2007 Lexus ES350 Problems
Owner-reported complaints filed with NHTSA, grouped by component
Data refreshed
What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 2007 Lexus ES350, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Airbags25343.2%
- Driver assistance12922.1%
- Body & structure457.7%
- Visibility213.6%
- Transmission213.6%
- Engine203.4%
- Other / unspecified193.2%
- Exterior lighting172.9%
- Electrical152.6%
- Brakes142.4%
- Powertrain (other)122.1%
- Steering50.9%
- Interior & seats40.7%
- Suspension30.5%
- Fuel system30.5%
- Tires & wheels20.3%
- Heating & air conditioning10.2%
- Seat belts10.2%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Airbags
Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.
From owner reports, verbatim
STICKY DASHBOARD CANNOT BE REPAIRED DUE TO MANUFACTURER DEFECT
LEXUS ES 350 2007 DASHBOARD IS MELTING AND COMPROMISED. DUE TO THE STICKY MESS THE AIRBAGS WILL NOT DEPLOY PROPERLY AND DEATH WILL LIKELY OCCUR. VERY CONCERNED ABOUT THE TOXICITY OF THE DASHBOARD AS WELL. IT'S MELTING, CHANGING COLOR FROM BLACK TO WHITE AND CRACKING. THIS CARCINOGENIC MATERIAL IS NOW POISONING ALL WHO RIDE IN THE VEHICLE. INCLUDED PHOTO DOES NOT CONVEY THE GLOSSY MELTING ,STICKY REALITY OF IT ALL. THE GLOSSY MELTING REFLECTION CAUSES LOTS OF GLARE AND IMPAIRS VISIBILITY ON SUNNY DAYS. THIS ISSUE MUST BE RESOLVED BEFORE A LIFE IS TAKEN NEEDLESSLY. LEXUS REFUSES TO REPLACE THE DASHBOARD EVEN THOUGH THEY ADMIT THAT ITS A COMPROMISED PART AND HAVE DECEPTIVELY ALLOCATED THIS SAFETY ISSUE AS A WARRANTY PROBLEM THAT HAS EXPIRED. BECAUSE MY VEHICLE IS SELDOM DRIVEN AND GARAGED (69,717K MILES) PROBLEM DID NOT SURFACE UNTIL NOW.
Driver assistance
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.
From owner reports, verbatim
TL* THE CONTACT OWNS A 2007 LEXUS ES350. WHILE ATTEMPTING TO LEAVE A DRIVEWAY, THE VEHICLE INDEPENDENTLY ACCELERATED WITHOUT WARNING. THE CONTACT STATED THAT THE BRAKE PEDAL WAS DEPRESSED, BUT REQUIRED ADDITIONAL BRAKE PRESSURE TO SLOW DOWN THE VEHICLE. THE VEHICLE WAS TOWED TO LEXUS OF GLENDALE (LOCATED AT 1221 S BRAND BLVD, GLENDALE, CA 91204, (818) 507-1300) TO BE DIAGNOSED, BUT THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE OR RETRIEVE A FAULT CODE. THE CONTACT WAS INFORMED THAT THE FAILURE MAY HAVE BEEN DUE TO DRIVER ERROR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
HE NEED SERVICE TRANSMICION , MOTOR PART. AMORTIGUADORES .CLAMSHOP
Body & structure
Reports naming the vehicle structure, frame, body panels, doors, hood and trim.
From owner reports, verbatim
TL* THE CONTACT OWNS A 2007 LEXUS ES350. THE CONTACT STATED THAT THE DASHBOARD WAS SOFT, DETERIORATING, AND MELTING. ALSO, THE TPMS WARNING INDICATOR WAS ILLUMINATED. THE CONTACT CALLED HERRIN-GEAR INFINITI (685 HIGH ST, JACKSON, MS 39202, (601) 354-4900) AND INFORMED THEM OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 200,000.
2007 LEXUS ES 350. CONSUMER WRITES IN REGARDS TO STICKY, MELTING DASHBOARD. *LD THE CONSUMER STATED THE DASHBOARD HAS DEVELOPED A GLARE CREATING VISIBILITY ISSUES. THE CONSUMER WAS NOT NOTIFIED OF THE WARRANTY EXTENSION OR RECALL FOR THE DASHBOARD THAT EXPIRED IN MAY OF 2017. THE MANUFACTURER WAS NOTIFIED, BUT DENIED ASSISTANCE. *JS
Visibility
Reports naming windshields, glass, wipers, defrosters and mirrors.
