RoadVitals

2010 Lexus IS 250 Airbags Problems

Owner-reported complaints naming the airbag system, filed with NHTSA

Data refreshed

Airbags reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
26
Latest Mar 2, 2019
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
65%
of 40 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
3
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
2

What this page shows

Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights. Every record below is an owner-reported complaint about the 2010 Lexus IS 250 submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 26 reports on file name it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Owner reports naming airbag

The 25 most recent of 26, in the owner's own words

Airbags
Filed Mar 2, 2019

I RECEIVED A NOTICE ABOUT MY AIR BAGS PASSENGER SIDE FRONTAL HAS A RECALL

NHTSA ID
11183675
Incident
Mar 2, 2019
Airbags
Filed Jul 2, 2018

TAKATA RECALL

NHTSA ID
11105026
Incident
Jul 1, 2010
Airbags
Filed Apr 9, 2018

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LEXUS IS 250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V024000 (AIR BAGS); HOWEVER, THE PART TO REMEDY THE RECALL WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MCGRATH LEXUS OF CHICAGO (1250 W. DIVISION STREET CHICAGO, IL 60642, (855) 659-5629) WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ID
11084003
Incident
Jan 9, 2018
Airbags
Filed Dec 5, 2017

TAKATA RECALL - I RECEIVED NOTICE OF ARIBAG INFLATORS RECALL FOR MY LEXUS IS250. THE DEALERSHIP STATED THAT THIS WILL TAKE TIME TO GET FROM MANUFACTURER.

NHTSA ID
11052681
Incident
Jun 1, 2016
Airbags
Filed Aug 11, 2017

TAKATA INFLATORS. I HAD MY CAR INTO THE DEALERSHIP AFTER RECEIVING SEVERAL NOTICES OF THE RECALL. I WAS TOLD AT THE DEALERSHIP I WOULD BE PLACED ON WAITING LIST FOR THE RECALL PARTS. THAT HAS BEEN MONTHS AGO. I CALLED TODAY TO INQUIRE ABOUT THE RECALL WAIT LIST AND I WAS TOLD THEY ARE NOT WORKING ON THE CONVERTIBLES. I WOULD HAVE TO WAIT. I ASKED IF I WAS NOT SUPPOSE TO USE THE FRONT PASSENGER SEAT AND SHE SAID THEY HAVE HAD NO ISSUES OR COMPLAINTS WITH THE PASS SEAT. I AM A REALTOR AND USE MY CAR EVERYDAY FOR WORK WITH PASSENGERS IN THE FRONT PASS SEAT. ANY IDEA HOW LONG THIS RECALL REPAIR WILL TAKE? I DO T WANT ME CLIENTS TO BE UNSAFE IN MY VEHICLE. THANK YOU

NHTSA ID
11014643
Incident
Aug 11, 2017
Airbags
Filed Jul 13, 2017

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LEXUS IS 250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED LEXUS OF CHATTANOOGA AND LEXUS OF NASHVILLE. BOTH DEALERS STATED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND INFORMED THE CONTACT THAT THEY WERE IN ZONE A. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ID
11005167
Incident
Jul 13, 2017
Airbags
Filed Apr 28, 2017

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LEXUS IS 250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V154000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ID
10981344
Incident
Jan 1, 2017
Airbags
Filed Mar 22, 2017

TAKATA RECALL-I WAS NOTIFIED OF THE TAKATA RECALL ON MY IS 250 YEAR 2010 BACK IN JULY. I CONTACTED THE DEALER THE SAME DAY AND WAS PUT ON A WAITING LIST. I FOLLOWED UP WITH THEM MULTIPLE TIMES TO SEE WHEN THE PARTS WOULD BE IN INVENTORY AND THEY KEPT SAYING SOON. DID NOT APOLOGIZE FOR ANY INCONVENIENCES AT ANY TIME. THIS RECALL HAS ALSO BEEN REPORTED TO MY INSURANCE COMPANY THEREFORE LIMITING THE 100% USE OF MY CAR. I WAS CONTACTED MONDAY MARCH 20, 2017 (9 MONTHS LATER) THAT FINALLY THE PARTS HAVE ARRIVED. THIS IS TERRIBLE CONSUMER SATISFACTION AND CONSUMER QUALITY. BASICALLY I PURCHASED A 4 PASSENGER CAR, TO ONLY REALLY ONLY HAVE 3 PASSENGERS FOR ALMOST A YEAR. I USED TO BE PART OF A CARPOOL AND NO LONGER CAN WHICH ADDS MORE MILEAGE TO MY CAR. I WAS NEVER OFFERED A LOANER CAR FROM THE DEALER AND WAS TOLD THAT THE PARTS HAD TO BE MANUFACTURED WHICH WAS WHY IT TOOK OVER 6 MONTHS. I WOULD LOVE TO BE PART OF ANY CLASS ACTION LAWSUIT OR CONTACTED FOR MORE INFORMATION IF NEEDED ABOUT HOW THIS HAS AFFECTED DAY TO DAY ACTIVITIES.

NHTSA ID
10967737
Incident
Jul 1, 2016
Airbags
Filed Mar 17, 2017

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LEXUS IS 250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS), BUT THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA ID
10966599
Incident
Mar 31, 2016
Airbags
Filed Mar 13, 2017

TL* THE CONTACT OWNS A 2010 LEXUS IS 250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ID
10965757
Incident
May 23, 2016
Airbags
Filed Feb 23, 2017

TAKATA RECALL - THIS RECALL WAS ISSUED IN MAY 2016 AND NOW, 9 MONTHS LATER, THERE IS STILL NO REMEDY AVAILABLE.

