2006 Lexus IS 250 Visibility Problems

LEXUS HAS A WIDE KNOW ISSUE WITH MELTING DASHBOARDS AND DOOR PANELS. MY DASHBOARD IS MELTING. IT CREATES A GLARE WHEN DRIVING, IT HOUSES CRITICAL ELECTRICAL COMPONENTS THAT CAN POSE A HUGE SAFETY HAZARD. I DRIVE THIS CAR DAILY AND FREQUENTLY TRANSPORT PASSENGERS SUCH AS FAMILY AND FRIENDS. LEXUS REFUSES TO DO ANYTHING ABOUT IT. CAR INTERIOR REPAIR SHOPS HAVE NO SOLUTION TO THIS PROBLEM. LEXUS ACKNOWLEDGES THAT THIS PROBLEM IS WIDESPREAD BUT IS NOT DOING ANYTHING TO PREVENT TRAGEDY FROM OCCURRING. THE CONDITION CONTINUES TO GET WORSE TO THE POINT THAT MECHANICS ARE REFUSING TO WORK ON ANYTHING THAT REQUIRES HAVE TO LAY HANDS ON THE DASHBOARD BECAUSE IT IS LITERALLY MELTING AND FALLING APART. THEY DON'T WANT TO BE HELD RESPONSIBLE FOR ANY FURTHER DAMAGE. THIS POSES ANOTHER SAFETY RISK AS I CAN NOT FIX ANY PROBLEMS BEHIND THE DASHBOARD AT ALL IF MECHANICS ARE REFUSING TO DO WORK ON IT. I HAVE EXHAUSTED ALL SEARCH EFFORTS LOOKING FOR A SOLUTION. I AM GENUINELY CONCERNED ABOUT MY SAFETY AND OTHERS. LEXUS HAS MANUFACTURED THOUSANDS UPON THOUSANDS OF THESE VEHICLES AND THEY CONTINUE TO BE DRIVEN ON THE PUBLIC ROADS. PLEASE HELP.

NHTSA ID

11123430

Incident

Aug 1, 2017

REAR VIEW MIRROR ON MY 2006 IS250 LEXUS HAS "STREAKS AND SPLOTCHES" WHICH CREATE BLIND SPOTS - A SERIOUS SAFETY ISSUE. THE DEALER STATED THAT IT OUR VEHICLE WAS NO LONGER UNDER WARRANTY, BUT ADMITTED THAT IT IS A COMMON PROBLEM. A QUICK SEARCH ON THE INTERNET CONFIRMS THAT THIS IS A COMMON COMPLAINT. REPLACING THE MIRROR AT A DEALERSHIP IS EXPENSIVE, AND GIVEN THAT IT IS LIKELY A MANUFACTURING DEFECT, THERE SHOULD BE A RECALL AND REMEDY. PLEASE INVESTIGATE.

NHTSA ID

10946540

Incident

May 1, 2015

REAR VIEW MIRROR FOGGY

NHTSA ID

10916694

Incident

Oct 18, 2016

IS 250 DASH HAS MELTED AND CREATES HARSH GLARE AND REFLECTS INTO THE WINDSHIELD BLOCKING THE VIEW OUT THE FRONT (SEE THE ATTACHED PICTURE IN WHICH THE GOOEY SURFACE OF THE DASH IS BLOCKING THE VIEW OF OTHER VEHICLES ON THE ROAD) WHEN DRIVING EAST OR WEST TOWARDS THE SUN MAKING IT DANGEROUS TO DRIVE. THE PROBLEM IS WORST ON HOT DAYS WHEN THE DASH BECOMES MORE TACKY, GOOEY, AND REFLECTIVE. THE DASH ALSO SEEMS TO OFF GAS AND CREATE A HAZE THAT BUILDS ON THE WINDSHIELD. TOYOTA IS REPLACING SOME OFF THE DASHES AND INTERIORS THROUGH A "WARRANTY ENHANCEMENT" BUT WILL NOT REPLACE MINE BECAUSE THE VEHICLE HAS BEEN IN A WRECK, HAD AN INSURANCE CLAIM, AND BEEN REPAIRED. THIS VOIDS THEIR "ENHANCEMENT". THE ISSUE IS PRESENT ON MANY LEXUS VEHICLES, THOUGH AND CAN BE A HAZARD. THEY WILL NOT FIX MY VEHICLE BECAUSE THIS ISSUE IS NOT YET A RECALL. I AM WORRIED ABOUT NOT BEING ABLE TO SEE OUT OF THE VEHICLE WELL.

