Owner-reported complaints naming the powertrain system, filed with NHTSA
Data refreshed
Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials. Every record below is an owner-reported complaint about the 2007 Lexus ES350 submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 12 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
TL* THE CONTACT OWNS A 2007 LEXUS ES350. WHILE DRIVING 70 MPH, THE VEHICLE JERKED AND DECELERATED. THE VEHICLE WAS TAKEN TO A REPAIR SHOP WHERE FAILURE CODES WERE FOUND FOR THE TRANSMISSION COMPUTERIZED SYSTEM AND TRANSMISSION DRIVE TRAIN. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED. THE FAILURE MILEAGE WAS 220,000.
THE TRANSMISSION SLIPS BETWEEN GEARS. WHEN YOU ARE DRIVING THE CAR WILL NOT ACCELERATE OR DECELERATE FOR ABOUT 20 SECONDS. IT'S EXTREMELY DANGEROUS BECAUSE YOU LOSE YOUR ABILITY TO AVOID DANGEROUS SITUATION. TOYOTA IS AWARE OF THE PROBLEM, BUT REFUSES TO ISSUE A RECALL.
TL* THE CONTACT OWNS A 2007 LEXUS ES350. AFTER THE VEHICLE WAS PLACED INTO THE PARK POSITION, IT INDEPENDENTLY REVERSED WITHOUT WARNING. THE CONTACT WAS STRUCK BY THE FRONT DRIVER SIDE DOOR, WHICH CAUSED THE VEHICLE TO STOP. THE CONTACT SUSTAINED A FRACTURED RIGHT FOOT THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TAKEN TO A DEALER, BUT THE CAUSE OF THE FAILURE WAS UNDETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 125,000.
I PURCHASED THE CAR WITH A CERTIFIED PRE-OWNED WARRANTY AS I DID WITH TWO OTHER LEXUS THAT I HAVE OWNED. SHORTLY AFTERWARD I NOTICED THAT WHEN I SLOWED DOWN TO STOP AT THE TOP A STEEP HILL THE CAR WOULD SUDDENLY LURCH FORWARD AND I HAD TO APPLY THE BRAKE TO STOP THE CAR. I WENT TO THE DEALER AND TOOK A RIDE WITH THE SERVICE MANAGER WITH A LAPTOP ATTACHED TO THE CAR. I DUPLICATED THE PROBLEM. THE DEALER SAID THE PROBLEM WAS THAT THE TRANSMISSION HAS A PROBLEM SHIFTING FROM 4TH TO FIRST GEAR .THE DEALER APPLIED SOME COMPUTER UPDATES. AFTERWARD, THE PROBLEM LURCHING WAS STILL THE SAME. I TOOK THE CAR BACK TO LEXUS AND DUPLICATED THE PROBLEM WITH THEM AGAIN. THEY DID ANOTHER UPDATE BUT THE PROBLEM WAS STILL THE SAME. THE DEALER BROUGHT IN A TECH REP FROM LEXUS. THEY DECIDED THAT THE PROBLEM WAS NOT SIGNIFICANT ENOUGH FOR THEM TO REPLACE THE TRANSMISSION OR THE COMPUTER THAT CONTROLS THE TRANSMISSION. I STILL HAVE THE SAME IRRITATING PROBLEM. ALTHOUGH THE CAR IS STILL UNDER THE CERTIFICATION WARRANTY, IT WILL RUN OUT SOON.
TL* THE CONTACT OWNS A 2007 LEXUS ES350. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 65 MPH THE VEHICLE SUDDENLY ACCELERATED ON ITS OWN. AFTER TRYING TO DECELERATE FOR A FEW MINUTES THE VEHICLE FINALLY SLOWED DOWN. THE VEHICLE WAS INSPECTED BY A DEALER WHO ADVISED HER THAT THE SHE NEEDED A TRANSMISSION. THE TRANSMISSION WAS REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS APPROXIMATELY 74,000. THE VIN WAS UNAVAILABLE.
MY 2007 LEXUS HYPER ACCELERATED. I HAD THE RE-CALL WORK DONE ON THIS. IT WAS AS IF THE CAR HAD A MIND OF IT'S OWN IT WAS DAMAGED AND I WAS HURT. *TR
I HAD TWO RECALLS DONE ON MY AUTO ON MARCH 4, 2010. THESE RECALLS DEALT WITH THE ACCELERATION PEDAL AND AN OIL LINE. SINCE THE RECALL OF THE ACCELERATION PEDAL WAS DONE MY CAR ON OCCASION HAS STALLED WHEN THE PEDAL IS DEPRESSED. IT WILL HESITATE WHILE I DEPRESS THE PEDAL UP TO AN INCH OR SO. FINALLY IT WILL START TO CREEP AND THEN FINALLY START MOVING. THIS HAS HAPPENED TWICE WHEN I WAS ENTERING AN INTERSTATE HIGHWAY AND AGAIN AS I PULLED AWAY FROM THE CURB OF MY HOUSE. ADDITIONALLY, THE TRANSMISSION SHIFTING IS VERY ERRATIC AT TIMES. ONCE AGAIN ALL OF THIS STARTED AFTER I HAD THE RECALL DONE. BEFORE THIS MY AUTO RAN PERFECTLY WITH NO ISSUES OTHER THAN AN OCCASIONAL HARD DOWN SHIFT WHEN COMING TO A STOP. I HAVE BEEN TO THE LEXUS DEALERSHIP IN FREDERICK, CO TWICE. THEY ARE UNABLE TO ADDRESS THESE PROBLEMS IN A SATISFACTORY MANNER. THE ACCELERATION DELAY IS A SAFETY ISSUE AND NEEDS TO BE ADDRESSED BY TOYOTA. *TR
TL*THE CONTACT OWNS A 2007 LEXUS ES350. THE CONTACT WAS DRIVING APPROXIMATELY 15 MPH WHEN THE VEHICLE STABILITY CONTROL (VSC) WARNING LIGHT INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE DEALER WAS NOTIFIED AND ADVISED THE CONTACT THAT THERE WERE NO FAILURES. THE IDENTICAL FAILURE OCCURRED TWICE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING AND THE TECHNICIAN WAS UNABLE TO DETECT AN ERROR CODE RELATED TO THE FAILURE; ALTHOUGH, THE TRANSMISSION NEEDED TO BE REPLACED. AFTER THE TRANSMISSION WAS REPLACED THE VEHICLE STABILITY CONTROL (VSC) WARNING INDICATOR CONTINUED TO ILLUMINATE. THE CONTACT NOTIFIED THE MANUFACTURER WHO STATED THAT NO INVESTIGATION WOULD BE PERFORMED SINCE THE DEALER REPORTED THAT THERE WERE NO FAILURES. THE FAILURE MILEAGE WAS 75,000. THE CURRENT MILEAGE WAS 89,000.
