2011 Kia Soul Other / unspecified Problems

The contact owned a 2011 Kia Soul. The contact stated that the vehicle was parked overnight on his driveway, caught on fire, and exploded in the early morning. The fire started from the engine bay. The vehicle was unoccupied during the fire. The fire originated from the front engine bay, and soon after engulfed the entire vehicle. The vehicle was totaled, the side of the house was damaged, a motorcycle was destroyed and parts of the contacts shop were damaged. The fire department arrived and extinguished the fire. A fire department report was filed. A police department report was filed. The vehicle was destroyed. No warning lights were illuminated prior. The local dealer was not contacted. The manufacturer was not notified of the failure. The approximate failure mileage was 165,000. The contact stated that they believed NHTSA campaign number 23V652000 (SERVICE BRAKES, HYDRAULIC) was responsible for the failure of the vehicle.

NHTSA ID

11627799

Incident

Nov 27, 2024

Mileage

165,000 mi

THE 18 INCH HANKOOK LOW PROFILE TIRES ARE A DEATH TRAP IN WINTER. I WENT DOWN AN OFF RAMP SIDEWAYS. ON ICE AND SNOW THE ORIGINAL MANUFACTURER TIRES, HANKOOK 18 INCH TIRES, ARE ABSOLUTELY AWFUL AND A THREAT TO ANYONE'S LIFE DRIVING THE VEHICLE. BREAKING IN WINTER IS ESPECIALLY HAZARDOUS WITH THESE TIRES. *TR

NHTSA ID

10934767

Incident

Jan 12, 2016

Mileage

50,000 mi

3 PROBLEMS :#1 THE WHEEL PRESSURE LIGHT STAYS ON WHEN IDLE AND WHEN I'M DRIVING IT BUT, MY TIRES ARE AT THE SAME PSI. MAKES ME KEEP THINKING SOMETHING IS WRONG. #2 IN THE WINTER TIME THE RUBBER MOLDING AROUND DOORS STICKS BAD AND STARTS TO PULL ITSELF AWAY FROM THE GLUE KEEPING IT ON. #3 DURING THE WINTER MY WINDSHIELD KEEPS ICING UP REALLY BAD (ON THE INSIDE !). I CAN ACTUALLY USE MY ICE SCRAPER ON IT. I EXPECT THIS ON THE OUTSIDE OF A CAR BUT, I HAVE NEVER HAD A CAR DO THIS ON THE INSIDE, DID THEY FORGET TO SEAL IT CORRECTLY?

NHTSA ID

10782866

Incident

Jan 1, 2015

A BAD BEARING, CAUSED AIR PRESSURE IN LEFT TIRE TO INFLATE TO A DANGEROUS PSI, THAT COULD BLOW TIRE, CAUSING AN ACCIDENT AT HIGH SPEED AND DEATH. THE VEHICLE WAS BEING USED TO DRIVE 525 MILES, FROM DALLAS TO KANSAS CITY, MO. DRIVING CONDITIONS WERE DRY, WITH 85 DEG OUTSIDE TEMP. AFTER DRIVING 200 MILES, THE LEFT TIRE HEATED UP TO A DANGEROUS 45PSI, CAUSING THE TIRE INDICATOR LIGHT CAME ON. WE STOPPED TO CHECK TIRE AND AIR PRESSURE, FOUND DANGEROUS PSI AND RELEASED AIR TO SAFE 32PSI. AFTER 150 MILES, THE LEFT TIRE AGAIN RE-INFLATED TO DANGEROUS 44PSI AGAIN. WE IMMEDIATELY PULLED INTO WALMART, REPLACED TWO FRONT TIRES, THINKING IT WAS A WORN LEFT TIRE, BUT TIRE WAS GRADED AT A #4, HALF WEAR. BOTH NEW TIRES WERE AT PROPER INFLATION. AFTER 175 MILES, LIGHT CAME ON AGAIN, DRIVING ON TURNPIKE, AT 65MPH. AIR PSI WAS 46PSI ON THE LEFT TIRE, AGAIN. WE REMOVED 14 PDS OF AIR AND DROVE 50 MILES HOME. AFTER TAKING IT TO A CERTIFIED KIA SERVICE GARAGE, THEY SAID IT WAS THE BEARING AND REPLACED THE LEFT BEARING, AT NO CHARGE, SAYING IT WAS UNDER WARRANTY. THE VEHICLE WAS NOT IN AN ACCIDENT NOR WAS THE BEARING DAMAGED IN ANY SERVICE REPAIR PROCESS, INDICATING ONLY REASON FOR FAILURE OF BEARING AS POOR MANUFACTURING AND/OR INSTALLATION. BEARING IS EITHER MADE WITH INFERIOR MATERIAL OR NOT PROPERLY LUBED/PACKED.

