2011 Kia Sorento Visibility Problems

REAR CAMERA GOES BLACK OCCASIONALLY WHEN PUT IN REVERSE

NHTSA ID

11362040

Incident

Sep 24, 2020

Mileage

21,000 mi

FOUND THE WINDSHIELD WIPERS TO ONLY WORK INTERMITTENTLY WHEN I BOUGHT THE VEHICLE WITH 85,000 MILES ON IT. NOW MY VEHICLE HAS ALMOST 100,000 MILES AND THE WIPERS ONLY WORK ON HIGH AND OCCASIONALLY DON'T EVEN WORK AT ALL WHEN IT RAINS WHEN DRIVING. THIS HAS MADE THE CARE SCARY TO DRIVE AND WE DON'T DRIVE IT WHEN IT RAINS. BROUGHT THE CAR IN THE KIA AND THEY COULDN'T DUPLICATE THE PROBLEM AS WELL.

NHTSA ID

11206937

Incident

Apr 3, 2019

Mileage

97,000 mi

MY LOW BEAM HEADLIGHTS KEEP BLOWING OUT, MY REAR WIND SHIELD WIPER DOESN'T LAY ON THE GLASS. THEREFORE, IT DOESN'T CLEAN WELL, THE SEATBELT IN THE MIDDLE ROW KEEPS FALLING IN THE SEAT CRACK MAKING IT HARD TO GET OUT AND BUCKLE UP. MY REAR KIA SYMBOL IS CHIPPING PAINT.

NHTSA ID

11192695

Incident

May 8, 2013

Mileage

200,000 mi

MY HORN STOPPED WORKING. MY TRANSMISSION WENT COMPLETELY OUT AND WAS REPAIRED A LITTLE AFTER A YEAR THE TRANSMISSION COMPLETELY WENT OUT AGAIN. THE VEHICLE ALSO STOPS ACCELERATING. THE SORRENTO SEEM LIKE A HAZARDOUS VEHICLE AND I CAN'T BELIEVE THERE ARE ABSOLUTELY NO RECALLS ON CERTAIN ISSUES. I HAVE READ OTHER ISSUES AND I'M SEEING I'M NOT THE ONLY ONE WITH THE SAME ISSUES.

NHTSA ID

11170137

Incident

Aug 25, 2017

TL* THE CONTACT OWNS A 2011 KIA SORENTO. WHILE DRIVING 80 MPH AND WITHOUT WARNING, THE CONTACT HEARD A LOUD NOISE AND THOUGHT THE TIRE BLEW OUT. UPON FURTHER INVESTIGATION, THE CONTACT NOTICED THAT THE SUN ROOF HAD EXPLODED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE SUN ROOF NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 99,000.

NHTSA ID

10854478

Incident

Apr 3, 2016

Mileage

99,000 mi

TL* THE CONTACT OWNS A 2011 KIA SORENTO. THE CONTACT STATED THAT WHILE DRIVING AT 55 MPH, THE SUN ROOF FRACTURED AND SHATTERED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 140,000. UPDATED 7/9/15*CN UPDATED 9/18/15 *JS

NHTSA ID

10706032

Incident

Apr 15, 2015

Mileage

140,000 mi

THE TOP BACK GLASS ROOF SPONTANEOUSLY EXPLODED WHILE DRIVING. THERE WAS NO ROAD DEBRIS, OR ANY OTHER MATERIAL NEAR THE CAR, IN FACT THE GLASS FAILED UPWARDS! GLASS PIECES AND SMALL FRAGMENTS FELL ON TOP OF THE ROOF SCREEN. *TR