OUT OF NOWHERE THE ES 350 LEXUS ACCELERATED IN REVERSE. I HAD TO PRACTICALLY STAND ON THE BRAKES BOTH FEET WITH ALL MY EFFORT TO STOP THE CAR WHILE THE ENGINE CONTINUED TO ACCELERATE. IT WOULD NOT GO INTO NEUTRAL OR DRIVE OR PARK OR TURN OFF DESPITE HOLDING THE IGNITION KEY. THE WHOLE INCIDENT LASTED ABOUT A MINUTE OR SO AND SUDDENLY, LIKE A SWITCH WAS HIT, THE ENGINE STOPPED RACING AND THE CAR BECAME IDOL AND NO DAMAGE WAS DONE TO ME OR THE CAR OR THE HOUSE. *TR
THE FLOOR MATS ON MY LEXUS 350 CAUSED THE ACCELERATOR TO STICK IN A DEPRESSED POSITION RESULTING IN A HIGH RATE OF SPEED. FORTUNATELY FOR ME I WAS ABLE TO FIGURE IT OUT. FOR A MOMENT I HAD THE IMPRESSION THAT I DID NOT HAVE BREAKS. THIS MUST GET FIXED OR THERE WILL BE DEATHS. THE REASON FOR THIS IS DUE TO A NUMBER OF FACTORS. 1) THE FLOOR MAT WAS NOT FASTENED TO THE CAR USING THE CLIPS. I HAD JUST WASHED THE CAR AND I WAS UNABLE TO FASTEN THE FLOOR MATS INTO THE CLIPS. THE DESIGN OF THE CLIPS IS POOR. 2) THE FLOOR MAT SLID FORWARD. 3) WHEN THE FLOORMAT SLID FORWARD IT CAUSED A SITUATION THAT WHEN THE ACCELERATOR IS DEPRESSED THE ACCELERATOR GETS CAUGHT UNDER THE LEADING EDGE OF THE FLOOR MAT. YOU CANNOT LIFT THE ACCELERATOR UP BECAUSE THE FLOOR MAT IS PREVENTING IT FROM COMING UP. 3) THE FLOOR MAT HAS TO BE PULLED AWAY FROM THE ACCELERATOR IN ORDER THAT THE ACCELERATOR IS RELEASED. 4) THE DESIGN OF THE ACCELERATOR PEDAL IS TO CLOSE TO THE TOP OF THE FLOOR MAT. THE ACCELERATOR PEDAL MUST BE REPLACED WITH A PEDAL THAT IS FURTHER AWAY FROM THE FLOOR MATS. THE CAN BE ACCOMPLISHED BY MAKING THE PEDAL SMALLER. MY WIFE IS CURRENTLY DRIVING THIS CAR IN TX. I AM IN MN. I'VE TOLD HER TO BE CAREFUL TO MAKE SURE THE FLOOR MATS ARE PROPERLY FASTENED. I AM 50 YEARS OLD AND DRIVEN NUMEROUS CARS. THIS LEXUS IS THE BEST CAR I HAVE EVER DRIVE BUT THIS DESIGN FLAW WILL KILL PEOPLE IF IT'S NOT FIXED. FEEL FREE TO CALL ME AT: THANK YOU, *TR
ES 350 2007 LEXUS, PASSING VEHICLE DOING APPROX. 40 MPH IN 55 MPH ZONE, ACCELERATOR STUCK, GAS PEDAL WAS GOING TO FLOOR ON ITS OWN, LOOKED AT SPEEDOMETER WAS AT 85 AND CLIMBING. APPLIED BRAKES AS HARD AS COULD, PULLED OVER TO SIDE OF ROAD, PUT IN PARK AND TURNED CAR OFF. CONTINUED ON AFTER GETTING MYSELF SETTLED DOWN. CAR IS NOW IN SHOP AND THEY ARE TALKING FLOOR MATS, DID NOT HAVE THE ALL WEATHER FLOOR MATS IN, CHECKED GAS PEDAL AND SAW NO COMPROMISE FROM FLOOR MAT IN CAR THAT WOULD CAUSE THIS TO HAPPEN. THE CAR HAS LESS THAN 3000 MILES. THANKFULLY THERE WERE NO INJURIES, IT WAS 6 AM AND TRAFFIC WAS MINIMAL. *TR
2007 LEXUS ES350 MAKING LOUD NOISE WHEN GOING FROM PARK TO DRIVE. CONSUMER STATES THAT IT MAKES A LOUD CLUNKING NOISE WHEN SHIFTING FROM PARK TO DRIVE. DEALER STATED THAT THIS PROBLEM WAS A CHARACTERISTIC OF THE ES350. *KB
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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