NHTSA ID

10765183

Incident

Sep 12, 2015

Mileage

36,000 mi

MY SON AND I WERE IN A SEVERE CRASH. WE WERE HIT FROM BEHIND AT ABOUT 50 MPH BY TWO CARS. WE WERE KNOCKED OFF THE ROAD AND DOWN A DROP OFF. WE LANDED AND WENT OVER LARGE BOULDERS. CAR WAS TOTALED. FRONT END AND REAR END GONE. TWO WHEELS CAME OFF. NO AIR BAGS DEPLOYED. THIS IS A GREAT CONCERN FOR PEOPLE THAT MAY WANT TO PURCHASE THE SOUL. ALL OTHER VEHICLES IN THE CRASH HAD AIR BAGS THAT DID DEPLOY. I THINK IF OUR AIR BAGS WERE WORKING PROPERLY THEN MY SON AND I MAY OF NOT HAD SUCH SEVERE INJURIES TO OUR HEADS, BACKS AND NECKS. *TR

NHTSA ID

10637405

Incident

Sep 11, 2014

Mileage

94,000 mi

I WAS DRIVING TO WORK, MAKING A LEFT TURN INTO THE PARKING LOT WHEN THE FRONT PASSENGER TIRE BLEW. THE STEERING WHEEL PULLED SHARPLY TO THE RIGHT AND I WAS PULLED INTO A CURB. THIS CAUSED OVER $1600 WORTH OF DAMAGE TO THE CAR. THERE WAS A HUGE HOLE IN THE SIDE WALL OF THE TIRE AND NO EVIDENCE OF ANY METAL OR ANYTHING IN THE TIRE. ALSO, THE TIRE PRESSURE INDICATOR LIGHT HAS NEVER COME ON, SO I KNOW THEY WERE AT THE PROPER PSI. I CONTACTED THE DEALER WHEN THE ACCIDENT HAPPENED, AND WAS TOLD THEY HAVE NO RESPONSIBILITY FOR THE TIRES. THEY ACTUALLY LOOKED AT THE CAR AND ALL THEY SAID WAS "THIS IS JUST BAD DRIVING." I THEN CALLED THE KIA COMPANY AND TALKED TO THREE DIFFERENT PEOPLE. THEIR CONCLUSION WAS THEY ARE NOT RESPONSIBLE FOR THE TIRES. ONE PERSON EVEN ASKED HOW MUCH I WEIGHED! THIS VEHICLE IS A 2011 AND ONLY HAS 8,200 MILES ON IT. I HAD TO GO THROUGH MY INSURANCE TO GET IT FIXED. I BELIEVE THAT KIA SHOULD STAND BY THESE TIRES, BECAUSE NEXXEN COME STANDARD ON THEIR VEHICLES. SINCE THIS HAS HAPPENED, I HAVE RESEARCHED ONLINE AND HAVE FOUND PEOPLE HAVE HAD SIMILAR PROBLEMS WITH THE TIRES ON KIA VEHICLES. *TR

NHTSA ID

10483323

Incident

Oct 22, 2012

Mileage

8,200 mi

TL* THE CONTACT OWNS A 2011 KIA SOUL. THE CONTACT WAS DRIVING 35 MPH AND HEARD A NOISE COMING FROM THE WHEELS. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE WHEELS WERE NOT THE STANDARD WHEEL SIZE FOR THE VEHICLE. THE TPMS VALVE STEM HAD BROKEN OFF INSIDE THE WHEELS, CAUSING THE TIRE PRESSURE WARNING LIGHTS TO ILLUMINATE CONSTANTLY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE WHO OFFERED NO ASSISTANCE. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 500 AND THE CURRENT MILEAGE WAS 30,000.

NHTSA ID

10470612

Incident

May 26, 2012

Mileage

500 mi

SINCE PURCHASING MY KIA SOUL ON FEB.28, 2011 I HAVE REPLACED THE WINDSHIELD TWICE! YES, IT WAS HIT BUT SMALL STONES BOTH TIMES, BUT ONE WOULD THINK THE WINDSHIELD SHOULD WITHSTAND SUCH IMPACT. ANY MINOR THING THAT HITS THE WINDSHIELD APPEARS TO BE LEAVING BIG PATHS OUT OF THE WINDSHIELD AND CAUSING DAMAGE. TO ME, THIS IS A SAFETY ISSUE AND NEEDS TO BE ADDRESSED. *TR

NHTSA ID

10399758

Incident

May 10, 2011