NHTSA ID

10875912

Incident

Jun 18, 2016

Mileage

119,500 mi

THE REAR VIEW MIRROR ON MY 2006 LEXUS IS250 IS HARD TO SEE OUT OF BECAUSE THERE IS SOMETHING THAT LOOKS LIKE RUST BEHIND THE GLASS. I DID SOME RESEARCH ONLINE, AND THERE ARE SEVERAL COMPLAINTS AND PICTURES WITH MIRRORS THAT LOOK THE SAME AS MINE. I AM NOT CERTAIN WHAT CAUSES THIS TO HAPPEN BUT IT APPEARS TO BE A DEFECT IN AT LEAST THE 2006-2007 SERIES OF LEXUS FROM WHAT I HAVE RESEARCHED.

NHTSA ID

10824226

Incident

Jan 30, 2016

Mileage

145,000 mi

I NOTICED A BLACK SPOT IN MY REAR VIEW MIRROR ONE DAY AND DID NOT THINK ANYTHING OF IT, HOWEVER THE ONE SPOT TURNED INTO MULTIPLE STREAKS. IT'S GETTING HARDER TO SEE OUT OF THE MIRROR WHICH TO ME IS A SAFETY ISSUE. I NOTICED THAT THERE ARE MANY COMPLAINTS ON THIS ISSUE AND THERE SHOULD BE A RECALL ON THIS DEFECT AS WELL. I HAVE TO MAKE AN APPOINTMENT FOR THE RECALLS ON THE MELTING DASHBOARD AND DOORS AND ENGINE. LEXUS SHOULD REALLY TAKE CARE OF THIS PROBLEM. I HAVE PURCHASED SEVERAL NEW VEHICLES HOWEVER I HAVE HAD MORE PROBLEMS WITH THIS CAR THAN I DID WITH MY OTHER CARS. *TR

NHTSA ID

10715028

Incident

Dec 18, 2014

Mileage

70,000 mi

THE DASHBOARD IS MELTED ON THE DRIVERS SIDE MAKING IT ALMOST IMPOSSIBLE TO SEE CLEARLY AT CERTAIN TIMES DURING THE DAY. THIS IS A SERIOUS PROBLEM THAT NEEDS TO BE LOOKED INTO BECAUSE IT CAN CAUSE WRECKS IF IT HASN'T ALREADY. I KNOW THERE ARE PROBABLY THOUSANDS OF PEOPLE THAT HAVE THIS PROBLEM AND LEXUS SHOULD STAND BY ITS BRAND AND FIX PROBLEMS THAT ARE NOT THE CONSUMERS FAULT. *TR

