2020 Audi A3

On December 12, 2023, the Office of Defects Investigations (ODI) opened RQ23-007 to investigate the remedy repair effectiveness and scope of Volkswagen (VW) recall 16V-647. Recall 16V-647 was issued on September 2, 2016, for a defective suction jet pump (SJP) inside the fuel tank. Failure of the SJP could lead to a fuel leak from the vehicle. This recall covered certain model year (MY) 2015-2016 Volkswagen Golf and Audi A3 passenger car vehicles. The recall remedy repair replaced SJP Version 1.0 with an improved version, Version 1.1. The SJP is designed to purge fuel from the evaporative emissions (EVAP) system. VW’s recall filing stated the SJP may have been damaged during assembly, which could potentially allow fuel to flow directly into the EVAP system. Over time, the fuel could accumulate in, and cause a leak from, the charcoal canister filter element. ODI received consumer complaints of SJP failure leading to a fuel leak, refueling spit back, refueling shutoff, and/or fuel odor in vehicles previously repaired under recall 16V-647. Additional complaints alleging SJP failure leading to the previously stated outcomes were received in vehicles outside the scope of recall 16V-647, including MY 2016-2020 VW Golf and Audi A3 vehicles. VW issued recall 24V-110 on February 14, 2024, to address issues with SJPs Versions 1.0 and 1.1. The recall remedy replaces the SJP Version 1.0 or 1.1 with an improved version, Version 2.0. Recall 24V-110 covers certain MY 2015-2020 VW Golf (including Golf GTI), 2015-2020 Audi A3, and 2019-2020 VW Jetta GLI vehicles, including vehicle previously repaired under 16V-647. Vehicle owners were notified of this recall in April 2024 and VW’s projected date for owner notification of recall remedy availability is August 2024. In view of the recall being conducted by VW, ODI is closing this Recall Query (RQ). The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.

At 70,000 miles with only one owner, it develops transmission problems, making it unsafe to drive and control the car; control of the car is lost. Here is the link from the Dealer [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11743138

Incident

Jun 10, 2026

Tire Brand: Continental Tire Line / Model: ProContact TX Tire Size: 225/40R18 What Happened: This is the second tire failure I’ve experienced on Continental ProContact TX tires (OEM on my 2020 Audi A3 S Line). At only 13,000 total miles, I’ve had two separate instances of sidewall bubbles on different tires. •The first occurred in 2022 at just under 7,000 miles and caused the vehicle to fail PA state inspection. Continental covered 50% of the replacement cost after I submitted a warranty claim. •The second bubble appeared in June 2025 on the front passenger tire. At that point, I replaced all four tires out of safety concerns and disposed of the Continentals. The vehicle is in excellent condition, lightly driven, and is not exposed to potholes, curbs, or harsh use. I work remotely, so mileage is extremely low. Both tire failures were from normal road use and developed without any impact or external damage. I contacted Continental again in June 2025 with a full explanation and referenced my prior case. They refused to offer any goodwill or further investigation, stating that I had already disposed of the tires. ⸻ Why This Matters: Experiencing two identical sidewall failures within 13,000 miles on different tires under light driving conditions suggests a potential design or manufacturing defect. I’m reporting this in the interest of safety and awareness, as a sidewall failure at highway speed could be far more dangerous.

NHTSA ID

11669583

Incident

Jun 25, 2025

Car has 50,000 miles and vehicle has a bulletin on the vehicle from Audi, where the vehicle goes into limp mode and only shift through certain gears, rendering the vehicle, unable to drive and creating a safety hazard due to the fact that it can’t drive at Highway speed and or jolt and skips gears. Code for the P173600 known issue by Audi, went into mode while merging onto freeway and a lost control of vehicle.

NHTSA ID

11654220

Incident

Mar 15, 2025

The contact owns a 2020 Audi A3. The contact stated that while operating the vehicle, the transmission malfunction warning light was displayed, and the vehicle failed to shift into reverse. The vehicle was driven to the local dealer who diagnosed that the transmission mechatronics had failed and needed to be replaced. The vehicle was not yet repaired. The manufacturer was not contacted regarding the failure. The failure mileage was 17,525.

NHTSA ID

11644062

Incident

Feb 19, 2025

Mileage

17,525 mi

As of October 25, 2022, the manufacturer (Audi) continues to not provide a solution to Recall Number 69BY / NHTSA Recall Number 21V198, stating that parts are still not available.

NHTSA ID

11490844

Incident

Oct 25, 2022

The passenger occupant detection system has permanently failed and causes my passenger airbag to be off at all times including when a passenger is seated in the vehicle. The seatbelt sensor also goes off when no one is in the seat. Audi dealership said this is an Audi issue and the parts are not in stock. This is a huge safety issue.

NHTSA ID

11482940

Incident

Aug 1, 2022

Our vehicle was purchased new a year and four months before the tires were considered completely "dry rotted" out by the Audi technician. The vehicle has 35, 737 miles on it, but it was all highway commuting driving. The TMPS never sparked an issue until the tires got down to 10 PSI only 10 miles before we were on our way to the dealership for this routine 30k maintenance appointment. The tech said that the TMPS would not show an issue because the faulty tires were all worn down with dry rot equally. So it was a 1: 2 punch of faulty tires with a terrible design to the TMPS. To make it worse, we were supposed to have the car in for this maintenance plan 3 weeks before, but Audi called to tell us they were canceling our appointment because they were double booked. In fact, the only reason this car was even able to be seen at this appointment on this day three weeks later was because our other Audi was scheduled for routine maintenance the day of this appointment and we asked to push back our other Audi so this one could be seen since it was too much of a delay. SO our safety kept being put at risk by a design flaw with the vehicle that did not show an issue when it should have, faulty tires given to us by Audi, and then a large delay in service we were supposed to receive (nd a delay in service on our other vehicle as well). Also they were unable to fix the other recall on the vehicle because Audi ran out of parts for it, so we are at risk still for that recall issue. It is unknown when they will address this. Also interestingly enough, we have maintenance and repair plans for everything on this vehicle, and of course, this just happened to be the one thing not covered conveniently. We submitted to Audi that this is unacceptable, and they refused to help us. The mechanic included a video of the damage to the tires that we will submit with this. The link for this is https://asr.autonation.com/1uPfbpuqWB We will also download it and submit it in case this link is delete

NHTSA ID

11469701

Incident

May 28, 2022

Supposedly the recall parts for the PODS system can’t be replaced because AUDI is not manufacturing the necessary part!! There is no schedule or estimated time for when the parts will become available. Now I am afraid to drive my car knowing my passenger is not safe! This requires immediate attention as I cannot risk my passengers’ lives every time they are in my car. We have been trying to resolve this for months and the service center says they cannot do anything until the parts somehow magically become available.

NHTSA ID

11468469

Incident

Apr 1, 2022

This bulletin provides a statement regarding the bottleneck of supply for VW approved oil types VW 504.00 and VW 507.00.

This bulletin provides information when there are creaking/squeakignnoises from the front end on uneven roads.

This bulletin provides information when DTC B105A1A, B103E25 is stored in 0017; fuel tank level implausible.

This service information TSB provides warranty coverage information for vehicles with a broken sunroof panel.

This bulletin provides informaiotn regarding squeaking noises when steering or maneuvering.

This bulletin provides information when there is a film/visible rings on the clear glass cover of the headlight when the dipped beam is switched on.