NHTSA ID

10705302

Incident

Apr 12, 2015

Mileage

44,000 mi

I HAVE HAD SEVERAL ISSUES WITH MY KIA SORENTO BEGINNING IN 2013 TWO OF MY DOORS IN THE CAR WOULD NOT OPEN FROM THE OUTSIDE ONLY THE INSIDE. THE DOORS WAS THE FRONT PASSENGER SIDE AND THE REAR DRIVER SIDE. THE MOST RECENT DOOR THAT I AM EXPERIENCING PROBLEMS WITH IS THE FRONT PASSENGER SIDE. I CAN NOT OPEN THE DOOR FROM THE OUTSIDE ONLY THE INSIDE. I HAVE ALSO EXPERIENCED ISSUES WITH MY POWER WINDOWS. LAST YEAR THE FRONT DRIVER WINDOW BROKE AND NOW THIS YEAR THE REAR DRIVER WINDOW IS BROKEN. I HAVE REACHED OUT TO KIA NUMEROUS OF TIMES B/C BEING LOCKED OUT OF YOUR CAR IS A SAFETY ISSUES. I HAVE HAD REALLY STRANGE THINGS HAPPENING WITH MY KIA THAT'S REALLY UNHEARD OF. I HAVE ALSO ASKED KIA TO LOOK INTO IF MY CAR IS POSSIBLY ONE OF THEIR LEMONS. *JS

NHTSA ID

10690310

Incident

Dec 18, 2014

Mileage

78,000 mi

AS I WAS EXITING A HIGHWAY THE SUNROOF LITERALLY EXPLODED/SHATTERED ABOVE MY HEAD SENDING MILLIONS OF GLASS FRAGMENTS AND NUMEROUS LARGER SHARDS RAINING DOWN ON MY HEAD AND THROUGHOUT THE VEHICLE. IT WAS NOT CAUSED BY FLYING DEBRIS NOR STRIKING A POTHOLE. THERE WERE NO OTHER VEHICLES PRESENT IN FRONT OR BEHIND ME AND IT WAS A VERY SMOOTH STRETCH OF ROADWAY. HAD I NOT BEEN WEARING A PEAKED CAP AND LEANING TO MY LEFT AT THE TIME I BELIEVE I WOULD HAVE SUFFERED FACIAL INJURIES FROM THE FALLING GLASS. THE GLASS APPEARS TO HAVE EXPLODED OUTWARDS WHICH, I BELIEVE, COMPLETELY RULES OUT THE POSSIBILITY OF DEBRIS BEING THE CAUSE. *TR

NHTSA ID

10689475

Incident

Feb 18, 2015

Mileage

64,000 mi

TL- THE CONTACT OWNS A 2011 KIA SORENTO. THE CONTACT STATED THAT WHILE DRIVING AT 20 MPH, THE PANORAMIC SUN ROOF SHATTERED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 61,620. DJR

NHTSA ID

10670611

Incident

Jan 6, 2015

Mileage

61,620 mi

WHILE I WAS DRIVING DOWN THE HIGHWAY MY SUNROOF EXPLODED. NO ONE WAS IN FRONT OF ME OR BESIDE ME. IT LITERALLY DISINTEGRATED BY THE TIME I COULD PULL OVER.....UPDATED 03-03-15 *BF THE CONSUMER STATED THE DEALERSHIP CLAIMED A ROCK CAUSED THE SUNROOF TO SHATTER. THE VEHICLE WAS REPAIRED BY THE CONSUMER. UPDATED 6/15/2015 *JS

NHTSA ID

10654434

Incident

Nov 5, 2014

Mileage

85,000 mi

TL-THE CONTACT OWNS A 2011 KIA SORENTO. THE CONTACT STATE THAT THE SUNROOF EXPLODED WHILE HE DROVE AT 35 MPH THE FRACTURED GLASS FELL INTO THE VEHICLE AND THE SUNROOF FRONT BAR FELL ON THE CONTACT'S HEAD. THE CONTACT SUFFERED A CUT TO HIS SHOULDER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 30,000. UPDATED 04-29-14 *BF

