RoadVitals

2002 Kia Sportage Body & structure Problems

Owner-reported complaints naming the body or structure system, filed with NHTSA

Data refreshed

Body & structure reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
23
Latest Jul 27, 2017
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
10%
of 234 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
1
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
0

What this page shows

Reports naming the vehicle structure, frame, body panels, doors, hood and trim. Every record below is an owner-reported complaint about the 2002 Kia Sportage submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 23 reports on file name it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Owner reports naming body or structure

Shown in the owner’s own words, exactly as filed

Body & structure
Filed Jul 27, 2017

WE HAVE RELIGIOUSLY CLEANED OUR 2002 SPORTAGE WITH UNDER WASHING TO KEEP UNDER CARRIAGE AS CLEAN AS POSSIBLE...YET WE ARE TOLD THE FRAME IS TOO RUSTED, WITH HOLES AND CANNOT BE INSPECTED OR DRIVEN SAFELY...WE HAVE LESS THAN 90,000 MILES ON IT. WHY HASN'T THERE BEEN A SAFETY RECALL ON THIS FRAME ISSUE...THE DEALER JUST SAID "NOW IS THE TIME TO BUY ANOTHER VEHICLE!" THEIR WARRANTY FOR 10 YEARS OR 100K MILES IS NOT HELPFUL FOR THOSE OF US THAT PUT ON FEW MILE PER YEAR! NEVER BUY A KIA...EVER...

NHTSA ID
11011179
Incident
Oct 1, 2016
Body & structure
Filed Jul 17, 2017

I PURCHASED A 2002 KIA SPORTAGE IN FEBRUARY OF 2017, AFTER DRIVING IT FOR A COUPLE MONTHS IT ALL THE SUDDEN STARTED ROCKING SIDE TO SIDE UNCONTROLLABLY WHILE DRIVING. WHEN LOOKING AT THE CAR WE NOTICED THE WHOLE FRAME IS RUSTED AND FALLING APART. THIS IS A HUGE SAFETY PROBLEM, ESPECIALLY WHEN IT WAS BEING USED TO TRANSPORT MY CHILDREN.

NHTSA ID
11006032
Incident
Jun 4, 2017
Mileage
163,000 mi
Body & structureBrakesFuel system
Filed Sep 30, 2015

MY CAR HAS RUSTED SIGNIFICANTLY UNDERNEATH THE VEHICLE.. TO THE POINT WHERE IT APPEARS THAT IT RUSTED THE FRAME AND SHOCK ABSORBERS. MY CAR WAS MADE IN KOREA... WONDER IF THESE IMPORTS HAVE TO ADHERE TO THE SAME STANDARDS AS AMERICAN MADE CARS WITH UNDERBODY TREATMENT? ALSO THE FUEL BACKS-UP OUT OF THE GAS TANK... WHEN IN TRY TO GET THE REPLACEMENT PART... I HAVE BEEN GIVE NUMEROUS PARTS WHICH DO NOT FIT FROM THE DEALER. ALSO BRAKES HAVE BEEN REPLACED AND ROOTERS GROUND DOWN BUT THEY KEEP HAVING PROBLEMS.

NHTSA ID
10778879
Incident
Sep 18, 2015
Body & structure
Filed Oct 3, 2014

FRAME IS RUSTED THROUGH. *TR

NHTSA ID
10641330
Incident
Sep 23, 2014
Mileage
96,600 mi
Body & structure
Filed Aug 12, 2014

TL* THE CONTACT OWNS A 2002 KIA SPORTAGE. WHILE HAVING THE VEHICLE INSPECTED, THE CONTACT WAS INFORMED THAT THE UNDERBODY FRAME WAS RUSTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 117,000.

NHTSA ID
10621761
Incident
Aug 11, 2014
Mileage
117,000 mi
Body & structure
Filed Jul 10, 2014

CAR WAS AT DEALER FOR SERVICE. WE WERE TOLD THE FRAME WAS RUSTED AND THE CAR WAS NOT SAFE TO DRIVE. WE PURCHASED THE CAR NEW IN DEC 2002. WE HAVE HAD IT SERVICED THROUGH THE YEARS AT THE LOCAL DEALER. THEY TELL US THERE IS NOTHING THEY CAN DO ABOUT FIXING THE CAR. WE HAVE HAD MANY NEW CARS FROM 1962 TO 2011 AND NEVER HAD A CAR OR TRUCK RUST OUT IN 11 YEARS OF USE. I NOTICE THEIR ARE MANY COMPLAINTS ON THE INTERNET ABOUT THIS PROBLEM, AND IT APPEARS NOTHING IS BEING DONE. CAN YOU EXPLAIN TO US WHY THIS MAJOR SAFETY ISSUE IS NOT BEING LOOKED INTO AND A RECALL OF THESE KIA HAS NOT BEEN ISSUED. DOES SOMEONE HAVE TO GET KILLED FIRST.

NHTSA ID
10609640
Incident
Jul 8, 2014
Mileage
82,000 mi
Body & structure
Filed Jun 22, 2014
Crash reported

I BOUGHT THIS CAR KNOWING I HAD TO REPLACE A FENDER AND THE DRIVERS SIDE DOOR. AFTER COMPLETING THE BODY WORK THE SHOP NOTICED THE REAR FRAME RAILS WERE RUSTED OUT TO A POINT IT WOULD NOT PASS PA STATE INSPECTION, WHICH HAD NOTHING TO DO WITH THE COSMETIC DAMAGE. *TR

NHTSA ID
10605068
Incident
Jul 5, 2013
Mileage
130,000 mi
Body & structure
Filed Jan 27, 2014

THE FRAME AT THE POINT OF CONNECTION WITH THE REAR DIFFERENTIAL IS COMPLETELY RUSTED THROUGH AND I AM UNABLE TO GET IT REPAIRED. I HAVE CONTACTED KIA AND THEY SAID THAT THE VEHICLE IS BEYOND IT'S WARRANTY. I WAS DRIVING AND HEARD A THUMPING SOUND. THE SOUND GOT LOUDER AND THE CAR BEGAN TO SHAKE TERRIBLY. A MECHANIC LOOKED AT IT AND TOLD ME THAT THE FRAME WAS BROKEN. *TR

NHTSA ID
10561686
Incident
Jan 5, 2014
Mileage
101,000 mi
Body & structure
Filed Apr 5, 2013

I WAS FIRST MADE AWARE OF THIS PROBLEM IN JANUARY 2013 WHEN I WENT TO MUNROE MUFFLER IN JOHNSTON, RI FOR A NEW EXHAUST SYSTEM. I WAS TOLD OF SIGNIFICANT ROT ON THE FRAME OF THE CAR. THEN AGAIN A COUPLE OF WEEKS LATER BY ANOTHER MECHANIC WHO GAVE ME A BETTER PRICE ON THE MUFFLER SYSTEM AND INSTALLED THE MUFFLER SYSTEM. HE ADVISED ME TO TAKE IT UP WITH KIA, WHICH I DID. I WAS TOLD BY CONSUMER AFFAIRS TO GO TO THE NEAREST KIA DEALER AND HAVE THEM TAKE A LOOK AT THE ISSUE, THEY DID. I WAS THEN CONTACTED BY SOMEONE IN CONSUMER AFFAIRS LETTING ME KNOW THAT MY WARRANTY WAS UP AND THIS SEVERE ROT ON THE CHASSIS WAS MY PROBLEM AND THERE IS NOTHING THEY WOULD DO. THEY KIA DEALER HAD GIVEN ME AN ESTIMATE OF APPROXIMATELY $10,000 TO REPLACE THE CHASSIS BECAUSE IT IS ALMOST COMPLETELY ROTTED OUT AND VERY DANGEROUS TO DRIVE. I WENT TO HAVE MY CAR INSPECTED TODAY, AS IT IS DUE FOR RENEWAL AT THE END OF APRIL AND GUESS WHAT? IT WOULD NOT PASS INSPECTION BECAUSE OF THE SEVERELY ROTTED CHASSIS. MY VEHICLE IS ONLY 11 YEARS OLD! I HAVE ASKED KIA TO DO A RECALL AND REPLACE MY CHASSIS AT THEIR EXPENSE BECAUSE SURELY OTHERS HAVE HAD THE SAME ISSUES. THEY REFUSED. I JUST LOOKED ONLINE AND SAW MANY COMPLAINTS OF THE SAME ISSUE I AM HAVING. PLEASE LOOK INTO THIS MATTER AND MAKE KIA TAKE RESPONSIBILITY FOR THIS. THE CHASSIS SHOULD NOT BE ROTTING OUT AT ONLY 11 YEARS OLD!!! I WAS TOLD BY THE MECHANIC THAT IF I HIT A BUMP THE FRONT OF THE FRAME COULD SNAP AND I CAN ONLY IMAGINE HOW DANGEROUS THAT WOULD BE FOR ME OR ANYONE ELSE IN THE CAR WITH ME. PLEASE HELP!! [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6), *TR

NHTSA ID
10507260
Incident
Apr 5, 2013
Body & structure
Filed Mar 21, 2012

MY 2002 KIA SPORTAGE HAS 112,000 MILES ON IT. AFTER HEARING A CLANKING NOISE FROM THE REAR OF THE VEHICLE I BROUGHT IT TO MY LOCAL KIA DEALERSHIP. THE REAR FRAME HAS RUSTED OUT AND NEEDS TO BE REPLACED. UPON CALLING KIA HEADQUARTERS @800-333-4542 AND SPEAKING WITH RICHARD I WAS TOLD THAT "THERE IS NOTHING KIA CAN DO TO HELP. THE VEHICLE'S WARRANTY ON THE FRAME IS 5 YEARS OR 60,000 MILES." I WAS TOLD BY THE SERVICE MANAGER AT THE DEALERSHIP THAT I COULD HAVE IT REPAIRED AT A BODY SHOP BUT THE COST WOULD BE VERY HIGH AND WOULD NOT BE WORTH IT. THEY WOULD NOT CONSIDER BUYING IT BACK FROM ME EITHER. THEY COULD CALL A SALVAGE YARD AND GET "A COUPLE OF HUNDRED DOLLARS" FOR ME. I PAID $17,000.00 FOR THIS VEHICLE NEW IN JANUARY 2003. WHO EXPECTS THE FRAME TO BE SHOT AFTER 9 YEARS?? I HAVE LOOKED ON-LINE AND SEE THAT THIS IS A COMMON PROBLEM WITH KIA SPORTAGES. WHY WAS THERE NEVER A RECALL? HAD THERE NOT BEEN A NOISE COMING FROM THE REAR OF THE CAR I CAN ONLY IMAGINE WHAT COULD HAVE HAPPENED TO ME OR SOMEONE ELSE ON THE ROAD HAD THE FRAME COMPLETELY LET GO WHILE I WAS DRIVING. *JS

NHTSA ID
10452535
Incident
Mar 16, 2012
Mileage
120,000 mi
Body & structure
Filed Aug 17, 2011

I AM THE ORIGINAL OWNER OF A WELL TAKEN CARE OF, 59,000 MILES, 2002 KIA SPORTAGE. I TOOK THE CAR FOR INSPECTION AND WAS INFORMED THE RIGHT FRAME RAIL AT THE MOUNT IS COMPLETELY RUSTED SO BAD THAT YOU CAN PUT YOUR FIST THROUGH THE HOLE. THIS IS MY ONLY CAR AND HAVE TO DRIVE IT TO WORK. I HAVE TAKEN TO AVOIDING ANY BUMPS OR POT-HOLES IN THE ROAD AND HAVE BEEN KEEPING MY SPEED UNDER 40 MPH. I AM A LITTLE SCARED TO DRIVE THE VEHICLE BUT HAVE NO CHOICE. I AM DEALING WITH KIA MOTORS AMERICA CONSUMER ASSISTANCE CENTER CURRENTLY, HOPING THEY WILL RESOLVE THE PROBLEM. *KB

NHTSA ID
10419778
Incident
Aug 5, 2011
Mileage
59,528 mi
Body & structure
Filed Aug 5, 2011

2002 KIA SPORTAGE *TT

NHTSA ID
10417150
Incident
Aug 3, 2011
Mileage
89,100 mi
Body & structure
Filed Jun 15, 2011

I JUST REPAIRED MY EXHAUST ON MY 2002 KIA SPORTAGE 4X4 TODAY AS IT KEEPS RUSTING OUT ON ME. TODAY I NOTICED THE ENTIRE FRAME ON THE BACK END IS EXTREMELY RUSTED TO THE POINT IT'S LITERALLY FALLING APART BRACKETS HAVE DETACHED FOR THE EXHAUST AS WELL AS HOLES IN IT. I WAS SHOCKED! THE METAL IS LITERALLY SPLITTING AND FALLING APART! THIS IS A SERIOUS PROBLEM AND GOING TO BE DANGEROUS TO EVEN DRIVE THE CAR. I AM SURE THE CAR WON'T EVEN PASS INSPECTION IF THEY SEE THIS! IF YOU EVEN TOUCH IT YOUR FINGERS GO THROUGH THE FRAME! SOMETHING NEEDS TO BE DONE ABOUT THIS I FEEL KIA SHOULD BE RESPONSIBLE TO PAY FOR THE DAMAGES! THERE IS ONLY 40K MILES ON THE CAR. I HAVE NEVER EXPERIENCED THIS WITH ANY OF MY OTHER VEHICLES EITHER THAT ARE OLDER AS WELL AS HAVE MANY MORE MILES ON THEM! SOMETHING MUST BE DONE!!!!! *TR

NHTSA ID
10407003
Incident
Jun 15, 2011
Mileage
40,000 mi
Body & structure
Filed Jun 1, 2011

THE FRAME IS ROTTED AWAY ABOVE THE REAR SPRING ON THE PASSENGER SIDE (BROKEN IN TWO). *TR

NHTSA ID
10404098
Incident
May 27, 2011
Body & structure
Filed May 7, 2011

THE FRAME ON MY 2002 KIA SPORTAGE HAS RUSTED THROUGH. I CAN STICK MY FINGER THROUGH IT LITERALLY. THIS VEHICLE HAS BEEN TAKEN CARE OF AND NOT ABUSED. NOW THE FRAME IS CRACKED ON BOTH SIDES!!!!!!!!! *TR

NHTSA ID
10399421
Incident
May 4, 2011
Mileage
111,000 mi
Body & structure
Filed May 3, 2011

FRAME ROTTED OUT. *TR

NHTSA ID
10398835
Incident
Apr 1, 2011
Mileage
74,000 mi
Body & structure
Filed Mar 6, 2011

AT 245K,ONLY RIGHT SIDE FRAME ROT INSIDE OUT. THEREFORE SHOWING NO NOTICE OF DETERIORATING WITH ORIGINAL ENGINE AND ORIGINAL TRANSMISSION. *TR

NHTSA ID
10386579
Incident
Mar 5, 2011
Mileage
245,000 mi
Body & structureElectrical
Filed Jan 9, 2007

I BOUGHT MY KIA SPORTAGE IN 09/19/2006 BY 9/25/2006 I STARTED TO HEAR SQUEALING NOISES IN FRONT OF THE ENGINE AND WHEN I FIRST STARTED IT I WOULD PRESS THE GAS BUT THE CAR WOULD DIE. I BROUGHT IT TO THE DEALERSHIP ABOUT 5 TIMES WHEN THEY FINALLY FIXED IT. THEN I FOUND OUT 3 WEEKS LATER IN THE RAIN THAT WATER WAS COMING IN THE TOP LEFT CORNER OF THE WINDSHIELD. IN 1/04/07 I WAD HEADED TO WORK AND THE CAR JUST SUDDENLY DIE AGAIN SO THE DEALERSHIP TOWED IT BACK. *JB

NHTSA ID
10178244
Incident
Sep 25, 2006
Mileage
70,700 mi
Body & structureBrakesElectrical+5 more
Filed Nov 30, 2004

