Body & structureFuel system
Filed Jun 22, 2019
I WAS INFORM BY OTHER LEXUS THAT THERE ARE RECALL FOR 2006-2013 LEXUS ON SERVERAL PARTS. I MADE A CALL TO LEXUS DEALERSHIP OF SACRAMENTO AND SPOKE TO REPRESENTATIVE SHE HAD ALSO CONFIRM THE RECAL ON MY CAR AND BOOKED ME AN APPOINTMENT SEVERAL DAYS LATER. I WENT TO MY APPOINTMENT AND WAS DENIED MY SERVICES, THEY TOLD ME IT HAD EXPIRED AND THAT I HAD TO PAY FOR ALL MY REPAIRS. I WAS NEVER NOTIFIED ABOUT ANY RECALLS. I FEEL LIKE I WAS RIP OFF FOR BEING 17YEARS OLD KID. I FELT CHEATED.
- NHTSA ID
- 11221915
- Incident
- May 15, 2019
Body & structure
Filed Jul 11, 2018
TL* THE CONTACT OWNS A 2006 LEXUS IS 250. THE CONTACT STATED THAT THE DASHBOARD MATERIAL WAS DETERIORATING AND CAUSED THE SURFACE OF THE DASHBOARD TO BECOME VERY SMOOTH AND SHINY. WHEN THE SUNLIGHT REFLECTED OFF THE DAMAGED DASHBOARD, THE GLARE CREATED A VISIBILITY HAZARD FOR THE DRIVER. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND LOCAL DEALER WERE NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 108,000.
- NHTSA ID
- 11110688
- Incident
- Jun 1, 2018
- Mileage
- 108,000 mi
Body & structure
Filed May 22, 2018
BOTH DOOR PANELS ON MY 2006 LEXUS IS 250 ARE MELTING AND PRODUCING THE STICK STICKY BLACK TAR LOOKING STUFF I GUESS IT'S FROM MELTING AND THE ODOR FROM THAT IS SOMETIMES SO STRONG WHEN I'M ON LONG RIDES THAT IT MAY GIVES ME HEADACHES MY DAUGHTER HAS BURNT HER ARM BECAUSE THE DOOR PANELS ARE SO HOT TO TOUCH AND MELTING AND THIS IS USUALLY ALL YEAR ROUND BECAUSE OF THE SUN HITTING IT.
- NHTSA ID
- 11097210
- Incident
- May 1, 2007
- Mileage
- 98,000 mi
Body & structure
Filed Apr 29, 2018
THE DASH AND THE DOOR PANELS THEY ARE MELTING FOR THE HEAT
- NHTSA ID
- 11090840
- Incident
- May 5, 2017
Body & structure
Filed Apr 19, 2018
DASHBOARD AND ALL RUBBER INSIDE OF THE VEHICLE GETS HOT AND STICKY. MY HAND AND NAILS SINK INTO THE RUBBER AND GETS HOW WHEN THERE IS DIRECT SUNLIGHT ON THE DASH AND ALONG THE FRONT AND BACK DOORS. ALL OF THE RUBBER PARTS CRACK
- NHTSA ID
- 11089035
- Incident
- Apr 1, 2017
Body & structure
Filed Nov 20, 2017
TOYOTA/LEXUS IN EARLY 2015 STATED IT WOULD EXTEND ITS WARRANTY FOR THE CONSOLES (FRONT AND SIDES) OF CERTAIN MODELS INCLUDING LEXUS IS 250 BECAUSE THEY ARE STICKY AND MELTING AND DISINTEGRATING/CRUMBLING. WE STARTING 2018 SOON MAKING IT 3 YEARS OF WAITING FOR THESE TO BE REPLACED. WE RECEIVE A BRICK WALL FROM DEALERS AND CORPORATE LEXUS WHEN WE ASK ABOUT IT--ALWAYS SOME GENERAL RESPONSE ABOUT BACK UP ORDERS AND TRYING AND ETC. IT SEEMS MAYBE US CONSUMERS COULD USE THE ASSISTANCE OF NHTSA TO OVERSEE THIS PROCESS AND ENSURE WE RECEIVE SAFE CONSOLES IN A TIMELY WAY. I AM EXTREMELY CONCERNED ABOUT THE STATE OF THE SIDE CONSOLES. THE FRONT HAS BEEN REPLACED BUT WAITING GOING ON 3 YEARS FOR SIDE PANELS. THANK YOU. *TR
- NHTSA ID
- 11047560
- Incident
- Jan 1, 2015
Body & structure
Filed Aug 17, 2017
2006 LEXUS IS 250. CONSUMER WRITES IN REGARDS TO DETERIORATING DASHBOARD AND DOOR PANEL *LD THE CONSUMER STATED THE DASHBOARD WAS REPLACED BUT THE SIDE PANELS WERE NOT. THE PARTS WERE NOT AVAILABLE TO REPAIR THE PANELS. THE CONSUMER STATED 3 YEARS WAS AN UNREASONABLE AMOUNT OF TIME TO HAVE THE VEHICLE REPAIRED. *JS
- NHTSA ID
- 10970229
- Incident
- Jan 1, 2014
Body & structure
Filed Jan 6, 2017
TL* THE CONTACT OWNS A 2006 LEXUS IS 250. THE CONTACT STATED THAT THE DASHBOARD AND THE ALL THE DOOR PANELS MELTED. IN ADDITION, THERE WAS A BLACK RUBBERY SUBSTANCE ON THE SURFACE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 43,745.
- NHTSA ID
- 10940093
- Incident
- May 16, 2015
- Mileage
- 43,745 mi
AirbagsBody & structure
Filed Nov 10, 2016
I HAVE A 2006 LEXUS WHEN I CHECKED THE VIN IT SHOWS A RECALL FOR THE AIR BAG BUT ONLINE ALSO SHOWS IF THE CAR IS 10 YEARS OLDER THE REPAIRS WILL HAVE TO BE MADE BY THE OWNER MEANING I HAVE TO PAY FOR IT. .THIS IS A SAFETY ISSUE ANOTHER THING I NOTICE IS THE INTERIOR DOOR PANEL IS SWEATING SOMETHING AND GETS HAZY AND WET LOOKING WHEN MY NAIL HITS IT IT LEAVES A MARK. I NORMALLY HAVE KIDS IN THE CAR THE AIR BAGS IS A BIG PROBLEM IF NOT FIXED SOON AND IT HITS 2017 I WILL HAVE TO PAY FOR REPAIRS.. THE RECALL WAS SOMETIME THIS YEAR PLEASE SEE THE ATTACHMENT IF NOT FIXED I WOULD HAVE TO TRADE IT IN FOR SAFETY
- NHTSA ID
- 10925362
- Incident
- May 23, 2016
Body & structure
Filed Oct 19, 2016
I HAVE BEEN ON A WAITING FOR OVER A YEAR WITH NO RESPONSE TO FIX THE STICKY DASHBOARD THAT LEXUS PROMISE TO FIXED. ONCE THE SUNS COMES OUT DASHBOARD CREATES A GLARE THAT REDUCES THE VISIBILITY WILL DRIVING. *TR
- NHTSA ID
- 10917277
- Incident
- Jan 8, 2015
Body & structure
Filed Aug 30, 2016
CRACKED,STICKY SHINY DASH BOARD AND DOOR PANELS,THE CAR STILL PARKING ON MY LOTE
- NHTSA ID
- 10899491
- Incident
- Jun 10, 2016
Body & structure
Filed Jul 11, 2016
TL* THE CONTACT OWNS A 2006 LEXUS IS 250. THE CONTACT STATED THAT THE DASHBARD MELTED AND BECAME STICKY AND SHINY. AS A RESULT, THE REFLECTION OF THE SUNLIGHT CAUSED A GLARE ON THE FRONT WINDSHIELD. THE GLARE DISTORTED THE CONTACT'S VISIBILITY WHEN DRIVING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.
- NHTSA ID
- 10884105
- Incident
- Jul 11, 2014
- Mileage
- 30,000 mi
Body & structure
Filed Apr 20, 2016
TL* THE CONTACT OWNS A 2006 LEXUS IS 250. THE CONTACT STATED THAT THE VEHICLE HAD AN ABNORMAL ODOR AND OIL WAS LEAKING FROM THE PANEL OF ALL THE VEHICLE DOORS. THE CONTACT STATED THAT THE REAR PASSENGER AND FRONT DRIVER SIDE DOOR PANELS LEAKED MORE OIL. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THERE WAS ONE INJURY THAT REQUIRED MEDICAL ATTENTION. THE TWO YEAR OLD CHILD TOUCHED THE OIL AND RUBBED IT ON THE FACE, WHICH RESULTED IN SEVERE COUGHING AND VOMITING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 95,000.
- NHTSA ID
- 10860467
- Incident
- Apr 20, 2013
- Mileage
- 95,000 mi
Body & structure
Filed Jul 23, 2015
TL* THE CONTACT OWNS A 2006 LEXUS IS 250. THE CONTACT STATED THAT THE DASHBOARD MELTED AND EMITTED A FOUL ODOR. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 114,000. THE VIN WAS NOT AVAILABLE.
- NHTSA ID
- 10736126
- Incident
- Mar 13, 2015
- Mileage
- 114,000 mi
Body & structureEngineVisibility
Filed May 6, 2015
I NOTICED A BLACK SPOT IN MY REAR VIEW MIRROR ONE DAY AND DID NOT THINK ANYTHING OF IT, HOWEVER THE ONE SPOT TURNED INTO MULTIPLE STREAKS. IT'S GETTING HARDER TO SEE OUT OF THE MIRROR WHICH TO ME IS A SAFETY ISSUE. I NOTICED THAT THERE ARE MANY COMPLAINTS ON THIS ISSUE AND THERE SHOULD BE A RECALL ON THIS DEFECT AS WELL. I HAVE TO MAKE AN APPOINTMENT FOR THE RECALLS ON THE MELTING DASHBOARD AND DOORS AND ENGINE. LEXUS SHOULD REALLY TAKE CARE OF THIS PROBLEM. I HAVE PURCHASED SEVERAL NEW VEHICLES HOWEVER I HAVE HAD MORE PROBLEMS WITH THIS CAR THAN I DID WITH MY OTHER CARS. *TR
- NHTSA ID
- 10715028
- Incident
- Dec 18, 2014
- Mileage
- 70,000 mi
AirbagsBody & structure
Filed Jan 14, 2015
I HAVE A 2006 LEXUS IS250, I WANT TO REPORT THAT MY DASHBOARD AND DOOR PANELS ARE MELTING AND PEELING APART. THIS HAS BEEN GOING ON FOR ABOUT 4 YEARS NOW. I KNOW THERE HAS BEEN NUMEROUS COMPLAINTS ABOUT THIS, I AM ALSO REPORTING I HAVE THE ISSUE. *TR
- NHTSA ID
- 10672513
- Incident
- May 2, 2011
Body & structure
Filed Jan 2, 2015
THE DASHBOARD AND DOOR PANELS ARE MELTING,CRACKING AND STICKY AND THE GLARE OFF THE DASHBOARD IS VERY DANGEROUS TO THE DRIVER AND OTHER DRIVERS ON THE ROAD. I THINK LEXUS SHOULD ISSUE A RECALL ON THESE PARTS BEFORE SOMEONE GETS REALLY HURT. *TR
- NHTSA ID
- 10669554
- Incident
- Oct 22, 2014
- Mileage
- 860,000 mi
Body & structure
Filed Sep 24, 2014
DASHBOARD IS MELTING IN THE HOT SUN. IT CAUSES A GLARE WHICH IS DANGEROUS TO DRIVE. *TR
- NHTSA ID
- 10638644
- Incident
- Sep 24, 2014
- Mileage
- 92,568 mi
Body & structure
Filed Sep 23, 2014
DASHBOARD IS MELTING / STICKY / CRACKED. WE HAVE CONCERNS FOR SAFETY WITH THE AIRBAGS MALFUNCTIONING AS A RESULT OF THE FAULTY DASHBOARD. *TR
- NHTSA ID
- 10638463
- Incident
- Sep 23, 2014
- Mileage
- 78,000 mi
Body & structureVisibility
Filed Sep 19, 2014
THE DASHBOARD IS MELTED ON THE DRIVERS SIDE MAKING IT ALMOST IMPOSSIBLE TO SEE CLEARLY AT CERTAIN TIMES DURING THE DAY. THIS IS A SERIOUS PROBLEM THAT NEEDS TO BE LOOKED INTO BECAUSE IT CAN CAUSE WRECKS IF IT HASN'T ALREADY. I KNOW THERE ARE PROBABLY THOUSANDS OF PEOPLE THAT HAVE THIS PROBLEM AND LEXUS SHOULD STAND BY ITS BRAND AND FIX PROBLEMS THAT ARE NOT THE CONSUMERS FAULT. *TR
- NHTSA ID
- 10637418
- Incident
- Aug 28, 2014
- Mileage
- 89,000 mi
Body & structure
Filed Sep 16, 2014
THE DASHBOARD AND DOOR PANELS ARE MELTING WHEN THE CAR IS IN THE SUN. *TR
- NHTSA ID
- 10633522
- Incident
- Sep 4, 2012
- Mileage
- 68,000 mi
Body & structureVisibility
Filed Sep 9, 2014
THE INSIDE REAR VIEW MIRROR IS DISCOLORED AND IS DIFFICULT TO SEE CLEARLY FROM. *TR
- NHTSA ID
- 10631766
- Incident
- Jun 1, 2008
- Mileage
- 50,000 mi
Body & structure
Filed Sep 9, 2014
