RoadVitals

2016 Kzrv Durango Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
2
Latest May 4, 2017
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since Mar 17, 2017

What this page shows

Our database holds 2 NHTSA owner-reported complaints for the 2016 Kzrv Durango. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–2 of 2

Body & structureOther / unspecified
Filed May 4, 2017

AS I WAS STEPPING INTO THE RV, THE UPPER STEP SEPARATED ON ONE SIDE. FORTUNATELY, I WAS ABLE TO GRAB ONTO THE RV OTHERWISE I WOULD'VE FALLEN. UPON INSPECTING THE STEPS I FOUND A RIVET THAT HAD BROKEN WHICH CONNECTS THE STEP TO A BRACKET. SEE PHOTOS. I CONTACTED THE DEALER AND THEY INFORMED ME MY RV WAS NOT WITHIN THE RECALL ISSUED BY KZRV. I ASKED THEM TO ORDER THE KIT REQUIRED AND IF THEY COULD NOT PROVIDE ANY GOODWILL TOWARD INSTALLING THE KIT, I WOULD DO IT MYSELF. THE RV HAS BEEN TAKEN TO THE DEALER FOR REPAIRS. THIS RV IS A 2015 DURANGO 2500 336R3T.

NHTSA ID
10984048
Incident
Mar 1, 2017
Body & structure
Filed Mar 17, 2017
1 injury reported

TL* THE CONTACT OWNS A 2016 KZRV DURANGO 2500 FIFTH WHEEL. WHILE THE CONTACT WAS WALKING UP THE STEPS INTO THE RV THE TOP RIVET FAILED AND THE STAIRS COLLAPSED. THE CONTACT FELL TO THE GROUND AND SUSTAINED BACK KNEE, AND HIP INJURIES. MEDICAL ATTENTION WAS NOT RECEIVED. THE RV WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 700. UPDATED 04/28/17*LJ

NHTSA ID
10966540
Incident
Mar 14, 2017
Mileage
700 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Data sources

Data on this page last refreshed .