From owner reports, verbatim
LEXUS ES 350 2007 DASHBOARD IS MELTING AND COMPROMISED. DUE TO THE STICKY MESS THE AIRBAGS WILL NOT DEPLOY PROPERLY AND DEATH WILL LIKELY OCCUR. VERY CONCERNED ABOUT THE TOXICITY OF THE DASHBOARD AS WELL. IT'S MELTING, CHANGING COLOR FROM BLACK TO WHITE AND CRACKING. THIS CARCINOGENIC MATERIAL IS NOW POISONING ALL WHO RIDE IN THE VEHICLE. INCLUDED PHOTO DOES NOT CONVEY THE GLOSSY MELTING ,STICKY REALITY OF IT ALL. THE GLOSSY MELTING REFLECTION CAUSES LOTS OF GLARE AND IMPAIRS VISIBILITY ON SUNNY DAYS. THIS ISSUE MUST BE RESOLVED BEFORE A LIFE IS TAKEN NEEDLESSLY. LEXUS REFUSES TO REPLACE THE DASHBOARD EVEN THOUGH THEY ADMIT THAT ITS A COMPROMISED PART AND HAVE DECEPTIVELY ALLOCATED THIS SAFETY ISSUE AS A WARRANTY PROBLEM THAT HAS EXPIRED. BECAUSE MY VEHICLE IS SELDOM DRIVEN AND GARAGED (69,717K MILES) PROBLEM DID NOT SURFACE UNTIL NOW.
THE DASBOARD IS MELTING SEVERELY WHICH CAUSES A BRIGHT GLARE DAY AND NIGHT, CAUSING VISIBILITY AND SAFETY CONCERNS. THERE IS ALSO A VERY OBNOXIOUS SMELL TO IT. I BOUGHT THIS CAR USED AND DIDN'T NOTICE THE ISSUE AT THE TIME. LEXUS SHOULD JUST OWN UP TO IT AND REPLACE THE DASH NO MATTER HOW OLD THE CAR IS SINCE IT IS A SAFETY HAZARD TO ME AND OTHERS ON THE ROAD. I PERSONALLY TRY NOT TO DRIVE DURING THE DAYTIME WHEN ITS THE WORST BUT THATS NOT ALWAYS FEASIBLE.
Transmission
Reports naming the automatic or manual transmission, including shifting behaviour, shudder, slipping and transmission control modules.
From owner reports, verbatim
2007 LEXUS ES350. CONSUMER STATES UNINTENDED ACCELERATION *TGW THE CONSUMER DID RECEIVE A RECALL NOTICE IN THE MAIL REGARDING ACCELERATOR PROBLEMS, BUT WAS NOT CONCERNED, BECAUSE HE NEVER EXPERIENCED ANY PROBLEMS PRIOR. HOWEVER, ON APRIL 6, 2010, AS THE CONSUMER WAS ABOUT TO MAKE A TURN, THE VEHICLE SUDDENLY LURCHED FORWARD AND A RED WARNING LIGHT ILLUMINATED AS WELL AS THE CHECK ENGINE LIGHT. THE CONSUMER ABORTED THE TURN AND WENT STRAIGHT AHEAD AND TURNED INTO A GAS STATION. THE CONSUMER THEN TURNED OFF THE ENGINE AND AFTER A MINUTE OR TWO HE RE-STARTED IT; BOTH THE WARNING LIGHT AND CHECK ENGINE LIGHT AS WELL AS A LIGHT INDICATING LOSS OF TRACTION WERE ON. THE VEHICLE WAS TOWED TO THE DEALERSHIP WHERE THEY RESET THE COMPUTER AND THE CONSUMER WAS INFORMED EVERYTHING WAS FINE. HOWEVER, 4 MILES INTO HIS TRIP, THE VEHICLE LURCHED FORWARD AGAIN WHEN IT WAS MOVING AT ABOUT 20 MPH AFTER A STOP SIGN. THE CONSUMER DROVE THE VEHICLE TO THE DEALERSHIP THE NEXT DAY AND UPON INSPECTION, THE CONSUMER WAS INFORMED THE VEHICLE NEEDED A NEW TRANSMISSION. THE REPRESENTATIVE TOLD THE CONSUMER THERE WAS A MECHANICAL PROBLEM WITH THE SECOND GEAR AND THAT THE LURCHING OF THE VEHICLE WAS RELATED TO THE COMPUTER BYPASSING THAT GEAR. *JB
ON WEDNESDAY, MARCH 31 AT APPROXIMATELY 5:30 P.M., I DRIVING MY IN-LAWS 2007 LEXUS ES 350 NORTH ON MAIN ROAD, WHEN THE VEHICLE SUDDENLY BEGAN TO ACCELERATE. THE GAS PEDAL MOVED AWAY FROM MY FOOT AND THE VEHICLE STARTED ACCELERATING AT FULL POWER. I IMMEDIATELY APPLIED THE BRAKES, BUT THE VEHICLE CONTINUED TO GAIN SPEED. I ATTEMPTED TO CUT THE CAR OFF BY HITTING THE START BUTTON(IT HAS NO KEY). AGAIN, NOTHING HAPPENED. I WAS TRAVELING APPROXIMATELY 55 TO 60 MPH BEFORE THE ACCELERATION AND APPROXIMATELY 80-85 AFTER THE ENGINE BEGAN TO RACE. THE BREAKS DID LITTLE TO REDUCE THE OVERALL SPEED; HOWEVER, PUSHING THE BRAKE PEDAL SEEMED TO REDUCE THE RATE OF ACCELERATION. I TRIED PUTTING THE VEHICLE INTO NEUTRAL BUT THAT DID NOT STOP THE ACCELERATION. I HAD BOTH FEET ON THE BREAK AND WAS PUSHING AS HARD AS I COULD, BUT IT STILL COULD NOT REDUCE THE SPEED. AT SOME POINT, I TURNED ON THE HAZARD LIGHTS. I KEPT TRYING TO GET THE CAR INTO NEUTRAL AND TO HIT THE ON/OFF BUTTON BUT THE VEHICLE WAS NONRESPONSIVE. I WAS QUICKLY APPROACHING THE VEHICLE IN FRONT OF ME AND HAD DECIDED TO HIT IT RATHER THAN RUN OFF THE ROAD. JUST AS SUDDENLY AS IT STARTED, THE CAR JUST CUT OFF AND I COASTED TO THE NEXT SIDE STREET WHICH WAS OLD POND ROAD. IT SEEMED LIKE I WAS WITHOUT BRAKES FOR APPROXIMATELY 2-3 MILES.
Engine
Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.
From owner reports, verbatim
TL* THE CONTACT OWNS A 2007 LEXUS ES350. WHEN THE VEHICLE WAS COLD STARTED, THE ENGINE MADE A LOUD RATTLING NOISE. ALSO, WHILE THE VEHICLE WAS PARKED, THE OIL LEVEL LOWERED. THE CONTACT STATED THAT THE CAM SHAFT GEAR ASSEMBLY WAS DEFECTIVE AND UNABLE TO HOLD OIL TO REDUCE EMISSION CONTROL OF THE ENGINE WHEN THE VEHICLE WAS STARTED. THE CONTACT PLANNED TO TAKE THE VEHICLE TO BREDEMANN LEXUS (2000 N WAUKEGAN RD, GLENVIEW, IL 60025, (847) 510-5535) FOR DIAGNOSTIC TESTING LATER THIS WEEK. THE MANUFACTURER STATED THAT EVEN THOUGH THE ENGINE WAS THE SAME AS IN OTHER VEHICLES THAT WERE RECALLED, THERE WERE NO RECALLS ON THE CONTACT'S VEHICLE. THE FAILURE MILEAGE WAS 91,000.
HE NEED SERVICE TRANSMICION , MOTOR PART. AMORTIGUADORES .CLAMSHOP
Other / unspecified
Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.
From owner reports, verbatim
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LEXUS ES350. WHEN THE VEHICLE WAS STARTED, THE LOW TIRE PRESSURE WARNING INDICATOR REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER (WILKIE LEXUS IN ARDMORE, PA, 610-365-1271) FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT DIAGNOSED BECAUSE THE CONTACT WOULD BE RESPONSIBLE FOR THE REPAIR COST. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. ADDITIONALLY, THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS). THE DEALER AND THE MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 62,000. PARTS DISTRIBUTION DISCONNECT.