INTERIOR - MELTING DASH AND DOOR PANELS; MY DASH AND DOOR PANELS ARE DISINTEGRATING FOR NO REASON AND HAVE BEEN FOR SOME TIME. LOOKS AS IF IT HAS MELTED. ALL DOOR PANELS ARE DOING THIS BUT THE BEST EXAMPLE IS THAT NO ONE SITS IN THE BACK OF THE CAR. I OPEN THE REAR DOORS, PANELS LOOK AS IF SOMEONE HAS CUT PIECES OUT OF IT. PANELS ARE JUST MELTING AND COMING APART. (MELTING AND DISINTEGRATING INTERIOR). *TR
- NHTSA ID
- 10631763
- Incident
- Dec 1, 2006
Body & structure
Filed Sep 2, 2014
MY ENTIRE DASH BOARD IS MELTING. THE DOOR PANELS HAVE MELTED IN SOME AREAS AND CRACKED IN OTHERS. CAR IS IN EXCELLENT CONDITION AND WANTED TO SELL IT BUT NO ONE WOULD EVEN LOOK AT IT WITH A STICKY DASHBOARD THAT IS MELTING AND DOOR PANELS THAT ALL CRACKING OFF. LEXUS SAYS THEY ARE NOT RESPONSIBLE BECAUSE IT IS OUT OF WARRANTY. THEY WILL DISCOUNT THE REPLACEMENT OF THE DASHBOARD AT AN EXUBERANT CHARGE! THIS IS A MANUFACTURE DEFECT, FIRE HAZARD. *TR
- NHTSA ID
- 10630197
- Incident
- Sep 1, 2010
- Mileage
- 150,000 mi
Body & structureVisibility
Filed Aug 31, 2014
WE RECENTLY BOUGHT A USED LEXUS IS 250 2006, AND SHORTLY AFTER BUYING NOTICED TWO HUGE PROBLEMS. THIS IS EXTREMELY DISAPPOINTING BECAUSE, AS FIRST TIME LEXUS BUYERS, WE WERE EXPECTING TO BE IMPRESSED BY THE QUALITY OF THE LEXUS BRAND. NOW WE'RE CONCERNED BECAUSE BOTH OF THESE PROBLEMS ARE WIDELY REPORT BY OTHERS FROM THE HOT, SUNNY SOUTH. 1. THE REAR-VIEW MIRROR IS DISTORTED IN SUCH A WAY THAT IT DOESN'T PROVIDE A CLEAR VIEW. WE DIDN'T NOTICE THIS BEFORE WE BOUGHT BECAUSE THE LADY WE BOUGHT IT FROM HAD A VANITY MIRROR WITH LITTLE DIAMONDS OVER TOP OF THE REGULAR MIRROR. SINCE IT MATCHED THE VANITY LICENSE TAG THAT SHE HAD AND SINCE SHE WAS AN INTERIOR DESIGNER, WE DIDN'T SUSPECT AT ALL THAT IT WAS COVERING UP A HUGE SAFETY ISSUE. THE VANITY MIRROR OBSTRUCTED SAFE DRIVING AND IT WAS A HORRIBLE MIRROR, AND WHEN I TOOK IT OFF, I FOUND THAT THE LEXUS MIRROR UNDERNEATH WAS LADEN WITH BLACK/BROWN BLOTCHES, MAKING IT VERY DIFFICULT TO SEE TRAFFIC BEHIND ME. 2. THE MELTING DASH IS SHINY AND CREATES A GLARE ON THE WINDSHIELD THAT MAKES IT DIFFICULT TO CLEARLY SEE OUT THE FRONT WINDSHIELD. I DIDN'T NOTICE THIS ON OUR SHORT TEST DRIVE BEFORE WE BOUGHT THE CAR, BUT ON MY WAY HOME FROM BUYING THE CAR, IT WAS A BRIGHT, SUNNY DAY AND THE GLARE FROM THE SUN SHINING FROM THE DASH AND REFLECTING UP ONTO THE WINDSHIELD WAS HORRIBLE. THE GLARE CAUSED ME TO REACH UP TO TOUCH THE DASH TO SEE WHAT WAS CAUSING THE GLARE AND I FOUND THE DASH TACKY AND SOFT. THE STICKINESS IS A MAJOR CONCERN AS WELL, BUT THE BIGGEST PROBLEM IS THAT IT IS A SAFETY ISSUE. NOT BEING ABLE TO CLEARLY SEE OUT OF THE FRONT AND THE BACK OF THE VEHICLE IS PUTTING MANY LIVES IN DANGER. I HOPE LEXUS DOESN'T WAIT UNTIL THERE ARE INJURIES AND DEATHS REPORTED AS A RESULT OF THESE MANUFACTURER'S DEFECTS. WE WANT TO LOVE THIS BRAND, BUT THIS TYPE OF UN-RECALLED DEFECT IS CAUSING US TO DOUBT OUR CHOICE OF A LEXUS VEHICLE. *TR
- NHTSA ID
- 10629724
- Incident
- Jun 27, 2014
- Mileage
- 107,500 mi
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.