RoadVitals

2013 Kia Sorento Driver assistance Problems

Owner-reported complaints naming the driver-assistance system, filed with NHTSA

Data refreshed

Driver assistance reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
36
Latest Mar 1, 2024
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
4%
of 979 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
4
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
1

What this page shows

Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems. Every record below is an owner-reported complaint about the 2013 Kia Sorento submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 36 reports on file name it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Owner reports naming driver-assistance

The 25 most recent of 36, in the owner's own words

AirbagsDriver assistanceFuel system
Filed Mar 1, 2024

Since I purchased my 2013 KIA SORENTO I have had at least 3 recalls. My vehicle AIR BAG LIGHT is still ON. I have been waiting since last year (2023)to get this recall item repaired and the local dealership has informed me that the part is on ORDER but never received( I have the work order from dealership stating that).. My Anti- thief system won't allow my vehicle to start upon demand I have to wait and turn the key over and let panel lights come on before it starts I have to do this 3x always. I've tried different approach's to rectify this issue, still dealing with it today( March 1, 2024). My speed control sensors had too be replaced. ABS lights would come on and stay illuminated. A lot is going on with my KIA SORENTO. I really enjoy my vehicle until all these recalls started. Now, I'm afraid to drive it as much, due too this FIRE RECALL!!!!!! I have documentation of these recalls.

NHTSA ID
11574885
Incident
Apr 19, 2021
Driver assistance
Filed Feb 9, 2024

About 4 years ago the rear view warning started to get foggy/blurred so it was hard to see what was towards the rear when backing. Contacted dealer about this and of course it was no longer in warranty and I would have to pay a high price to have this replaced. After the view became blank, all your saw were the lines that would show how close you were to another car while backing up I once again ask my dealer about it, if they were having trouble like this on other Kia cars and he would not tell me, just told me the price of replacment. So I started to wonder if this problem showed up on other Kia's

NHTSA ID
11571034
Incident
Jun 10, 2020
Body & structureDriver assistance
Filed Oct 21, 2022

Car shuts down in the middle of driving and cannot idle. Had transmission 1x lat year and battery replaced 2x. Even after repairs car randomly does this. I have taken it to shops several times but no one knows what the problem is.... When it randomly chooses to do it, I cannot accelerate, and the car power will go out in the middle of driving decreasing the speed dramatically. Right after it does it the car will stop and turn off like it has a dead battery, except it turns right back on. All of the check engine lights on the inside start to going on.... check engine, battery, oil, tire traction etc....

NHTSA ID
11490336
Incident
Oct 19, 2022
Driver assistanceEngine
Filed Mar 12, 2021

MY CAR WAS DRIVING ON THE HIGHWAY WHEN THE WHOLE THING JUST CUT OUT. I'VE NEVER HAD A A PROBLEM WITH IT. AND I HAD TO GET IT TOWED JUST TO BE TOLD I NEED A NEW ENGINE.

NHTSA ID
11402528
Incident
Mar 1, 2021
Mileage
119,000 mi
Driver assistance
Filed Dec 14, 2020

MY 2013 KIA SORENTO BACKUP CAMERA RECENTLY STOPPED WORKING, AFTER RESEARCHING ON THE INTERNET IT SEEMS LIKE A VERY COMMON ISSUE FOR A LOT OF KIA MODELS BECAUSE THE CAMERAS ARE NOT PROPERLY SEALED AND GET CORRODED INSIDE OF THEM. WHEN I SHIFT THE CAR TO REVERSE THE SCREEN IS BLACK, THE DISTANCE LINES SHOW UP BUT NO CAMERA VIDEO FEED OR SOMETIMES IT IS INTERMITTENT AFTER WAITING FOR 20+ SECONDS.

NHTSA ID
11383301
Incident
Dec 1, 2020
Mileage
70,000 mi
Driver assistanceEnginePowertrain (other)
Filed Jun 26, 2020

I WAS DRIVING DOWN I70 WEST IN MISSOURI I GOT TO MILE MARKER 83.8 AND I HEAR TINK THINK AND AS I'M PULLING OVER I SEE MY CONTROL STEERING LIGHT FLASHING AND ALL SUDDEN BOOM AND THEN NOTHING. WON'T START, WON'T TURN OVER. NOTHING. I WAS DRIVING MY 2013 KIA SORENTO DOWN THE HIGHWAY AT ABOUT 72 MILES AN HOUR. *TR