NHTSA ID
10956659
Incident
May 1, 2016
Mileage
125,000 mi
Airbags
Filed Feb 14, 2017

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LEXUS IS 250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ID
10954505
Incident
Jun 13, 2016
Airbags
Filed Jan 25, 2017

2010 LEXUS IS 250. CONSUMER WRITES IN REGARDS TO REPLACEMENT PARTS NOT AVAILABLE TO REPAIR FRONT PASSENGER AIRBAG INFLATOR RECALL NOTICE. RECALL # 16V340000 *SMD

NHTSA ID
10947188
Incident
May 2, 2016
Airbags
Filed Jan 24, 2017

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LEXUS IS 250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED ANY FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS REMEDY NOT YET AVAILABLE. ...UPDATED 03/13/17 *BF

NHTSA ID
10947298
Incident
May 29, 2016
Airbags
Filed Jan 20, 2017

TAKATA RECALL: RECALL BEGAN MAY 23,2016. LEXUS HAS NOT FIXED MY CAR AND IT IS NOW JAN 20, 2017. EIGHT MONTHS IS ENTIRELY TOO LONG TO STILL BE DETERMINING THE SOLUTION. THE SAFECAR.GOV SITE STATES THAT SOME CARS HAVE BEEN FIXED. I AM IN THE FIRST PHASE OF RECALLS, YET STILL DON'T HAVE A CAR THAT I CAN DRIVE!!

NHTSA ID
10946713
Incident
May 23, 2016
Mileage
40,000 mi
Airbags
Filed Jan 11, 2017

LEXUS ALERTED ME IN WRITING MAY, 2016 AS TO THE PROBLEM WITH THE PASSENGER AIR BAG. THEIR SOLUTION IS TO NOT HAVE ANYONE IN PASSENGER SEAT. IT HAS NOW BEEN 8 MONTHS AND THERE STILL IS NO REPLACEMENT.

NHTSA ID
10944428
Incident
May 23, 2016
Mileage
65,000 mi
Airbags
Filed Nov 30, 2016

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LEXUS IS 250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT WAS INFORMED THAT THE MANUFACTURER WOULD NOT HAVE A SOLUTION FOR YEARS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ID
10928855
Incident
Jul 6, 2016
Airbags
Filed Nov 15, 2016

TAKATA RECALL-OUR RECALL NOTICE IS 6 MONTHS OLD AND STILL NO PARTS RECALL STATES "RECOMMEND THAT YOU DO NOT OPERATE THE VEHICLE WITH AN OCCUPANT IN THE PASSENGER SEAT" DO NOT FEEL SAFE WITH CAR SO I DON'T USE IT CAN I GET RELIEF EITHER A FIX OR USE OF A CAR?

NHTSA ID
10926192
Incident
May 23, 2016
Airbags
Filed Nov 14, 2016

TAKATA RECALL WHEN WILL THIS BE RESOLVED, IT HAS BEEN 6 MONTHS SINCE MY NOTICE? IT IS NOT ROCKET SCIENCE SINCE OTHER INFLATORS ARE WORKING.

NHTSA ID
10925735
Incident
May 23, 2016
Airbags
Filed Sep 13, 2016

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LEXUS IS 250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ID
10906199
Incident
May 24, 2016
Airbags
Filed Sep 8, 2016

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LEXUS IS 250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS). THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 10/18/16*LJ *TR

NHTSA ID
10904702
Incident
May 23, 2016
Airbags
Filed Jul 26, 2016

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LEXUS IS 250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ID
10888756
Incident
Jul 4, 2016
Airbags
Filed Dec 28, 2015
Crash reported1 injury reported

LEXUS CONSUMER WRITES IN REGARDS TO VEHICLE AIRBAG EXPLOSION DURING ACCIDENT. *SMD THE CONSUMER STATED HIS WIFE WAS A PASSENGER IN THE VEHICLE WHICH REAR ENDED ANOTHER VEHICLE. THE CONSUMER'S WIFE STATED THE EXPLOSION OF THE AIR BAG AND FLYING DEBRIS CAUSED MORE INJURIES THAN THE ACCIDENT ITSELF. *JB

NHTSA ID
10836171
Incident
Oct 14, 2011
Airbags
Filed Sep 20, 2015

THE RED AIRBAG LIGHT IS PERMANENTLY ON ON THE DASHBOARD THAT INDICATES THE PASSENGER AIRBAG IS OFF. THIS IS A HUGE SAFETY ISSUE! ALTHOUGH LEXUS HAS REALIZED THIS IS AN ISSUE, THEY ARE TAKING ADVANTAGE OF THEIR DESIGN FLAWS AND CHARGING AN EXORBITANT PRICE TO FIX THE PROBLEM. THIS SHOULD BE CONSIDERED A RECALL SINCE APPARENTLY THIS ISSUE IS WIDESPREAD AMONGST ALL OF THESE MODELS ESPECIALLY AFTER THE WARRANTY HAS EXPIRED.

NHTSA ID
10765318
Incident
Aug 1, 2015
Airbags
Filed May 30, 2015
Crash reported

CAR WENT HEAD ON INTO TELEPHONE POLE. CAR WAS TOTALED. SEVERE FRONT END DAMAGE. AIRBAGS DID NOT DEPLOY..... UPDATED 06/30/15 *BF

NHTSA ID
10722399
Incident
May 22, 2015
Mileage
37,114 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .