Body & structureEngineExterior lighting
Filed Nov 5, 2025
Crash reported
Unknown
- NHTSA ID
- 11697740
- Incident
- Aug 23, 2025
2023 Mitsubishi Eclipse Cross
Recalls, owner-reported complaints, investigations and safety data
Data refreshed
Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
5
Latest Nov 5, 2025
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
0
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
1
Overview
Our database contains 5 NHTSA owner-reported complaints for the 2023 Mitsubishi Eclipse Cross, most frequently naming the exterior lighting, body & structure and electrical categories. 34 manufacturer communications are on file.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Complaint activity over time
When owners filed reports about this model year
View as table
| Month | Complaints filed | Cumulative |
|---|---|---|
| Nov 2023 | 1 | 1 |
| Sep 2024 | 1 | 2 |
| Dec 2024 | 1 | 3 |
| Oct 2025 | 1 | 4 |
| Nov 2025 | 1 | 5 |
What owners report
Complaints grouped by the component NHTSA recorded
- Exterior lighting225.0%
- Body & structure112.5%
- Electrical112.5%
- Airbags112.5%
- Powertrain (other)112.5%
- Steering112.5%
- Engine112.5%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Safety recalls
No recalls in our database for this model year
That does not guarantee a specific vehicle is unaffected — recalls are issued against VINs, and new campaigns are announced regularly. Check a VIN on NHTSA.gov.
Recent owner complaints
Reports submitted to NHTSA, shown in the owner's own words
Powertrain (other)Steering
Filed Oct 27, 2025
The contact owns a 2023 Mitsubishi Eclipse Cross. The contact stated that while the vehicle was at the independent mechanic for a service appointment, the contact was informed that the front and rear differentials were failing. The contact was informed of the clicking sound when the steering wheel was turned in either direction. The contact was informed that the front and rear differentials needed to be replaced. No warning lights were illuminated. The contact stated that the vehicle was taken to the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 39,000.
- NHTSA ID
- 11695750
- Incident
- Oct 20, 2025
- Mileage
- 39,000 mi
Airbags
Filed Dec 6, 2024
I was driving late at night in normal weather on a regular 1 lane street when my passenger side airbag went off for no reason causing me to lose control of the car which went into a full 360 spin out causing damage to the tires and frame making the car no longer drivable. It has not been inspected or repaired because our insurance had just lapsed and we don’t know what to do in this situation. It is available for inspection as it just sits at our house.
- NHTSA ID
- 11629300
- Incident
- Oct 2, 2024
Electrical
Filed Sep 27, 2024
The contact owns a 2023 Mitsubishi Eclipse Cross. The contact stated while driving at an undisclosed speed, the contact attempted to turn on the air conditioner and the vehicle lost motive power. There was no warning light illuminated. The vehicle was able to restart. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 90,000.
- NHTSA ID
- 11616859
- Incident
- Sep 27, 2024
- Mileage
- 90,000 mi
Exterior lighting
Filed Nov 2, 2023
The contact owns a 2023 Mitsubishi Eclipse Cross. The contact stated while driving at night with the low beam headlights activated, there was a shadow illuminated in the field of view and the road ahead was not visible. Additionally, while driving downhill at night with the low-beam headlights illuminated, the road ahead was not visible due to the shadow creating a visibility hazard for the driver. The cause of the failure was not yet determined. The vehicle was taken to the local dealer who adjusted the headlamps, but the failure persisted. The manufacturer was not yet notified of the failure. The failure mileage was 5.
- NHTSA ID
- 11553144
- Incident
- Jun 30, 2023
- Mileage
- 5 mi
Manufacturer communications
A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.
TECH TALK 289
ELECTRICAL SYSTEM; SEAT BELTS
Tech Talk is a service newsletter that was sent out to dealers. It covers various topics and reviews the previous months publications.
TSB-25-51-001
STRUCTURE:BODY
This Technical Service Bulletin provides instructions to remedy a Roof Rack Center cover detaching during use.
TECH TALK 284
ELECTRICAL SYSTEM; STRUCTURE:BODY
Tech Talk is a service newsletter that was sent out to dealers. It covers various topics and reviews the previous months publications.
TSB-25-42-001
STRUCTURE:BODY
Service Manual Revision -This Technical Service Bulletin provides correction to the description of the Sunroof Assembly maintenance procedure in the applicable Service Manual sections.
TIN-24-42-001
STRUCTURE:BODY
This is a Technical Information Notice sent to dealers providing instructions to follow prior to submitting a warranty claim after replacing drip rail mouldings for customer concerns of fitment.
TSB-24-51-003
VISIBILITY/WIPER
Service Manual Revision -This Technical Service Bulletin provides correction to the windshield wiper and washer maintenance procedure in the applicable service manuals.
Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.
Compare model years
Complaint and recall counts across every year of this model
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.