I HAD AN ACCIDENT THAT WAS VERY SEVERE AND AIRBAGS DID NOT DEPLOY. I FILED A COMPLAINT WITH LEXUS AND DID NOT GET A SATISFACTORY ANSWER. I FELT THE IMPACT THROUGH THE STEERING WHEEL. ALL I WANT TO KNOW WHY AIRBAGS DID NOT DEPLOY. PLEASE HELP ME WITH THAT. *TR
Exterior lighting
Reports naming headlights, tail lights, turn signals and other exterior lighting.
From owner reports, verbatim
THE ISSUE THAT I AM HAVING WITH MY 2007 LEXUS ES 350 IS WHILE IM IN MOTION ON A HIGHWAY OR STREET BOTH OF MY HEADLIGHTS WILL SHUT OFF LEAVING THE STREET COMPLETELY DARK PUTTING ME AND MY FAMILY AT RISK FOR AN ACCIDENT. I HAVE TO MANUALLY TURN THE HEADLIGHT SWITCH OFF THEN ON AGAIN AND THATS WHEN THEY WILL COME BACK ON, HOWEVER THIS CAN HAPPENS SEVERAL TIMES WHILE IN MOTION DURING ONE EXTEND DRIVING PERIOD. SOMETIMES THE LEFT HEADLIGHT WILL TURN OFF AND THE RIGHT STAYS ON AND VICE VERSA FOR THE RIGHT OR BOTH. I CONTACTED THE DEALERSHIP AND THEY SAID I NEEDED THE HEADLAMP REPLACED BUT ONCE I DID SOME RESEARCH ON THIS ISSUE WITH THE MAKE AND MODEL OF MY VEHICLE I REALIZED THERE ARE NUMEROUS OF INDIVIDUALS HAVING THE SAME DANGEROUS ISSUE WITH HAVING THE HEADLAMPS REPLACE THE ISSUE STILL REMAINS THE HEADLAMPS SHUT OFF COMPLETELY INHIBITING THE VIEW OF THE HIGHWAY AT NIGHT.
THE HEADLIGHTS TURN OFF RANDOMLY. SOMETIMES IT'S THE LEFT HEADLIGHT AND SOMETIMES IT'S THE RIGHT HEADLIGHT AND OTHER TIMES IT'S BOTH HEADLIGHTS. IT HAPPENS AT NIGHT AND DURING THE DAY. NO WARNING NO INDICATION ONLY THAT THE ROAD GOES BLACK. IT HAPPENS WHEN THE CAR IS STATIONARY AND WHILE DRIVING IT HAPPENS SUMMERTIME AND WINTER TIME. THE ONLY WAY TO GET THEM ON IS TO TURN THEM OFF AND ON. THE PROBLEM OCCURS REGARDLESS OF WHETHER THE HEADLIGHT SWITCH IS IN THE ON OR AUTO POSITION. PROBLEM IS CONTINUAL.
Electrical
Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.
From owner reports, verbatim
TL* THE CONTACT OWNS A 2007 LEXUS ES350. THE CONTACT STATED THAT THE DASHBOARD WAS SOFT, DETERIORATING, AND MELTING. ALSO, THE TPMS WARNING INDICATOR WAS ILLUMINATED. THE CONTACT CALLED HERRIN-GEAR INFINITI (685 HIGH ST, JACKSON, MS 39202, (601) 354-4900) AND INFORMED THEM OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 200,000.
WHILE DRIVING, FRONT DOORS UNLOCK THEMSELVES. ITS BEEN HAPPENING OFTEN OVER 3 YEARS.THE DEALER WAS UNABLE TO REPAIR. WHILE PARKED, ALARM SOUNDS ITSELF. TODAY IT HAPPENED TWO TIMES. THIS IS NEW.
Brakes
Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.