NHTSA ID
11331164
Incident
Jun 26, 2020
Mileage
130,761 mi
BrakesDriver assistanceElectrical
Filed May 8, 2020

I WAS DRIVING DOWN THE ROAD WHEN I NOTICED THAT ALL MY WARNING LIGHTS ON THE DASHBOARD WERE COMING ON. ALL OF THEM WERE LIT UP RED AND NOT GOING OFF. THE NAVIGATION AND RADIO SCREEN WENT COMPLETELY BLACK. I NOTICED I WAS LOSING SPEED AND TRIED TO ACCELERATE AND I HAD NO POWER TO ACCELERATE THE CAR. I WAS ON THE INSIDE LANE OF THE FOUR LANE ROAD AND COASTED TO THE MIDDLE MEDIAN ON THE FOUR LANE ROAD TO SAFELY GET MY TRUCK OUT OF ONCOMING TRAFFIC. WITH NO CAPABILITY TO ACCELERATE MY TRUCK TO GET IT OUT OF TRAFFIC THIS OPTION DEEMED TO BE THE SAFEST MANEUVER TO DO. WHEN THE TRUCK FINALLY STOPPED I HAD TO USE THE EMERGENCY BRAKE TO KEEP TRUCK FROM ROLLING. AT THIS TIME I COULD NOT TAKE THE TRUCK OUT OF DRIVE MODE AND PUT INTO PARK MODE. WITH ASSISTANCE MY TRUCK BATTERY WAS TEMPORARILY CHARGED SO I COULD HAVE THE ABILITY TO PLACE THE TRUCK IN PARK MODE. WHEN BATTERY CHARGER WAS DISCONNECTED THE TRUCK WOULD NOT START. MY 2013 KIA SORENTO SX WAS TOWED TO JOEY GRIFFIN KIA IN ROCKY MOUNT NC. TALKING WITH [XXX] IN SERVICE DEPARTMENT HE ADVISED THAT THE ALTERNATOR, BATTERY AND 1 BELT NEEDED TO BE REPLACED. THIS WILL BE A $1000.00 REPAIR. I WAS WONDERING IF THE RECALL LISTED IN THE NHTSA 17V224000 COULD BE ASSOCIATED WITH THIS. THE TRUCK IS AT THE KIA DEALERSHIP NOW SO I HAVE NO RECORDS AT THIS TIME. MY 84 YR MOTHER WAS WITH ME AT THIS TIME AND I AM GRATEFUL THAT WE WERE NOT ON THE INTERSTATE AT THE TIME THIS HAPPENED. THE OUTCOME OF THIS COULD HAVE BEEN A LOT MORE TRAGIC WITH MULTIPLE TRAFFIC FATALITIES OR INJURIES. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NHTSA ID
11323922
Incident
May 7, 2020
Mileage
60,000 mi
Driver assistanceEngineSteering
Filed Dec 23, 2019

WE EXPERIENCED LITERALLY EVERYTHING DESCRIBED ON THE LAST LETTER FOR THE RECALL ON OUR 2013 KIA SORENTO'S ECU, INCLUDING THE VEHICLE SHUTTING OFF IN THE MIDDLE OF ACTIVE INTERSECTIONS, HIGHWAY, AND NORMAL DRIVING OPERATION(S). MY WIFE AND I OWN A VEHICLE (2013 KIA SORENTO), THAT IS THE SUBJECT OF YOUR "VOLUNTARY SERVICE CAMPAIGN TO UPDATE THE ENGINE CONTROL UNIT (ECU)". AFTER THE ECU UNIT WAS REPLACED WE RECEIVED THE ATTACHED LETTER FROM KIA THAT STATES HE HAS A WARRANTY ON THE ENGINE FOR AS LONG AS WE OWN THE VEHICLE. DESPITE THIS LETTER, WE'VE BEEN TOLD BY KIA USA CORPORATE AND LITHIA KIA OF ANCHORAGE THAT OUR VEHICLE IS NO LONGER COVERED BY A WARRANTY DUE TO MILEAGE. I EXPECT SOMEONE IN A HIGHER LEVEL MANAGEMENT TO EXPLAIN, ASFORMERLY REQUESTED. AS OF DECEMBER 23, 2019, WE HAD OUR VEHICLE TOWED TO LITHIA KIA OF ANCHORAGE TO ATTEMPT TO HAVE THE VEHICLE DIAGNOSED, AND COMMUNICATE WITH KIA USA. KIA HAS DECIDED TO STOP COMMUNICATING WITH US AND WILL NOT SHARE ANY INFORMATION WITH OUR LAW FIRM, PER THEIR OWN GUIDANCE. WE ARE HOPING THIS WILL COMPLETE THIS TEDIOUS METHOD OF VEHICLE REPAIR(S). KIA NEEDS TO EXPLAIN TO US WHY IT WILL NOT HONOR THE WARRANTY AS STATED IN THE LETTER. I AM A RETIRED DISABLED VETERAN AND CAN BE REACHED AT ANY HOUR. PER MY LAW FIRM'S INSTRUCTION(S), WE HAVE CONTACTED AND FILED A CLAIM THROUGH THE STATE OF ALASKA ATTORNEY GENERAL'S OFFICE AS WELL.

NHTSA ID
11291005
Incident
Aug 19, 2019
Mileage
116,400 mi
Driver assistanceEngine
Filed Dec 20, 2019

I HAVE TAKEN MY 2013 KIA SORENTO TO MY LOCAL DEALERSHIP AFTER THE LATEST ENGINE RECALL. THEY UPGRADED SOFTWARE BUT GAVE NO FURTHER EXPLANATION. EVERYTIME I GET MY OIL CHANGE ITS ALMOST EMPTY. THE PAST 2 OIL CHANGES THERE HAS BEEN ALMOST NO OIL. YESTERDAY, I WAS DRIVING, ON THE HIGHWAY AND CHECK ENGINE, OIL, BATTERY, LIGHT CAME ON FLASHING AND THE CAR STALLED IN THE MIDDLE LANE OF THE HIGHWAY. I WAS ABLE TO PULL OVER AND CALL A TOW TRUCK. I TURNED THE VEHICLE OFF AND 15 MIN LATER WHILE WAITING FOR TOW TRUCK I TRIED TO TURN IT ON AND IT CAME ONE. I CANCELED THE TOW AND I AM AT THE DEALERSHIP TODAY . MY CAR IS NOT LEAKING OIL ANYWHERE AND I KNOW THERE HAS BEEN A ENGINE RECALL ON MY MAKE, MODEL AND YEAR. I AM AFRAID OF THE COST OF THE REPAIR AND THE SAFETY OF A VEHICLE THAT STOPS IN THE MIDDLE OF THE HIGHWAY.

NHTSA ID
11290316
Incident
Dec 19, 2019
Mileage
97,000 mi
Driver assistanceElectricalEngine
Filed Nov 20, 2019

TL* THE CONTACT OWNS A 2013 KIA SORENTO. WHILE DRIVING APPROXIMATELY 65-70 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT STATED THAT THE VEHICLE LOST POWER, INCLUDING POWER STEERING, BRAKING, AND ACCELERATION. THE CONTACT WAS ABLE TO COAST THE VEHICLE OFF THE ROAD TO A STOP. THE VEHICLE RESTARTED ON THE FIRST ATTEMPT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT STATED THAT THE FAILURE RECURRED ONCE. THE DEALER AND MANUFACTURER WERE NOT INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.

NHTSA ID
11281270
Incident
Nov 19, 2019
Mileage
120,000 mi
BrakesDriver assistanceElectrical
Filed Sep 29, 2019

VEHICLE HAS BEEN WELL TAKEN CARE OF AND IS IN EXCELLENT SHAPE. ONLY 52,000 MILES WHEN THE ABS LIGHT, TRACTION CONTROL, AND DOWNHILL ASSIST LIGHT CAME ON AT THE SAME TIME. WON'T GO OFF AS MANY OTHER OWNERS HAVE ATTESTED TO IN FORUMS ALL OVER THE INTERNET. CAME ON WHEN THE VEHICLE WAS MOVING ON THE HIGHWAY AND THEN WENT OFF. CAME BACK ON THE NEXT DAY SEVERAL TIMES AND NOW IS STUCK ON.

NHTSA ID
11258840
Incident
Sep 19, 2019
Mileage
52,900 mi
Driver assistance
Filed Jul 1, 2019

ABS, TRACKSION CONTROL AND HILL CREST LIGHTS WANT TURN OFF...

NHTSA ID
11228729
Incident
Jun 16, 2019
Driver assistanceEngineFuel system
Filed Jun 13, 2019

VEHICLE STOPS / CUTS OFF WHILE DRIVING. VERY DANGEROUS. HAVE NEARLY BEEN RAN OVER BY OTHER VEHICLES ON HIGHWAY. ALSO SOMETIMES WHILE AT A RED LIGHT OR IDLING WHILE IN PARK THE CAR WHILE JUST CUT OFF.

