2010 Lexus IS 250 Owner Complaints

I RECEIVED A NOTICE ABOUT MY AIR BAGS PASSENGER SIDE FRONTAL HAS A RECALL

NHTSA ID

11183675

Incident

Mar 2, 2019

TAKATA RECALL

NHTSA ID

11105026

Incident

Jul 1, 2010

MY DASHBOARD IS REALLY STICKY, I BOUGHT ME THE SUN SHADE TO COVER IT FROM THE SUN BUT IT STILL GETS STICKY. SOME OF IT GOT ON THE SUN SHADE.

NHTSA ID

11100079

Incident

Aug 28, 2017

TL* THE CONTACT OWNS A 2010 LEXUS IS 250. WHILE THE VEHICLE WAS AT LEXUS OF WESTMINSTER (13590 BEACH BLVD, WESTMINSTER, CA 92683, (714) 702-1849) FOR ROUTINE MAINTENANCE, THE CONTACT WAS INFORMED THAT THE DASHBOARD WAS DETERIORATING AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED DUE TO THE REPAIR FEES. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE APPROXIMATE FAILURE MILEAGE WAS 113,000.

NHTSA ID

11088916

Incident

Mar 14, 2018

Mileage

113,000 mi

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LEXUS IS 250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V024000 (AIR BAGS); HOWEVER, THE PART TO REMEDY THE RECALL WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MCGRATH LEXUS OF CHICAGO (1250 W. DIVISION STREET CHICAGO, IL 60642, (855) 659-5629) WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ID

11084003

Incident

Jan 9, 2018

TAKATA RECALL - I RECEIVED NOTICE OF ARIBAG INFLATORS RECALL FOR MY LEXUS IS250. THE DEALERSHIP STATED THAT THIS WILL TAKE TIME TO GET FROM MANUFACTURER.

NHTSA ID

11052681

Incident

Jun 1, 2016

TL* THE CONTACT OWNS A 2010 LEXUS IS 250. WHILE DRIVING APPROXIMATELY 45 MPH, THE STEERING LOCKED UP AND THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE CONTACT HAD TO COAST THE VEHICLE TO THE SHOULDER AND CALLED A TOW TRUCK. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED BY A DEALER OR INDEPENDENT MECHANIC. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 129,000.

NHTSA ID

11019115

Incident

Aug 16, 2017

Mileage

129,000 mi

TAKATA INFLATORS. I HAD MY CAR INTO THE DEALERSHIP AFTER RECEIVING SEVERAL NOTICES OF THE RECALL. I WAS TOLD AT THE DEALERSHIP I WOULD BE PLACED ON WAITING LIST FOR THE RECALL PARTS. THAT HAS BEEN MONTHS AGO. I CALLED TODAY TO INQUIRE ABOUT THE RECALL WAIT LIST AND I WAS TOLD THEY ARE NOT WORKING ON THE CONVERTIBLES. I WOULD HAVE TO WAIT. I ASKED IF I WAS NOT SUPPOSE TO USE THE FRONT PASSENGER SEAT AND SHE SAID THEY HAVE HAD NO ISSUES OR COMPLAINTS WITH THE PASS SEAT. I AM A REALTOR AND USE MY CAR EVERYDAY FOR WORK WITH PASSENGERS IN THE FRONT PASS SEAT. ANY IDEA HOW LONG THIS RECALL REPAIR WILL TAKE? I DO T WANT ME CLIENTS TO BE UNSAFE IN MY VEHICLE. THANK YOU

NHTSA ID

11014643

Incident

Aug 11, 2017

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LEXUS IS 250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED LEXUS OF CHATTANOOGA AND LEXUS OF NASHVILLE. BOTH DEALERS STATED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND INFORMED THE CONTACT THAT THEY WERE IN ZONE A. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ID

11005167

Incident

Jul 13, 2017

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LEXUS IS 250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V154000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ID

10981344

Incident

Jan 1, 2017

TAKATA RECALL-I WAS NOTIFIED OF THE TAKATA RECALL ON MY IS 250 YEAR 2010 BACK IN JULY. I CONTACTED THE DEALER THE SAME DAY AND WAS PUT ON A WAITING LIST. I FOLLOWED UP WITH THEM MULTIPLE TIMES TO SEE WHEN THE PARTS WOULD BE IN INVENTORY AND THEY KEPT SAYING SOON. DID NOT APOLOGIZE FOR ANY INCONVENIENCES AT ANY TIME. THIS RECALL HAS ALSO BEEN REPORTED TO MY INSURANCE COMPANY THEREFORE LIMITING THE 100% USE OF MY CAR. I WAS CONTACTED MONDAY MARCH 20, 2017 (9 MONTHS LATER) THAT FINALLY THE PARTS HAVE ARRIVED. THIS IS TERRIBLE CONSUMER SATISFACTION AND CONSUMER QUALITY. BASICALLY I PURCHASED A 4 PASSENGER CAR, TO ONLY REALLY ONLY HAVE 3 PASSENGERS FOR ALMOST A YEAR. I USED TO BE PART OF A CARPOOL AND NO LONGER CAN WHICH ADDS MORE MILEAGE TO MY CAR. I WAS NEVER OFFERED A LOANER CAR FROM THE DEALER AND WAS TOLD THAT THE PARTS HAD TO BE MANUFACTURED WHICH WAS WHY IT TOOK OVER 6 MONTHS. I WOULD LOVE TO BE PART OF ANY CLASS ACTION LAWSUIT OR CONTACTED FOR MORE INFORMATION IF NEEDED ABOUT HOW THIS HAS AFFECTED DAY TO DAY ACTIVITIES.