From owner reports, verbatim
TL* THE CONTACT OWNED A 2007 LEXUS ES350. WHILE DRIVING AT AN UNKNOWN HIGHWAY SPEED, THE BRAKE PEDAL WAS DEPRESSED, BUT FAILED TO ENGAGE WITHOUT WARNING. AS A RESULT, THE CONTACT CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TOWED AND DESTROYED. THE CONTACT STATED THAT FAILURE OCCURRED AFTER THE VEHICLE WAS SERVICED UNDER AN UNKNOWN MANUFACTURER'S RECALL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBERS: 07E082000 (EQUIPMENT) AND 09V388000 (VEHICLE SPEED CONTROL). THE FAILURE MILEAGE WAS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2007 LEXUS ES350. THE CONTACT WAS DRIVING APPROXIMATELY 10 MPH AND THE BRAKE PEDAL WAS ABNORMALLY DEPRESSED INTO THE FLOORBOARD WHEN ENGAGED AND WITHOUT RESPONSE. THE CONTACT WAS ABLE TO STOP THE VEHICLE AFTER SEVERAL ATTEMPTS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE FRONT AND REAR BRAKES WERE REPLACED. THE FAILURE CONTINUED AFTER THE REPAIR SO THE VEHICLE WAS TAKEN TO A DIFFERENT INDEPENDENT MECHANIC FOR INSPECTION WHERE THEY STATED THAT THE MASTER CYLINDER COULD POSSIBLY NEED REPLACING. THE MANUFACTURER WAS NOT MADE AWARE OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 41,985.
Powertrain (other)
Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.
From owner reports, verbatim
TL* THE CONTACT OWNS A 2007 LEXUS ES350. WHILE DRIVING 70 MPH, THE VEHICLE JERKED AND DECELERATED. THE VEHICLE WAS TAKEN TO A REPAIR SHOP WHERE FAILURE CODES WERE FOUND FOR THE TRANSMISSION COMPUTERIZED SYSTEM AND TRANSMISSION DRIVE TRAIN. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED. THE FAILURE MILEAGE WAS 220,000.
THE TRANSMISSION SLIPS BETWEEN GEARS. WHEN YOU ARE DRIVING THE CAR WILL NOT ACCELERATE OR DECELERATE FOR ABOUT 20 SECONDS. IT'S EXTREMELY DANGEROUS BECAUSE YOU LOSE YOUR ABILITY TO AVOID DANGEROUS SITUATION. TOYOTA IS AWARE OF THE PROBLEM, BUT REFUSES TO ISSUE A RECALL.
Steering
Reports naming the steering system — racks, columns, power-steering assist and steering linkage.
From owner reports, verbatim
STEERING: LINKAGES: TIE ROD ASSEMBLY. WHILE DRIVING THE VEHICLE THE FRONT RIGHT PASSENGER SIDE SHAKES AS IF SOMETHING'S LOOSE WHILE DRIVING
I HAD AN ACCIDENT THAT WAS VERY SEVERE AND AIRBAGS DID NOT DEPLOY. I FILED A COMPLAINT WITH LEXUS AND DID NOT GET A SATISFACTORY ANSWER. I FELT THE IMPACT THROUGH THE STEERING WHEEL. ALL I WANT TO KNOW WHY AIRBAGS DID NOT DEPLOY. PLEASE HELP ME WITH THAT. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Interior & seats
Reports naming seats, latches, locks, linkages and interior fittings.
From owner reports, verbatim
The contact owns a 2007 Lexus ES350. The contact stated that the dashboard was sticky with a glare coming from the dashboard. The vehicle was not diagnosed nor repaired. The manufacturer was informed of the failure but provided no assistance. The failure mileage was unavailable.
WITHIN HAVING MY BRAND NEW LEXUS A FEW YEARS, THE SEATS STARTED COMING APART. I TOOK THE VEHICLE TO LEXUS, THEY TOLD ME MY WARRANTY DOES NOT COVE COSMETICS. I TOLD THEM FOR THE COST OF THE VEHICLE MY SEATS SHOULD NOT BE DETERIORATING THIS SOON. YOU CAN SEE THE COTTON STUFFING THROUGH THE SEATS. MY DASHBOARD IS ALSO MELTING. IT IS STICKY AND NASTY FEELING. IT LOOKS LIKE SOMEONE HAS STUCK HOLES IN IT. IT IS GROSS. I FEEL ASHAMED IN DRIVING THIS CAR. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Suspension
Reports naming suspension components — springs, struts, shocks, control arms and related hardware.
From owner reports, verbatim
HE NEED SERVICE TRANSMICION , MOTOR PART. AMORTIGUADORES .CLAMSHOP
TL* THE CONTACT OWNS A 2007 LEXUS ES350. WHILE DRIVING AT 40 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED AND THE VEHICLE VIBRATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT ALL THE AXLES NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 128,000. THE VIN WAS UNAVAILABLE.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Fuel system
Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.