NHTSA ID
11219768
Incident
Jun 12, 2019
BrakesDriver assistance
Filed Jun 13, 2019

LEFT REAR WHEEL SPEED SENSOR NEEDS TO BE FIXED. APPARENTLY MANY OTHERS HAVE SAME ISSUE BUT THERE IS NO RECALL ON MY VIN NUMBER. ABS WARNING ON, DOWNHILL WARNING AND TRACTION CONTROL WARNING LIGHT ON

NHTSA ID
11219723
Incident
Jun 5, 2019
Mileage
60,000 mi
AirbagsDriver assistanceFuel system
Filed Jul 7, 2018
Fire reported

MY CAR 2013 KIA SORENTO BURNT UP !!

NHTSA ID
11110065
Incident
Jul 5, 2018
Mileage
112,000 mi
Driver assistanceEngine
Filed Mar 15, 2018

TL* THE CONTACT OWNS A 2013 KIA SORENTO. WHILE DRIVING UNKNOWN SPEEDS, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (SUNSET KIA OF VENICE, 1179 US HIGHWAY 41 BYP S, VENICE, FL 34285) WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE CHECK ENGINE INDICATOR ILLUMINATED AGAIN. THE VEHICLE WAS TOWED TO THE SAME DEALER WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY PART WAS INSTALLED INCORRECTLY. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE CHECK ENGINE INDICATOR ILLUMINATED AGAIN. THE VEHICLE WAS TAKEN TO KIA OF VENICE (1179 US HIGHWAY 41 BYP S, VENICE, FL 34285) WHERE IT WAS DIAGNOSED THAT THE POWER CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, THE FAILURE RECURRED, AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN BACK TO SUNSET KIA OF VENICE WHERE IT WAS DIAGNOSED THAT THE O2 SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO SUNSET KIA OF VENICE WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, THE FAILURE RECURRED, AND THE CHECK ENGINE INDICATOR FLASHED. THE VEHICLE WAS TAKEN TO SUNSET KIA OF VENICE WHERE IT WAS DIAGNOSED THAT THERE WERE METAL SHAVINGS IN THE ENGINE AND THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND OPENED CASE NUMBER: 13658651. THE FAILURE MILEAGE WAS 48,899.

NHTSA ID
11079658
Incident
Apr 10, 2017
Mileage
48,899 mi
Driver assistanceEnginePowertrain (other)
Filed Jun 20, 2016

BOUGHT MY KIA ON 6/17/2016 AND TODAY 3 DAYS LATER I AM DRIVING THE CAR AND IT STARTS POWERING DOWN WHILE I AM AT 70MPH. SCARY TO SAY THE LEAST. THERE IS ALSO A JERKING FORWARD MOVEMENT THAT I GET, BUT TODAY WAS THE SCARIEST, THE CAR ACTUALLY STOPPED WITH NO POWER WHILE DRIVING. I HAD TO PULL ASIDE AND RESTART THE CAR. WHAT THE HELL IS THIS. M DAUGHTER COULD HAVE BEEN IN THE CAR. THIS IS CRAZY A 2013 CAR SHUTTING DOWN IN THE MIDDLE ON THE ROAD. TOTALLY UNACCEPTABLE.

NHTSA ID
10875330
Incident
Jun 20, 2016
Mileage
65,000 mi
Driver assistanceEnginePowertrain (other)
Filed Mar 16, 2016

TL* THE CONTACT OWNS A 2013 KIA SORENTO. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE POWER TRAIN CONTROL MODULE NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE PERSISTED AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED SIX TIMES. THE VEHICLE WAS TAKEN BACK TO A DEALER WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 39,000.

NHTSA ID
10849932
Incident
Jul 15, 2014
Mileage
39,000 mi
Driver assistanceEngine
Filed Feb 25, 2016

TL* THE CONTACT OWNS A 2013 KIA SORENTO. WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE LOST ACCELERATION. THE CONTACT MANEUVER TO THE SIDE OF THE ROAD AND WAITED APPROXIMATELY TEN MINUTES. THE VEHICLE WAS TURNED OFF AND THE CONTACT WAITED APPROXIMATELY THIRTY MORE MINUTES. THE VEHICLE RESTARTED NORMALLY, BUT COULD NOT EXCEED 40 MPH. THE CONTACT DROVE THE VEHICLE TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE THROTTLE ACTUATOR CONTROL FAILED AND NEEDED REPLACEMENT. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 42,800.