NHTSA ID

10637418

Incident

Aug 28, 2014

Mileage

89,000 mi

THE INSIDE REAR VIEW MIRROR IS DISCOLORED AND IS DIFFICULT TO SEE CLEARLY FROM. *TR

NHTSA ID

10631766

Incident

Jun 1, 2008

Mileage

50,000 mi

WE RECENTLY BOUGHT A USED LEXUS IS 250 2006, AND SHORTLY AFTER BUYING NOTICED TWO HUGE PROBLEMS. THIS IS EXTREMELY DISAPPOINTING BECAUSE, AS FIRST TIME LEXUS BUYERS, WE WERE EXPECTING TO BE IMPRESSED BY THE QUALITY OF THE LEXUS BRAND. NOW WE'RE CONCERNED BECAUSE BOTH OF THESE PROBLEMS ARE WIDELY REPORT BY OTHERS FROM THE HOT, SUNNY SOUTH. 1. THE REAR-VIEW MIRROR IS DISTORTED IN SUCH A WAY THAT IT DOESN'T PROVIDE A CLEAR VIEW. WE DIDN'T NOTICE THIS BEFORE WE BOUGHT BECAUSE THE LADY WE BOUGHT IT FROM HAD A VANITY MIRROR WITH LITTLE DIAMONDS OVER TOP OF THE REGULAR MIRROR. SINCE IT MATCHED THE VANITY LICENSE TAG THAT SHE HAD AND SINCE SHE WAS AN INTERIOR DESIGNER, WE DIDN'T SUSPECT AT ALL THAT IT WAS COVERING UP A HUGE SAFETY ISSUE. THE VANITY MIRROR OBSTRUCTED SAFE DRIVING AND IT WAS A HORRIBLE MIRROR, AND WHEN I TOOK IT OFF, I FOUND THAT THE LEXUS MIRROR UNDERNEATH WAS LADEN WITH BLACK/BROWN BLOTCHES, MAKING IT VERY DIFFICULT TO SEE TRAFFIC BEHIND ME. 2. THE MELTING DASH IS SHINY AND CREATES A GLARE ON THE WINDSHIELD THAT MAKES IT DIFFICULT TO CLEARLY SEE OUT THE FRONT WINDSHIELD. I DIDN'T NOTICE THIS ON OUR SHORT TEST DRIVE BEFORE WE BOUGHT THE CAR, BUT ON MY WAY HOME FROM BUYING THE CAR, IT WAS A BRIGHT, SUNNY DAY AND THE GLARE FROM THE SUN SHINING FROM THE DASH AND REFLECTING UP ONTO THE WINDSHIELD WAS HORRIBLE. THE GLARE CAUSED ME TO REACH UP TO TOUCH THE DASH TO SEE WHAT WAS CAUSING THE GLARE AND I FOUND THE DASH TACKY AND SOFT. THE STICKINESS IS A MAJOR CONCERN AS WELL, BUT THE BIGGEST PROBLEM IS THAT IT IS A SAFETY ISSUE. NOT BEING ABLE TO CLEARLY SEE OUT OF THE FRONT AND THE BACK OF THE VEHICLE IS PUTTING MANY LIVES IN DANGER. I HOPE LEXUS DOESN'T WAIT UNTIL THERE ARE INJURIES AND DEATHS REPORTED AS A RESULT OF THESE MANUFACTURER'S DEFECTS. WE WANT TO LOVE THIS BRAND, BUT THIS TYPE OF UN-RECALLED DEFECT IS CAUSING US TO DOUBT OUR CHOICE OF A LEXUS VEHICLE. *TR

NHTSA ID

10629724

Incident

Jun 27, 2014

Mileage

107,500 mi

I COPIED ONE OF THE OTHER COMPLAINTS, SINCE MY EXPERIENCE IS EXACTLY THE SAME. CAR DASHBOARD IS LITERALLY MELTING. THE SURFACE IS NOW STICKY WHICH REFLECTS A GLARE ON THE FRONT WINDSHIELD OBSTRUCTING SAFE VIEWING FOR DRIVING. WHEN THE SUN IS SHINING, IT IS VERY HARD TO SEE THROUGH THE REFLECTION OF THE DASH ON THE INSIDE WINDSHIELD. REARVIEW MIRROR HAS BLACK LINES OBSTRUCTING SAFE VIEWING FOR DRIVING. *TR

