2013 Kia Sorento Body & structure Problems

My car paint is peeling very bad the color is snow white pear the hole car

NHTSA ID

11720274

Incident

Feb 1, 2025

Purchased the car in 2020 paint above windshield was beginning to peel, within months the a-pillars were peeling off, the hood is peeling off and now the section above the windshield is beginning to rust due to the peeling. Additional Cases Snow White Pearl paint! Complaint #11700960, 11663682, 11636915, 11630983, 11521467, 11498038.

NHTSA ID

11705354

Incident

Aug 17, 2020

What component or system failed or malfunctioned, and is it available for inspection upon request? The paint all over the car had begun to delaminate and its only a 2013. The entire front of the hood, the side bar of the windshield on both the passenger and driver sides, and the roof along the windshield are flaking off manufacturers paint in large sheets. The back side has begun to develop small chips that will eventually match the front. How was your safety or the safety of others put at risk? Because the loss of the protective paint on my car can and has been leading to rust issues on the metal underneath the paint. This is known to weaken the vehicle's body structure. This is especially problematic in potential areas of the car that are prone to collision, thereby compromising the vehicles safety over time, if allowed to continue to delaminate. Has the problem been reproduced or confirmed by a dealer or independent service center? All across the internet people are posting their pictures of their white Kia Sorento having the exact issue mine has. Also in the small town I live in there are at least 10 people who drive a white Kia Sorento like mine and each one is losing their paint to peeling and delamination. Just driving across California you can see that this is a manufacturing issue that has effected most all their customers who bought a white Kia from 2013 - 2018. After reading this question I am making an appointment to go into an Official Kia dealership to address this issue and get their feedback and hopefully a resolution on their end. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? I have not had anyone inspect it to date, but intend on getting an appointment with Kia at their next available opening. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? There were no precursors. Car was perfect when I purchased.

NHTSA ID

11645681

Incident

Mar 12, 2024

I have a 2013 Kia Sorento with severe paint delamination. The paint is chipping across multiple areas of the vehicle, and I need assistance resolving this issue with Kia to secure coverage for a complete repaint.

NHTSA ID

11633492

Incident

Oct 2, 2024

Delamination of paint

NHTSA ID

11628425

Incident

Dec 2, 2024

The snow white pearl paint on my 2013 Kia Sorento is chipping and peeling off due to a latent effect .. starting at the front bumper .. grill assembly..a pillars .. hood ..roof and is now starting to chip on back latch.

NHTSA ID

11621617

Incident

Oct 1, 2022

Kia sorento pearl white paint peeling off the car leading to rust and corrosion. Started around May of 2021 at about 120000 miles has continued to progress around the vehicle.

NHTSA ID

11603362

Incident

May 1, 2021

Color pearl white. Abnormal peeling of paint despite not having any damage to initiate. Along the front and all edges where the doors curve to meet the windows. When there is damage from a rock from the road whole sheets will lift and peel off. This was a defective paint job and should be remedied by Kia.

NHTSA ID

11566607

Incident

Jan 1, 2019

Kia Sorrento 2013 white paint peeling off all over my car. At first I thought it was my fault, but I take great care of my car and this has never happened before. Large sections of the paint are peeling off on the drivers side door as of most recent (11/23) and the top began peeling off around (10/21)and only solution is to strip and repaint the entire car which is extremely costly. According to my research many Kia owners with this paint have the same issue and it should not be ignored.

NHTSA ID

11564049

Incident

Nov 18, 2023

Pearl White Paint is chipping and peeling all over my car.

NHTSA ID

11562433

Incident

Dec 28, 2023

The paint has peeled and I see every white 2013 Kia sorrento with the same problem. The paint is defective and should be compensated for it. There are many blogs with people having the same issue.

NHTSA ID

11551181

Incident

Oct 21, 2023

White paint is peeling off on hood and roof.

NHTSA ID

11549270

Incident

Oct 7, 2023

Exterior paint is rapidly falling off the car, to the degree that the outer paint will completely delaminate. It appears to be a serious manufacturing defect, as the car has been properly cared for, and the peeling has nothing to do with scratches, dents or other abrasions. The peeling paint is accessible to children, including my own, who could easily get it on their hands and ingest, making it a major hazard. I've taken it to two auto body shops, who refuse to touch up the peeling areas, because they insist that the only fix is a complete paint strip and repainting of the entire car.

NHTSA ID

11546181

Incident

Sep 1, 2021

I took my Sorento to an automotive center because the paint is peeling off on 2 areas and I wanted to have it painted. I was told there’s a problem with the primer that was used by Kia. They said the same problem is happening with other manufacturers such as Toyota and possibly Hyundai and those companies have a recall on their vehicles. He told me to check for a recall but I see there isn’t one yet. I checked some Kia Sorento reviews and there are several Kia owners who are having the same issue. So I wanted to make you aware of the problem and hopefully with enough vehicles with the same problem a recall will be issued. I attached photos. Thank you!

