Reports submitted to NHTSA by owners and drivers, shown in full
Data refreshed
Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
10
Latest Jan 20, 2026
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
2
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
1
Reports on file since Feb 5, 2010
What this page shows
Our database holds 10 NHTSA owner-reported complaints for the 2010 Lexus Gs. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Complaints, most recent first
Showing 1–10 of 10
Body & structure
Filed Jan 20, 2026
Estimados, Mi nombre es [XXX] , residente de Toa Baja, Puerto Rico. Soy propietario de un Lexus IS250 2010, VIN [XXX] . Recientemente acudí a un concesionario Lexus para solicitar evaluación del deterioro del tablero y paneles interiores (superficies pegajosas y agrietadas). El concesionario negó la asistencia indicando que la lectura actual del odómetro no coincide con la última registrada en su sistema. Deseo aclarar que el problema del tablero y paneles es un defecto de material ampliamente documentado y no guarda relación con el millaje del vehículo. Por tal razón, solicito respetuosamente que mi caso sea evaluado por Lexus Corporate bajo criterios de asistencia voluntaria o buena voluntad, independientemente de la discrepancia del odómetro. Agradeceré la revisión de este caso y orientación sobre los próximos pasos. Att [XXX] Toa Baja, Puerto Rico Tel. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA ID
11712040
Incident
Jan 1, 2016
Fuel system
Filed Jul 24, 2024
Lexus issued a recall on fuel pressure sensor. The vehicle was taken to dealership to remedy the issue. The recalled part failed again. Lexus refused to fix the defective part.
NHTSA ID
11604341
Incident
Jul 15, 2024
Airbags
Filed Oct 18, 2023
Crash reported2 injuries reported
My parents involved to an accident, my mom's head and my dad's rips and neck get injured( send to hospital with the police report). We believe that the airbags should deployed.
NHTSA ID
11550537
Incident
Oct 15, 2023
EngineFuel system
Filed Sep 13, 2023
The contact owns a 2010 Lexus GS350. The contact stated while starting the vehicle, the check engine warning light illuminated. The vehicle was taken to an independent mechanic who stated that the catalytic converter had failed and needed to be replaced due to a fuel leak. The contact was advised to contact the dealer for assistance. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 200,000.
NHTSA ID
11544330
Incident
Sep 13, 2023
Mileage
200,000 mi
Body & structure
Filed May 22, 2023
While I was driving at the end of traffic (Light just turned green), when my sunroof (Glass) exploded. Was a very loud bang, glass fell all over the center console, driver side (On my arm, hair) and passenger side. Luckily I was the only one in the car. I informed my insurance of the damage and sent them pictures, I can show you as well.
NHTSA ID
11523310
Incident
May 22, 2023
Filed Aug 24, 2019
RECALLS
NHTSA ID
11246158
Incident
Aug 24, 2019
Airbags
Filed Dec 9, 2016
THE REPLACEMENT OF MY DEFECTIVE AIRBAG IS TAKING FAR TOO LONG. LEXUS OFFERED TO GIVE US AN ECONOMY SIZE RENTAL CAR BUT, THAT IS NOT LARGE ENOUGH FOR MY FAMILY SO I HAVE CONTINUED TO DRIVE MY UNSAFE CAR. LEXUS HAS NOT GIVEN US ANY INDICATION AS TO WHEN THE REPLACEMENT WILL BE MADE. WE JUST PRAY WE ARE NOT IN AN ACCIDENT OF ANY KIND.
NHTSA ID
10934297
Incident
Dec 9, 2016
Engine
Filed Feb 17, 2016
WHEN THE BRAKES ARE APPLIED WHILE IN DRIVE THE RPMS RANDOMLY INCREASE FROM 500 TO 1000 AND THE CAR INCHES UP UNLESS I APPLY MORE PRESSURE ON THE BRAKES. THIS IS USUALLY NOTICEABLE WHILE I AM IN THE DRIVE-THRU AT FAST FOOD RESTAURANTS WHILE WAITING IN LINE. WHILE WAITING FOR 5 OR SO MINUTES IT USUALLY OCCURS 2-3 TIMES. I RARELY NOTICE IT HAPPEN AT TRAFFIC LIGHTS AS THEY USUALLY DON'T LAST THAT LONG. IT HAPPENS AT LEAST A FEW TIMES A WEEK.
NHTSA ID
10836773
Incident
Feb 17, 2016
Mileage
98,000 mi
Steering
Filed Aug 1, 2010
VEHICLE WANDERS AT HIGHWAY SPEEDS REQUIRING CONSTANT STEERING CORRECTIONS TO KEEP IT ON THE ROAD. CORRESPONDENCE BETWEEN FACTORY AND OWNER BEING MAILED. THE CONSUMER STATED THE STEERING WAS NOT DESIGNED PROPERLY SINCE IT TENDS TO OVER ASSIST AND AT HIGHER SPEEDS DOES NOT ADJUST BY ADEQUATELY INCREASING THE STEERING RATIO TO COMPENSATE FOR THE HIGHER SPEED. THE VEHICLE WOULD WANDER ON CERTAIN ROAD SURFACES WHICH REQUIRED CONSTANT CORRECTION TO KEEP IT IN A STRAIGHT LINE. THE VEHICLE SIMPLY DID NOT TRACK. THE CONSUMER STATED THE VEHICLE HAS ELECTRIC POWER ASSIST STEERING. UPDATED IVOQ 08/12/10 *TR
NHTSA ID
10346649
Incident
Nov 16, 2009
Mileage
800 mi
Brakes
Filed Feb 5, 2010
Crash reported
CAR TOTALLED. WENT INTO TREE DID NOT STOP SNOW/ICE CONDITION. BRAKES DID NOT RESPOND. *TR
NHTSA ID
10306603
Incident
Jan 1, 2010
Mileage
2,000 mi
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.