NHTSA ID

10629221

Incident

Jan 1, 2014

Mileage

100,000 mi

CAR DASHBOARD IS LITERALLY MELTING. THE SURFACE IS NOW STICKY WHICH REFLECTS A GLARE ON THE FRONT WINDSHIELD OBSTRUCTING SAFE VIEWING FOR DRIVING. REARVIEW MIRROR HAS BLACK LINES OBSTRUCTING SAFE VIEWING FOR DRIVING. LEXUS IS AWARE OF BOTH ISSUES WHICH APPEAR TO BE MANUFACTURER'S DEFECTS BUT REFUSES TO RECALL. CONSUMERS ARE EXPECTED TO BEAR COSTS TO REPAIR THESE MANUFACTURERS DEFECTS UPWARDS $3000. A DASHBOARD SHOULD NEVER MELT. *TR

NHTSA ID

10627353

Incident

Aug 1, 2013

DASHBOARD IS DETERIORATING, MELTING, AND BECOMING VERY STICKY AND SHINY CAUSING GLARE ON WINDSHIELD. DOOR PANELS ARE ALSO BREAKING DOWN. *TR

NHTSA ID

10619527

Incident

Aug 1, 2013

Mileage

80,000 mi

THE REAR VIEW MIRROR ON MY LEXUS IS 250 HAS DEVELOPED BLACK LINES AND BLACK SPOTS ON THE MIRROR SO SEVERE THAT I CANNOT EVEN SEE OUT OF THE REAR VIEW MIRROR. I HAVE RESEARCHED ON THE INTERNET AND FOUND OUT THAT THOUSANDS OF OTHER LEXUS OWNERS ARE EXPERIENCING THE SAME PROBLEM. WHEN YOU CANNOT SEE OUT OF YOUR REAR VIEW MIRROR BECAUSE OF THE BLACK SPOTS AND BLACK LINES YOU NOW ARE SUBJECT TO BLIND SPOTS THAT COULD CAUSE DEADLY ACCIDENTS. THESE DEFECTIVE REAR VIEW MIRRORS SHOULD BE REPLACED BY LEXUS. UPDATED 08/18/14 UPDATED 8/4/2015*JS

NHTSA ID

10617104

Incident

Jul 15, 2014

HAVE 2006 LEXUS IS250 WITH MELTING DASH PANEL THAT BLINDS ME IN THE AM DURING MY EASTWARD COMMUTE AND THEN AGAIN ON MY WESTWARD COMMUTE HOME EVERY DAY. I PURCHASED VEHICLE USED IN MARCH 2010 WITH 61000 MILES FROM DEALER WHO, UNKNOWN TO ME, PAINTED OVER MELTING DASH TO HIDE IT BUT BY AUGUST 2010, THE PAINT WORE OFF AND DASH WAS VERY STICKY. I TOOK THE CARE TO MY LOCAL LEXUS DEALER IN BIRMINGHAM AL AND HE SAID THERE WAS NOTHING HE COULD DO AS WARRANTY HAD EXPIRED. I NOW LIVE ALONG THE GULF COAST IN FLORIDA AND THIS CONTINUES TO BE A SEVERE SAFETY HAZARD AND, DESPITE SUNGLASSES, IT IS ALSO A HEALTH HAZARD THAT CAN LEAD TO CATARACTS. I AM A PHYSICIAN AND AM AWARE OF THE RISKS OF REPEATED EXPOSURE TO INTENSE SUN GLARE. THE MATERIALS ARE DEFECTIVE AND LEXUS/TOYOTA HAS KNOWN ABOUT THIS PROBLEM FOR ALMOST 8 YEARS AND HAS CHOSEN NOT TO ISSUE A SAFETY RECALL TO REPLACE THESE DANGEROUS DASHBOARDS. I WILL NEVER BUY ANOTHER LEXUS PRODUCT BECAUSE OF THE SHODDY, UNSAFE MATERIALS USED IN CONSTRUCTION AND THE UNCARING CORPORATE ATTITUDE. PLEASE FORCE THEM TO ISSUE A RECALL TO REPLACE THESE DEFECTIVE PARTS BEFORE SOMEONE IS KILLED. *TR

NHTSA ID

10609961

Incident

Aug 2, 2010

Mileage

62,500 mi

THE DASHBOARD MATERIAL HAS BEGUN TO MELT CREATING A SHINY SPOT IN FRONT THE DRIVERS SIDE AND CREATES A GLARE IN THE WINDHSIELD REDUCING VISIBILITY AT TIMES. *TR

NHTSA ID

10567793

Incident

Nov 1, 2013

THE MATERIAL USED ON DASH BOARD HAS SOFTENED FROM NORMAL SUN EXPOSURE AND FORMED SHINY TOP LAYER THAT CAUSES A GLARE IN THE WINDSHIELD WHEN THE SUN HITS IT. THIS HAS OBSCURED VISION OF ONCOMING TRAFFIC.

NHTSA ID

10568399

Incident

Apr 19, 2013

Mileage

140,000 mi

THE DASHBOARD ON THE LEXUS IS 250 IS MELTING AND DISINTEGRATING LEAVING A SHINY RESIDUE THAT REFLECTS ON THE WINDSHIELD WHILE DRIVING IN THE SUN. THIS SHINY RESIDUE CAUSED BY THE MELTING OF THE DASHBOARD IMPAIRS VISIBILITY THROUGH THE WINDSHIELD MAKING IT DANGEROUS WHILE DRIVING IN SUNLIGHT. I COULDN'T SEE DEBRIS THAT WAS ON THE ROAD WHILE DRIVING AND HIT THE DEBRIS ON THE ROAD, THIS CAUSED ME TO SWERVE AROUND AND ALMOST HIT ANOTHER VEHICLE. I'M CONCERNED ABOUT THIS BECAUSE THIS SHOULDN'T BE HAPPENING ON A VEHICLE THAT IS ONLY A FEW YEARS OLD. THIS SHINE REFLECTION ON THE WINDSHIELD IS UNPREDICTABLE AS THE LOW VISIBILITY ONLY OCCURS WHEN THE SUN REFLECTS ON THE DASHBOARD. I CAN'T PREDICT WHICH DIRECTION I WILL BE DRIVING, FACING THE SUN OR NOT, MAKING IT DANGEROUS TO DRIVE AT ALL TIMES. *TR

NHTSA ID

10552837

Incident

Nov 16, 2013

Mileage

151,000 mi

TL* THE CONTACT OWNS A 2006 LEXUS IS250. THE CONTACT STATED THAT THE REARVIEW MIRROR DEVELOPED ABNORMAL BLACK STAINS, OBSTRUCTING HIS VISIBILITY OF THE ROADWAY. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT SINCE THE VEHICLE WAS NO LONGER UNDER WARRANTY, THEY REFUSED TO PROVIDE ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 120,000 AND THE CURRENT MILEAGE WAS 125,000.

NHTSA ID

10487686

Incident

Nov 9, 2012

Mileage

120,000 mi

VISIBILITY:REARVIEW MIRRORS/DEVICES:INTERIOR I CURRENTLY OWN A 2006 LEXUS IS250. ABOUT A YEAR AGO, I NOTICED SEVERAL SPLOTCHES ON THE REARVIEW MIRROR. INITIALLY THERE WERE ONLY A FEW, BUT THE SPLOTCHES INCREASED TO THE POINT THAT IT IS NOW IMPOSSIBLE TO USE THE REARVIEW MIRROR WHICH INTERFERES WITH REAR VISIBILITY AND NORMAL DRIVING CONDITIONS. THIS SITUATION CAN INCREASE THE POSSIBILITY OF AN ACCIDENT SINCE IT BECOMES IMPOSSIBLE TO SEE ANYTHING THRU THE REARVIEW MIRROR. THE VEHICLE WAS TAKEN TO THE ONLY LEXUS AUTHORIZED DEALER IN PUERTO RICO AND I WAS INFORMED THAT I HAD TO PAY FOR ALL CHARGES SINCE THE VEHICLE WAS ALREADY OUT OF WARRANTY. THIS IS A POTENTIAL SAFETY ISSUE WHICH SHOULD BE COVERED BY LEXUS, REGARDLESS IF THE VEHICLE IS ON WARRANTY OR NOT. *TR

