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2019 Mitsubishi Eclipse Cross

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
13
Latest May 30, 2026
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
1
Latest Sep 14, 2018
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
3
3 injuries, 0 deaths reported

Overview

Our database contains 13 NHTSA owner-reported complaints for the 2019 Mitsubishi Eclipse Cross, most frequently naming the electrical, airbags and brakes categories. 1 safety recall has been issued covering this model year; and 108 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Electrical417.4%
  • Airbags417.4%
  • Brakes313.0%
  • Steering313.0%
  • Powertrain (other)28.7%
  • Other / unspecified14.3%
  • Seat belts14.3%
  • Transmission14.3%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

1 campaign cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
18V620000

ELECTRICAL SYSTEM:SOFTWARE; FORWARD COLLISION AVOIDANCE:SOFTWARE:PEDESTRIAN/CYCLIST/OBJECT/OBSTACLE/ RECOGNITION

Sep 14, 2018
9,166 units potentially affected
The defect: Mitsubishi Motors North America (MMNA) is recalling certain 2018 Mitsubishi Outlander PHEV, Outlander Sport, 2018-2019 Eclipse Cross, and 2017-2018 Outlander vehicles equipped with a Forward Collision Mitigation (FCM) system that detects pedestrians. Due to incorrect software, the FCM-ECU (Electronic Control Unit) may apply braking for longer than needed, even after a pedestrian is no longer detected.
The risk: If the FCM-ECU software activates the brake for longer than necessary, the driver may react by applying additional braking. The resulting rapid deceleration of the vehicle can increase the risk of a rear-end collision.
The remedy: MMNA will notify owners, and dealers will reprogram the FCM-ECU software with updated software, free of charge. The recall is began October 16, 2018. Owners may contact MMNA customer service at 1-888-648-7820. MMNA's number for this recall is SR-18-007.
Mitsubishi Motors North America, Inc.Manufacturer number SR-18-007View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

View all 13
Powertrain (other)
Filed May 30, 2026

Without any warning after traveling downstate with our family the transmission let go. Never any warning lights, no transmission slippage. We went into a store and when we left the car wouldn't move. Mitsubishi dealer gave me a quote for a new transmission, and it cost what I owe on the car.

NHTSA ID
11741079
Incident
Apr 23, 2026
ElectricalPowertrain (other)
Filed Sep 11, 2025

The contact owns a 2019 Mitsubishi Eclipse Cross. The contact stated that while driving approximately 45 MPH, the accelerator pedal was depressed to merge onto the highway; however, the vehicle started losing motive power. The contact stated that the check engine warning light was illuminated. The contact stated that the engine only revved while depressing the accelerator pedal. The contact stated that prior to the loss of motive power, there were unknown warning lights illuminated. Additionally, the contact stated that when the vehicle was started, the vehicle lunged forward. There was no warning light illuminated. The vehicle was taken for an oil change; however, the vehicle was not diagnosed or repaired. The contact had not taken the vehicle to a dealer or to an independent mechanic. The manufacturer was not informed of the failure. The failure mileage was approximately 200,000.

NHTSA ID
11686550
Incident
Sep 10, 2025
Mileage
200,000 mi
AirbagsBrakesSteering
Filed Mar 3, 2025
Crash reported1 injury reported

The contact owned a 2019 Mitsubishi Eclipse Cross. The contact stated that while driving at 65 MPH, he became aware that the vehicle was not responding to operator inputs—acceleration, braking, or steering. As a result, the contact briefly lost control of the vehicle, only coming to a complete stop after, running a stop sign, leaving the roadway, and colliding with a tree and ravine where it came to stop. The vehicle was towed to a tow yard and deemed a total loss by the contact's insurance provider. The air bags did not deploy. A police report was filed, and injuries were reported. Police officers assisted with removing the contact from the vehicle. The contact sustained various injuries, including bruises, scratches, and cuts, but did not seek medical attention. The manufacturer was not notified of the failure. The failure mileage was 108,000.

NHTSA ID
11645998
Incident
Jan 11, 2025
Mileage
108,000 mi
Brakes
Filed Sep 2, 2024

Brakes are season up at only 42,000 miles

NHTSA ID
11612083
Incident
Sep 1, 2024
Filed Dec 7, 2023

Are anyone else having the same problem. The vehicle is stuck in park intermittently and you have to push the button to release the gear shift knob out of park. pretty annoying to have to do this occasionally when before all you had to do was put your foot on the brake squeeze the shift knob lever and remove the vehicle out of park to drive.

NHTSA ID
11559035
Incident
Nov 27, 2023
Engine
Filed Nov 3, 2023

know every motor is different and many resources have different stats, The engine in my 2019 Eclipse Cross has excessive oil consumption. The engine is consuming approximately 2.5-quarts (2.3-liters) of oil in approximately 2,500 to 3,000-miles (4,000 to 4,828-kilometers). The vehicle is approximately 4-years old and less than 50,000-miles. Using the best mileage in Mitsubishi's favor and an average of 30 mpg (my car computer has my average mileage higher) the oil consumption rate is at 0.6% for the engine. Ibut the common accepted stat for passenger car oil consumption is 0.05% for new motors. Mitsubishi's motor is consuming 12-times what is considered normal for a motor. This is a well documented problem on the internet, with repairs already required in Australia. Mitsubishi will not contact me (or the Dealer Service Center) back regarding this issue.

NHTSA ID
11553418
Incident
Aug 1, 2023
AirbagsElectricalSteering
Filed Nov 13, 2022
Crash reported1 injury reported

It appears the EclipseCross electrical system shut down while traveling in a rain storm causing a accident when engine shut down and steering was affected, this caused vehicle to lose control and hit concrete barrier. Air bags were deployed except for the driver side that took the impact, reason unknown. Vehicle was a total loss as judged by the insurance company. Driver was injured but sustained only minor injuries, but this situation did affect 2 other vehicles. Electrical "glitch" happened once before but was so minor as noted it shut off can came back on while driving it appeared to be a fluke incident.

NHTSA ID
11493369
Incident
Oct 28, 2022
Transmission
Filed May 29, 2022

VEHICLE WOULDN'T STAR IT WAS REPROGRAMMED FOR DELAY START ENGINEREPAIR 20MIZ

NHTSA ID
11466580
Incident
May 28, 2022

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

TSB-23-55-001

VISIBILITY/WIPER

This revised Technical Service Bulletin provides instructions on how to remedy noise from the HVAC system (heater, air conditioner, ventilation vents) when the blower motor is turned on.

TECH TALK 289

ELECTRICAL SYSTEM; SEAT BELTS

Tech Talk is a service newsletter that was sent out to dealers. It covers various topics and reviews the previous months publications.

TSB-25-51-001

STRUCTURE:BODY

This Technical Service Bulletin provides instructions to remedy a Roof Rack Center cover detaching during use.

TSB-25-42-001

STRUCTURE:BODY

Service Manual Revision -This Technical Service Bulletin provides correction to the description of the Sunroof Assembly maintenance procedure in the applicable Service Manual sections.

TSB-24-51-003

VISIBILITY/WIPER

Service Manual Revision -This Technical Service Bulletin provides correction to the windshield wiper and washer maintenance procedure in the applicable service manuals.

TSB-24-51-002

STRUCTURE:BODY

Service Manual Revision -This Technical Service Bulletin provides additional information for roof rack removal and installation in the applicable service manuals.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Mitsubishi Eclipse Cross by model year
YearComplaintsRecallsInvestigationsIssue Index
2026000—
2025400—
2024600—
2023500—
2022600—
2021000—
2020500—
2019Viewing131052.9
2018192052.4

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.