NHTSA ID
10838462
Incident
Feb 21, 2016
Mileage
42,800 mi
Driver assistanceElectricalSteering
Filed Dec 20, 2015

I BOUGHT A 2013 KIA SORENTO LAST NIGHT SATURDAY 12/19/2015 AND THE PAPERWORK DID NOT GET COMPLETE UNTIL AFTER 10:30PM. THE SALESMAN STATED THAT ALL COMPONENTS HAD BEEN CHECKED AND THAT ALL WAS GOOD. I LIVE A HOUR AWAY FROM THE DEALERSHIP AND WHEN I WAS ON 290 HEADING EAST AT ABOUT 70 MPH, WHEN I NOTICED THAT MY DASH AND RADIO PANEL LIGHTS START FLICKERING, MY MOTOR FELT LIKE IT IDLED DOWN A LITTLE BUT THEN IT WAS OK, BUT THEN IT HAPPENED AGAIN AND ALL THE LIGHTS IN THE RADIO AREA, STEERING WHEEL AND SPEEDOMETER AREA TURNED OFF AND IT LOST A LITTLE POWER BUT THEN THEY ALL CAME BACK ON AND I MADE IT HOME, THEN ON 12/20/15 I WAS DRIVING INTO TOWN AND AFTER ABOUT 10 MILES AT 75 MPH MY INSIDE LIGHTS STARTED FLASHING AGAIN, AND THEN WENT TOTALLY DARK. I DIDN'T LOSE ANY POWER THIS TIME BUT I'M STARTING TO FEEL PRETTY RIPPED OFF. I ALSO NOTICED TODAY THAT WHILE DRIVING ON HWY THAT WHEN YOU COME UP TO A CURVE TO THE RIGHT, THE VEHICLE JERKS TO FAR AND I ENDED UP IN THE OTHER LANE. THANK GOD THAT NO CAR WAS THERE. *DT

NHTSA ID
10811356
Incident
Dec 19, 2015
Mileage
45,000 mi
BrakesDriver assistance
Filed Dec 20, 2015
Crash reported

HIT MY BRAKES GOING ROUGHLY 30MPG (I WAS IN HEAVY TRAFFIC ON THE TOLLWAY WITH LOTS OF BRAKING AND GOING FOR SEVERAL MINUTES ALREADY), THE ABS WAS TRIGGERED AS THE CAR WAS MAKING THE JERKING/THUMPING (HOWEVER YOU DESCRIBE FEEL OF ABS), I SHOULD HAVE HAD ENOUGH SPACE TO STOP, BUT MY CAR WAS ACCELERATING IT SEEMED AT THE SAME TIME, I HIT A CAR IN FRONT OF ME, AND IT CONTINUED, LURCHED FORWARD AND HIT THE CAR A SECOND TIME ALL WHILE THE BRAKE (ONLY) WAS BEING DEPRESSED. THAT FINALLY STOPPED THE CAR. THE OTHER DRIVER THOUGHT I WAS HIT FROM BEHIND TOO SINCE THERE WERE TWO HITS...BUT I FELT THE LURCHING AND ALSO THERE IS NO DAMAGE TO THE BACK OF MY CAR, PROVING IT WAS MY CAR. THIS IS DANGEROUS!!! AFTER READING ONLINE I SEE MANY COMPLAINTS OF KIA'S LURCHING AND ACCELERATING WHEN THE BRAKES ARE APPLIED. MANY ACCIDENTS REPORTED WHILE PARKING AND THE CAR ACCELERATES SO QUICKLY IT JUMPS A CURB, HITS A TREE, OR ANOTHER CAR OR OTHER SUCH INCIDENTS. IT IS CLEAR AFTER SEARCHING "KIA SORENTO 2013 ACCELERATING WHILE BRAKING AT THE SAME TIME", THERE ARE LOTS OF REPORTS ON CAR GURUS.COM OF THIS DANGEROUS DEFECT.

NHTSA ID
10811303
Incident
Dec 19, 2015
Mileage
40,000 mi
Driver assistanceElectrical
Filed Jun 1, 2015
Crash reported1 injury reported

TL* THE CONTACT OWNED A 2013 KIA SORENTO. WHILE DRIVING AT 35 MPH, THE INSTRUMENT PANEL LIGHTING ILLUMINATED AND THE VEHICLE STALLED. WHILE DEPRESSING THE BRAKE PEDAL, THE VEHICLE ACCELERATED, CRASHED INTO A CONCRETE WALL, AND FLIPPED OVER. AS A RESULT, THE CONTACT SUSTAINED LACERATIONS AND CONTUSIONS THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 30,000.

NHTSA ID
10722697
Incident
May 10, 2015
Mileage
30,000 mi
Driver assistanceElectricalPowertrain (other)
Filed Dec 27, 2014

WHILE DRIVING AT HIGHWAY SPEED MY WIFE WITH 7 YEAR OLD DAUGHTER IN CAR HAD ALL THE DASH LIGHTS AND INTERIOR LIGHTS ILLUMINATE AND THE CAR BECAME SLUGGISH AND WAS HARD TO DRIVE. I ADVISED HE VIA MOBILE PHONE TO IMMEDIATELY PULL OVER AND TURN THE CAR OFF. I TOLD HE TO WAIT A MINUTE AND TRY TO RESTART IT AND SEE WHAT HAPPENS. ALL DASH LIGHTS LIT UP AGAIN AND THE CAR MADE A CLICK, CLICK, CLICK SOUND OVER AND OVER AGAIN. SHE TRIED THIS 5 TIMES AND SHE HAD THE CAR TOWED TO THE DEALER. THE DEALER REPLACED THE ALTERNATOR FOR $946.14 ON 12/23/2014 AT DULLES KIA IN LEESBURG, VA. *TR

NHTSA ID
10668431
Incident
Dec 23, 2014
Mileage
78,513 mi
Driver assistanceElectricalEngine
Filed Sep 15, 2014

ON TWO OCCASIONS ONE MONTH A PART, WHILE DRIVING MY 2013 KIA SORENTO LX3 THE ENGINE LIGHT WENT ON AND THE CAR WAS UNABLE TO SHIFT RPM'S AND COULD NOT ACCELERATE OVER 15/20 MPH. THE CAR WENT INTO "LIMP HOME" OR SAFETY MODE WHEN TRYING TO ACCELERATE AND MERGE ONTO A 40MPH AND 50 MPH HIGHWAY. THE CAR COULD NOT SPEED UP TO FLOW OF TRAFFIC AND WAS NEARLY REAR ENDED BY RUSH HOUR COMMUTER BUS WITH TWO SMALL CHILDREN IN THE BACK SEAT IN CHICAGO, IL. KIA SERVICE SAID CAR "FIXED" TWICE. CONCERNED ABOUT REPEAT PROBLEMS AND POTENTIAL FATAL ACCIDENTS AS RESULT OF SOME MALFUNCTION. *TR

NHTSA ID
10633447
Incident
Aug 8, 2014
Mileage
20,000 mi
Driver assistanceEngine
Filed Jun 4, 2014
Crash reported

WE HAVE OWNED OUR KIA FOR 9 MONTHS, IT HAS BEEN IN THE SHOP AT LEAST 4 TIMES AND NOW ITS IN THE SHOP AGAIN. THE VEHICLE WILL COME TO A COMPLETE STOP WHEN GOING FULL SPEED, WE WERE GOING 45MPH FOR THE LAST INCIDENT AND THE KIA CAME TO A COMPLETE STOP OUT OF NO WHERE AND THE ENGINE SHUT WAS STILL ON BUT IDLE HIGH AND WOULD NOT GO ANYWHERE UNTIL YOU TURNED THE KIA OFF, WAITED FOR 15-20MINS FOR IT TO "REPROGRAM" AND THEN IT HAD ENOUGH POWER TO MOVE SLOWLY OUT OF THE ROAD. AFTER GETTING IT HOME MY HUSBAND CALLED THE DEALERSHIP THE FIRST TIME AND THEY HAD NO IDEA WHAT WAS WRONG SO THEY SENT US TO ANOTHER DEALERSHIP WHO SAID THEY COULDN'T FIND ANYTHING WRONG AT THE TIME BUT IF IT HAPPENS AGAIN TO BRING IT BACK, WELL 9 MONTHS LATER WE ARE STILL HAVING ISSUES AND ARE NOT ABLE TO DRIVE IT WITHOUT FEAR THAT IT WILL JUST RANDOMLY SHUT DOWN IN THE ROADWAY. THE ONE TIME IT DID IT WE WERE ON THE INTERSTATE, AS A PARENT MY KIDS CAN NOT RIDE IN A VEHICLE THAT KEEPS DOING THIS AND KIA WILL NOT FIX THE ISSUE. *TR

NHTSA ID
10596070
Incident
Oct 1, 2013
Mileage
19,000 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

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