NHTSA ID

10467221

Incident

Jul 24, 2012

Mileage

125,000 mi

TL* THE CONTACT OWNS A 2006 LEXUS IS250. THE CONTACT STATED THAT THE REAR VIEW MIRROR HAD SPLOTCHES ON IT WHICH INTERFERED WITH HER VISION WHILE SHE WAS DRIVING. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THE FAILURE WAS AN INTERNAL DEFECT IN THE MIRROR. THE DEALER STATED THAT THEY MAY BE ABLE TO WORK WITH THE OWNER REGARDING THE REPAIR EXPENSES. THE VEHICLE HAD NOT BEEN REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 84,000.

NHTSA ID

10358127

Incident

Sep 20, 2007

Mileage

84,000 mi

ON JUNE 20, 2006, I BOUGHT A 2006 LEXUS IS250 AWD. MY PURCHASE WAS BASED ON THE EXCELLENT REPUTATION OF LEXUS AND THE OUTSTANDING REVIEWS OF THIS MODEL IN PARTICULAR. I HAVE BEEN GREATLY DISAPPOINTED ON BOTH COUNTS. I DISCOVERED THAT WHEN THE MOON ROOF IS OPEN, THE REARVIEW MIRROR VIBRATES SO DRAMATICALLY THAT IT IS USELESS AND AS A RESULT CREATES AN UNSAFE DRIVING CONDITION. I IMMEDIATELY REPORTED THIS TO THE DEALERSHIP WHERE I BOUGHT THE CAR (RAMSEY) AND WAS ASKED TO BRING THE CAR IN FOR THEIR INSPECTION. ON 9/21/06, I DID AND WHEN I RETURNED TO PICK UP THE CAR, I WAS TOLD IT WAS FIXED. WHEN I DROVE OUT, THE SAME CONDITION EXISTED. I SPOKE WITH THE SERVICE MANAGER. I BROUGHT THE CAR BACK ON 10/9 AND THE SERVICE DEPARTMENT WAS UNABLE TO RESOLVE THE PROBLEM. I SPOKE WITH THE SERVICE MANAGER AGAIN HIS RECOMMENDATION WAS TO GIVE HIM TIME TO RESEARCH THE PROBLEM WITH LEXUS HEADQUARTERS ENGINEERING AND SINCE I NEEDED TO BRING THE CAR FOR ROUTINE SERVICE IN THREE MONTHS, I COULD BRING IT BACK AND HE WOULD HAVE THE RESOLUTION THEN. ON 1/19/07, I DID RETURN THE CAR FOR ROUTINE SERVICE AND TO HAVE THE MIRROR VIBRATION REMEDIED. ALTHOUGH THE SERVICE DEPARTMENT ATTEMPTED SOME OTHER "FIX", THE MIRROR REMAINS THE SAME. I WAS SUBSEQUENTLY TOLD BY THE SERVICE MANAGER THAT THERE ISN'T A WAY TO FIX THIS PROBLEM AND THAT I WASN'T THE ONLY OWNER EXPERIENCING THIS. I WAS TOLD THAT THE ENGINEERS WERE WORKING ON IT. WHEN I ASKED HOW LONG THIS WOULD TAKE, I WAS TOLD IT COULD BE TWO MONTHS OR A YEAR. HE HAD NO WAY OF KNOWING. I THEN CALLED LEXUS HEADQUARTERS CUSTOMER SERVICE ON 2/11 TO VOICE MY COMPLAINT. THE COMPANY RESPONSE WAS THAT THERE IS NO SOLUTION TO MY PROBLEM AND THAT THE ENGINEERING DEPARTMENT IS AWARE OF THE PROBLEM BUT HAVE NO TIME FRAME FOR A SOLUTION. I WANTED TO MAKE YOU AWARE OF THIS SERIOUS SAFETY ISSUE WITH THE 2006 LEXUS IS 250 AWD. *JB

NHTSA ID

10184499

Incident

Sep 21, 2006