From owner reports, verbatim
MY 2007 LEXUS HYPER ACCELERATED. I HAD THE RE-CALL WORK DONE ON THIS. IT WAS AS IF THE CAR HAD A MIND OF IT'S OWN IT WAS DAMAGED AND I WAS HURT. *TR
GAS PEDAL STUCK AND COULDN'T GET STOPPED AND WRAPPED THE CAR AROUND A POLE TO GET IT STOPPED. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Tires & wheels
Reports naming tires, wheels, hubs, or the tire-pressure monitoring system.
From owner reports, verbatim
TL* THE CONTACT OWNS A 2007 LEXUS ES350 EQUIPPED WITH KUMHO ECSTA LX PLATINUM TIRES, SIZE: 215/557R17 (NA). FOUR TIRES WERE PURCHASED NEW AND INSTALLED ON JUNE20,2016. WHILE DRIVING 70 MPH, THE TIRES BEGAN TO VIBRATE. THE DRIVER COULD BARELY STEER AND MAINTAIN CONTROL OF THE VEHICLE. THE FOLLOWING DAY, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE INTERIOR BELT SLIPPED AND THREE OF THE FOUR TIRES WERE FAULTY. THE TIRES WERE NOT REPAIRED OR REPLACED. THE CONTACT PLANNED TO REPLACE THE TIRES THIS WEEK. TIRES WERE ROTATED BUT VIBRATION CONTINUED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE TIRE AND VEHICLE FAILURE MILEAGE WAS 94,500. THE VIN WAS UNKNOWN. *BF *JB *TR 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB
PURCHASED 4 NEW TIRES FROM COSTCO IN JUNE 2012. SINCE NOV. 2013 THE TIRE PRESSURE LIGHT HAS BEEN ON SEVERAL TIMES EVEN THOUGH THEY ARE FILLED WITH NITROGEN FOR BETTER PRESSURE. I HAVE TAKEN THE CAR BACK IN TO COSTCO TIRE CENTER SEVERAL TIMES. THE TIRES WERE CHECKED, REFILLED AND ROTATED AND NO SLOW LEAK WAS FOUND. THE TIRES ARE STILL UNDER THE 60,000 MILE WARRANTY. I BARELY PUT 5,000 MILES PER YEAR ON MY CAR. GOING BACK TODAY HOPING I DON'T HAVE TO GET 2 NEW REAR TIRES. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Heating & air conditioning
Reports naming the heating, ventilation and air-conditioning system.
From owner reports, verbatim
TL* THE CONTACT OWNS A 2007 LEXUS ES350. THE CONTACT STATED THAT THE AIR AND HEATING SYSTEM RELEASES ALUMINUM TRIHYDRATE THROUGH THE VENTS. AS A CONSEQUENCE HE HAD TO HAVE SURGERY TO STOP HIS NOSE BLEED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE TECHNICIANS HAVE NOT BEEN ABLE TO PROVIDE A REMEDY. HE CONTACTED THE MANUFACTURER TO REQUEST A TOXICITY REPORT. UPON CONTACT A REPRESENTATIVE CONCLUDED THAT ALUMINUM TRIHYDRATE IS COMMONLY USED AS AN ANTACID, THEREFORE THERE WAS NOT ASSOCIATED SAFETY HAZARD. THE FAILURE MILEAGE AND CURRENT MILEAGES WERE 15,000.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Seat belts
Reports naming seat belts, buckles, retractors and pretensioners.
From owner reports, verbatim
MY VEHICLE, 2005 LEXUS ES350 IS EQUIPPED WITH FRONT PASSENGER AIRBAG INFLATORS PRODUCED BY TAKATA. AS OF TODAY NOVEMBER 22, 2017, MY VEHICLE IS STILL NOT BEING RECALL BY THE MANUFACTURING TO HAVE REPLACE THE DEFECT AIRBAG. ALSO, MY DRIVER SIDE BACKSEAT SEATBELT IS NOT HOLD ON WHEN LATCHED IN. I BELIEVE IT IS A SAFETY THAT NEED TO BE FIX. I AM STILL USING THE VEHICLE FOR DRIVING.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .