2023 Kia Stinger

Upon getting warranty repairs done to vehicle, the car started to glitch out the next day in the cabin with multiple electronics. Driver window switch was turning on and off, when it turned off, multiple electronics glitched out in the car. Brought back to dealership as multiple sources online said the driver's door switch was the reason for the glitches. Upon the dealership removing the door panel, they discovered the door switch short circuits and the plug burnt and melted the connector. Incident is definitely a fire risk as the connector is near cloth inside the panel and could've burnt the car to the ground if not addressed sooner. Multiple reports of this flickering door switch issue online, photos can be provided, dealership confirmed the issue, video evidence of the problem happening. Life was at disk due to drivers door possibly catching on fire trapping occupants inside. Problem was reproduced and diagnosed at dealership. Component failed: 2022-2023 Driver Door Window Master Switch Part number: 93570-J5002 I can provide documentation and photos upon request.

NHTSA ID

11695926

Incident

Oct 22, 2025

To whom it may concern, I spun out on the highway in slippery conditions and hit the guard rail, probably at 50-60mph and none of the airbags deployed. I contacted KIA and even though the car is located at their dealership they have not even bothered to move this along and get it inspected. The insurance company sent an estimator to check, and I am waiting to see if they would repair or total it, but Kia has not bothered so far to send a team. There were no symptoms before the accident that the car may malfunction at any point. At walked out of this not because the safety mechanisms did their job, it's by the grace of god.

NHTSA ID

11643973

Incident

Feb 13, 2025

After driving on the highway for approximately 20 miles with no warning lights illuminated or any signs of issue, the driver's door opened while driving at highway speeds. We were in a right hand turn on a highway exchange ramp at approximately 65 mph, when the door popped open an audible warning began to sound and visual door ajar warnings illuminated on the dash. This was not just an erroneous alarm of the door ajar alarm; the door came unlatched opening enough to see daylight around the seal. My wife immediately grabbed the door and pulled it shut while driving. After closing the door the audible and visual alarms extinguished. I witnessed the incident from the passenger seat and can verify she did not on purpose or by accident touch the interior door handle to release the latch. This occurred with the vehicle having approximately 6,000 miles on the odometer. Doors should not inadvertently pop open while driving, this puts us at extreme risk of injury or death. If this were to occur while someone was leaning against it the outcome could be fatal.

NHTSA ID

11589130

Incident

May 15, 2024

Kia America is failing to address a significant defect in the sunroof of my Kia Stinger. Despite multiple attempts to resolve this issue with the company directly and using the BBB AUTO line I have received dismissive and unhelpful responses. Kia America is demonstrating a complete disregard for customer satisfaction and safety. The interior of my Kia Stinger has been producing an excessively loud and distracting noise since the day of purchase. I have contacted Kia America on numerous occasions to seek assistance and resolution. However, their response has been consistently unsatisfactory and dismissive of my concerns. In their latest communication, which I have attached for your reference, their representative has gone so far as to suggest that the noise is normal and imply that I should trade in my vehicle due to my dissatisfaction. This response is wholly inadequate and fails to address a clear defect in the sunroof and other potentially defective components. I have previously owned vehicles with sunroofs, and none of them exhibited such a disruptive noise. It is evident that there is a manufacturing or design flaw in the sunroof of my Kia Stinger, and Kia America's unwillingness to acknowledge and rectify the issue is deeply concerning. I believe this defect poses a significant safety risk. It is a safety risk because it sounds like the glass is banging against itself, which over time can create fatigue cracks damaging the glass. This may lead to premature wear to the point where the entire glass breaks, flies back and hits someone else or micro pieces may fall into the car and land into someone's eyes. The distracting noise from the sunroof can impair the driver's concentration, potentially leading to accidents or hazardous driving conditions. Furthermore, there has been other documented complaints of people's sunroofs blowing out; I am trying to avoid being the next victim. The defect compromises the overall quality and value of the vehicle.

NHTSA ID

11554488

Incident

Sep 15, 2023

Sunroof explosion

NHTSA ID

11519505

Incident

Apr 15, 2023

TECHNICAL SERVICE BULLETIN: VOLUNTARY EMISSIONS SERVICE CAMPAIGN: THETA III 2.5L T-GDI ECM SOFTWARE LOGIC IMPROVEMENT (SC369) - This bulletin provides information to upgrade the engine control module (ECM) software to improve combustion stability by optimizing injector fuel injection control during the initial driving period on certain 2022-2023MY Stinger (CK) vehicles equipped with the Theta III 2.5L T-GDI ULEV engine, manufactured from February 1, 2021 through April 11, 2023. The subject vehicles may have been produced with engine calibrations that can cause the vehicle to release air pollutants that exceed Federal and California standards. These standards were established to protect the public’s health and welfare from the dangers of air pollution.

VOLUNTARY EMISSIONS SERVICE CAMPAIGN: OWNER NOTIFICATION (SC369) - This document is the owner notification advising that Kia is conducting a Voluntary Emissions Service Campaign to improve the emissions software logic in the Electronic Control Module (ECM) for 2022-2023 MY Stinger vehicles equipped with the 2.5L Turbocharged Gas Direct Injection (T-GDI) engine to ensure compliance with emissions regulations.

VOLUNTARY EMISSIONS SERVICE CAMPAIGN: QUESTION AND ANSWER (SC369) - This document is the Question and Answer Guide containing the most frequently asked questions regarding the Voluntary Emissions Service Campaign SC369.

VOLUNTARY EMISSIONS SERVICE CAMPAIGN: SC369_STKR: VOLUNTARY EMISSIONS SERVICE CAMPAIGN COMPLETION LABEL/STICKER

VOLUNTARY EMISSIONS SERVICE CAMPAIGN: SC369_POC: PROOF OF CORRECTION CARD

VOLUNTARY EMISSIONS SERVICE CAMPAIGN: DEALER PARTS AND SERVICE MANAGER MEMO (SC369) - This document is the announcement to the dealer Parts and Service managers advising that Kia is conducting a Voluntary Emissions Service Campaign to improve the emissions software logic in the Electronic Control Module (ECM) to ensure compliance with emissions regulations for 2022-2023 MY Stinger vehicles equipped with the 2.5L T-GDI engine and manufactured from February 1, 2021 through April 11, 2023.