHLY 3 MONTHS AGO AND WAS INFORMED BY THE GENERAL SALES MANAGER THIS WAS NOT THEIR PROBLEM AND A LOANER COULD NOT BE PROVIDED UNTIL THE PART COMES IN. I ASKED IF I WOULD BE SAFE AND HE REITERATED AGAIN THIS WAS NOT THEIR PROBLEM. I ASKED FOR THE GENERAL MANAGER AND WAS DENIED THE OPPORTUNITY TO SPEAK WITH HIM. I BUCKLED INTO THE PASSENGER BUCKLE AND WAS LATER INFORMED THIS WAS UNSAFE, IF I WERE TO HAVE AN ACCIDENT, I WOULD NOT BE PROTECTED. I HAVE RECEIVED NO ASSISTANCE. THIS HAS YET TO BE FIXED. *TR

NHTSA ID
10636936
Incident
Sep 11, 2014
Mileage
66,500 mi
ElectricalExterior lightingSeat belts
Filed Mar 18, 2014

WHILE DRIVING AT NIGHT ON A COUNTY ROAD, LOUD CLICKING NOISE CAME FROM DASHBOARD, SEAT BELT WARNING LIGHT FLASHED ON AND OFF, AND HEADLIGHTS FLASHED OFF ALL AT THE SAME TIME. HEADLIGHTS REMAINED OFF FOR 1-2 SECONDS, CAME BACK ON, AND WENT OFF AGAIN, AND ON AGAIN. THIS HAS HAPPENED AT LEAST A DOZEN TIMES SINCE THEN WHILE DRIVING AT NIGHT, AND ALSO A FEW TIMES DURING THE DAYTIME (I HEAR THE CLICKING AND SEE THE SEAT BELT INDICATOR LIGHT). MECHANICS AT KIA DEALERSHIP SAID THEY "COULD NOT DUPLICATE" AND MADE NO ATTEMPT TO CORRECT THE PROBLEM. THIS HAPPENS MORE OFTEN WHEN DRIVING AT HIGHWAY SPEED (60-70 MPH). IT HAS ALSO HAPPENED TWICE AFTER STOPPING THE CAR AND SHUTTING OFF THE IGNITION. IT IS A SERIOUS SAFETY CONCERN AND MAKES ME AFRAID TO DRIVE AT NIGHT! *TR

NHTSA ID
10573054
Incident
Nov 20, 2013
Mileage
20,000 mi
EnginePowertrain (other)Seat belts
Filed Sep 7, 2013

FROM POINT OF PURCHASE (NOVEMBER 2010) THE VEHICLE ALWAYS HAD A HARD START, THE SEAT BELT WAS INCORRECTLY INSTALLED AND THE GAS LID FAILS TO OPEN WITHOUT MANUAL PRODDING. IN APRIL 2012 THE ENGINE FAILED TO START, AND THEN THIS CONTINUED TO HAPPEN MULTIPLE TIMES THEREAFTER. THE DEALERSHIP CHANGED THE BATTERY AND SERVICE THE VEHICLE. IN THE FOLLOWING MONTHS A SERIES OF ISSUES CONTINUED, WINDSHIELD WASHER PUMP STOPPED WORKING, FAILURE START, LOUD KNOCKING SOUND IN THE ENGINE WHILE IDLE AND DRIVING, AND THEN THE CAR STARTED TO STALL AND THRUST HARD FORWARD. THE CAR WAS SERVICED AGAIN, OIL CHANGED, THE CHANGED THE PUMP AND FILTERS, ALL REPORTED PROBLEMS PERSISTED THROUGH 2013. FOR THREE MONTHS THE CAR REMAINED IN THE DEALERSHIP SERVICE SHOP WHERE THE ENGINE WAS SERVICED, AND SOME ?TAPPETS? WERE REPLACED. THE DEALERSHIP CRACKED THE ENGINE COVER, REPLACED IT, WITHOUT INFORMING ME. ALL ENGINE, FAIL START, AND WINDSHIELD PUMP ISSUES CONTINUES TO PERSIST TO DATE (SEPTEMBER 2013) DESPITE MULTIPLE SERVICES.

NHTSA ID
10542432
Incident
Apr 18, 2011
AirbagsSeat belts
Filed Jan 2, 2013
Crash reported1 injury reported

TL* THE CONTACT OWNS A 2011 KIA SORENTO. THE CONTACT STATED THAT WHILE DRIVING 30 MPH DOWNHILL IN ICY WEATHER, THE VEHICLE BEGAN TO SLIDE UNCONTROLLABLY UNTIL CRASHING INTO A TREE. THE VEHICLE WAS DESTROYED. THE AIR BAGS DID NOT DEPLOY NOR DID THE HEADREST PREVENT WHIPLASH, AS DESIGNED. THE CONTACT SUFFERED WHIPLASH AND REQUIRED PHYSICAL THERAPY. THE DEALER WAS NOTIFIED OF THE INCIDENT AND STATEDT THAT THE SAFETY FEATURES IN THE VEHICLE WOULD ONLY OPERATE IF THE VEHICLE WAS INVOLVED IN A SEVERE CRASH. THE FAILURE AND CURRENT MILEAGE WAS 8,000.

NHTSA ID
10490771
Incident
Dec 18, 2012
Mileage
8,000 mi
AirbagsSeat belts
Filed Sep 9, 2011

I WAS IN A THREE CAR ACCIDENT IN WHICH I REAR ENDED A STOPPED VEHICLE AT 40MPH. UPON LOOKING AT KIA'S OWN WEBSITE AND THE OWNER'S MANUAL FOR THE 2011 KIA SORENTO, I CAN SEE THAT THE IMPACT TOOK PLACE ON THE AIRBAG SENSOR ON THE DRIVERS SIDE OF THE VEHICLE. THE AIRBAGS FAILED TO DEPLOY & THE FRONT DRIVERS SIDE SEAT BELT & FRONT PASSENGER SIDE SEAT BELT FAILED TO 'LOCK'. THIS RESULTED IN MY 92 YEAR OLD GRANDMOTHER HITTING THE DASH WITH HER FACE, AND I AS THE DRIVER, HIT MY HEAD ON THE STEERING WHEEL SUSTAINING A CONCUSSION & WHIPLASH. I AM STILL SUFFERING SEVERE PAIN THAT I HAVE TO BE MEDICATED FOR WITH NARCOTICS, AND SHORT TERM MEMORY LOSS. MY GRANDMOTHER, LUCKILY ONLY SUSTAINED FACIAL BRUISING. *TR

NHTSA ID
10424505
Incident
Aug 30, 2011

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Other components reported on this vehicle

Categories with enough reports to have a page of their own

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .