2020 Land Rover Range Rover Velar

"My 2020 Range Rover Velar (VIN: [XXX], 68,424 miles) has an electronic rotary gear selector showing signs of failure consistent with a widely reported defect in this vehicle line. The shift-by-wire module uses an internal circuit board known for weak solder joints, causing the dial to become stuck and unable to select or exit a gear (fault code P176C-11 in some cases). This is documented across multiple Land Rover/Range Rover models (2013–2023 Range Rover, 2018–2023 Velar, 2017–2023 Discovery). If a vehicle becomes stuck in Drive or Park unexpectedly, it poses a real safety risk, especially since this is a shift-by-wire system with no mechanical backup linkage. No recall currently covers this specific failure mode, despite it being common enough that it supports a thriving specialist repair/rebuild industry. I am filing this complaint to document the pattern for NHTSA's records." INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11764612

Incident

Sep 16, 2026

I'm writing to report a serious safety issue with my 2020 Range Rover Velar's power tailgate. While I was inside the cargo area, the tailgate began closing on its own/unexpectedly. On a separate occasion, it closed on my [XXX] son while he was in the cargo area-I had to push him out of the way to prevent him from being crushed. Shortly after these incidents, the tailgate/latch actuator stopped functioning entirely. I took the vehicle to the dealer who quoted approximately $1300 to replace the latch assembly. Given that this malfunction has put my child at risk of serious injury, I'd like to ask: 1. Is there an open Technical Service Bulletin (TSB) for tailgate latch/actuator issues on the 2020 Velar? 2. Would Land Rover consider a goodwill or policy adjustment to cover or offset this repair given the severity of the safety failure? 3. Can this incident be logged as a formal safety concern for review given the risk to a minor? The vehicle was purchased from Land Rover-Las Vegas on Roy Horn. I have also filed the complaint with Land Rover Customer Service. Thank you so much. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11743676

Incident

May 22, 2026

255 55 R19

NHTSA ID

11728959

Incident

Apr 1, 2026

Backup camera failure. Camera fault detected error message. Possibly caused by water intrusion

NHTSA ID

11710375

Incident

Jul 1, 2025

Summary: Remote start causes repeated, predictable failure of critical safety systems including traction control, hill descent control, and automatic emergency braking. Description of Problem: When the vehicle is started using the factory app for phones, the lower infotainment screen (the climate/drive assist panel) frequently fails to initialize properly. As a result, the icons and functions for Traction Control, Hill Descent Control do not illuminate or activate. The vehicle then displays warnings such as “Hill Descent Control Not Available” and “Automatic Braking Not Available.” This failure occurs approximately 99% of the time when using remote start. If I begin driving with the vehicle in this state, all of these systems remain deactivated. These features are essential for safe driving especially in winter conditions yet the malfunction leaves the vehicle without stability control, hill descent functionality, and automatic braking assistance. Safety Concern: This issue creates a dangerous situation where the vehicle behaves unpredictably and lacks core safety features required for traction, stability, and controlled braking. This is particularly unsafe in cold, icy, or low-visibility environments where remote start is most likely to be used. Reproducibility: The issue occurs consistently after remote start. If the vehicle is parked, fully shut down, locked, and left undisturbed for 10–15 minutes, the systems return to normal. The malfunction clears before the dealership can inspect it, leaving no fault codes stored. Dealer Response: The dealership has been unable to diagnose the issue because the fault resets itself before technicians can observe it. They report “no codes stored,” yet the problem persists daily and is easily reproducible by any owner using remote start. Why This Needs Investigation: This is not an isolated glitch. It disables multiple federally-regulated safety systems. A potential software or integration failure is affecting the control module

NHTSA ID

11705897

Incident

Dec 18, 2025

At approximately 39,000 miles, my 2020 Land Rover Range Rover Velar developed a coolant leak from the front lower crossover in the engine valley. A repair facility confirmed the issue and recommended replacement of the front upper and lower crossovers, water pump, and hoses. The repair estimate is $2,727. This problem is a known defect in other Jaguar Land Rover vehicles (crossover/elbow coolant leaks) that were subject to recalls and lawsuits, but my VIN is not currently included. The defect creates a serious safety risk: coolant leaks can cause sudden engine overheating, loss of power, or engine failure while driving, putting occupants and other drivers at risk. The issue has been diagnosed and confirmed by a service center. Prior to the diagnosis, I observed low coolant levels and warning messages. I believe this is part of a widespread defect affecting the 3.0L supercharged engine, and I urge NHTSA to investigate whether 2020 Velar vehicles should be included in recall coverage.

NHTSA ID

11690461

Incident

Sep 17, 2025

Auxiliary radiator has developed a leak which has led to “coolant low” message in the dash. ASE Certified shop inspection confirms auxiliary radiator needs to be replaced. This should be a recall covered repair as it is a known issue under TSB - JLRTB02027NAS1.

NHTSA ID

11640945

Incident

Jan 30, 2025

The “ critical oil “ light came on , without warning of low oil needed . A relative placed quart of oil in engine , and oil stick read good amount . However , later down the road , “critical oil light “, resurfaced and engine cut off , going 70 miles per hour , in mid lane , of I-15 freeway. There seems to be problem with warning and consumption of oil . This was extremely dangerous , for any driver .

NHTSA ID

11607814

Incident

Aug 1, 2024

Malfunction Indicator Lamp (MIL) may illuminate if the vehicle is refueled within 15 seconds of turning the engine off.

Exhaust System Oxygen (O2) Sensors - Extended Warranty

Powertrain Control Module (PCM) Software Update

Unable to select Navigation when pressing the navigation Tile on theTouchscreen.

Malfunction Indicator Lamp (MIL) may illuminate if the vehicle is refueled within 15 seconds of turning the engine off

Driver or Passenger seat harness replacement has been performed to rectify the concern, but no evidence indicating how the harness has faulted is provided in claims.