NHTSA ID

11545713

Incident

Apr 27, 2023

Around June 11, 2023, I took my car to the dealership for a recall item. They washed the car and a large section of the paint came off around the windshield. The Kia dealership said that Kia Corporate is aware of the problem but is not paying to have it fixed. I had to pay the dealership to have it repainted. I now see other small areas on the hood that are starting to chip as well.

NHTSA ID

11541500

Incident

Jun 11, 2023

The inside paneling on the driver side rear door is detaching from the frame and catching on the rubber seal. It is causing the door to be inoperable and unable to open from the inside causing a safety concern in the event of an immediate need to evacuate.

NHTSA ID

11528968

Incident

Jun 25, 2023

One month after purchasing(11-29-15) used car from Kia dealer, the paint started peeling on front panel above the windshield. It was repaired(12-28-15) by the dealer. It was brought to their attention when other areas started peeling shortly after but they didn’t care and didn’t say anything was wrong. Now there are four areas that are peeling on my car. It has been parked in garage since purchased. The auto body place said that it looks like it was not painted correctly.

NHTSA ID

11518795

Incident

Dec 28, 2015

The paint started peeling from the hood in my field of vision.

NHTSA ID

11506475

Incident

Feb 9, 2023

Rapid Delamination and paint peeling.

NHTSA ID

11506045

Incident

Jan 1, 2020

When driving on the highway, paint unexpectedly peels off in large (hand size or larger) sections mainly from the roof. Although it doesn't hurt cars behind you, the shock of being hit and/or the obstruction of view for drivers behind you can lead to a pile up if the driver swerves or freaks out. (Similar risk to a sheet of paper suddenly covering the wind shield on the driver's side)

NHTSA ID

11499213

Incident

Nov 22, 2022

the door Handel broke off and the backup camera, radio system stop working no viewing for rear camera

NHTSA ID

11496741

Incident

Oct 10, 2022

Yesterday I drove home from work and this morning when leaving I notice paint missing from my car near the passenger side of the windshield. There is no reason this should be happening. My car is kept in a garage. This is a paint defect and I would like this taken care of. I will be calling Kia in the morning and will be getting a lawyer.

NHTSA ID

11494623

Incident

Nov 21, 2022

Car shuts down in the middle of driving and cannot idle. Had transmission 1x lat year and battery replaced 2x. Even after repairs car randomly does this. I have taken it to shops several times but no one knows what the problem is.... When it randomly chooses to do it, I cannot accelerate, and the car power will go out in the middle of driving decreasing the speed dramatically. Right after it does it the car will stop and turn off like it has a dead battery, except it turns right back on. All of the check engine lights on the inside start to going on.... check engine, battery, oil, tire traction etc....

NHTSA ID

11490336

Incident

Oct 19, 2022

I have a 2013 Kia Sorento, I am the only owner and purchased the vehicle new from the dealership. I Have kept this vehicle part and housed in a covered garage for the entire duration of owning the vehicle keeping it from being exposed to extreme elements any kind of horrible storms it's always been protected in the garage. Even though I've taken good care of the vehicle and housed it in a covered and closed garage for all the years I've owned it I still have the entire paint job starting to peel off in sheets of paint on the side front panels next to the windshield the roof and the hood in large sheet light pieces are coming straight off of my car it's as if it was never adhered to the metal of the vehicle very well or I guess detailing chops are calling it delamination but what it is is ridiculous that my car now looks like it's 10 years older than it is because the paint is peeling off like it's not been taking care of and that's a load of c***Even though I've taken good care of the vehicle and housed it in a covered and closed garage for all the years I've owned it I still have the entire paint job starting to peel off in sheets of paint on the side front panels next to the windshield the roof and the hood in large sheet light pieces are coming straight off of my car it's as if it was never adhered to the metal of the vehicle very well or I guess detailing chops are calling it delamination but what it is is ridiculous that my car now looks like it's 10 years older than it is because the paint is peeling off like it's not been taken care of when that is clearly not the case. I have seen so many other Kia Sorentos that are Pearl White like mine, same year, with the same issue. They are having sheets of paint peeling right off the vehicle so there's obviously an issue Kia's paint jobs on that year make and model because there is nothing more I could have done on my end to prevent this from happening, so KIA needs to recognize their faulty work and get it handled.

NHTSA ID

11488290

Incident

Jun 29, 2022

My 2013 pearl white Kia’s paint is chipping all over it started about two years ago with a little spot and now it’s all over. Seems like every time I drive move comes off.

NHTSA ID

11484991

Incident

Sep 17, 2022