NHTSA ID

10967737

Incident

Jul 1, 2016

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LEXUS IS 250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS), BUT THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA ID

10966599

Incident

Mar 31, 2016

TL* THE CONTACT OWNS A 2010 LEXUS IS 250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ID

10965757

Incident

May 23, 2016

TAKATA RECALL - THIS RECALL WAS ISSUED IN MAY 2016 AND NOW, 9 MONTHS LATER, THERE IS STILL NO REMEDY AVAILABLE.

NHTSA ID

10956659

Incident

May 1, 2016

Mileage

125,000 mi

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LEXUS IS 250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ID

10954505

Incident

Jun 13, 2016

2010 LEXUS IS 250. CONSUMER WRITES IN REGARDS TO REPLACEMENT PARTS NOT AVAILABLE TO REPAIR FRONT PASSENGER AIRBAG INFLATOR RECALL NOTICE. RECALL # 16V340000 *SMD

NHTSA ID

10947188

Incident

May 2, 2016

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LEXUS IS 250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED ANY FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS REMEDY NOT YET AVAILABLE. ...UPDATED 03/13/17 *BF

NHTSA ID

10947298

Incident

May 29, 2016

TAKATA RECALL: RECALL BEGAN MAY 23,2016. LEXUS HAS NOT FIXED MY CAR AND IT IS NOW JAN 20, 2017. EIGHT MONTHS IS ENTIRELY TOO LONG TO STILL BE DETERMINING THE SOLUTION. THE SAFECAR.GOV SITE STATES THAT SOME CARS HAVE BEEN FIXED. I AM IN THE FIRST PHASE OF RECALLS, YET STILL DON'T HAVE A CAR THAT I CAN DRIVE!!

NHTSA ID

10946713

Incident

May 23, 2016

Mileage

40,000 mi

LEXUS ALERTED ME IN WRITING MAY, 2016 AS TO THE PROBLEM WITH THE PASSENGER AIR BAG. THEIR SOLUTION IS TO NOT HAVE ANYONE IN PASSENGER SEAT. IT HAS NOW BEEN 8 MONTHS AND THERE STILL IS NO REPLACEMENT.

NHTSA ID

10944428

Incident

May 23, 2016

Mileage

65,000 mi

THE BRAKES SEEMED TO NEED MORE AND MORE PEDDLE PRESSURE TO STOP THE CAR. IT GOT SO BAD I COULDN'T DRIVE THE CAR CAR SAFELY. I WENT TO HAVE THE BRAKES REPLACED AND THE REAR CALIPERS WERE FROZEN. THE SLIDER PIN ON THE BOTTOM OF BOTH CALIPERS IS LOCKED SOLID.

NHTSA ID

10943791

Incident

Jan 5, 2017

Mileage

72,000 mi

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LEXUS IS 250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT WAS INFORMED THAT THE MANUFACTURER WOULD NOT HAVE A SOLUTION FOR YEARS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ID

10928855

Incident

Jul 6, 2016

TAKATA RECALL-OUR RECALL NOTICE IS 6 MONTHS OLD AND STILL NO PARTS RECALL STATES "RECOMMEND THAT YOU DO NOT OPERATE THE VEHICLE WITH AN OCCUPANT IN THE PASSENGER SEAT" DO NOT FEEL SAFE WITH CAR SO I DON'T USE IT CAN I GET RELIEF EITHER A FIX OR USE OF A CAR?

NHTSA ID

10926192

Incident

May 23, 2016

TAKATA RECALL WHEN WILL THIS BE RESOLVED, IT HAS BEEN 6 MONTHS SINCE MY NOTICE? IT IS NOT ROCKET SCIENCE SINCE OTHER INFLATORS ARE WORKING.

NHTSA ID

10925735

Incident

May 23, 2016

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LEXUS IS 250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ID

10906199

Incident

May 24, 2016

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LEXUS IS 250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS). THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 10/18/16*LJ *TR

NHTSA ID

10904702

Incident

May 23, 2016