Just started the car and the whole dashboard went blank, no speedometer, gas tank, nothing is showing like the whole dashboard died on us while driving
- NHTSA ID
- 11755746
- Incident
- Jul 30, 2026
Owner-reported complaints naming the electrical system, filed with NHTSA
Data refreshed
Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories. Every record below is an owner-reported complaint about the 2022 Kia Telluride submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 67 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
The 25 most recent of 67, in the owner's own words
Just started the car and the whole dashboard went blank, no speedometer, gas tank, nothing is showing like the whole dashboard died on us while driving
Digital instrument cluster disappears upon startup of vehicle. Happened today August 4, 2026. When the digital instrument cluster disappears, the gas cap is also unable to be opened. Getting out of the vehicle and locking the vehicle and then getting back in and restarting the vehicle resets the system. I found this fix after the first time this happened in 2023 by googling and there were so many complaints a forum had been made about it. This is approximately the fifth or sixth time this has happened since purchase of the vehicle in 2022. Previous year 2022 models have a recall for the same problem, my Telluride is not included in that recall as it was built approximately a month after the recall dates. Was able to report the information to my dealer today and have it documented, previous attempt attempts to have them documented at the service department have been denied and was given the reason of “there’s nowhere to put that information if you don’t bring the car in”.
The contact owns a 2022 Kia Telluride. The contact stated that while driving at an undisclosed speed at night, the side view mirror's blind-spot system generated phantom alerts while there was no object nearby. Additionally, the headlights inadvertently fluctuated between dim (low beam) and extremely bright (high beam) settings. The instrument cluster displayed that the vehicle unintendedly switched to Smart Drive Mode but failed to display the transmission gears. The trunk button intermittently failed to operate as needed. The back over prevention sensing system failed to alert that there was an object behind the vehicle while reversing. There were several unknown warning lights illuminated. The vehicle was towed to the dealer, who was unable to duplicate the failure, but twenty-six history trouble codes were retrieved, indicating the power steering, ABS, air bags, blind spot collision, front radar, and Integrated Charging Control Unit (ICCU) malfunctions. The contact stated that prior to the failure, a Voluntary Emissions Service Campaign: SC357 Engine Control Unit (ECU) was performed on the vehicle; however, the dealer informed the contact that the failure was not related. The dealer recalibrated the front radar, but the failure recurred at night while driving. The vehicle was towed back to the dealer, but the failure could not be duplicated. The vehicle was not repaired and remained at the dealer. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 71,000.
While attempting to operate the sunroof on my Kia Telluride, the sunroof mechanism failed and became completely stuck in the open position. The sunroof will not close, bypass, or reset, leaving the cabin fully exposed. Upon inspection, it appears the internal mechanism arms or wind deflector components have failed/broken, which prevents the glass from sliding forward back into its sealed, closed position.
This is supplemental evidence for NHTSA Safety Complaint #11739200 UNIFIED SUPPLEMENTAL EVIDENCE PACKET SEE UPLOADED FILE
The vehicle began showing serious safety related symptoms before the engine failed. These included engine knocking, repeated sensor failures, the speedometer and odometer blacking out while driving, the navigation screen going dark, and the entire instrument cluster malfunctioning. These issues caused loss of speed information, loss of vehicle status, and loss of navigation visibility, creating unsafe driving conditions. Despite these warning signs, the engine later failed suddenly at around 71,399 miles with no warning lights, no oil pressure alerts, and no overheating indicators. The sudden loss of power created a highway safety hazard due to loss of propulsion and reduced steering and braking assist. The manufacturer and dealership also provided conflicting and misleading information about warranty coverage, including a claim of “no warranty on engine,” which contradicts the official warranty coverage documents. This has delayed proper repair of a safety related defect.
While operating my Kia vehicle, the vehicle experienced a sudden loss of braking capability and loss of acceleration/power while traveling downhill. Multiple warning lights reportedly illuminated during the event, including the battery light, oil light, and check engine light. The incident created a serious safety concern due to inability to properly control vehicle speed and operation. The vehicle was taken to an authorized Kia dealership for inspection. However, the dealership has refused to provide written confirmation that the vehicle is safe to drive and stated they would not assume liability regarding operation of the vehicle. The dealership further recommended towing the vehicle if I feel unsafe operating it. I am requesting investigation into the safety-related condition involving braking/drivability failure and related warning systems.
On three different occasions this car’s engine shuts off on me sometimes at highway speeds. It is terrifying being in the left lane and losing all propulsion and power steering. I have to quickly put the car in park (in the middle of the highway) and then restart the car to go again. When it starts failing it keeps shutting off when we come to a stop in stop and go traffic. It’s like the auto shutoff option shuts off the car abut won’t turn it back on. I took it to DCH Kia of Temecula to get to the bottom of this issue. They are saying because there are no check engine lights and they cannot replicate the problem they can’t do anything and want to return the car to us. We fought that and they started a techline report for engineering to help troubleshooting. Kia customer care was involved, but I was told I had 48 hours to pick my car up as is. Driving this car on long trips is now terrifying for me and my family, if you look online, nationwide Kia tellurides are having this same issue I’ve seen from the 2020 models to 2026. I am not the only person having this issue with a Kia telluride. Something needs to be done NATION WIDE before loss of life happens. I would venture to use the fall of the “Saturn” car company as an example of knowing there’s an issue and not fixing it. I want a solution to this issue and I do not feel that “just trade it in” is an acceptable answer.
Child safety lock is failing. I get a failure message every day and the doors are not being locked. Causing a safety problem for families with children.
Subject: Safety Concern – Backup Camera Failure Causing Complete Safety System Malfunction (2022 Kia Telluride) I am reporting a safety concern regarding a 2022 Kia Telluride related to the rear backup camera assembly. The backup camera failed due to water infiltration through the camera seal, which entered the camera housing and caused an electrical short. When this occurred, the failure did not only disable the backup camera but caused the entire vehicle safety system to malfunction, disabling multiple safety features until the issue was repaired. When we brought the vehicle to the dealership, they stated that this was not the first Kia Telluride they had seen with the same issue. The quoted repair cost from the dealership was approximately $1,200. I ultimately replaced the camera myself, which restored the safety systems to normal operation. I have retained the failed camera assembly, which clearly shows the location where the seal failed and water entered the unit. Because the failure of this component disables multiple vehicle safety systems, I believe this may represent a broader safety concern if it is occurring in other vehicles. I am submitting this report so the issue can be reviewed for potential defects affecting other vehicles. Vehicle information and additional details can be provided if needed. Thank you. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
On January 28, 2026, I brought my vehicle to Kia of Fayetteville for brake pads, rotor replacement, and brake fluid service. I paid approximately $900 for these services and was provided a dealership loaner vehicle. Upon entering the loaner vehicle, I discovered a loaded firearm inside the vehicle as I was gathering my items. The firearm’s serial numbers appeared to be scratched off. Law enforcement was immediately notified. No apology, acknowledgment, or remedial action was taken by dealership management. During this incident, the service manager, Alex Prat, acted in an aggressive, disrespectful, and unprofessional manner. Shortly after retrieving my vehicle, my husband who was driving the vehicle experienced a complete loss of braking ability. The vehicle was towed to another authorized Kia dealership, Southern Pines Kia, where technicians documented that multiple brake system components were improperly installed and/or unsecured, including missing or improperly fastened hardware. The vehicle was deemed unsafe to operate.
Infotainment screen is blank most of the time. Backup camera works intermittently. Dealer confirmed head unit failure and stated software updates cannot be performed. Quoted approximately $7,500 for full replacement. Issue has been occurring for over two years, beginning while vehicle was still relatively new. Creates unsafe reversing conditions due to unreliable federally required backup camera display. Dealer classified as infotainment module failure. No recall issued despite widespread owner reports of similar failures.
Driver LCD screen went blank
Upon starting car, digital odometer cluster is blank. While the cluster is down, the gas tank cap is also unable to be opened. In researching on Google/kia forums, the fix has been to turn off the car, lock the doors and then unlock and restart the car. This is a 2022 and has happened approximately six times since purchase, the most recent time being today’s date again, the Kia forum suggested fix worked to remedy the problem today. Unable to “log these” with the dealership, unless it is brought in for service, but as the online remedy works, no service appointment is needed and therefore cannot on the spot replicate the issue as it randomly occurs. Unaware that these incidents could be logged on this site to establish potential patterns outside previous recalls for same issue.
I am reporting a safety issue with my vehicle’s electronic door locking system. Vehicle: 2022 Kia Telluride SX Prestige with Nightfall Edition Issue: The door locks randomly unlock on their own multiple times without any input. This behavior happens specifically when the child safety lock is enabled. While driving or after locking the vehicle, the locks will unexpectedly unlock, creating a serious safety and security concern. Safety Concern: This issue poses a risk to passengers, especially children, because doors may unlock unexpectedly while the vehicle is in motion. It also creates a security risk when the vehicle is parked, as the car cannot be reliably kept locked. Additional Notes: I have seen multiple similar complaints from other Telluride owners reporting the same behavior. This appears to be a recurring defect rather than an isolated incident. I am requesting that this issue be investigated for a potential defect and safety recall.
The infotainment system, which also allows for use of backup cameras and safety alerts went black and has ceased working. Despite a technician diagnosing it to see if it was a simple fix. It looks like a complete malfunction of the unit.
My 2022 Kia Telluride is experiencing several serious safety-related defects. The backup camera does not work, the second-row bucket seats fold up on their own while driving, and the electronic parking brake becomes stuck on and will not disengage. The transmission hesitates and shifts harshly, creating a risk during acceleration and lane changes. The engine is consuming oil between changes. The heating and air conditioning stop working when the vehicle is idling at stoplights, and electrical components including the front phone charger and heated passenger seat have failed. The exterior window trim is deteriorating. These issues are ongoing and have not been resolved by Kia. Several of these failures match known defect and recall categories. These create a significant crash and safety risk for my family. I am requesting investigation and manufacturer action.
The vehicle intermittently fails to shift gears and loses acceleration without warning, creating a serious safety hazard. The problem began in October 2024 when the check-engine light first appeared and has continued since. Despite multiple repair attempts by the Kia dealership—including replacement of the fuel pump, fuel pressure sensors, and ECU—the root cause remains undiagnosed, and the defect persists. When the vehicle was brought back in August 2025, the dealer’s latest recommendation on 9/30/25 was to replace the injector harnesses and front wire assembly, but they cannot guarantee this will resolve the issue.
2022 Kia Telluride Issues: 1. **Sunroof:** Completely broken. 2. **Exterior Window Moldings:** Fading and discoloration. 3. **Axel Boots:** Need replacement with less than 60,000 miles on the odometer. 4. **Child Lock:** Malfunctioning. -
The contact owns a 2022 Kia Telluride. The contact stated that while attempting to start the vehicle, the infotainment system and instrument panel displayed black screens. A dealer was contacted. The contact stated that the middle rear passenger’s seat independently folded with or without a passenger seated in the seat. The vehicle was taken to a dealer where it was diagnosed and determined that the instrument panel and infotainment system needed to be replaced. The instrument panel and infotainment system were replaced on several occasions. The manufacturer was notified of the failure and opened a case. The dealer was contacted, and the contact was informed that no additional assistance would be provided. The approximate failure mileage was 83,000.
The door locks will continually cycle to unlock on their own for up-to 90 seconds and then an error reads in the dashboard "child safety lock failure." Once that error occurs, the rear doors can be opened from the inside or outside of the vehicle when the child safety lock should be properly functioning. This error has been occurring for more than two years, and we have video of it occurring on many occasions. The dealership will not resolve the error unless they witness the error occurring. We've had it at service at least six times and they claim they cannot duplicate the error. The error occurs daily when the car is in our possession. I have researched this and found many Kia Telluride and Hyundai Palisade owners who have experienced the same problem and it is always traced to the rear door lock actuators being faulty.
My Kia Telluride backup camera and screen has become unusable with random colors, screen dark spots, blacking out, and pixelation. This is becoming a widespread problem according to multiple message board posts for Tellurides. I cannot use the backup camera. Most users are reporting Kia refuses to cover as a safety issues and is charging over $8000 to replace the entire infotainment system. There were no warnings, just starting happening randomly and is now seemingly permanent.
Recall repairs done at original dealership(bought new). Passenger seat components that were repaired started an electrical fire under the passenger seat while vehicle was driving. There was a horrible smell inside the car and coming thru the air vents so I turned the ac off and smoke started billowing from under the seat. Immediately pulled over and removed children from car. Vehicle is available. Incident happened with 1 adult 3 kids in car driving. Dealership towed from side of road and kept in service for 54 days(rental provided) and returned with over 1600 new miles on it with no usage of the vehicle told to me and now the affected seat is not connected into the electrical system of the vehicle. Manufacturer did not choose to inspect. No warnings prior.
Sunroof is stuck in an open position unable to be closed. Upon attempting to open the sunroof, the deflector snapped off the assembly and the sunroof track broke. Took car to dealership (Raceway Kia, 4044 US-9, Freehold, NJ 07728) for service. Dealership indicated the sunroof is beyond repair and requires installation of an entirely brand new sunroof assembly at a cost of $5730 because it occurred outside the warranty (warranty expired at 60,000 miles and the car had 70,463 miles when sunroof broke). They were unable to manually close the sunroof as a temporary solution. Therefore, the sunroof remains open due to the broken track and is covered with plastic to avoid the elements. There were no prior symptoms indicating that the sunroof would break in this way. In fact, in three years of ownership, the sunroof was rarely used and only opened a handful of times before breaking. At this time of this writing, the sunroof is available for inspection while I look for more economical means of repair versus the dealership's plan to replace the entire assembly.
The sunroof broke while being opened which required immediate repair since it was propped open. The only fix according to the dealer was to replace the entire unit which cost more than $5k with parts and labor
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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