NHTSA ID

10583122

Incident

Apr 15, 2014

Mileage

30,000 mi

THE SUNROOF EXPLODED. MY HUSBAND DRIVING AT HIGHWAY SPEED WHEN SUNROOF MADE A LOUD BANG. LUCKILY THE SHADE WAS DRAWN AND PROTECTED HIM FROM FLYING GLASS. THE FLYING GLASS TOOK OUT THE ANTENNA. *TR .. UPDATED 08-20-14 *BF UPDATED 08/25/2014 *JS

NHTSA ID

10568629

Incident

Mar 11, 2014

Mileage

80,000 mi

2011 KIA SORENTO. CONSUMER WRITES IN REGARDS TO THE AUTO FUNCTION OF THE HEATER/AC NOT WORKING. *SMD THE CONSUMER STATED THE AUTO FUNCTION WORKED FOR ANOTHER SIX MONTHS, AND THEN IT STOPPED WORKING AGAIN. THE DEALER REPAIRED IT FOR THE SECOND TIME. SHORTLY AFTER, IT STOPPED WORKING AGAIN. THE DEALER KEPT THE VEHICLE FOR A COUPLE OF DAYS, TO DETERMINE THE PROBLEM. THE VEHICLE WAS RETURNED TO THE CONSUMER AND IT WAS WORKING, BUT WAS TOLD IT WASN'T FIXED AND WOULD CONTINUE TO STOP WORKING.

NHTSA ID

10556725

Incident

Oct 1, 2013

REAR SUN ROOF EXPLODED. TRAVELING ALONG I-4 ABOUT 55 MPH WHEN THERE WAS A LARGE GUN SHOT SOUND SO WE LOOKED AROUND FOR ANOTHER VEHICLE THAT MIGHT HAVE MADE THE NOISE BUT THERE WAS NO CAR WITHIN 50-60 YARDS BEHIND OR IN FRONT. THEN WE HEARD SOMETHING RUMBLING ON ROOF WHICH WAS GLASS. LUCKILY THE ROOF WAS INTACT BUT THE VERY SIDES OF THE GLASS ROOF WERE BREAKING UP IN A LONG SLENDER LINE. NOW AFTER A FEW MILES GETTING HOME THE CENTER IS STARTING TO BREAK UP. THE CAR HAD BEEN PARKED IN THE GARAGE FOR 7 WEEKS WHILE I WAS IN THE UK AND ONLY TOOK IT OUT OF GARAGE. I HAVE BEEN IN THE UK MOTOR TRADE 50 YEARS AND NEVER SEEN GLASS GIVE WAY LIKE THIS. IT APPEARS AS IF SOMEBODY TRIED TO PUSH THE TWO SIDES OF THE CAR INWARDS CAUSING THE ROOF TO EXPLODE. THERE IS NO OTHER DAMAGE AT ALL AND NO DEBRIS HIT MY ROOF. UPDATED 1/7/14*CN UPDATED 01/09/14*LJ UPDATED 01/09/14

NHTSA ID

10556212

Incident

Dec 15, 2013

Mileage

22,000 mi

MY HUSBAND AND I WALKED OUT OF HOUSE ABOUT NOON TODAY (21APR13) AND MY HUSBAND LOOKED AT CAR AND SAID "WTF , LOOK AT CAR". SUN ROOF IS SHATTERED. WE ATTEMPTED TO CONTACT LOCAL KIA WHICH IS 32 MILES AWAY AND THEY ARE CLOSED. CONTACTED OUR INSURANCE COMPANY WHO CAN NOT HELP US OUT UNTIL KIA OPENS ON MONDAY AND THEY HAVE TO SEND US TO A DEALER THAT IS 75 MILES AWAY FROM US FOR THEM TO LOOK AT AND THEN DETERMINE REPAIR COSTS. I LOOKED ONLINE TO CHECK FOR RECALL AND AM STILL SEARCHING ALSO LOOKING TO SEE IF THIS IS AN ISSUE WITH ANYONE ELSE AND FOUND ONE ENTRY FROM 2010. NOT SURE HOW THIS HAPPENED TO A PARKED CAR SITTING IN DRIVEWAY WITH NO TREES AROUND OR LOOSE OBJECTS. HAVE OTHER VEHICLE IN DRIVE WITH NO DAMAGE SO RULED OUT RAIN. HOPING FOR FAIR WEATHER UNTIL WE CAN GET THE CAR TO DEALER (I HOPE IT WILL BE TOMORROW). HAVING A TODDLER WHO LIKES TO HAVE THE VISOR OPEN SO HE CAN LOOK OUT OF SUNROOF WINDOW AT SKY, THE FACT THIS SHATTERED , WHAT IF I HAD BEEN DRIVING AND IT SHATTERED WITH VISOR OPEN AND LITTLE ONE IN CARSEAT? *TR

NHTSA ID

10508983

Incident

Apr 21, 2013

Mileage

50,997 mi

I WAS DRIVE EASTBOUND ON I-70 IN COLORADO IN THE MOUNTAINS NEAR THE EISENHOWER TUNNEL AT 2:40PM. THERE WAS NO ONE IN FRONT OF ME ON THE ROAD. TRAFFIC WAS LIGHT. IT WAS APPROXIMATELY 5 DEGREES F. I HEARD A LOUD BANG AND PULLED OVER. I GOT OUT OF THE CAR. THE FRONT SUNROOF ON MY KIA SORENTO EXPLODED OUTWARD. GLASS WAS POINTING UPWARDS. NOTHING HIT MY CAR. IT JUST HAPPENED. GLASS WAS IN A MILLION LITTLE PIECES. LUCKILY THE INSIDE SHADE WAS CLOSED, OTHERWISE GLASS WOULD HAVE FALLEN ALL OVER ME AND MY SON (IN THE BACK SEAT). I CLEANED UP THE GLASS AS BEST AS I COULD. WE CALLED KIA ROADSIDE ASSISTANCE, BUT ENDED UP DRIVING TO THE NEXT TOWN AND GETTING SOME CARDBOARD TO TEMPORARILY KEEP THE WIND OUT, AND DROVE HOME. WE ARE WAITING TO SEE IF KIA WILL COVER IT UNDER WARRANTY. *TR

NHTSA ID

10492886

Incident

Jan 13, 2013

Mileage

53,200 mi

TL* THE CONTACT OWNS A 2011 KIA SORENTO. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50 MPH, THE SUNROOF GLASS EXPLODED UNEXPECTEDLY. THE MANUFACTURER WAS NOT CONTACTED BUT THE VEHICLE WAS TAKEN TO THE DEALER FOR REPAIRS. THE VEHICLE WAS IN THE PROCESS OF BEING REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 12,100. THE VIN WAS UNAVAILABLE.

NHTSA ID

10453957

Incident

Mar 31, 2012

Mileage

12,100 mi

WHILE DRIVING ON THE HIGHWAY WITH THE DEFROSTER (DUE TO WEATHER CONDITIONS) I HEARD WHAT SOUNDED LIKE A ROCK HITTING MY WINDSHIELD, BUT SAW NO VISIBLE DAMAGE. WHEN I ARRIVED AT MY DESTINATION I LOOKED AND DISCOVERED WHAT APPEARED TO BE A CHIP IN THE GLASS, ONLY IT WAS ON THE INSIDE OF THE WINDSHIELD. IT IS LOCATED NEAR THE VIN TAG AREA. SINCE THAT TIME SEVERAL SMALL CRACKS HAVE APPEARED, ORIGINATING FROM THE "CHIPPED" AREA. I HAD A GLASS REPAIR SHOP OUT AND THEY CONFIRMED IT WAS ON THE INSIDE OF THE GLASS AND THAT IT IS EITHER A MANUFACTURER DEFECT OR CAUSED BY THE HEATING ELEMENT THAT RUNS UNDER THE GLASS. I AM CURRENTLY WORKING WITH THE LOCAL KIA DEALER TO TRY AND GET THIS RESOLVED UNDER WARRANTY BUT WANTED TO GET A COMPLAINT IN IN CASE OTHERS HAVE EXPERIENCED THE SAME THING. *TR

NHTSA ID

10447149

Incident

Feb 2, 2012

I HAVE A 2011 KIA SORENTO. AFTER ABOUT 6 MONTHS OF OWNING THE VEHICLE MY DRIVER SIDE WINDOW RANDOMLY WOULD STICK WITH THE WINDOW DOWN OR NOT GO DOWN AT ALL. I TOOK IT TO THE KIA STORE EAST IN LOUISVILLE KY AND EACH TIME THEY WOULD SAY "WE COULDN'T FIND ANY PROBLEMS". AFTER THE THIRD TIME (JULY 2011) THEY DECIDE TO REPLACE THE SWITCH. WORKED ABOUT 6 MONTHS. THE PROBLEM HAS STARTED AGAIN. MY HUSBAND TOOK IT IN AND THEY LOOKED AT IT AND NOW SAYS THE MOTOR IS GETTING HOT AND IS PROBABLY DUE TO MY TINT. THE PASSENGER SIDE WINDOW HAS THE SAME TINT ON IT. WHICH WAS MATCHED TO THE MANUFACTURER TINT ON THE BACK WINDOWS. THEY SAY THEY HAVE TO CALL THE NATIONAL TECH SUPPORT TO SEE IF THERE HAS BEEN ANY PROBLEMS IN THE PAST. I HAVE FOUND SEVERAL. I FEEL A LITTLE DISCRIMINATED AGAINST BECAUSE THEY WOULD NOT LOOK DEEPER INTO THE PROBLEM WHEN I CAME IN BUT DID WHEN MY HUSBAND TOOK IT. *TR

NHTSA ID

10438455

Incident

Nov 1, 2010

THE DRIVER SIDE WINDOW MALFUNCTIONED IN THE DOWN POSITION. IT WILL NOT ROLL UP OR DOWN. THE FUSE WAS CHECKED AND APPEARS TO BE OK. ALL OTHER WINDOWS FUNCTION PROPERLY. *TR

NHTSA ID

10434395

Incident

Nov 1, 2011

Mileage

20,754 mi

DRIVERS POWER WINDOW WOULD NOT OPEN. HAD TO TAP ROCKER SWITCH MULTIPLE TIMES. WINDOW THEN WOULD NOT CLOSE AGAIN HAD TO TAP ROCKER SWITCH TO CLOSE. *TR

NHTSA ID

10434339

Incident

Nov 5, 2011

Mileage

4,988 mi

2011 KIA SORENTO. CONSUMER WRITES IN REGARDS TO SAFETY RECALL CONCERNING VEHICLE SUNROOF *TGW THE CONSUMER STATED HE RECEIVED A RECALL NOTICE IN NOVEMBER 2010. THE CONSUMER STATED HE HAD NOT HAD ANY PROBLEMS WITH EITHER A WATER LEAK OR NOISE SINCE HE PURCHASED THE VEHICLE IN MARCH 2010 AND UP UNTIL THE REPAIR SHOP REPLACED THE SUNROOF. ON JUNE 7, 2011, THE CONSUMER TOOK THE VEHICLE FOR A SCHEDULED ONE HOUR REPLACEMENT OF THE GLASS PANEL IN THE SUNROOF. IT DID NOT FIT PROPERLY, WITH A SIGNIFICANT GAP AROUND THE GASKET SUCH THAT ONE COULD INSERT A DOLLAR BILL OR PIECE OF PAPER INSIDE, WITHOUT BENDING IT, AND PRONOUNCED WIND STARTING OCCURRING AT AROUND 25 MPH. THE CONSUMER RETURNED TO THE REPAIR FACILITY TWICE IN THE SAME DAY FOR FURTHER ADJUSTMENT, BUT TO NO AVAIL. THE REPAIR FACILITY INFORMED THE CONSUMER THEY WOULD HAVE TO ORDER ANOTHER GASKET. WHEN THE CONSUMER RETURNED FOR HIS SCHEDULED APPOINTMENT, HE WAS INFORMED THERE WOULD BE A $300 CHARGE TO REPLACE THE SEAL, AND ONLY THE PART WAS COVERED UNDER RECALL. *JB