THE LEFT FRONT ROTORS WERE DEFECTIVE. THIS WAS DISCOVERED DURING VEHICLE INSPECTION. THE VEHICLE WAS SERVICED AT LEAST TWENTY TIMES FOR OTHER DEFECTS. NO SERVICE FOR THE BRAKES. *AK THERE WAS A SHORT IN THE WIRING IN THE SHOCK ARMS, A PROBLEM WITH THE CATALYTIC CONVERTER, RATTLING IN THE EXHAUST SYSTEM, LICENSE PLATE LIGHTS WERE INOPERATIVE DUE TO ROTTED SOCKETS, WHEEL BEARINGS WERE EXTREMELY LOOSE, PULLING TO THE RIGHT, THE RIGHT REAR POWER WINDOW WAS INOPERATIVE, CHECK ENGINE LIGHT HAD COME ON POSSIBLY DUE TO A SMALL LEAK OR A LOOSE GAS CAP, TRANSMISSION HANG UP WHEN COLD, BAD FRONT BRAKES, CRACK IN DASH, CUP HOLDER WAS BROKEN, TAILPIPE RUSTED AND FELL OFF, WHEN THE HEATER AND DEFROST WAS ON THE A/C WOULD COME ON, THE CONSUMER WOULD GET SHOCK WHEN EXITING THE VEHICLE, INTERMITTENTLY BOTH REAR WINDOW WOULD NOT GO UP OR DOWN, AND THE LEFT REAR WINDOW WAS TOTALLY INOPERATIVE. (THERE WAS NO POWER WHEN GOING UP HILL) *SC *JB

NHTSA ID
10097870
Incident
Oct 27, 2004
Mileage
34,000 mi
Body & structure
Filed Dec 3, 2003

THE DOOR STRUCTURE ALLOWED WATER TO GET INTO THE EDGES. THIS RESULTED IN THE DOORS BEING FROZEN SHUT WHEN THIS OCCURRED IN COLD WEATHER. THE DEALERSHIP/MANUFACTURER ARE AWARE OF THE PROBLEM BUT HAVE NOT PROVIDED A FIX FOR IT. *NLM THE KIA DEALER INFORMED THE CONSUMER THAT THE WEREN'T GOING TO DO ANYTHING ABOUT THE PROBLEM DUE TO SNOW AND SLUSH WERE NORMAL WEATHER CONDITIONS THAT WOULD GET INTO THE DOORS. *SCC *JB

NHTSA ID
10042244
Mileage
8,000 mi
Body & structureBrakesElectrical+1 more
Filed Sep 2, 2003

CONSUMER STATES THAT SINCE BUYING THE VEHICLE IN JANUARY OF 2003 ROTORS HAVE BEEN REPLACED TWICE IN THAT TIME. THE FAULTY ROTORS CAUSED VIBRATION WHILE BRAKING. THE ROTORS WERE REPLACED ONCE AT 5699 MILES AND AGAIN AT 8694 MILES. WHEN THE ENGINE WAS STARTED ALL THE DOORS LOCKED, BUT WHEN IT WAS DAMP OUTSIDE THE LOCKS WORKED INTERMITTENTLY. THE DRIVER'S SIDE WIPER WASHER WAS NOT WORKING AS WELL AS THE PASSENGER SIDE. THE DEALER READJUSTED IT. THERE WAS A RATTLING IN THE DASH ON THE DRIVERS SIDE BELOW THE AIR VENT. *AK *PH *NLM

NHTSA ID
10032179
Incident
Apr 17, 2003
Mileage
5,699 mi
Body & structureElectricalSteering+1 more
Filed Mar 13, 2002

DOOR STAYS AJAR. MECHANIC TOLD CONSUMER THAT DOOR IS NOT OFF LINE, YET DOOR DOES NOT CLOSE PROPERLY.*AK NOW HORN HAS FAILED, SECURITY ALARM SYSTEM ACTS ERRATICLY, THE RIGHT SIDE HOOD IF OFFLINE AND IS BENT CAUSING THE HOOD TO INTRUDE OUTWARD TOWARDS THE FRONT FENDER, AND THE DRIVER SIDE BACK WINDOW WILL NOT MOVE UP OR DOWN. *TT

NHTSA ID
8005631
Incident
Feb 27, 2002
Body & structure
Filed Mar 13, 2002

DRIVER'S SIDE DOOR STAYS AJAR. TOOK VEHICLE TO DEALER, AND WAS TOLD THAT DOOR WAS NOT OFF LINE, YET DOOR WILL NOT CLOSE PROPERLY.*AK

NHTSA ID
8005630
Incident
Feb 27, 2002

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Other components reported on this vehicle

Categories with enough reports to have a page of their own

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .