Owner-reported complaints naming the fuel system system, filed with NHTSA
Data refreshed
Fuel system reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
9
Latest Oct 7, 2024
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
5%
of 193 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
2
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
1
What this page shows
Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks. Every record below is an owner-reported complaint about the 2011 Kia Soul submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 9 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Owner reports naming fuel system
Shown in the owner’s own words, exactly as filed
Driver assistanceFuel system
Filed Oct 7, 2024
While driving my car just started accelerating in traffic and I couldn’t get it to stop even while hitting brakes trying not to hit another vehicle. Fortunately found a way to pull to side of road and throw in park and it was still revving up and didn’t stop til I turned off car completely. So terrifying. Now I’m [XXX] trying figure out how I’m going to get back home in this dangerous vehicle. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA ID
11618421
Incident
Oct 7, 2024
BrakesFuel systemVisibility
Filed Dec 2, 2023
When you press the break the car stalls, when you fuel up the car it will not start. Autos unlimited in Rolla, Mo sold it as inspected with "" nothing "" on the inspection sheet. This dealer is claiming they will "fix: this issue. It cost me 480.00 to fix it. --- evap canister purge vent- evap leak- fuel malfunction- canister solenoid.
NHTSA ID
11558072
Incident
Nov 28, 2023
ElectricalFuel system
Filed Apr 15, 2023
After getting fuel, the car stalls immediately. I have to push the gas petal and give it several pushes to get it to go. Sometimes it stalls while driving. It will turn off randomly especially after pressing the break pedal. It turns off, and all the warning lights turn on. Then it totally turns off all sources of power to it. Bluetooth microphone has not worked since I got it with 30 miles on it. Now it has 136,000.
NHTSA ID
11517163
Incident
Apr 14, 2023
EngineFuel system
Filed Jan 19, 2021
MY ENGINE LIGHT HAS BEEN GOING OFF AND ONE NO PROBLEM DRIVING THE PROBLEM IS WHEN I PUT GAS IN CAR THE CAR WANT START UNTIL I GIVE IT GAS A LITTLE. I DON'T HAVE PROBLEM TO CRANK CAR. AND AFTER I CRANK MY CAR AFTER I PUMP THE GAS TO START IT. THERE IS NO PROBLEM ONLY WHEN I GET GAS. IT GOES OFF MAYBE AFTER A LONG WHILE BUT THEN COME BACK ON WHEN GAS GET TO LOW AND THEN PROBLEM STARTS ALL OVER AGAIN. I HAVE ASK KIA DEALER ABOUT RECALLS ALL THE TIME THEY SAY ALL RECALLS ON VEHICLE ARE DONE. I HAVE READ SEVERAL TIMES ABOUT FUEL PROBLEM OR PIPE THAT CAUSE FIRES ON VECHICLE. I READ AS RECENT AS JAN 18 THERE WAS RECALL IN ANOTHER COUNTRY ON THIS .THE LIGHT WENT OFF JAN 15 BUT CAME BACK ON JAN18
NHTSA ID
11388785
Incident
Dec 2, 2020
Fuel system
Filed Mar 18, 2020
KIS CONSUMING OIL, THE OIL INDICATOR DOESN'T TURN ON UNTIL AFTER THE OIL STICK SHOWS NO OIL IN THE ENGINE AND THEN IT ONLY BLINKS OCCASIONALLY.
NHTSA ID
11318654
Incident
Mar 17, 2020
Mileage
69,000 mi
EngineFuel system
Filed Jun 18, 2018
Fire reported
TL* THE CONTACT OWNS A 2011 KIA SOUL. WHILE THE CONTACT WAS EXITING THE VEHICLE IN THE DRIVEWAY, THERE WAS AN EXPLOSION AND THE VEHICLE CAUGHT ON FIRE WITHOUT WARNING. THERE WERE NO INJURIES. THE CONTACT USED A FIRE EXTINGUISHER TO PUT OUT THE FIRE. THE VEHICLE WAS NOT TOWED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE EXACT ORIGIN OF THE FIRE WAS UNKNOWN. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 12,000.
NHTSA ID
11102349
Incident
Jun 13, 2018
Mileage
12,000 mi
Fuel system
Filed Jul 9, 2015
TL* THE CONTACT OWNS A 2011 KIA SOUL. THE CONTACT STATED THAT THE FUEL GAUGE FAILED. THE FUEL GAUGE WAS SLOW TO REGISTER THE CORRECT FUEL LEVEL. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES FOR THE FAILURE. THE DEALER REPLACED THE FUEL SENDER ASSEMBLY PUMP HOWEVER, THE FAILURE WAS NOT CORRECTED. THE VEHICLE WAS TAKEN BACK TO THE DEALER FOR FURTHER INSPECTION. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 44,000.
NHTSA ID
10733034
Incident
May 1, 2015
Mileage
44,000 mi
Body & structureEngineFuel system
Filed Jun 18, 2013
Crash reported1 injury reported
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
NHTSA ID
10520395
Incident
May 30, 2013
Mileage
16,602 mi
Fuel systemPowertrain (other)
Filed Mar 11, 2013
THE CLUTCH AND FLY WHEEL WORE OUT ON THE CAR AT 22K MILES. THIS IS EXTREMELY EARLY FOR A CLUTCH TO FAIL. THE CLUTCH FAILED ON A BUSY HIGHWAY (I-81) AND I WAS FORCED TO PULL OVER IN AN UNSAFE LOCATION. I HAVE DRIVEN MANUAL TRANSMISSIONS FOR MANY YEARS AND HAVE NEVER HAD A CLUTCH FAIL AT SUCH A LOW MILEAGE. *TR
NHTSA ID
10502334
Incident
Jan 20, 2013
Mileage
22,791 mi
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Other components reported on this vehicle
Categories with enough reports to have a page of their own