NHTSA ID

10430930

Incident

Oct 1, 2011

TL* THE CONTACT OWNS A 2011 KIA SORENTO. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, SHE HEARD A POPPING NOISE AND THE REAR WINDSHIELD SHATTERED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THEY WERE IN THE PROCESS OF DIAGNOSING THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT OFFERED NO ASSISTANCE. THE FAILURE AND CURRENT MILEAGES WERE 33,000. THE VIN WAS UNAVAILABLE.

NHTSA ID

10428261

Incident

Sep 30, 2011

Mileage

33,000 mi

AFTER THE FIRST DEALER OIL CHANGE I BEGAN GETTING LIFTER NOISE ON ENGINE START UP THAT WOULD LAST FOR MINUTES. THE PROBLEM HAS GOTTEN WORSE. DEALER REFUSES TO AKNOWLEDGE THE PROBLEM AND NOW I HAVE PUT A NON-OP ON MY BRAND NEW 2011 SORENTO BECAUSE OF THIS PROBLEM. TRIED TO GET THIS RESOLVED WITH A LAWYER AND THE COMPANY REFUSED TO TAKE THE CAR BACK. I HAVE BEEN FORCED TO RETAIN A LEMON LAW ATTORNEY TO GET THIS RESOLVED. KIA MOTORS DOES NOT STAND BEHIND THEIR WARRANTY. MY CAR WAS IN AND OUT OF DIFFERENT DEALERSHIPS WITH AN ARRAY OF PROBLEMS. THE INTERIOR CLOTH AROUND THE REAR HATCH IS COMING APART AND THE CAR WAS IN THE SHOP 3 TIMES FOR IT AND IT WAS NEVER FIXED. THE LAST DEALER SAID THAT THEY HAVE TO GET "SPECIAL PERMISSION" TO FIX THIS EVEN THOUGH THE CAR IS UNDER FACTORY WARRANTY. THE BRAKES ARE GETTING VERY SPONGY,AND THEY ARE STILL NOT FIXED. THE CAR HAS BEEN IN THE SHOP FOR OVER 70 DAYS ON AND OFF WITH MOST OF MY COMPLAINTS BEING IGNORED. ONE OF MY ORIGINAL COMPLAINTS WAS A GLARE OFF THE INSTRUMENT CLUSTER THAT BLINDS THE DRIVER ON SUNNY DAYS. I ALMOST HIT ANOTHER CAR WHEN I WAS MOMENTARILY BLINDED BY THE "CHROME RINGS" AROUND THE CLUSTER WHILE FLASHED IN THE EYES AS I WAS GOING AROUND A CURVE. THEY SAID THAT THEY COULD NOT CORRECT THIS PROBLEM BECAUSE IT WAS AN "ENGINEERING" PROBLEM. THE BLUETOOTH STILL DOES NOT WORK CORRECTLY,AND I AM STILL GETTING WARNING LIGHTS THAT GO ON AND OFF,INCLUDING LOW TIRE PRESSURE (WHEN THE TIRES ARE FINE) AS WELL AS AN EMISSIONS LIGHT AND A CHECK ENGINE LIGHT . THERE ARE MANY PROBLEMS WITH THIS CAR AND IT IS PARKED BECAUSE OF THEM. THE CAR IS NOT SAFE TO DRIVE,AND I SUBMIT THAT THE COMPANY KNOWS A LOT MORE ABOUT THESE PROBLEMS THAN THEY ARE LETTING ON.

NHTSA ID

10420280

Incident

Apr 1, 2011

Mileage

5,000 mi